Your Undivided Attention

Who do you think the Chinese government considers its biggest rival? The United States, right? Actually, the Chinese government considers its biggest rival to be its own technology companies. It's China's tech companies who threaten its capacity to build a competitive China. That's why the Chinese government is cracking down on social media — for example, by limiting the number of hours youth can play video games, and banning cell phone use in schools. China's restrictions on social media use may be autocratic, but may also protect users more than what we see coming from the US government.It’s a complicated picture.This week on Your Undivided Attention, we're having a surprising conversation about technology in China. Here to give us a fresh take are two guests: investor, analyst, and co-host of the Tech Buzz China podcast Rui Ma, and China internet expert and author of Alibaba: The House That Jack Ma Built, Duncan Clark.

How do you make a film that impacts more than 100 million people in 190 countries in 30 languages?This week on Your Undivided Attention, we're going behind the curtain on The Social Dilemma — the Netflix documentary about the dark consequences of the social media business model, which featured the Center for Humane Technology. On the heels of the film's 1-year anniversary and winning of 2 Emmy Awards, we're talking with Exposure Labs' Director Jeff Orlowski-Yang and Producer Larissa Rhodes. What moved Jeff and Larissa to shift their focus from climate change to social media? How did the film transform countless lives, including ours and possibly yours? What might we do differently if we were producing the film today? Join us as we explore the reverberations of The Social Dilemma — which we're still feeling the effects of over one year later. 

In this engaging conversation, Frances Haugen, a brave whistleblower and ex-Facebook product manager, sheds light on the company's alarming prioritization of profits over public safety. She discusses the profound implications of this for vulnerable communities and the urgent need for accountability in social media. Frances highlights how Facebook's algorithms amplify misinformation and polarizing content. The talk wraps up with an inspiring call for reform, emphasizing the pivotal role of user safety and the launch of a campaign aimed at fostering a healthier digital environment.

In seven years of working on the problems of runaway technology, we’ve never experienced a week like this! In this bonus episode of Your Undivided Attention, we recap this whirlwind of a week — from Facebook whistleblower France Haugen going public on 60 Minutes on Sunday, to the massive outage of Facebook, Instagram, and WhatsApp on Monday, to Haugen’s riveting Congressional testimony on Tuesday. We also make some exciting announcements — including our planned episode with Haugen up next, the Yale social media reform panel we’re participating in on Thursday, and a campaign we’re launching to pressure Facebook to make one immediate change. This week it truly feels like we’re making history — and you’re a part of it.

What helps you make meaning in challenging times? As you confront COVID, the climate crisis, and all of the challenges we discuss on this show, what helps you avoid nihilism or fundamentalism, and instead access healing, inspiration, and connection? Today on Your Undivided Attention, we're joined by anthropologist and writer Jamie Wheal. Wheal is the author of Recapture the Rapture: Rethinking God, Sex and Death In a World That's Lost Its Mind. In the book, he makes the case that in order to address the meta-crisis — the interconnected challenges we face, which we talked about in Episode 36 with Daniel Schmachtenberger, we must address the meaning crisis — the need to stay inspired, mended, and bonded in challenging times. Jamie argues that it doesn't matter whether we're staying inspired, mended, and bonded through institutionalized religion or other means as long as meaning-making is inclusively available to everyone.What we hope you'll walk away with is a humane way to think about how to address the challenges we face, from COVID to climate — by enabling us to make meaning in challenging times.

On September 13th, the Wall Street Journal released The Facebook Files, an ongoing investigation of the extent to which Facebook's problems are meticulously known inside the company — all the way up to Mark Zuckerberg. Pollster Frank Luntz invited Tristan Harris along with friend and mentor Daniel Schmachtenberger to discuss the implications in a live webinar. In this bonus episode of Your Undivided Attention, Tristan and Daniel amplify the scope of the public conversation about The Facebook Files beyond the platform, and into its business model, our regulatory structure, and human nature itself.

What is the goal of our digital information environment? Is it simply to inform us, or also to empower us to act? The Solutions Journalism Network (SJN) understands that simply reporting on social problems rarely leads to change. What they’ve discovered is that rigorously reporting on responses to social problems is more likely to give activists and concerned citizens the hope and information they need to take effective action. For this reason, SJN trains journalists to report on “solutions angles.” M​​ore broadly, the organization seeks to rebalance the news, so that people are exposed to stories that help them understand the challenges we face as well as potential ways to respond. In this episode, Tina Rosenberg, co-founder of SJN, and Hélène Biandudi Hofer, former manager of SJN’s Complicating the Narratives initiative, walk us through the origin of solutions journalism, how to practice it, and what impact it has had. Tristan Harris and Aza Raskin reflect on how humane technology, much like solutions journalism, should also be designed to create an empowering relationship with reality — enabling us to shift from learned helplessness to what we might call learned hopefulness. 

How do we decide whether to undergo a transformative experience when we don’t know how that experience will change us? This is the central question explored by Yale philosopher and cognitive scientist L.A. Paul. Paul uses the prospect of becoming a vampire to illustrate the conundrum: let's say Dracula offers you the chance to become a vampire. You might be confident you'll love it, but you also know you'll become a different person with different preferences. Whose preferences do you prioritize: yours now, or yours after becoming a vampire? Similarly, whose preferences do we prioritize when deciding how to engage with technology and social media: ours now, or ours after becoming users — to the point of potentially becoming attention-seeking vampires? In this episode with L.A. Paul, we're raising the stakes of the social media conversation — from technology that steers our time and attention, to technology that fundamentally transforms who we are and what we want. Tune in as Paul, Tristan Harris, and Aza Raskin explore the complexity of transformative experiences, and how to approach their ethical design.

When author and journalist James Nestor began researching a piece on free diving, he was stunned. He found that free divers could hold their breath for up to 8 minutes at a time, and dive to depths of 350 feet on a single breath. As he dug into the history of breath, he discovered that our industrialized lives have led to improper and mindless breathing, with cascading consequences from sleep apnea to reduced mobility. He also discovered an entire world of extraordinary feats achieved through proper and mindful breathing — including healing scoliosis, rejuvenating organs, halting snoring, and even enabling greater sovereignty in our use of technology. What is the transformative potential of breath? And what is the relationship between proper breathing and humane technology?

In September of 2020, on her last day at Facebook, data scientist Sophie Zhang posted a 7,900-word memo to the company's internal site. In it, she described the anguish and guilt she had experienced over the last two and a half years. She'd spent much of that time almost single-handedly trying to rein in fake activity on the platform by nefarious world leaders in small countries. Sometimes she received help and attention from higher-ups; sometimes she got silence and inaction. “I joined Facebook from the start intending to change it from the inside,” she said, but “I was still very naive at the time.” We don’t have a lot of information about how things operate inside the major tech platforms, and most former employees aren’t free to speak about their experience. It’s easy to fill that void with inferences about what might be motivating a company — greed, apathy, disorganization or ignorance, for example — but the truth is usually far messier and more nuanced. Sophie turned down a $64,000 severance package to avoid signing a non-disparagement agreement. In this episode of Your Undivided Attention, she explains to Tristan Harris and Aza Raskin how she ended up here, and offers ideas about what could be done at these companies to prevent similar kinds of harm in the future.