Jamf After Dark

Educators: ever wonder why certain apps are on your classroom iPads? App Catalog shows you the why behind every app, plus how other teachers use them. We also discuss Jamf's Matter Innovation Hubs - free community learning centers operated by Jamf in the US and internationally. These hubs focus on technology-enhanced, student-centered learning and serve educators, students, and communities through hands-on programs and the Matter Career Readiness Institute. GUEST: Kelly Watkins Conrad - Senior Program Engineer, Jamf Community Education (manages devices across all Matter Hub locations globally, 14 years at Jamf) CHAPTERS 2:00 Meet Kelly Watkins Conrad: Jamf Senior Program Engineer 3:20 What Are Matter Innovation Hubs? 5:45 Matter Hub Global Locations 9:24 The Problem - Teachers Can't Find Apps They Need 16:51 Main Benefit - See Why Apps Were Chosen 18:00 Sharing Teacher Use Cases Within Districts 21:25 2026 Expansion - Stay tuned! #JamfSchool #AppCatalog #EdTech #matterngo

Ryan Legg, a Solutions Engineer at Jamf specializing in Infrastructure as Code and Terraform, dives into the challenges of manual Jamf configurations. He explains how Terraform streamlines management, giving organizations a way to automate their setups without scripting. Ryan highlights the need for version control, audit trails, and scalability, especially for managed service providers and enterprises. He urges admins to embrace Infrastructure as Code now, sharing resources to help them get started.

John Britton, CEO of WorkBrew, joins Jamf After Dark to discuss how organizations can solve the security, compliance, and management challenges of using the open-source package manager Homebrew on macOS at scale. This episode is a must-listen for any IT or Security leader managing a fleet of Mac devices used by software engineers. Learn how WorkBrew provides visibility, governance, and automated security workflows for developer tools, all while integrating seamlessly with Jamf Pro. What You'll Learn: The security and compliance risks of unmanaged Homebrew in the enterprise. How WorkBrew provides visibility, remote management, and security for Homebrew. The seamless integration between Jamf Pro and WorkBrew for deployment and device group management. How to enable developers to use Homebrew as standard (non-admin) users on macOS. Strategies for distributing and managing private, internal company tools via Homebrew taps. The end-user experience for a developer when a company adopts WorkBrew. Featured Guest: John Britton: Co-founder and CEO of WorkBrew, a platform for securing and managing Homebrew in the enterprise. John is a software engineer with deep expertise in developer tools and experience. He is a contributor to the open-source Homebrew project and is passionate about enhancing developer productivity while meeting enterprise security standards. 0:00:00 - Introduction: Managing Your Digital Tools 0:04:01 - What is Homebrew? The "App Store for Developers" on Mac 0:05:24 - The Challenge: Why Homebrew Creates Risk for IT & Security Teams 0:08:12 - The Solution: What is WorkBrew and How Does it Help? 0:12:19 - Core Features: Deployment, Visibility, Management & Security 0:14:45 - How WorkBrew Benefits Engineers, IT Admins, and Security Teams 0:17:35 - How WorkBrew Integrates with Jamf for Deployment & Policy Management 0:22:55 - Advanced Use Case: Managing Private & Internal Company Packages 0:25:41 - The Developer Experience: Migrating from Homebrew to WorkBrew 0:28:58 - A Major Win: Enabling Homebrew for Standard (Non-Admin) Users 0:32:33 - The Rise of Mac in the Enterprise & Employee Choice 0:36:39 - How to Get Started with WorkBrew (Including the Free Plan) 0:38:58 - Final Thoughts & Key Takeaways Read more: Get started with WorkBrew's free and paid plans: https://workbrew.com/ Join the Mac Admins Foundation Slack Community: https://www.macadmins.org/ Learn more about Jamf Pro: https://www.jamf.com/products/jamf-pro/ #Jamf #WorkBrew #Homebrew #MacAdmins #EndpointSecurity

Katie English & Chris Schasse discuss JNUC 2025 highlights: Platform SSO, Blueprints updates, AI security features, and macOS Tahoe improvements. What You'll Learn: Platform API updates enabling third-party integrations with Jamf Blueprints and compliance features Platform SSO implementation replacing traditional Jamf Connect workflows Automated software update workflows through Jamf Blueprints AI Assistant capabilities for macOS security alerts and configuration profile analysis macOS Tahoe (macOS 15) and iOS 18 security enhancements Cybersecurity best practices for October 2025 Cybersecurity Awareness Month Featured Guests: Katie English - Principal Product Manager at Jamf, former Jamf After Dark podcast host, expert in Apple device management and security product development Chris Schasse - Owner and Lead Technician at Rocketman Tech, former Jamf Professional Services team member, Jamf-focused MSP specialist, host of the Launchpad meetup Read more: https://www.jamf.com/blog/macos-26-platform-sso-simplified-setup/ https://www.jamf.com/blog/introducing-jamfs-ai-assistant/ https://www.jamf.com/blog/getting-to-know-declarative-management/ 0:00 Introduction: Welcome Back from JNUC 2025 2:09 Cybersecurity Month Discussion 5:15 JNUC 2025 Highlights: Platform API & Blueprints 8:30 Platform SSO: The Future of Mac Identity Management 16:00 Jamf Account OIDC Migration Challenges 18:30 Blueprints Automated Software Updates 21:40 AI Assistant: Security Alerts & Configuration Analysis 32:15 Apple OS Updates: macOS Tahoe & iOS 18 35:05 Platform SSO vs Jamf Connect Strategy 39:40 Security Best Practices for Cybersecurity Month 44:20 New iPhone 16 Features & Hardware Security 47:00 Closing Thoughts & Resources #Jamf #WorkBrew #Homebrew #MacAdmins #EndpointSecurity

200+ agents, 24/7 global coverage and AI assist. Explore how Jamf cut first response from 7 hours to under 10 minutes. Jamf After Dark hosts Kat Garbis and Josh Thornton sit down with Lisa Akerson (VP, Global Technical Support) and CJ Krueger (Sr. Program Manager, Technical Support) to unpack what's new in Jamf Support: an Intercom-powered omnichannel experience, AI assistance for common questions, and faster routing so customers reach the right expert, fast. Highlights 200+ highly skilled support agents. Since the new portal launched June 20: 28,952 new support conversations and ~98,000 replies across chat/phone/email; 9,758 tickets for complex issues. AI Agent already resolved ~4,500 conversations (Standard Support chat). First response time improved from ~7 hours to after the Intercom move. Guests Lisa Akerson, VP Global Technical Support at Jamf CJ Krueger, Sr. Program Manager, Technical Support at Jamf

Join co-hosts Josh Thornton and Kat Garbis along with members of the Jamf events team to discuss JNUC 2025. Jeff Ovik (Sr. Event Specialist) and Kelsey Dahl (Sr. Event Specialist) join the podcast to help discuss what listeners can expect at JNUC 2025. From hotel accommodations, things to do in Denver, Braindates, session topics, the Global Partner Summit, Level Up, and of course — the JNUC party, the team unpacks all the exciting things that will happen at JNUC. Need help getting approval to go? The team discusses money saving strategies, JNUC value-adds, as well as the helpful "Convince Your Boss" letter. Important links: Register for JNUC 2025 Grab cool JNUC 2025 Swag Store

Join co-hosts Kat Garbis & Josh Thornton with Jamf guests, Iulia Arghir (Senior Product Manager) and Alexander Dove (Senior Sales Engineer) as they introduce and unpack the exciting details of a new feature, Network Relay. Network Relay provides a modern VPN framework, built into the OS and deployable via MDM. Rather than replacing an existing VPN all together, Network Relay can work alongside it, securing admin specified destinations, helping modernize and better secure an existing infrastructure. Network Relay preserves the native Apple device experience that users expect. Some benefits are the support for app-specific, policy-driven tunneling, authenticated based on the hardware-attested device identity, ideal for Zero Trust as well as secure remote connectivity available out of the box. Listen to the full episode to learn more! Looking to sign up and be an early Network Relay adopter? Sign up here: https://forms.office.com/r/wfWk5RmMGc Network Relay blog: https://www.jamf.com/blog/jamf-network-relay-service-mobile-secure-connectivity/

Join host, Kat Garbis, with special guest, Matt Jerome (Sr. Engineer Desktops, Fanatics) to discuss a common scenario in the Mac Admin world: inheriting a Jamf instance. You didn't build the Jamf Pro instance — someone else did. Perhaps they built it but not quite in the way you would have done it. Maybe the instance came through an acquisition, someone left the organization, regardless, this happens and is usually met with some questions and requires a strategy to navigate. Matt Jerome has plenty of experience in this and created a process of how to navigate inheriting an instance. Matt shares steps he has found to be repeatable and guidance on how to make this as easy as possible. Please find a list of cited resources in this episode: Tech Thoughts article: https://community.jamf.com/t5/tech-thoughts/from-huh-to-h-e-r-o/ba-p/341348 Installomator: https://github.com/Installomator/Installomator Setup your Mac: https://github.com/setup-your-mac/Setup-Your-Mac Nudge: https://github.com/macadmins/nudge Superman: https://github.com/Macjutsu/super App Auto Patch: https://github.com/App-Auto-Patch/App-Auto-Patch

Welcome to a special episode of Jamf After Dark showcasing a recent discussion recorded by IDC India. Discover how Jamf is revolutionising Apple enterprise IT in India in this exclusive conversation. Featuring insights from Liz Benz - Chief Sales Officer, Jamf, Ben Oxnam - Senior VP and GM, EMEIA, Jamf, and Chiranjeev TK - Country Head, Jamf India, this dialogue explores the evolving landscape of enterprise device management, security, and Apple adoption across Indian businesses. Learn how Jamf is enabling organizations to: Seamlessly manage Apple devices at scale Strengthen endpoint security with Zero Trust principles Empower IT teams for a modern, mobile-first workforce Navigate the unique challenges and opportunities in the Indian enterprise ecosystem Whether you're a CIO, IT leader, or enterprise strategist, this session offers valuable perspectives on how Jamf and Apple are shaping the future of secure, scalable IT in India

Isaac Ordonez from Mann Consulting, a Jamf Partner, dives into the world of managed service providers. He reveals how they leverage Jamf to help clients achieve compliance while tackling security risks, especially with Apple Silicon devices. Hear about the development of custom compliance scripts, the integration of identity providers, and the latest features in Jamf's declarative management. Isaac also shares insights on customer engagement and addresses the importance of proactive cybersecurity measures to bolster system integrity.