Preparing for the Unexpected

Due to COVID and the impact felt by all industries, Operational Resilience has become a major focal point for organizations. Join me as I talk with Fusion Risk Management CEO, Mike Campbell. Mike clears up the confusion between organizational resilience and operations resilience, and the importance for organization's for focus on resilience. We'll also talk about the various components that make up operational resilience and how an organization can begin to tear down the silos, while building up resilience. Mike will also talk about the new paradigm organization's face with employees working from home, and how the traditional 'everyone-back-in-the-office' approach may no longer work going forward. We'll also discuss how strong operational resilience can help organizations with decision-making, especially during disasters, crises, and incidents, when the demand for information goes up and the time to provide it goes down. A very enjoyable chat about operational resilience, with lots of insights for leaders. Don't miss it!

I talk to industry expert Lynn Hobballah about two key Business Continuity topics: Embedding Business Continuity into an Organization, and Leadership Support and Communications During Disruptions. With Embedding BCM, Lynn provides some tips on how to integrate BC into everyday business thinking and how awareness is a key component to achieving that goal. We also talk about how BC is not a stand-alone process and that there are benefits to making BC part of daily activities. Second, Lynn talks about the role of Senior Leadership during a crisis and how to prepare them for being active members of the Crisis Management Team (CMT). Lynn provides some insights on what kinds of support they can provide the CMT and how transparency helps increase support for the BCM program. Lynn provides lots of great tips and insights to help embed BC into our organizations and how leadership buy-in and support helps during a crisis/disaster. Don't miss it! **Disclaimer: The opinions and experiences expressed during this episode are those of the guest and do not reflect those of her employer.**

There are allot of differences between the Public and Private sectors, and the differences between Emergency Management and Business Continuity is but one of them. Not understanding the differences between the two and how their focus is different between the two disciplines is key for all Business Continuity Management (BCM) Professionals. I speak with Emergency Management and BCM expert, Julian Richardson about where the roles, responsibilities, and divisions lie between these two areas. Juliana will also help us understand how both can actually work together - to dovetail - their respective activities to benefit people, organizations, and communities during times of disaster. Juliana will also share some good COVID-related stories from her time working at the Moorfields Eye Hospital. These success stories could be used a model to help other organizations during COVID. It's a great chat with Juliana - don't miss it.

Well-being is in the midst of a revolution and the more organizations understand wellbeing - what it is, what it's not - better they and their workforces become. I speak with Occupational Health & Safety and Well-being expert Kate Field to talk about well-being and what it really encompasses. As Kate puts it, well-being is not just yogurt and yoga and you'll have to listen to know what that means. Kate will talk to us about how resilience in people and organization's is created by trust and working together; bridging various groups instead of working in isolation. We'll even get some pointers on how Business Continuity professionals can help with and contribute to, the wellbeing revolution. If you want a better workplace, don't miss my chat with Kate.

Resilience isn't just about technology components are available or ensuring business operations continue, it's also about personal resilience. I speak with resilience expert and the creator and host of the popular podcast RESILIENCEPOD, Rina Singh. Rina will talk to us about four (4) key tips organizations and individuals can foster to help build a sense of resiliency by developing relationships in our professional and personal lives. These tips will seem simple and logical but without the hard work and continuous effort, resiliency cannot be pursued. Rina will also talk to us about Business Continuity Institute's (BCI) Women in Resilience (WiR) initiative, where she is the Vice-Chair. Don't miss a truly enlightening and inspiring discussion to help you become more resilient.

Artificial Intelligence (AI) is becoming a key component in many components of our daily lives and that includes Technology Plans and Business Continuity Management. I talk with longtime security expert Agnidipta (Agni) Sarkar about how AI can help the BC industry in the future and what AI is doing for us now. Agni will also talk to us about Cyber Resilience, and how it differs from Cybersecurity. He will provide an overview of what organization's need to have in place to address Cyber attacks (e.g. Ransomware) prior to any actual instance occurring. An information chat about AI and Cyber Resilience you don't want to miss.

It's our September 2021 update with Regina Phelps on all things related to the global pandemic. This month we talk about: a) the current state of COVID around the globe, b) the latest happenings with the need (or not) for booster shots, c) vaccine 'passports' and why they are being implemented, d) the progression of the Delta variant and the impacts to the young and school systems, and, e) considerations for the upcoming fall and winter seasons. Aa always, it's an informative episode where you get the latest updates on the global pandemic without the political spin. Don't forget to check out the 2 article links mentioned during the episode for more information. 1) Considerations in Boosting COVID-19 Vaccine Immune Responses - The Lancet Published: September 13, 2021DOI:https://doi.org/10.1016/S0140-6736(21)02046-8 https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(21)02046-8/fulltext 2) Fact-Sheet Workers-Need-Respirator Mask info - ACGIH https://www.acgih.org/covid-19-fact-sheet-worker-resp/ Don't miss it!

Supply Chain Management and building resiliency within your supply chain is more than thinking about finding alternate suppliers. I talk with recognized Supply Chain Management industry expert Paul Raw, about what really makes up a good Supply Chain Management system and the considerations that organizations often overlook - or don't even know about. We'll touch on how the supply chain can be managed effectively using risk identification and risk management practices. Paul will also talk about he Resiliency Cycle (Prevention, Mitigation, Preparation, Response, Recovery) using real-world examples and some personal experiences. Paul takes Supply Chain Management and Resiliency into a much more detailed world. Don't miss it!

Do you want to be better at what you do? Do you want stronger Organizational Resilience? Do you want stronger Risk Management practices? Join me as I talk with Dr. Aarti Anhal about how we can use personal reflection to help us increase our personal resilience, reach our optimal performance, and increase organizational resilience. Dr. Anhal will also provide some insights and tips for how managers and leaders can use feedback - often seen as a negative thing - to help their team members focus on and play to their strengths. Dr. Anhal helps us understand how these psychological aspects helps organizations deal with crisis situations, and to help build strong crisis team leaders and members. An enlightening episode you don't want to miss.

Audit is not the bad thing many would believe. Audit can actually help us with our Business Continuity Management (BCM) programs to develop stronger response plans and incident investigations. I talk with IT Audit expert Mark Fenech, who will provide insights on how BCM - and an organization in general - can leverage Audit practices and personnel. We'll chat about recommendations vs observations, where Audit can get involved with incident investigations, and even the differences between auditing documentation and applications. Mark will also help us prepare for an audit by providing some tips on what kinds of documentation and information Audit seeks. Make the Audit department your ally, and listen in to learn how Audit can help bolster your BCM programs.