

The Leader Factor
LeaderFactor
[Previously Culture by Design] The leader is the #1 factor in determining organizational success. If you want to become an effective leader, you have three objectives: First, learn to lead yourself. Then, learn how to unlock the full potential of your team. Finally, build a business where culture is your competitive advantage and innovation is the status quo.
Episodes
Mentioned books

Oct 16, 2023 • 40min
How to Measure Culture
 Tim and Junior discuss measuring organization's culture and explain the different ways it can be measured. They explore the challenges of measuring culture and the importance of defining it accurately. The podcast also delves into the measurement of team culture, the role of psychological safety, and the significance of quantitative and qualitative data in measuring culture. 

8 snips
Oct 9, 2023 • 54min
The Patterns of High-Performing Teams
 In this episode, Tim and Junior discuss how high-performing teams are formed and maintained. The quality of an organization is a reflection of the quality of its teams, and high-performing teams have patterns. Although there are many patterns, Tim and Junior will focus on a core four in this episode, including how high-performing teams (1) connect, how they (2) improve their skills, how they (3) view transparency and autonomy and how they (4) continuously seek innovation.The benefits of improving your teams' performance (01:43) Remember, individuals rarely accomplish extraordinary feats alone. The quality of an organization is a reflection of the quality of its teams. As you improve your teams, you’ll get two things: Leverage and scale. You'll be able to multiply the force, scope, and magnitude of your organizational efforts.How do high-performing teams connect? (13:55) High performing teams know each other. If your team doesn’t know each other, it’s not a high performing team, or at least it won’t be for very long, or when things get hard. Tim and Junior share the story of Satya Nadella, CEO of Microsoft, and why a 3-day offsite was one of the most important things he has done as a CEO.How do high-performing teams improve their skills? (26:33) High performing teams are constantly growing. When teams acknowledge that the knowledge they have today is not enough, they open themselves up to development. How do high-performing teams view transparency and autonomy? (38:10) High performing teams are focused on achievement based on transparent, meaningful metrics. Tim and Junior talk about Google's Project Aristotle and how they discovered that psychological safety is the #1 indicator of high-performance. How do high-performing teams chase innovation? (50:44) High performing teams believe in continuous improvement. They're proud but never satisfied. At the end of the day, challenger safety not just as challenging the organization, but challenging ourselves to do better and be better.  

31 snips
Oct 2, 2023 • 48min
Challenger Safety in Practice
 This podcast episode discusses the importance of challenger safety in driving innovation and change. The hosts explore the risks associated with challenging the status quo and provide actionable behaviors to implement challenger safety. They also highlight the negative effects of leaders weighing in first and the importance of constructive responses to dissent and bad news. Overall, the episode focuses on practical strategies for building challenger safety in organizations. 

28 snips
Sep 25, 2023 • 42min
Contributor Safety in Practice
 This podcast episode of Culture by Design focuses on contributor safety and the balance between autonomy and accountability. They discuss the human hunger for meaning, the power of saying no to good things, and the importance of effective communication and removing jargon. The episode highlights the significance of clarity, autonomy, and creating an environment that supports accountability and critical thinking. 

Sep 21, 2023 • 10min
Beware the Tyranny of Your Expertise
 Today's lesson:Beware the Tyranny of Your ExpertiseKey Points:Expertise is a double edged sword. On one side, it’s knowledge, it's useful, and it’s leverage. On the other side, you can become insulated and you can lose touch with context. "The danger of the expert is that he often becomes a prisoner of his own expertise." -Peter Drucker. There is no field of knowledge that is static or complete. Nothing is in a state of true equilibrium, so if you don’t move with the unfolding of knowledge in your field of expertise, you become increasingly obsolete and irrelevant. Today's key action:Next time you feel like you’re 100% confident in the answer, assume you’re missing something. 

24 snips
Sep 18, 2023 • 50min
Learner Safety in Practice
 In this episode, Tim and Junior discuss learner safety in organizations and the importance of creating a safe environment for innovation. They explore the error-driven nature of learning and the two domains of learning: formal and informal. They also highlight the behavior of sharing what you're learning as a key action to foster learner safety. The podcast touches on the role of behavior in generating sustainable change, the impact of learner safety on learning and personal growth, the benefits of note-taking, and the concept of unlearning and wisdom. Overall, the episode provides practical insights and encourages listeners to embrace a learning mindset. 

Sep 14, 2023 • 10min
Mission Type Orders
 Today's lesson:The 21st century requires Mission-type or mission-command ordersKey Points:Mission-type orders include a clear statement of the superior commander's intent and state each unit's tasks in terms of operational effects to be achieved rather than specific commands. A mission-type order only works when your junior officers have the capability to do the job, including the critical and strategic thinking capability. If they don’t, the mission-type order is more dangerous than a static “command order.” The whole concept rests on the ability of the junior leaders to interpret and respond to changing conditions. Let’s understand that a mission-type order is a very different form of delegation. You are mandating the outcome and delegating the tactics. Today's key action:Next time you assign a task, consider “Mission-type Orders”. Describe the what, delegate the how. 

33 snips
Sep 11, 2023 • 51min
Inclusion Safety in Practice
 The podcast explores the importance of behavioral change for fostering inclusion, building relationships through conversations, improving personal growth with metacognition, and the power of expressing gratitude. It introduces the concept of 'behave until you believe' and discusses the associated behaviors of sharing and learning stories, asking more than telling, and expressing gratitude. 

Sep 7, 2023 • 10min
Excavate Your Talents
 Discover the importance of self-awareness and identifying talents. Emphasizes the significance of hard work. Discusses the importance of self-reflection, seeking feedback, and trying new things. Highlights the need for seeking others' perspectives to uncover hidden talents. 

Sep 4, 2023 • 52min
Building a Culture Where Employees Feel Free to Speak Up
 In this episode, Tim and Junior discuss the challenges of building a speak-up culture and the importance of psychological safety. They explore separating worth from worthiness, loyalty from agreement, status from opinion, and permission from adoption. They also highlight the benefits of speak-up cultures such as improved safety, compliance, decision-making, and innovation. The hosts emphasize the need for inclusivity, establishing an inclusive culture, harnessing collective intelligence, and learning the art of disagreement as a leader. Lastly, they discuss the importance of picking battles and investing in creating a culture of speaking up. 


