Problem Solvers

Entrepreneur Media
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Feb 24, 2020 • 24min

Saving the Company, With Only $1,000 in the Bank

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Feb 17, 2020 • 18min

The Weird Customer Quirk That Changed Everything

Talkspace is a platform where therapists and patients can talk, and its first launch was a total failure. But then its founders noticed something strange: Users were sending lots of very, very personal emails to its customer service team. Why? The answer totally transformed the business. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Feb 10, 2020 • 19min

When Everyone Says You're Wrong (But You're Not)

Mark Lawrence co-founded SpotHero in Chicago, and investors told him he needed to expand across America fast. He wanted to take a different approach... even though he wasn't entirely sure it was the right one. Here's how Mark formulated a plan, stuck to it, and proved himself right. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Feb 3, 2020 • 20min

Finding Joy in the Unknown, with Brandon Steiner

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Jan 27, 2020 • 25min

How to Deliver A Great Customer Experience

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Jan 20, 2020 • 22min

Who Is Your Customer, Really?

When the home security company SimpliSafe launched, it marketed itself entirely towards renters. After all, they were an underserved marketplace—no other home security system was made for people who rent apartments. But SimpliSafe wasn't growing as fast as its founders expected, so it dug into its customer data and discovered something surprising: Half its customers were home-owners, the people it explicitly wasn't trying to reach. Now it had a big decision to make: Does SimpliSafe keep going with renters, or change everything (including its product!) to court this new marketplace of customers? Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jan 13, 2020 • 19min

How Mark Wahlberg Became So Disciplined

To start the year 2020 right, take some lessons from the business world of Mark Wahlberg—who diligently, thoughtfully built himself into the most disciplined man in Hollywood. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jan 6, 2020 • 21min

Diane Von Furstenberg Says: "Own It!"

Do you sometimes feel like a loser? So does legendary fashion designer Diane Von Furstenberg—and she admits it here! In this episode, Diane shares a healthy perspective on life... and how the most important thing is owning what you do. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Dec 30, 2019 • 46min

The Terrifying History of the Elevator

Change can be scary, and entrepreneurs are at the forefront of that conflict. We invent things. We create change. But of course, that change can be scary… for other people, or for ourselves. What then? On this episode, we dive deep into what transformative change looks like—by examining the surprising, weird, often alarming history of the elevator. (Episode comes to us via the podcast Pessimists Archive, which is another show hosted by Problem Solvers host Jason Feifer.) Learn more about your ad choices. Visit megaphone.fm/adchoices
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Dec 23, 2019 • 58min

He Went to Prison For A Ponzi Scheme. Now, A Fresh Start.

Neal Goyal ran a ponzi scheme, defrauded investors out of roughly $9 million, and spent years in prison for his crime. Today he’s out, and we have a frank conversation about what leads someone to make the kind of decisions he made, and the amount of soul searching and self-repair required to come back from it. Learn more about your ad choices. Visit megaphone.fm/adchoices

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