Titans of the Trades | Straight-Talk for Scaling Your Construction Business

In this conversation, Wade Swikle, Founder and CEO of 2 College Brothers Moving & Storage, shares his journey in the moving industry, detailing the evolution of his company and the challenges he faced in franchising. He emphasizes the importance of ownership in the franchise model, the need for detailed processes, and the significance of community engagement. Wade also discusses the dynamics of employee management in the moving industry, the entrepreneurial challenges he overcame, and the resources he has developed, including a conference and a book aimed at helping others in the industry.TakeawaysWade launched a podcast and a conference to support the moving community.Franchising allows for local ownership and community engagement.Creating detailed processes is crucial for franchise success.Ongoing support and training are essential for franchisees.Employee dynamics in the moving industry can be challenging.Wade emphasizes the importance of mentorship in his journey.The Moving Titan Retreat provides resources for movers.Wade's book distills lessons learned from his experiences in the industry.Chapters02:56 Franchising: The Ownership Model in Moving05:56 Challenges and Support in Franchising09:11 Building Processes for Success12:04 Navigating Employee Dynamics in the Moving Industry14:49 Overcoming Entrepreneurial Challenges18:14 The Moving Titan Retreat and Resources for Movers21:06 Wade's Book and Closing ThoughtsConnect With Wade:LinkedIn: https://www.linkedin.com/in/wadeswikle/Website: https://2collegebrothers.com/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this episode of Titans of the Trades, host Ryan Englin speaks with Cris Grossmann, CEO of Beekeeper, about the critical role of communication in frontline work environments. They discuss the challenges faced by frontline workers, the importance of retaining talent, and how Beekeeper's platform addresses these issues by streamlining processes and enhancing communication. Cris shares insights on the impact of technology in improving employee engagement and the necessity of creating a sense of belonging within organizations. The conversation highlights real-world examples of how Beekeeper has transformed communication and operational efficiency for companies in various industries.TakeawaysThe frontline disconnect is a significant issue in many organizations.Technology can simplify and improve frontline work processes.Retention of frontline workers is crucial for organizational success.Effective communication fosters a sense of belonging among employees.Digital tools can enhance employee engagement and feedback.Streamlining processes can reduce frustration and improve job satisfaction.Language barriers can hinder communication in diverse workforces.Celebrating achievements and milestones boosts morale and engagement.Crisis communication must be agile and effective.Understanding employee needs is key to improving retention strategies.Chapters00:00 Introduction to Beekeeper and Its Mission04:05 Understanding the Frontline Disconnect06:47 Challenges in Retaining Frontline Workers10:01 The Importance of Communication in the Workplace12:53 Streamlining Processes for Better Efficiency15:48 Enhancing Employee Engagement and Belonging18:52 Real-World Impact of Beekeeper's Solutions21:38 Future of Frontline Work and Beekeeper's Role Connect With Cris:LinkedIn: https://www.linkedin.com/in/crisgrossmann/Website: https://www.beekeeper.io/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this conversation, Chad Prinkey, Founder and CEO of Well Built Construction Consulting, discusses the significant challenges faced by construction companies, including financial pressures, the importance of effective leadership, and the transition from owner-operated to process-driven businesses. He emphasizes the need for empowering teams, creating standard operating procedures, and fostering a positive company culture to ensure sustainable growth and success in the industry.TakeawaysThe construction industry is challenging and financially demanding.Many contractors face the risk of profits disappearing due to unforeseen circumstances.Empowering team members is crucial for reducing owner workload.The “valley of death” refers to the transition from owner-operated to process-driven businesses.Standard operating procedures are essential for scaling a business effectively.Company culture significantly impacts employee behavior and performance.Most employees are average and companies should create environments for them to thrive.Growth should be approached cautiously, ensuring readiness to handle new challenges.Effective communication and clear expectations are vital for team success.Consultants can help businesses navigate their growth and operational challenges.Chapters02:58 Navigating Financial Pressures in Construction06:08 Empowering Leadership and Team Dynamics08:58 The Valley of Death: Transitioning to a Scalable Business11:56 Creating Effective Standard Operating Procedures15:07 Building a Thriving Company Culture17:53 Growth Readiness and Business Sustainability Connect With Chad:Website: https://www.wellbuiltconsulting.com/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this episode, Ryan Englin reflects on the past year at Core Matters, discussing key trends in hiring, the importance of focusing on people in business, and the impact of AI and automation. He introduces the concept of role packages to enhance employee onboarding and engagement, explains the “done for you” model for recruitment, and emphasizes the need for businesses to prioritize employee needs. Ryan also shares his plans for a second book and a personal brand, expressing gratitude to listeners and excitement for the future.TakeawaysThe podcast has shifted to focus more on storytelling and inspiration.Understanding that business is about people is crucial for success.AI and automation are changing the landscape of the trades.Role packages are essential for effective employee onboarding.The “done for you” model helps businesses streamline recruitment processes.Employee engagement and retention are tied to understanding their goals.Ryan is working on a second book to share more insights.A personal brand is being developed to expand Ryan's reach.Gratitude is expressed to listeners for their support and feedback.Chapters00:00 Year in Review: Core Matters' Journey06:10 The Impact of AI and Automation12:13 The Done For You Model18:10 Looking Ahead: New Projects and Personal BrandingConnect With Ryan:Website: https://corematters.com/Website: https://ryanenglin.com/LinkedIn: https://www.linkedin.com/company/corematters/Youtube: https://www.youtube.com/@corefithiring Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this conversation, Don Magruder, CEO of RoMac Building Supply, shares insights from his extensive experience in the construction industry. He discusses the growth of his company, the challenges of labor shortages, and the importance of investing in the next generation through partnerships with local schools. Don emphasizes the significance of promoting from within, employee development, and fostering a respectful workplace culture. He also highlights the evolving dynamics of the workforce and the need for businesses to adapt to new realities.TakeawaysRoMac Building Supply focuses on structural building materials, avoiding decor and plumbing.Promoting from within is a key strategy for RoMac's success.Partnerships with local schools are essential for addressing the labor crisis.RoMac has helped local high schools develop construction academies.Respect and empathy in the workplace lead to better employee retention.Mistakes in construction can be minimized through proper training and respect.The new generation is eager for opportunities in the construction field.Evolving perspectives on workforce dynamics are crucial for industry growth.Chapters02:49 Addressing the Labor Crisis in Construction06:12 Building Partnerships with Local Schools09:06 Investing in Employee Development11:55 The Importance of Respect in the Workplace15:03 Evolving Perspectives on Workforce DynamicsConnect With Don:LinkedIn: https://www.linkedin.com/in/don-magruder-ba8636b/Website: https://www.romacfl.com/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this conversation, Tamara Palmer, the Internal Communications Manager at Flagger Force, discusses the company's innovative approach to workforce management, emphasizing the importance of communication, safety, and employee engagement. She highlights the challenges of managing a dispersed workforce and how Flagger Force has implemented a unique points system to address attendance issues while fostering a supportive culture. The conversation also touches on the role of technology in enhancing communication and the company's commitment to creating a positive work environment for its employees.TakeawaysFlagger Force specializes in short-term traffic control for utilities and retail clients.The company has over 2,200 employees, primarily frontline flaggers.Communication is a significant challenge due to the dispersed nature of the workforce.Flagger Force has implemented a points system to manage attendance flexibly.The points system allows employees to withdraw points for personal emergencies without penalty.Safety is a core value, with extensive training provided to all employees.The company culture is built on values, vision, and mission, which are emphasized in training.Technology, such as the Beekeeper app, is used to enhance communication between field and office staff.Flagger Force has a second chance hiring program to support individuals transitioning back into the workforce.The leadership team is committed to continuous improvement and innovation in company practices.Chapters04:04 Challenges and Opportunities in a Dispersed Workforce10:03 Innovative Attendance Management: The Points System15:51 Building a Strong Company Culture21:54 Enhancing Communication with TechnologyConnect With Tamara:LinkedIn: https://www.linkedin.com/in/tamara-palmer/Website: https://flaggerforce.com/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this conversation, Ryan Englin interviews Vitaliy Kofman, Service Operation Manager at LaMarco Systems, a security and fire alarm company. Vitaliy shares insights into the company's operations, including how they navigate seasonal challenges, the importance of technology in improving efficiency, and strategies for attracting and retaining technicians. He emphasizes the role of continuous education and cross-training in employee retention and discusses the company's culture of growth and development.TakeawaysLaMarco Systems offers a wide range of products and services to navigate seasonal slowdowns.Technology has unified various operational systems for efficiency.Employee retention is enhanced through technology that reduces frustration.Continuous education and training are vital for technician development.Cross-training allows employees to contribute across different business areas.A strong company culture encourages technicians to seek growth opportunities.The company is expanding and adapting to industry changes.Maintaining a good reputation helps attract service requests from various clients.Investing in technology can simplify processes and improve communication.A supportive leadership fosters a culture of learning and development.Chapters03:08 Navigating Seasonal Challenges in the Security Industry06:01 Leveraging Technology for Operational Efficiency09:00 Attracting and Retaining the Next Generation of Technicians11:54 Continuous Education and Cross-Training for Employee Retention14:55 Fostering a Culture of Growth and Development17:55 Conclusion and How to Connect with LaMarco SystemsTo Connect With Vitaliy:LinkedIn: https://www.linkedin.com/in/vitaliy-kofman-5433565b/Website: https://lamarcosystems.com/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this conversation, Dan Laufer, CEO of PipeDreams, discusses their innovative approach in acquiring and growing plumbing and HVAC businesses. He emphasizes the importance of maintaining the original brand identity while centralizing operations to enhance efficiency. The discussion also covers the challenges faced by entrepreneurs in the trades, the integration of technology and AI, and strategies for addressing the labor crisis and improving employee retention.TakeawaysPipeDreams focuses on acquiring plumbing and HVAC businesses to help them grow.Maintaining the original brand identity is crucial for value creation.Centralizing operations can alleviate the burden on small business owners.AI can augment team capabilities but also commoditize services.Effective communication and training are key to employee engagement.Apprenticeship programs can successfully develop talent in the trades.Setting clear expectations helps in retaining employees.Creating a positive culture is essential for employee satisfaction.Top performers should be prioritized for good calls and compensation.The labor crisis requires a multifaceted approach to recruitment and retention.Chapters02:48 Challenges in the Trades Industry06:09 The Role of Technology in Business Growth08:56 AI's Impact on the Trades12:01 Addressing the Labor Crisis14:58 Retention Strategies in the TradesConnect With Dan:LinkedIn: https://www.linkedin.com/in/dlaufer/Website: www.pipedreams.com Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this conversation, Dan Cassara, CEO of Core Group, discusses their unique business model in the property damage restoration industry. He emphasizes the importance of supporting restoration contractors through training, empathy, and technology. The conversation highlights the critical role of frontline technicians, the need for empathy in service delivery, and the future of the industry with advancements in technology. Dan also shares insights about the Collective Conference, which offers networking and learning opportunities for professionals in the trades.TakeawaysCore Group operates as a hybrid franchisor for independent restoration companies.High retention rates in companies often relate more to culture than pay.Empathy training is essential for technicians to understand the impact of their work on clients' lives.Core University offers training for anyone in the construction or restoration space.The restoration industry is often unknown, despite its size and importance.Technicians are the backbone of restoration companies, delivering on promises made by sales teams.Investing in employee training and care translates to better customer service.Technology and innovation are key to the future of the restoration industry.The Collective Conference provides valuable networking and learning opportunities for industry professionals.Chapters02:50 Supporting Restoration Contractors: The Core Group Approach05:57 The Importance of Frontline Technicians08:57 Empathy and Training in Restoration Services12:03 The Role of Technology in the Future of Restoration14:56 The Collective Conference: Networking and Learning OpportunitiesConnect With Dan:LinkedIn: https://www.linkedin.com/in/dancassara/Website: https://gowithcore.com/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.

In this conversation, RJ Burr, the President & CEO of Panex, discusses the critical role of oil in modern society, the importance of independent oil companies, and the significance of hiring the right people to build a successful team. He emphasizes the need for a positive outlook in business and the importance of seizing opportunities, especially in challenging market conditions. RJ also shares insights on creating a strong company culture and how to connect with him for further information about the oil industry.TakeawaysOil is the most important resource humans have ever utilized.83% of oil is produced by independent companies with 12 employees or less.The edge in business comes from hiring the best people.Successful people do what unsuccessful people are unwilling to do.You have a choice on your outlook every day.Building a team takes time and effort, one person at a time.Control what you can control and focus on the positive.A strong company culture leads to employee retention.Seizing market opportunities leads to significant growth.Connecting with the right people is crucial for success.Chapters02:52 The Importance of Oil in Modern Society05:53 The Role of Independent Oil Companies09:03 Hiring the Best People in the Industry12:01 Building a Strong Team and Company Culture14:49 Seizing Opportunities in the Oil Market17:56 Maintaining a Positive Outlook in BusinessConnect With RJWebsite: https://panex.us/LinkedIn: https://www.linkedin.com/in/rj-burr-06a609162/ Support Titans of the Trades: If you found this episode insightful, please subscribe, share, and leave a review for Titans of the Trades. Your support goes a long way in helping us bring more impactful discussions your way.