

Preparing for the Unexpected
ALEX FULLICK, MBCI,CBCP,CBRA,ITIL,CORS,cABCF,ISO22301,Author
Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events.
There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity.
The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Operational Resilience, Business Contingency, Disaster Planning, Crisis Management, and related activities.
There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity.
The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Operational Resilience, Business Contingency, Disaster Planning, Crisis Management, and related activities.
Episodes
Mentioned books

Feb 8, 2018 • 57min
Mid-Atlantic Disaster Recovery Association - MADRA
In this show we talk with the President and Vice-President of the Mid-Atlantic Disaster Recovery Association (MADRA), Mr. Curtis Bartell and Dean Gallop respectively. We'll talk about the MADRA organization and the various activities it's involved with and how it offers value and benefit to its membership. We'll also talk about some new perspectives on resilience; what it is and what it means. Curtis and Dean will also provide us with a view of the current role of a BCM/DR professional and how it changed over the years and what it needs to do now, and where it's going.

Feb 1, 2018 • 57min
BCM and DR: Issues Management
Issues Management is nothing new to those in Project Management and Business Continuity though for many it's a misunderstood practice. We're joined by retired Issues Management expert Glen Duff, who was the VP of Issues Management at Ciba-Geigy/Novartis. Glen provides allot of valuable insight on how we can manage issues proactively and how we can manage our issues better during times of disaster. Learn how to manage issues and document progress and how issues can be used to help bolster the response of an organizations to a disaster and how it can help proactively identify issues that could have long and short term impacts upon a organization. We'll learn that Issue Management is more than being reactive to a situation.

Jan 25, 2018 • 54min
BCM Program: Dependencies and Dependency Management
Nothing in Business Continuity Management (BCM) or Disaster Recovery Planning (DRP) stands alone; everything has a dependency on some level. On this weeks show we will talk to Alvaro Orrantia a Senior Director for one of Canada's largest Financial Institutions, who will talk to us about dependencies and dependency management. We'll learn how to identify our program - and organizational - dependencies and provide tips on how we can manage and maintain our dependencies. We'll talk about the dependency link between other organizational programs and processes and how they need to work together to reach the same goals; to prepare us for disasters. We'll also talk about the link between Information Security (IS) and Business Continuity (BC) and how there is a dependency between the two processes. It's a very informative show with many

Jan 18, 2018 • 53min
Unleashing the Value of Business Continuity Programs
Many organizations see BCM/DR as an expense but we'll speak with Marty Fox, author of The Ultimate Business Continuity $uccess Guide, who will tips and ideas of how BCM/DR can add value to an organization. Marty has a passion for Business Continuity and has extensive global experiences when building and maintaining BCM/DR programs. Marty will leverage his global experience and provide listeners many insightful tips and ideas for BCM/DR practitioners and organizations that can be implemented in their own workplaces. Marty will also give us some insight into what kinds of things warehouses, manufacturers and distribution companies need to think about when building and maintaining their BCM programs - information that isn't easy to find. Join host Alex Fullick and guest Marty Fox and feel the passion and discover the value of BCM/DR.

Jan 11, 2018 • 57min
Disaster Services with the Salvation Army
The Salvation Army has been on the front lines of many disasters since 1865 and with the Halifax Explosion in 1917, the organization began its great work in Canada. Join us as we talk to the Emergency Disaster Services Director for The Salvation Army's Canada & Bermuda Territory, Perron Goodyear. Perron gives us some history as to the start on the organization and the incredible disaster and emergency services the organization provides around the globe. We'll learn how a person can become a trained disaster volunteer and how best to help those impacted by disasters. We'll also learn about its Incident Comment Team (ICT) structure and how it's slight modification helps those in need. Listen in and find out how this 'army' helps those in need when disaster strikes.

Dec 21, 2017 • 54min
BCM and DR: Risk Management
One of the key components of any organization, which includes a core component of any Business Continuity/Disaster Recovery Program, is Risk Management. Risk Management is a process that is one of the first components of creating a successful, fit-for-purpose BCM/DR Program. We'll talk to Alvaro Orrantia, Sr. Director of Global Disaster Recovery, who is also a certified Risk Professional with ISACA and discover exactly what Risk Management is and how it benefits and organization. We'll touch on the Risk Cycle - from Planning to Monitoring - to the various risk mitigation types and how we can leverage them to strengthen our BCM/DR programs -- and our organizations.

Dec 14, 2017 • 54min
Business Continuity at East Bay Municipal Utility District
When people talk of Business Continuity or Disaster Recovery, many think of getting their key processes up and running or restoring their IT services, but what if what you do is a matter of life and death? East Bay Municipal Utility District provides water to approximately 1.3 million people in the Oakland and Berkeley, California area and is considered an essential service so it's BCM Program has to be strong, robust, current and able to meet the immediate needs of people during disasters. We speak with Julia Halsne and Nelsy Rodriguez from EBMUD and learn how the program evolved over the years and how it has become part of the corporate culture, including strong Board and Sr. Management support!! Every listener will learn some new tips and ideas to consider for their own programs from two guests who obviously have a strong passion for all things Business Continuity.

Dec 7, 2017 • 56min
Community Care and Training with St. John Ambulance
For this episode we talk about community programs and 1st aid training with former St. John Ambulance regional representative, Brian Pittana. St. John Ambulance is known for helping train the community with 1st aid training programs and being there to help individuals in needs when 1st responders aren't immediately available. Brian talks about the various programs that St. John Ambulance offers from Therapy Dogs to Search & Rescue operations. Brian is also a Funeral Director and gives us some insight into what services we can expect when dealing with Funeral Homes and Funeral Directors when our heads are turned upside down due to the loss of a loved one.

Nov 30, 2017 • 55min
The Disaster Recovery Insitute Canada -DRIC
The Disaster Recovery Institute Canada (DRIC) is an esteemed organization when it comes to training and certification for Business Continuity and Disaster Recovery professionals. This episode we are honoured to have with us the new President of DRIC, John Yamniuk. John has many years experience in the world of Disaster Recovery/Business Continuity. We touch base on the future of DRIC and its many initiatives currently in flight, as well as the plans for the future. We'll also talk about the various certifications offered by DRIC and how they draw upon DRIC's 10 Professional Practices. Leveraging his years of experience, we'll hear about real-life experiences that can help any organization build strong training and awareness programs. It's a discussion that's not to be missed.

Nov 16, 2017 • 54min
Making Organizations Resilient with Agility Recovery
Creating a resilient organization is something many organization strive for but many fall short in their goals. This week we'll speak with Scott Teel from Agility Recovery who'll provide some great insight on what Business Continuity and Disaster Recovery Planners need to consider - and do - when turning their organization into a resilient organization. Leveraging his extensive background and using real-world examples, including some personal examples, Scott discusses some of the key aspects that help create resiliency. Some of these examples may surprise you. Scott will also provide some tips for listeners that they can start auctioning right way, putting their organization on the road to resiliency.


