How to Succeed Podcast

Sandler
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Aug 5, 2024 • 34min

How to Succeed at Activating Your Hidden Sales Force

In this captivating episode, we delve into the often-overlooked potential within organizations: the 'hidden salesforce'. We explore strategies for unlocking this hidden talent pool, emphasizing the importance of cultivating curiosity and providing the necessary tools for sales success. The episode underscores the delicate balance between technical proficiency and sales acumen, highlighting the need for thoughtful, informative conversations over aggressive sales tactics. By redefining the role of technical teams and integrating them into the broader business strategy, organizations can harness their full potential and drive significant growth. Timestamps: 03:44 Discussion on hidden sales potential in professional services firms. 08:08: When to involve technical experts in sales meetings. 13:50: Unlocking hidden sales force by redefining technical teams' purpose. 19:03: Techniques for technical professionals to have meaningful conversations with clients. 22:51: Empowering teams to ask hard questions and grow business. 28:00: Sales techniques, personal growth, and networking. Key Takeaways: Redefine technical teams' purpose to focus on business growth, not just delivery. Empower technical teams to ask challenging questions and uncover opportunities. Prioritize high-potential leads through upfront qualification. Cultivate a culture of curiosity and inquiry to deepen client relationships. Invest time in understanding client challenges for effective solution tailoring. Overcome sales aversion by reframing sales as value delivery and knowledge sharing. Use powerful questioning to uncover client pain points and aspirations. Share industry insights to position yourself as a trusted advisor. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jul 29, 2024 • 34min

How to Succeed with the Do's and Don'ts of DISC with the Koettels

In this insightful episode featuring Tiffany and Brad Koettels, we emphasized the pivotal role of DISC behavioral styles in navigating the complexities of sales, business, and personal relationships. Beyond recognizing the importance of understanding diverse communication preferences, we delved into the practical applications of DISC in real-world scenarios. From refining sales strategies to building stronger teams and fostering deeper connections, the podcast explored how to leverage DISC insights to achieve greater success. By dispelling common misconceptions and providing actionable advice, we aimed to empower listeners to harness the power of behavioral understanding in their personal and professional lives. Learning how to communicate effectively with different styles can transform your relationships and business interactions. Timestamps: 0:11 How to Succeed with the Do's and Don'ts of DISC 4:14 Adapting Leadership and Sales Styles for Team Success 11:15 Adapting Communication Styles for Effective Team Collaboration 15:52 Understanding Personality Types for Better Workplace Relationships 19:21 Effective Communication Strategies for C Styles in Sales Teams 22:57 The Impact of DISC Training on Company Culture 25:37 Balancing Strengths and Weaknesses in Leadership and Parenting 27:45 Transforming Relationships and Sales with Sandler and DISC Training 29:54 Using DISC Styles to Improve Family Dynamics 32:49 Learning to Fail to Win in Sales and Life Key Takeaways: Platinum Rule is to treat others how they want to be treated, focusing on their preferences. Building a team with various behavioral styles enhances performance. Effective communication involves understanding others' perspectives and adjusting accordingly. Recognizing that behavioral styles are not fixed and can be adapted. Balancing strengths by leveraging the strengths of different styles to create high-performing teams. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jul 22, 2024 • 30min

How to Succeed at Understanding Pain with Emily Shaw

In this insightful episode, we delve into the world of pain points in sales with Emily Shaw, we tackle common misconceptions, like treating pain as a mere formality. Then, we emphasize the power of genuine curiosity and creating a safe space for prospects to reveal their emotional drivers. We'll also talk about questioning techniques to make sales conversations more productive and empower prospects with informed decision-making. So, buckle up as we explore the art of uncovering pain points and fostering meaningful connections in the sales process. Learn how to create a safe space where they feel comfortable revealing their emotional drivers. But it doesn't stop there! We'll also bring in another sales leader to dissect powerful questioning techniques with Emily Timestamps: 00:03 Common mistakes in using pain in sales, including checklist mentality and lack of curiosity. 06:45 Identifying and addressing pain points in sales conversations. 11:07 Finding and articulating pain points in sales calls. 18:50 Sales techniques, including finding and quantifying pain points. Key Takeaways: Treat pain discovery as a genuine attempt to understand prospects, not a checkbox exercise. Uncover the prospect's emotionally compelling reason to act by creating psychological safety. Use upfront contracts and follow-up questions to make sales conversations more productive. Ask quantification questions to help prospects gain clarity and make informed decisions. Pay attention to emotional cues to identify pain points at any stage of the sales call. Articulate the impact of a problem on both the business and the individual personally. Give prospects agency over the decision-making process while providing guidance. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jul 15, 2024 • 26min

How to Succeed at Operationalizing Sandler with Daniel Ku

In this episode, we dive deep into operationalizing Sandler Training for sales success. Daniel, a dedicated Sandler practitioner for over a decade, shares his journey of building and recruiting high-performing teams through this method. We also gained insights from Mike and another sales leader who implemented Sandler principles within their organizations. They discuss overcoming personal hurdles to achievement by leveraging data and self-awareness. The conversation underscores the importance of consistent application, a shared vision that unites the team, and the power of human connection, even when facing inevitable challenges. Timestamps: 00:13 Operationalizing Sandler Training for sales success. 04:26 Sales coaching and attitude, with a focus on emotional steps and buyer psychology. 08:24 Operationalizing Sandler sales methodology using data, metrics, and tools to improve efficiency and win rate. 15:28 Operationalizing sales process with playbooks, testing, and team enablement. 20:33 Sales techniques, growth strategies, and personal development with a Sandler trainer. Key Takeaways: Leverage Sandler Selling with upfront contracts, regular check-ins, and call evaluations to cultivate a positive sales team. Crush personal barriers by making data-driven decisions and being aware of your own biases. Consistency is key! Repetition and a shared vision are crucial for long-term sales success, but don't forget human management for those tough days. Coaching boosts performance. Weekly affirmations, feedback, and positive reinforcement are your friends. Data optimizes sales. Use metrics and tools to enhance the Sandler methodology, and explore the potential of AI to give your sales team an extra edge. Playbooks and testing reign supreme. Documented processes and experimentation are the keys to sales mastery. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jul 8, 2024 • 30min

How to Succeed at Improving Your Team's Batting Average with Kallie Klein

In a fascinating episode, Kallie delved into the powerful world of behavioral science, revealing its surprising influence on our purchasing decisions. We often think we make rational choices, but as Kallie explained, unconscious biases and emotional triggers often hold the reins. This insightful discussion highlighted the key to successful marketing and sales: striking a perfect balance between logic and emotion. By leveraging psychological factors like loss aversion and availability bias, businesses can craft messages that resonate deeply with potential customers. Kallie emphasized the importance of creating an emotional connection, understanding that we buy not just products, but the feelings associated with them. The episode also offered practical techniques for building trust and persuading potential clients. Addressing concerns, setting clear expectations, and employing qualifying questions that empower prospects – all these elements were identified as crucial for successful sales conversations. Timestamps: 00:13 Improving sales performance in large enterprises, debunking misconceptions about training and attitude. 04:43 Sales training, attitude, and behavior change in an enterprise organization. 09:36 Changing behaviors in sales training, emphasizing specificity and safety. 14:23 Sales techniques for enterprise organizations, including upfront contracts and creating a common language. 19:39 Sales techniques, including reframing attitudes towards pricing and negotiation. 23:42 Sales strategies, failures, and success with an enterprise facilitator. Key Takeaways: Focus on behavior, attitude, and technique training to improve enterprise sales performance. Cultivate personal responsibility and desire for improvement in sales teams. Identify and change specific uncomfortable behaviors through targeted exercises. Create a safe learning environment that encourages risk-taking and gradual improvement. Establish a common language and unified selling methodology across the organization. Reframe pricing conversations as impact discussions to overcome negotiation challenges. Internalize the success triangle of attitudes, behaviors, and techniques for personal growth. Practice authentic, direct communication to connect meaningfully with clients and colleagues. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jul 1, 2024 • 38min

How to Succeed at Persuading People with Nancy Harhut

In this episode, we embark on a deep dive into strategies that can significantly enhance sales performance within enterprise teams. Nancy Harhut dispel some common misconceptions that can hold salespeople back, and instead, focus on fostering a positive attitude, effective behaviors, and a strong sales technique toolbox. We'll explore the importance of ongoing support and reminders to keep your team sharp and motivated. Understanding your client's specific challenges is paramount, and we'll discuss how to effectively navigate their pain points, budget realities, and decision-making timelines. This insightful conversation will delve into the art of negotiation and pricing within the enterprise sales landscape. We'll challenge traditional thinking and encourage sellers to reframe their approach, prioritizing the customer's needs above all else. Finally, we'll acknowledge the ever-present need to navigate change, both in the market and in people's lives, equipping you with the tools to thrive in a dynamic environment. Timestamps: 00:12 Persuading people, focusing on emotional triggers and decision-making factors beyond rational considerations. 07:59 Using emotional appeals in sales and marketing. 12:25 Psychological tactics to persuade customers. 16:53 Importance of customer experience and emotional connection in sales. 21:05 Sales techniques, including building emotional connections and using open-ended questions to encourage consideration. 25:16 Persuasion techniques in sales calls, including social proof, upfront contracts, and addressing objections. 29:55 Marketing strategies and techniques with a focus on setting expectations and providing value. 32:58 Using behavioral science in marketing with a failed campaign example. Key Takeaways: Persuasion is influencing decisions without changing minds. Understand factors influencing people's decisions unconsciously. Emotional appeals are important in sales and marketing messages. People are more motivated to avoid pain than to gain benefits. Customer experience and emotional connection impact sales. Build emotional connections and use open-ended questions to persuade. Use social proof, upfront contracts, and address objections in sales calls. Set expectations and provide value in marketing strategies. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jun 25, 2024 • 27min

How to Succeed at Making Sales Training Stick with Hamish Knox

In this compelling episode with Hamish Knox, we dive deep into the world of sales training. We tackle the common challenge of sellers forgetting what they learned after training and explore the importance of focusing on mindset and leadership to overcome this hurdle. We go beyond just tactics, sharing insightful stories and practical techniques to empower you to achieve success in business. You'll learn how to gain permission to experiment, embrace accountability, and define what success really means for you. Hamish and Mike also emphasize the power of focus, recommending that you pick one thing to prioritize and develop consistency in your approach. By tailoring your strategies to each situation, you'll be well-equipped to conquer any challenge. Join us for an insightful discussion on empowering sales teams through a focus on mindset and leadership. Learn practical techniques to experiment, cultivate accountability, and define success on your own terms. Register now for this transformative sales training event. Timestamps: 00:03 Sales training paradox, implementing vs. not implementing skills. 02:50: Sales training effectiveness and permission to try new techniques. 08:44: Behavioral changes for sales success, with a focus on trial and error, debriefing, and coaching. 12:38: Accountability, thin slicing, and techniques for sales success. 19:14: Implementing one thing at a time in sales, with a focus on creating clarity as a leader. Key Takeaways: Sellers prioritize easy training elements over crucial but harder ones. Training effectiveness hinges on willingness to experiment. Respect buyers' right to say no, just as sellers have the right to ask. Embrace a scientific approach - try new techniques, learn from failures, and debrief for feedback. Avoid overwhelm. Pick one new action and stick with it for a month. Use accountability partners and debriefing to solidify skills. Leaders should provide clear expectations and avoid prioritizing techniques over buyer needs. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jun 18, 2024 • 30min

How to Succeed at Using the Sandler Rules with Berkeley Harris

In this insightful episode with Berkeley Harris, we unpack the power of Sandler Rules for sales success. We delve into prospecting and qualifying ideal clients, stressing the use of leading indicators to target the right audience. They then explore how to understand the prospect's decision-making process for a tailored approach. Building rapport and differentiating yourself from competitors is also discussed, with actionable strategies provided. Ultimately, the episode emphasizes prioritizing client success and using Sandler Rules to achieve this goal, with real-world examples shared by the experts to illustrate these principles. Join us as Mike & Berkeley discuss Sandler Rules & client-focused selling. Learn to identify perfect clients, understand their buying journeys, build trust, stand out from the crowd, and solve their problems like a pro. Master the art of the sale and skyrocket your success! Timestamps: 3:32 Sandler sales rules and techniques for modern buyers. 11:00 Sales techniques and attitudes for success. 15:28 Sales techniques, including active listening and asking open-ended questions. 19:35 Qualifying clients and selling to people with problems. 25:01 Sandler rule implementation for sales success. Key Takeaways Understand the buyer's problems to offer relevant solutions. Back claims with data and leverage testimonials for credibility. Analyze past results to build a successful prospecting plan. Let prospects talk and use specific questions to gather information. Sell to those with solvable problems who are willing to invest. Ideal clients decide faster. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jun 11, 2024 • 27min

How to Succeed at a Startup with Jason Kelleghan

In this strategy-packed episode, sales guru Jason, a Sandler Selling expert, joins with Mike to tackle the ever-present challenge of building a high-performing sales engine for your startup. We'll delve deep into Jason's insights on hiring the right salespeople, those with the grit and sales savvy to propel your startup forward. But it's not just about who you hire – we'll explore the art of crafting winning sales processes, with actionable steps to guide your team towards consistent success. Join us to crack the code on building a high-performing sales team! Learn how to leverage sales enablement programs to create a team that operates with laser focus and delivers measurable results. Say goodbye to the chaos of inconsistent sales performance! This episode equips you with the tools and strategies to scale your startup's sales like a champion. Join us and unlock the secrets to building a sales machine that drives real results! Timestamps: 0:03 Startup success factors, including hiring, sales processes, and training. 6:40 Sales process and framework for startups. 13:20 Sales training, coaching, and assessments for scaling sales teams. 19:00 Sales strategies for startups with a Sandler trainer. Key Takeaways: Hire salespeople with a proven track record and underdog mentality. Build a standardized sales process with effective questioning techniques. Implement a structured training program with ongoing coaching. Prioritize high-quality salespeople over quick hires. Uncover true customer needs through insightful questioning. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
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Jun 4, 2024 • 29min

How to Succeed at Avoiding Reactance with Brian Jackson

In this insightful episode with Brian, we dive deep into the world of sales psychology, focusing on the ever-present challenge of reactance. We will explore why recognizing and managing it is crucial for successful sales conversations. This discussion emphasizes the importance of maintaining a neutral and abundant mindset throughout the interaction. We equip you with valuable techniques to navigate reactance, including using negative questions, open-ended questions, and the powerful "start-stop-reverse" method. Moreover, the conversation shifts to the significance of upfront contracts in building trust and lowering reactance. We explain how transparency at the outset sets the stage for meaningful discussions. Join us with sales expert Brian Jackson, who will shed light on how upfront contracts establish a foundation for honest and productive dialogue. He also explores how salespeople can leverage techniques like disarming honesty and pattern interrupts to build trust and close deals more effectively. Get ready to gain valuable insights into the psychology of selling and discover practical strategies to overcome reactance and achieve sales success! Timestamps 0:02 Reactance, a natural human response to threatened freedom. 3:34 Sales techniques to avoid triggering reactance in potential buyers. 9:48 Avoiding reactance in sales calls by building trust and acknowledging possible outcomes. 16:38 Sales techniques to avoid triggering reactance in potential customers. 23:05 Sales techniques to avoid triggering reactance in customers. Key Takeaways Recognize customer resistance as a natural response to feeling pressured. Use open-ended questions and specific techniques to guide conversations without triggering resistance. Establish trust upfront with clear expectations through contracts. Disarm resistance with honesty and acknowledge potential concerns. Learn techniques to navigate emotional pushback during sales calls. ========================================= SUBSCRIBE: https://youtube.com/playlist?list=PL3Z0s7ZInq7pa2sYHDc6fw_V7T6mb657f&feature=shared Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================

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