

RETHINK RETAIL
RETHINK Retail
RETHINK Retail - the evolution of retail in today’s connected world.
Join us as we explore the most recent trends and innovations in commerce.
Join us as we explore the most recent trends and innovations in commerce.
Episodes
Mentioned books

Mar 29, 2024 • 10min
Accelerated Retail: The Power of a Connected Supply Chain
In Episode 3 of the Accelerated Retail series with Microsoft, we will dive into "The Power of a Connected Supply Chain", exploring AI and cloud technologies in retail.
With insights from Microsoft and our Top Retail Experts, discover how you can leverage supply chain optimization for your business through more accurate inventory tracking and cloud data migration.
Tune into this episode and get to learn more about the future of retail supply chain!
Find out on how Microsoft empowers retail businesses here: https://www.microsoft.com/en-us/industry/retail/microsoft-cloud-for-retail

Mar 27, 2024 • 39min
Jeff Yurcisin, CEO of Grove Collaborative
In this RETHINK Retail Podcast episode, host Carol Spieckerman, RETHINK Retail's recognized Top Retail Expert, sits down with Jeff Yurcisin, CEO of Grove Collaborative, to delve into the company's innovative approach to blending sustainability with profitability.
Discover Grove Collaborative's commitment to creating high-performance, planet-first products and learn why prioritizing sustainability and customer trust is essential for future growth. This conversation offers invaluable insights for anyone looking to implement sustainable retail strategies effectively.
Jeff Yurcisin shares, "We are relentlessly creating and curating high-performance planet-first products for the people who are paying attention."
Tune in for a compelling discussion on the future of sustainable retailing.

Mar 15, 2024 • 11min
Mark Messing,VP of Digital Experience & Loyalty at Domino's Pizza
In this episode of the RETHINK Retail podcast, Top Retail Expert Melissa Minkow sits down with Mark Messing, Vice President of Digital Experience and Loyalty at Domino's Pizza, to dive into the evolving landscape of retail and customer experience.
Discover how Domino's Pizza is not just a pizza company anymore, but a tech disruptor in the retail space. Their digital transformation secrets and innovative loyalty rewards programs will leave you rethinking the future of retail. Uncover the unexpected strategies that are revolutionizing the industry and learn how AI is shaping personalized shopping experiences.
Melissa highlights the importance of quality, price, and convenience from CINT's report, while Mark shares Domino's innovative strategies like pinpoint delivery and a new rewards program. They explore the role of AI in personalizing experiences, underlining the need to balance technology with customer-centric values. This episode offers essential insights for retail and marketing professionals on adapting to consumer expectations and technological shifts in retail.
"I think it's just really important for technology to focus on those things that matter to the customer and figure out how you win in those areas." - Mark Messing
Stay tuned to find out how Domino's is making pizza night magic and keeping customers coming back for more.
Resources:
Nominate the next Global Retail Leader: www.globalretailleaders.com/membership
Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5-star rating on Spotify, Apple Podcasts, and Goodpods!
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Hosted by Melissa Minkow
Produced by Fritz Finlay

Mar 7, 2024 • 46min
Retail Therapy - The 'Verses:" Exploring AR, VR, and Everything in Between.
Welcome to a groundbreaking episode of the Retail Cloud Alliance podcast series, where we journey through "The 'Verses:" Exploring AR, VR, and Everything in Between." Host Andrew Smith, along with a panel of visionary leaders – Rebekah Kondrat (rekon retail), Alan Smithson (METAVRSE), and Michael Zakkour (5 New Digital) – unpack the seismic shifts in retail brought about by AR, VR, and the metaverse. This episode not only highlights the innovations reshaping retail but also discusses the tangible impacts on shopping experiences, brand engagement, and the evolving expectations of consumers. Whether you're a retailer, tech enthusiast, or just curious about the future of commerce, this conversation will provide valuable insights into the technologies shaping tomorrow's retail world.

Mar 7, 2024 • 15min
Accelerated Retail: Unleashing Unified Personalization
Episode 2 of the RETHINK Retail and Microsoft Mini Podcast Series, "Unlocking True Personalization in 2024 with Unified Commerce," is where the future of retail is unveiled.
Joined by Microsoft and industry experts, we dissect the evolution of retail through cloud technologies, AI, and data.
Discover why 71% of consumers demand personalized experiences and how businesses are responding.
From omnichannel to unified commerce, learn how to leverage technology for truly individualized customer journeys.
Whether you're in retail, tech, or just fascinated by the rapid evolution of shopping, this episode is a treasure trove of insights on privacy-respecting personalization and the future of retail engagement.

Feb 28, 2024 • 36min
Amy Darlison-Lee, Shoptalk, and Ashley McDonell, Puig
Dive into the latest RETHINK Retail Podcast episode where host Gabriella Bock engages with Amy Darlison Lee, Global Head of Retailers and Brands for Shoptalk, and Ashley McDonnell Global Digital Media & E-Commerce Director at Puig.
This discussion is a "can't miss" for retail professionals eager to leverage influencer marketing, global shopper insights, and optimize trade show experiences for unparalleled business growth.
Listen to get Amy's and Ashley's perspective on:
AI in Retail: AI's role in revolutionizing retail operations and customer engagement.

Feb 23, 2024 • 44min
Elle Wang, Founder & CEO of Emilia George
In this episode of the RETHINK Retail Podcast, Host Gabriella Bock sits down with Elle Wang, founder and CEO of Emilia George, who shares her entrepreneurial journey from working as a UN advisor to founding a successful maternity brand.
During their conversation, Elle discusses the inspiration behind the brand and shares her strategic approach to growth and fundraising while highlighting her passion for sustainability and social responsibility.
Elle's unwavering commitment to creating a brand that resonates with women's real-life needs led her to challenge traditional maternity styles and advocate for more inclusive and functional designs. Her empathetic approach, fueled by her encounters with women from diverse backgrounds, shaped Emilia George into a brand that not only offers fashion-forward clothing but also strives to enrich the motherhood experience.
Elle's story serves as an inspiration for aspiring entrepreneurs navigating the challenges of building a successful lifestyle brand in a competitive market.
Resources:
Nominate the next Global Retail Leader: www.globalretailleaders.com/membership
Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/
For more retail insights visit www.rethink.industries
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods!
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Hosted by Gabriella Bock
Produced by Gabriella Bock
Research by Maggie Schwenn

Feb 23, 2024 • 10min
Accelerated Retail: Finding the Value in Your Data
In this first episode of our four-part mini series, Top Retail Experts and Thought Leaders behind Microsoft explore how AI infrastructure is revolutionizing data accessibility and strengthening security measures. And with cloud technologies taking over retail, there are new opportunities to harness the power of these large, complex data sets in meaningful ways.
Special thanks to David Phipps, Sandeep Oni, Shelly Branston, Jose Luis Ortiz, and Charles Haseman for sharing their thoughts in this episode, and to Microsoft for making this possible.

Feb 21, 2024 • 23min
Raj Ramanan, CEO of Axlehire
“What I love about AxleHire is that it has an incredibly high product market fit for eCommerce brands. That fit has led to nine years of growth at 70% CAGR. We love our customers, and our customers love us.” - Raj Ramanan, CEO
In this episode of the RETHINK Retail Podcast, Trevor Sumner, Raydiant's Head of AI and Innovation sits down with Raj Ramanan, CEO of AxleHire, during #NRF 2024 to delve into how next-level delivery services can bolster an online retailer’s brand and help retain customers.
Trevor and Raj unravel how a superior delivery experience can elevate customer loyalty and dig into the connection between reliable, fast deliveries and long term customer relationships. Discover how AxleHire's commitment to seamless, rapid, and top-quality delivery solutions promises to redefine your shipping approach – without costing more.

Feb 15, 2024 • 18min
Jay Shields, SVP of Sales and Customer Success at Pomeroy
In this episode of the RETHINK Retail Podcast, host Gabriella Bock sits down with Jay Shields, SVP of Sales and Customer Success at Pomeroy, at NRF 2024 to delve into the ever-evolving retail landscape.
Jay’s enthusiasm for finding innovative solutions that enhance the shopping journey is palpable, as she shares her vision for integrating technology into retail spaces in a way that feels natural and enriching. Through her work at Pomeroy, Jay aims to empower retailers to embrace technological advancements, ultimately fostering a more interactive and personalized shopping environment for consumers.
Throughout the conversation, Jay emphasizes the significance of trying out new technologies, understanding current infrastructure and hardware capabilities, and the need for retailers to adapt and pivot easily.
“Retailers are only able to move as fast as their environments allow. You could have the latest idea on RFID and being able to use AI in your cashier's ears.
However, if you don't have the right broadband or you don't have the right ecosystem for that technology to succeed and work, then all you're doing is taxing systems that are already taxed.” - Jay Shields
Resources mentioned in this episode:
* Ray Ban Meta Glasses: To learn more about the innovative Ray Ban glasses mentioned in the conversation, visit https://www.ray-ban.com/usa/ray-ban-meta-smart-glasses
* Pomeroy: To explore the latest retail technology solutions, including mobile point of sale systems, customer engagement tools, and infrastructure support, visit: www.pomeroy.com
* LinkedIn: Connect with Jay Shields on LinkedIn for industry insights, updates on Pomeroy's initiatives, and to engage in discussions about retail technology and innovation: https://www.linkedin.com/in/jay-shields-1a75945/
* Connect with us on LinkedIn: www.linkedin.com/company/rethink-industries/
* For more retail insights visit www.rethink.industries
* If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating on Spotify, Apple Podcasts and Goodpods!
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Hosted and produced by Gabriella Bock