Fintech Insider Podcast by 11:FS

11:FS
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Jun 19, 2019 • 22min

Fintech Insider USA: Alex Sion, Citi Ventures (S1E6)

Welcome back to the 6th and final episode of this new show, Fintech Insider USA! In this episode, Sam Maul meets Alex Sion, Co-Head of D10X at Citi Ventures! To start the episode, Alex explains what D10X actually is, and what the name stands for. The programme has been active for about 4 years and the consumer side is organised around two macro themes: modern life and economic vitality. Alex argues that the nuclear family has not existed for many years now and banks have been built around the image of the traditional family. How do you support families that perhaps do not fit into the image of the nuclear family? We continue talking about how you innovate at a company as large as City. Where do you focus? How do you generate relevant ideas on a global scale? With such a global reach, how do you accommodate many very different markets? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Alex Sion. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jun 17, 2019 • 55min

331. News: With great data comes great responsibility.

This week we have some great stories for you as Simon Taylor and Brandon Chung are joined by a couple of great guests: Loral Quinn - CEO of Sustainably Scott Liddell - Head of Channel and Digital, CYBG We kick off the episode by taking a look at, well, ourselves! We are the news! Building the banking platform of the future with 11:FS Foundry! DNB, Norway's largest financial services group, has decided to extend its investment into 11:FS Foundry and is committed to building new services on the platform, initially focussing on loans. Are we going to see more and more fintechs collaborating with bigger banks? Is this the future? (01:29) Next up, we talk about how the FCA has done a major shake-up of overdrafts! Banks and buildings societies will no longer be allowed to charge fixed monthly or daily fees for overdraft. There will also no longer be higher fees for unplanned overdrafts rather than arranged ones. This means that banks have to advertise their APRs to their customers. Is showing a customer an APR really the best strategy? Can you guarantee that your average customer understands words like APR and percentages? (08:58) Other stories include: JPMorgan Closes Finn, Digital-Only Bank, a Year After Launch (15:33) Fintechs risk giving banks a bad name, says Barclays boss (24:17) Brex valued at $2.6B with new cash from Kleiner Perkins (32:28) UK startup fintech TrueLayer just won funding from China's Tencent and Singaporean wealth fund Temasek (38:00) Amazon launches a credit card for the 'underbanked' with bad credit (42:41) Sberbank to open pilot branch in McDonald's outlet (47:03) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Brandon Chung, Loral Quinn, and Scott Liddell.Links: Building the banking platform of the future with 11:FS… • 11:FS Bank overdraft fees targeted in major shake-up - BBC News JPMorgan (JPM) Closes Finn After 1 Year - Bloomberg Fintechs risk giving banks a bad name, says Barclays boss Brex valued at $2.6B with new cash from Kleiner Perkins – TechCrunch Tencent and Temasek invest in British fintech TrueLayer - Business Insider Amazon launches a credit card for the 'underbanked' with bad credit Sberbank to open pilot branch in McDonald's outlet Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jun 14, 2019 • 23min

330. Interviews: Patrick Collison, CEO of Stripe

We start off the episode start by discussing Stripes global success. With the amount of payment companies out there, how have they reached such a success? We take the story so far back as to when the company was called /Dev/Payments! How do you create a successful company? Could it be as easy as listening to your customers and do what they want? David brings up one of Patricks quotes, If people don't think what you are doing is a little bit strange, maybe it's not strange enough. How do you find a strange enough strategy? Is being strange a way of moving away from a mimetic-heard dynamic in an industry where new innovations are key? How do you come up with a good idea and make sure it is different than what everyone else is working on? Patrick also shares what's next for Stripe and why one could argue that we are no longer in ponds, but in a connected ocean. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Patrick Collison. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jun 12, 2019 • 30min

Fintech Insider USA: Derek Joyce, Klarna (S1E5)

Welcome back to the 5th episode of this new show, Fintech Insider USA! In this episode, we are extremely excited to bring you an interview with Derek Joyce, Vice President & General Manager, Global Accounts at Klarna! To start the episode, Derek explains Klarna's new operating model where each team has end to end accountability and ownership. How has this changed the work culture and what are the results? We continue by, of course, talking about the smoooth campaign with Snoop Dog and how the campaign has now reached 660 million impressions online! How has this campaign had an impact on Klarna as a brand, and what is it like being associated with Snoop Dog? Derek and Sam further talk about how the whole business model of payments has moved beyond transactions and Derek argues that companies that focus only the transaction are in a race to the bottom. Looking at statistics, 2/3 of millennials do not have a credit card! How do you work around this? How do you create a credit system without using credit cards? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Derek Joyce. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jun 10, 2019 • 1h 1min

329. News: Live from Money20/20

This weeks news show is coming to you straight from our 11:FS lounge at Money20/20 in Amsterdam! We have some great stories for you as Leda and Jason are joined by a couple of great guests: Bart Leurs - Chief Digital Transformation Officer at Rabobank Conny Dorrestijn - Founding Partner at BankiFi Jordane Giuly - Co-Founder and Head of Product at Spendesk Suresh Vaghjiani - CEO & Co-Founder at Tribe Payments We kick off the episode by taking a look at an article from Finextra about Money20/20 specifically: Money20/20 Europe 2019, Stop innovating, start executing. A big theme over the first day was innovation innovation innovation... is innovation an overused term? Should we stop innovating and start executing? Where is the fine line between being innovative and just doing something that is very niche? (02:23) Next up, we talk about how Tribe Payments is partnering with UnionPay as part of the Chinese giant's 'aggressive' push into Europe! The partnership and the new platform were launched at here Money20/20 and the panel wonders what is going to happen in the payments industry? Is this innovation through connecting people from different places? Is the payment era changing and will it change from only being a MasterCard VS Visa race? Are we going to see transformation and innovation rise through competition?(16:38) Other stories include: Rabobank’s Fundr is in it’s trial phase to help SMEs cope with PSD2 (24:03) ebay partners with Asto to offer a new finance solution (32:50) Tink receives strategic investment from PayPal (37:54) Europe leads the $31tn charge on sustainable investing (42:22) Brits turn to digital banking reveals a new study from Mastercard (49:26) A school in China has made a facial recognition software that scans the students’ behaviour in the classroom every 30 seconds (52:27) All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Bart Leurs, Conny Dorrestijn, Jordane Giuly , and Suresh Vaghjiani.Links: Money 20/20 Europe 2019: Stop innovating, start executing China UnionPay partner Tribe Payments part of 'aggressive' Europe push - Business Insider Subscribe to read | Financial Times Jean-Baptiste Lefevre on Twitter: "This school in #China scans classrooms every 30 seconds through #facialrecognition technology #AI HT @evankirstel via @jblefevre60 @ipfconline1 @SpirosMargaris @HaroldSinnott @mclynd @Paula_Piccard @helene_wpli @sallyeaves @diioannid @RichSimmondsZA @jerome_joffre @kalydeoo… https://t.co/N9T5QL7h6n" EBay partners Santander-backed app to offer UK sellers loans Mastercard study reveals Britons turning to digital banking Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jun 7, 2019 • 47min

328. The F'in Debate - Live from Money20/20 Europe

How do you transform traditional banks to compete in the digital banking battlefield? Essentially, how do you win? DR Leda Glyptis is hosting this very special debate, live from Money20/20 Europe. The debate will be held between two teams, Brear's Bears and Bates' Bulldogs. The teams are made up of banking and fintech experts, including: Team Brear’s Bears: David Brear - CEO and Co-Founder 11:FS - Team Captain Megan Caywood - Managing Director, Global Head of Digital Strateg at Barclays Gabrielle Inzarillo - Director, FinTech, Plug and Play Tech Center Edward Maslaveckas - Founder and CEO at Bud Team Bates’ Bulldogs: Jason Bates - Deputy CEO & Chief Product Officer 11:FS - Team Captain Simon Vans Colina - Engineer at Monzo Kristian Luoma - Head of OP Lab at OP Financial Group Joris Hensen - Founder and Co-Lead of Deutsche Bank API Program, Deutsche Bank AG Alright, here is the format of the debate: There will be four rounds, where the panel will be discussing the following: competition, tech, brand and culture. Each team will have one lead debater who will lead a 90-second pitch on that topic, after which point the floor is open for everyone to join in, and add their expertise or just generally smack talk the other side. First up, we have David Brear and Jason Bates taking on the topic of "who are the biggest competitors to traditional banks?" David is on the side of tech giants, while Jason is arguing for the challenger banks! David argues that in a fight, he would always take the side of the players with the best talent, biggest customer numbers and the brands that people actually trust. Jason's argument is that challenger banks can offer ten times better results for ten times lower cost, how could they not be the bigger threat? Tune in for interesting insights, some heated debates and the coronation of the official winner of The F'in Debate 2019! All this and so much more on today's show. DISCLAIMER: The debate was created and curated in partnership with Money20/20 for entertainment purposes only. The teams were allocated sides and the contestants did not get to choose which side to argue for, so what is said on the debate are only arguments and does not necessarily represent the contestants actual views. In other words, don't quote them on what is said in today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Edward Maslaveckas , Gabrielle Inzirillo, Joris Hensen, Kristian Luoma, Megan Cooper, and Simon Vans-Colina. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jun 5, 2019 • 39min

Fintech Insider USA: Matt Burton, QED (S1E4)

This week Sam got the opportunity to sit down with Matt Burton, Partner at QED and the former CEO of Orchard! To kick off the episode, Matt tells us how he started out in the advertisement technologies space, how he now has three exits behind him and how he became Partner at QED Investors. Sam and Matt further discuss acquisitions, and how unfortunately most of them fail. How important is company culture, and how do you ensure a successful acquisition? Matt tells us his views on this matter! Not to be forgotten, Matt Burton is a three-time Texas State champion in tennis! Three times! Matt also explains how playing tennis can teach you how to be successful in the startup business (or atleast how the mindset is very similar!) Sam and Matt further talk about how having a lot of experience can actually work against you in some sectors! All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Matt Burton. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Jun 3, 2019 • 1h 7min

327. News: Boom Time

This week we have some really interesting stories for you as David and Simon are joined by a couple of great guests: Gary Turner, a friend of the show and Co-founder and MD of Xero Helene Panzarino, MD of Rainmaking Colab Norris Koppel, CEO of Monese We kick off the episode by talking about the third major acquisition this year: Global Payments buys TSYS for 21.5 billion dollars! The combined company will be lead by a 12 member board and go by the name Global Payments. Gary points out that with a name like Global Payments, the strategy is kind of hiding in plain sight and looking at the current state of the industry, there are quite a lot of things happening, particularly within payments. Also, try and say multi monolithic architecture after a glass of wine or two. Next up, we talk about Revolut. Are they the most-complained-about small online bank? The bank, which has 2 million customers had 171 claims made against them between 2015 and 2018, compared to only 82 claims made against Monzo. Despite receiving more complaints compared to Monzo and similar online banks, the number is still far less than Barclays and Lloyds who both had more than 100 000 complaints made against them during the same time period! Simon argues the title is slightly misleading... and David agrees! It is making a lot of very little. It is also worth pointing out that Revolut has more features and products then Monzo, so is it really fair to compare them both? Other stories include: NatWest is the “most complained about” Plaid comes to the UK A Goldman Sachs rival pulled out of the Apple Card deal on fears it will be a money loser Robinhood on track for at least $7 billion valuation with upcoming funding round French teen banking startup Pixpay raises EUR3.1m CBA invests heavily in tech-for-trust image rebuild NatWest apologises for patronising women, by patronising women All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Gary Turner, Helene Panzarino , and Norris Koppel.Links: Global Payments to buy TSYS for $21.5 billion in latest fintech deal - Reuters Revolut is the most complained-about small online bank, the Financial Ombudsman Service reveals  | This is Money NatWest most complained about bank for fraud claims - BBC News Silicon Valley fintech Plaid is launching in the UK — Quartz Goldman rival pulled out of Apple Card on fears it was money loser Robinhood on track for $7 billion valuation with new funding round French teen banking startup Pixpay raises EUR3.1m CBA invests heavily in tech-for-trust image rebuild NatWest apologises for patronising women, by patronising women | Creative Bloq Learn more about your ad choices. Visit megaphone.fm/adchoices
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May 31, 2019 • 44min

Ep 326. Fintech Insider Live at FusionONE - a new era of finance

We are coming to you live from FusionONE! Today we have a brilliant live show for you with our hosts Simon and Sarah, and they are of course joined by some brilliant guests! Eli Rosner, Chief Product and Technology Officer, Finastra Eric Boyd, Corporate Vice President, Azure AI, Microsoft Andrew Smith, CTO ClearBank Today we take a deep dive in the new era of finance and how open platforms, emerging technologies and the rise of development talent will influense the industry. First up, our panel talks about how developers are the future of fintech. Eric Boyd marks that a lot of companies are trying to figure out how to work with these emerging technologies, but some older companies are struggling to apply these new technologies to their already existing business models. Where are we in the adaption circle of new technologies? Do we need to get some culture change in the industry? Also, as an incumbent, how do you attract talent in a quickly emerging industry? Next up, the panel talks about Open Source and Open APIs. Is being open and sharing technologies the way forward? Eli argues that the way to success is through growth, retention and better service to the customers. Also, what is actually the value of having a platform? Last but not least, we discuss what the future of the industry looks like. Are the US and Europe going to catch up with the emerging technologies in China? Eric thinks that AI technology will aid industry leaders in finding better usage for the data that they already have, but will the future involve more laws around data? Andrew sees AI as a "prediction machine" and that better AI users will be better at predicting outcomes. Unfortunately, Eli's crystal ball ran out of battery this morning, but he argues that the big banks have to rethink how they are going to compete with smaller challenger banks in this new era. All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guests: Andrew Smith, Eli Rosner, and Eric Boyd.Sponsored By:Finastra Learn more about your ad choices. Visit megaphone.fm/adchoices
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May 29, 2019 • 33min

Fintech Insider USA: Michael Schlein, Accion (S1E3)

Welcome back to the third episode of this brand new show, Fintech Insider USA! In this episode, we are extremely excited to bring you a brilliant interview with Michael Schlein, CEO and president at Accion! Sam and Michael sit down to talk about the importance of financial inclusion and what Accion is doing to achieve that goal globally. Accion is a global non profit organisation dedicated to create a truly financially inclusive world. What needs to be done to achieve this goal and what tools are used to reach the over 3 billion people who would otherwise be excluded from the financial system? Next up, Sam and Michael talk about what the satellite and GPS industry can do for insurtech solutions such as bike insurance and single family farmers and explains why India is extremely exciting right now! Michael tells us his thoughts on what is the biggest global hold up is at the moment and what areas need improvement. Also, can you say that financial inclusion is only 1% finished? All this and so much more on today's show. Don't forget to subscribe so you never miss an episode, leave a review on iTunes and let us know your thoughts on the stories @FintechInsiders on Twitter where you can also ask the hosts questions, or email podcasts@11fs.com This week's episode was produced by Laura Watkins and edited by Alex Woodhouse.Special Guest: Michael Schlein. Learn more about your ad choices. Visit megaphone.fm/adchoices

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