Luxury Voices

FCT Concierge Inc. is a leading luxury lifestyle specialist based in China who offers the affluent Chinese luxury travel experiences, lifestyle management and concierge service worldwide. Its services and experiences include private jet travel, dream vacations at the most luxurious hotels, luxury car services, entertainment experiences, private real estate, education, medical and wellness. Its services are so tailored that finding a rare art piece, high jewelry or the perfect haute couture dress is never too much to ask. Tim Li the founder of FCT Concierge Inc and I will be speaking about how forward thinking and creative he has been during these current challenging times. We will discuss what the real ultra-high net worth Chinese individual needs, its expectations and the unique way Tim does business by building long-term relationships and being generous in sharing its knowledge and expertise. About this episode:Company Name         FCT Concierge Inc.Company Website      http://www.fctconcierge.com/ About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

About this episode:Company Name         lebua Hotels & ResortsCompany Website      https://lebua.com/ About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Deepak Ohri is a leader in the creation of innovative luxury experience with extensive experience in hospitality, food and beverage and known for delivering record profits in a challenging market condition. Since joining lebua Hotels and Resorts as its first employee in 2003, Deepak Ohri has been pivotal to its exponential growth through his concept of ‘experiential luxury’ by focusing on creating lasting emotional experiences for guests. With his background and service process innovation, Deepak led the company while it created the world’s first vertical destination and creation of revolutionary luxury-based F&B concepts. Under his leadership lebua Hotels & Resorts Bangkok became the first hotel in the world to have two of its restaurants with two Michelin stars and first ever Michelin Guide Service Award. lebua’s award-winning lodging collection includes Tower Club at lebua and lebua at State Tower in Bangkok, two magnificent properties in India (lebua Lucknow and lebua Corbett), and an exclusive property in New Zealand (Lake Okareka Lodge by lebua). In this episode, Joanne and Deepak will discuss hospitality innovations, guest emotional experiences, the current crisis and lebua expansion plan. Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

Our LUXURY VOICE joining us today is Ashley Dudarenok. the founder of Alarice & ChoZan. Ashley is a China marketing expert, entrepreneur, bestselling author and vlogger. She was recognized as a LinkedIn Top Voice in Marketing and chosen as an Asia-Pacific Top 25 Innovator by the Holmes Report. She is the founder of a China-focused social media agency Alarice and China insights and digital training company ChoZan. Ashley runs the world’s #1 YouTube business vlog about the China market, consumers and social media at Ashley Talks. She is an author of 3 Amazon bestsellers about digital China. Ashley is an active supporter of women in business and is the creator of the self-development program FIRE. She is regularly featured in media such as BBC, SCMP, Forbes, WSJ and more. In this episode, Joanne and Ashley discuss China social media landscape and the best practices for the luxury sector to reach China’s luxury consumers.  About this episode:Company Name         Alarice & ChoZanCompany Website      https://alarice.com.hk/  https://chozan.co/ About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

Our Luxury Voice today is Stéphane Junca, the Co-Founder & Managing Director of Secret Retreats. He has spent the past 24 years living and working in Asia. Before founding Secret Retreats, Stephane was the Regional Director Asia Pacific for Relais & Châteaux. Passionate about locating innovative and intimate sanctuaries, he spends more than half his time in search of new hidden treasures across Asia.  Secret Retreats is a curated community of independent boutique hotels, villas, yachts and river boats keen to share their Asian Homes with travelers. Conservation of the environment, culture and traditions of Asia is of paramount importance to all in Secret Retreats. A community of like-minded hospitality professionals who offer their guests authentic travel experiences that go beyond typical offerings to unveil the essence of Asia. In This episode Joanne and Stéphane discuss the milestones of Secret Retreats, the challenges and opportunities of 2020 and why Stéphane prefers conscious travel to sustainable. About this episode:Company Name         Secret RetreatsCompany Website      https://www.secret-retreats.com/  About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com  Follow us: LinkedIN       www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail            hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

Our Luxury Voice today is Simon Cameron, the Founder and Managing Director of Lightfoot Travel. Since the day Simon’s family moved to Sri Lanka when he was eleven, he has been hooked on travel. After a few years working in London, Simon decided to embark on a more unusual career working in risk management consultancy in post conflict zones and emerging markets. He spent a fascinating decade working throughout Asia. His aim was always to start something unique. Lightfoot Travel was founded in 2009 as Simon and the founding directors wanted to share a way of travelling that did not yet exist in Asia – a tailored approach to planning a holiday for discerning and well-informed travellers. Travellers are looking for a more exclusive way to discover the world, with insider advice to enhance each trip. With offices in Singapore, Hong Kong, Dubai and London, Lightfoot Travel prides itself on delivering the most memorable travel experiences available with the aim to understand exactly what travellers are looking for when they travel, so that they can create the perfect holiday. Simon and Joanne will speak about Simon’s journey prior to Lightfoot Travel, founding the company, navigating the crisis to emerge stronger and why Asia is so important for Lightfoot travel. About this episode:Company Name  Lightfoot TravelCompany Website  https://www.lightfoottravel.com/   About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com   Follow us:  LinkedIN       www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us:  WeChat       InfiniteLuxuryEmail          hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes 

Our LUXURY VOICE joining us today is Jun Dong, the Chief Editor of Voyage China, one of the well-recognized travel publications in China. Voyage was established in 2004 and now reaches  passionate travelers and readers all over the country. Jun has been the heading the editorial team at Voyage for nine years and prior to Voyage she was with various lifestyle and travel publications. Jun and I will speak about adapting strategies at Voyage during the pandemic and how to keep their loyal readers excited about travel, the different digital channels and social media platforms in China and the importance of editorial content while keeping the consumer in mind. About this episode:Company Name         Voyage ChinaCompany Website      http://www.xinlvxing.com.cn/ About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

Our Luxury Voice joining us today is Brian Tong, General Manager, Waldorf Astoria Beijing. Brian brings over 20 years of experience before joining Waldorf Astoria Beijing. His previous tenures were with the Marriott and Starwood brands throughout Asia and he has held different roles and positions in New York, Hong Kong, Taipei, Xiamen and Macau where he has gained a significant amount of important and vital experience. Opened in 2014, Waldorf Astoria Beijing marks the second Waldorf Astoria hotel in China and the brand’s continued international expansion. Standing as a dramatic bronze building, the hotel is a landmark in the heart of the Wangfujing district, and an icon where time transcends through the rich Chinese tradition to today’s sophisticated affluent lifestyle. In this episode, Joanne finds out from Brian how he is innovating to differentiate his hotel, attract a 100% domestic market and please an ever-demanding luxury guest in the heart of China’s capital city. About this episode:Company Name         Waldorf Astoria, BeijingCompany Website      https://www.hilton.com/en/hotels/bjswawa-waldorf-astoria-beijing/ About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

Our LUXURY VOICE today is Kathy Gallagher, CEO, Asia Pacific at Quintessentially. Based out of Hong Kong, Kathy leads the regional business and is responsible for driving growth for the company, by working closely with Quintessentially members and corporate clients to help them tackle some of their most complex business challenges. She is part of Quintessentially’s Global Executive Committee and provides input and direction on the region’s fastest growing trends.  With over 60 offices across the globe, staffed 24/7/365 by a diverse team of 1500+ specialists who speak 35 languages, Quintessentially is the global authority on luxury lifestyle, offering private concierge services and unparalleled access, anywhere in the world. More than just a luxury concierge service, Quintessentially has built a 360-degree lifestyle offering dictated by the needs and wants of its members. In addition to providing bespoke access and day-to-day assistance, Quintessentially has teams in place to manage everything from travel to education to art to weddings to wine. These in-house experts help take care of every aspect of their members’ lives, ensuring they are engaged and experiencing the absolute best the world has to offer. In our conversation today, Joanne will discuss with Kathy the changing needs of Asian luxury travellers and the importance of the Asian region for Quintessentially and the growing influence of the Asian luxury consumer.   About this episode:Company Name         QuintessentiallyCompany Website      www.quintessentially.com About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

Our LUXURY VOICE today is Shawn Ong, the Chief Editor of Conde Nast Traveler China, one of the most recognized international travel publications, reaching passionate travelers and readers all over the country. Shawn brings a wealth of knowledge in public relations, marketing and branding. He moved from Malaysia to China in 2012 and is based in Beijing. Shawn was involved with the launch of Conde Nast Traveler China’s edition and is now responsible for the editorial team. In our conversation, I will speak to Shawn about his early days at Conde Nast Traveler China, challenges and opportunities during the pandemic, the interests of Conde Nast Traveler’s China travel club members’ and new future travel trends. About this episode:Company Name         Condé Nast Traveler ChinaCompany Website      www.cntraveler.com.cn About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes

Our LUXURY VOICE joining us today is Christian Malcher, Senior Vice President Commercial Operations, Design Hotels. Since 1993, Design Hotels have been crafting a portfolio which today includes 300+ privately owned and operated hotels that reflect the vision of independent hoteliers—or “Originals”—with a passion for culturally-rooted hospitality and cutting-edge design and architecture. From the pioneering boutique hotels of New York, Paris, and London, to the rising stars of Shanghai, Mexico City, and Nairobi, to remote mountaintops, hidden beaches, and off-the-beaten-path escapes. Christian Malcher has been with Design Hotels since 2007. As Senior Vice President Commercial Operations, he oversees Global Sales & Reservations, Business Development and Revenue & Distribution Technology. Prior to joining Design Hotels Christian worked in various sales & marketing positions for international hotel chains and individual luxury hotels. In this episode, Joanne and Christian talk about the meaning of design in hospitality and what a group like Design Hotels has been doing during this crisis and their interesting research on the future travellers. Company Name         Design HotelsCompany Website      https://www.designhotels.com/ About Infinite Luxury:LUXURY VOICES is a podcast curated by Infinite Luxury Group, a luxury Sales, Marketing, Communications specialist based in Asia. www.infiniteluxurygroup.com Follow us: LinkedIN      www.linkedin.com/in/infinite-luxury-a132271bInstagram    infiniteluxurymanifestoWeChat       InfiniteLuxury-jxm Contact us: WeChat       InfiniteLuxuryEmail           hongkong@infiniteluxurygroup.com Podcast available on iTunes, Spotify, online or wherever you listen to your episodes