The Perfect RIA

Matthew Jarvis, CFP® & Micah Shilanski, CFP®
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May 20, 2024 • 31min

Recruitment and Creating a Strong Value Proposition with Guest Claire Myers Vitale [Episode 257]

Claire Myers Vitale, hiring guru, shares insights on assembling high-performing teams and creating a strong value proposition. Topics include aligning compensation structures, leveraging executive assistants, crafting irresistible offers, evaluating culture fit, and actionable insights for building dream teams in the financial industry.
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May 17, 2024 • 7min

Enhancing Client Communication and Interactions

Micah and Matt discuss client communication strategies, emphasizing credibility and leveraging references. They address handling unfamiliar client questions with validation and confidence. Jamie stresses the importance of experiencing processes from the client's perspective and training teams for service excellence. The episode highlights the value of effective communication scripts and firsthand client experiences to enhance advisor practices.
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May 16, 2024 • 30min

The Power of Rolling Up Your Sleeves: Why Doing the Work Yourself Matters

The podcast explores the pivotal role of client experience in financial advising, advocating for advisors to understand the client's journey. Drawing parallels with other industries like construction, it emphasizes the value of hands-on experience and continuous improvement for exceptional service. The importance of maintaining high standards, dressing professionally, and behaving confidently to elevate client interactions is also discussed.
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4 snips
May 13, 2024 • 29min

Bad Ways to Answer Clients [Episode 256]

Financial advisors Micah and Matt discuss effective client communication, stressing the importance of confident and well-researched responses to tough questions. They highlight the power of niche knowledge, streamlined systems, and thorough research in delivering impactful client interactions. Practical strategies for handling client concerns, understanding cash flow in retirement planning, and elevating advisor credibility are key takeaways from this insightful episode.
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May 10, 2024 • 7min

Crafting Your Investments and Marketing Communication

Learn about aligning investments with client goals, effective communication in financial advising, strategic marketing strategies, and setting up 'Play Money accounts' for moral compatibility on this podcast.
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May 9, 2024 • 31min

When Marketing Works

Explore the importance of active listening in marketing, use client vocabulary for effective communication, and focus on consistency in content creation. Learn about personalized customer service, financial webinar opportunities, and yearly marketing strategies for financial advisors.
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May 6, 2024 • 29min

How Investments Work With Your Clients [Episode 255]

Explore how to prioritize client-centered financial discussions on cash flow, risk management, and taxes over investment details. Learn how to align investments with clients' goals and values, avoiding the 'playing office' syndrome. Discover strategies for effective communication and setting boundaries in financial planning. Dive into the importance of holistic financial planning and structured investment reviews for client success.
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18 snips
May 3, 2024 • 8min

Strategic Client Onboarding and Enhancing Tax-Related Value

Discussion on optimizing client meetings, communication, and value-driven planning. Importance of structured client onboarding process and key meeting protocols. Tax planning strategies and collaborative efforts with CPAs for holistic financial advice. Emphasis on effective communication for tailored solutions and enduring client relationships.
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May 2, 2024 • 30min

Creating Value Adds from the Tax Return

Jamie, an expert in navigating tax season complexities, discusses creating value adds for clients. Topics include strategic client meetings, secure data handling, collaboration with CPAs, differentiation between advice and planning, implementing value-added services like a 1099 checklist, setting deadlines, and crafting net worth reports.
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12 snips
Apr 29, 2024 • 22min

Masterclass Sneak Peek Part 2: Prospect Process and Client Onboarding [Episode 254]

Micah and Matt share their expert approach to client onboarding, emphasizing structured processes and communication. They hold tailored meetings covering estate planning, risk management, retirement income, investments, and taxes. The importance of effective communication and delivering value to clients is highlighted throughout the discussion.

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