Dentistry Uncensored with Howard Farran

Howard sat down with Laura Hatch of Front Office Rocks, Sandy Pardue of Classic Practice Resources, and Dr. Gina Dorfman of YAPI to discuss all things practice management, human resources, profitability, and more at this year’s Townie Meeting 2018!   https://frontofficerocks.com/ https://classicpractice.com/ https://yapiapp.co/

In 1987, Mark Hollis, a practice management consultant in New York City, began to research practice management software for several clients and friends, including a dentist and a family practitioner.   Mark determined that, thanks to their ease of use, Macintosh computers would be best for his clients. He bought a Macintosh II and began looking for suitable software for his friends. A year later, after attending numerous trade shows and seeing many demos, Mark discovered HealthCare Communications, Inc. (HCC). Mark knew that their software was the one that met his criteria, and soon MediMac, DentalMac, and ChiroMac became an integral part of his practice management consultancy.   Mark Hollis had continuous experience with MediMac, DentalMac, and ChiroMac marketing, sales, training and support for the next 15 years. He and his organization supported and consulted with over 600 clients in New York, New Jersey, and Pennsylvania. 20-30% of all dentists and physicians who used MediMac, DentalMac, or ChiroMac nationwide were Mark's clients, due in great measure to the superior ongoing local support he and his staff provided. During the past decades, Mark was responsible for designing and implementing a number of marketing and training initiatives for Apple Computer. For example, he authored a business plan for the Apple SBSS (Small Business Selling System) initiative creating a duplicateable reseller/developer model relationship. This model partnership leveraged the marketing and personnel strengths of each to advertise and produce over 200 Apple seminars, which Mark presented for HealthCare Communications.   Mark delivered the very first vertical market seminar in the nation in an Apple Market Center. This model was followed by other HCC sales representatives throughout the US and significantly contributed to the success of HCC. At Apple's request, he developed and implemented a national training program for Apple MicroAge resellers interested in the healthcare market. He worked with an Apple Evangelist to the healthcare market to create and deliver a seminar program across the US at Apple Market Centers and SBA offices. Interested doctors who attended these activities were put in contact with local representatives. Many of Mark's sales and marketing initiatives provided the model for numerous HCC marketing programs. He was given numerous awards by HCC for his contributions and for being the top sales representative in the US.   The University of Medicine and Dentistry of New Jersey (UMDNJ) requested that Mark construct and deliver a practice management course to dental students at their school, which he did for several years. Mark has also delivered several presentations at various dental and medical meetings.   Mark continued to work with DentalMac customers, providing training, support, and service. He maintained a cooperative relationship with the MacHealth™ division of WebMD, and worked together with the Lincoln Nebraska staff to maintain customer satisfaction. He, along with his wife and business partner Mickey, have been steadfast in their commitment to their clients, to MediMac, DentalMac, and ChiroMac, and to the Macintosh platform. Mark found many ways to enhance what his clients were able to accomplish with MacHealth software. Mark was an Apple VAR for 12 years and participated in Apple's Science and Technology initiative. He was an Apple Product Professional, Apple Solutions Expert (ASE), a member of Apple Consultant Network (ACN), and a Macintosh Trainer for 10 years. By 2004 Mark felt the need to advance the software and support to a new level to create the next generation of Practice Management. His thinking was shared by the original programmer of MediMac, DentalMac and ChiroMac, Patrick Clyne. Together they founded MacPractice, Inc. in May 2004.   https://www.macpractice.com/

Bill is a 4th year dental student at A.T. Still University’s Missouri School of Dentistry and Oral Health in St. Louis, Missouri and will graduate in May. Bill is a native of the great state of Idaho and graduated with a degree in Exercise Science and Business Management from Brigham Young University. He and his wife, Morgan, are the proud parents of 2 year-old boy/girl twins and are expecting their third child in June.   Bill is a recipient of the Army’s Health Professions Scholarship and, following graduation, will attend Basic Officer Leadership Course in San Antonio for 6 weeks before completing a 1-year AEGD at Joint Base Lewis McChord in Tacoma, Washington.   Bill is passionate about his family, the Utah Jazz, and dentistry. Bill considers it just a HUGE honor to be podcast interviewed by the legend, Howard Farran!

Dr. Collin Larson is a 2016 graduate of the University of Louisville School of dentistry.  His first year out of school he and his brother worked together for a DSO in Kalamazoo, MI.  He now works as an associate for a private practice in Prospect, KY.  Collin has focused on CE early on in his career, earning just shy of 100 hours his first year out of school in the areas of endodontics, dental implants, orthodontics, periodontal surgery, and practice management.  He is a member of the ADA and AGD.  He lives in Louisville with his girlfriend Mary, who is also a dentist.  His hobbies include traveling, reading, videogames, and amateur beer brewing.   Dr. Matthew Free is a 2016 University of Louisville graduate. Matt is currently on the tail end of a completing a 2 year scholarship with the NHSC in a rural clinic in Michigan. Since graduation Matt has been engaged in CE, currently working towards his fellowship in the AGD. He is a member of the AGD, AACD, ADA, and Michigan Dental Association. Matt hopes to purchase a practice within the year and transition out of public health into ownership. He is married to his wife, Caitlin and they have a 7 month old little boy named, Graham and a 2 year old golden retriever named, Juno. Matt’s hobbies include traveling, learning, cooking, paddle boarding, and hanging out with his family.

Dr. Diana Batoon is the founder and President of AZ Center for Breathing and Sleep Wellness and Bonita Dental in Scottsdale, AZ.  She is a 1996 graduate from Tufts University Dental School and is an active member of ADA, AGD, AADSM and AACFP.  Her combined passion and expertise calls for a change in the way we do dentistry today to help evaluate children and adults for potential sleep issues.  She is an international speaker and is actively involved with Spear Education and CEREC Doctors.   https://www.momentumdentistry.com/ https://www.bonitadental.com/

Dr. Jeanette MacLean is a Diplomate of the American Board of Pediatric Dentistry, Fellow of the American Academy of Pediatric Dentistry, private practice owner, and mother of two.  She received her dental degree, with honors, from the University of Southern California in 2003 and completed her specialty training in pediatric dentistry in 2005 at Sunrise Children’s Hospital through the University of Nevada School of Medicine.  Dr. MacLean has become an internationally recognized advocate and expert on silver diamine fluoride, appearing in newspapers, magazines, television, and continuing education lectures on this hot topic.  Most notably, she was featured in the July 2016 New York Times article “A Cavity Fighting Liquid Helps Kids Avoid Dentists’ Drills,” which brought national attention to the option of treating cavities non-invasively with silver diamine fluoride.   http://kidsteethandbraces.com/

Dr. Jeanette MacLean is a Diplomate of the American Board of Pediatric Dentistry, Fellow of the American Academy of Pediatric Dentistry, private practice owner, and mother of two.  She received her dental degree, with honors, from the University of Southern California in 2003 and completed her specialty training in pediatric dentistry in 2005 at Sunrise Children’s Hospital through the University of Nevada School of Medicine.  Dr. MacLean has become an internationally recognized advocate and expert on silver diamine fluoride, appearing in newspapers, magazines, television, and continuing education lectures on this hot topic.  Most notably, she was featured in the July 2016 New York Times article “A Cavity Fighting Liquid Helps Kids Avoid Dentists’ Drills,” which brought national attention to the option of treating cavities non-invasively with silver diamine fluoride.   http://kidsteethandbraces.com/

For our 1000th episode, Howard did what he does best at this year’s 2018 Townie Meeting. Howard rants on practice management, profitability, dental industry trends, and so much more in this hilarious, 75-minute seminar. The first 50 people to register for next year’s Townie Meeting will receive special discounted pricing! For more information visit www.TownieMeeting.com

Dr. Al, as his patients call him, has been a periodontist for over four decades. He divides his career into two periods: before and after a unique periodontal laser procedure coupled with the dynamics of ancestral nutrition. The laser-based LANAP® protocol and the importance of ancestral nutrition, he believes, are revolutionizing the treatment of gum disease. “LANAP, which is an acronym for Laser Assisted New Attachment Procedure, is reengineering how I treat periodontal disease. This procedure helps the body regrow bone around the infected teeth without cutting the gums and without stitches. And, the fact that ancestral nutrition is the basis for total body health is mind boggling.”   Elektra Press published the print copy of his book, Crazy-Good Living, on October 11, 2017. It is based on ancestral nutrition and lifestyle. It incorporates his Four Pillars of Health: (1) nutrient-dense, anti-inflammatory foods, (2) restorative sleep, (3) efficient exercise, and (4) stress reduction. It is available at all booksellers and online stores including Amazon. Dr. Danenberg currently sees patients at Bluffton Center for Dentistry in Bluffton, SC. To further his education in ancestral nutrition and lifestyle, he received advanced training at the Kripalu Center for Yoga and Health as well as The Center for Mind-Body Medicine.   In 2014, he received a Certified Functional Medicine Practitioner designation and then the Primal Health Coach Certification. In 2015, he was appointed to the faculty of the College of Integrative Medicine and created the college’s integrative periodontal teaching module. Then, in April 2017, he earned the designation of “ADAPT Trained Health Professional from Kresser Institute, the only functional medicine and evolutionary health training company”.   https://drdanenberg.com/

John is the second generation owner and president of Dental Ceramics Inc, since 1988. In 2006, John founded The Center for Exceptional Practices; an ADA CERP and AGD PACE certified facility designed to enable restorative dentists to achieve higher levels of success in clinical practice through lecture and hands-on programs. He has devoted more than 30 years to developing a dental laboratory that focuses on exceptional services- combining art, science and technology with personal attention and care. John is a member of the American Academy of Cosmetic Dentistry. He is an alumni, a visiting faculty, and on the Board of  The Pankey Institute. John is also the founder of the Akron/Cleveland based Pankey Learning Group. He is a member of numerous study clubs; the Spear Study Clubs, Seattle Study Clubs, Northeast Ohio ITI Study Club, Cleveland Comprehensive Care Study Club, and the Akron Dental Society.   Dr. Gena Pineda is a graduate the University of Texas Health Science Center at San Antonio. After graduating from dental school, Dr. Pineda completed a four-year tour in the United States Navy, where she completed a General Practice Residency at the Naval Medical Center in San Diego. She currently practices family and cosmetic dentistry in the metro St. Louis area. Dr. Gena values the importance of staying current with the newest dental techniques and materials. She is passionate about staying on the leading edge of dentistry and invests hundreds of hours into ongoing training specializing in general, cosmetic, and implant dentistry. She is a member of the American Dental Association, the American Academy of Cosmetic Dentistry, the International Team for Implantology.   Dr. Rhys Spoor has been a leading dental educator since shortly after receiving his Doctor of Dental Surgery Degree in 1983 from the University of Washington. Very early on, he realized that he excelled in artistic and mechanical skills. He served as an Affiliate Associate Professor at the University of Washington Dental School for 10 years. He also teaches many aesthetic dental courses each year in the United States, Canada, and abroad. Dr. Spoor lectures internationally and has been published in over 15 countries. He currently serves as an editorial reviewer for the Journal of Cosmetic Dentistry. His professional memberships include: Accredited Member of the American Academy of Cosmetic Dentistry, Fellow of the Academy of General Dentistry, Fellow of the International Dental Implant Society, and Fellow of the Pierre Fauchard Society. Dr. Spoor has completed hundreds of hours in continuing education in dental implants and aesthetics, including courses with the Las Vegas Institute. As a Fellow in the prestigious Pierre Fauchard Society and an Accredited Member of the American Academy of Cosmetic Dentistry, Dr. Spoor has been credited with the skills and techniques necessary to provide the rigorous attention to detail in the field of dental aesthetics.   www.dentalceramicsusa.com www.creatingsmilesfamilydentistry.com www.rhysspoor.com