In a world where content about almost anything you may need to learn is readily available online, what should be the role of organisational L&D? Probably not its present one, which is all too often almost exclusively concerned with the centralized provision and curation of content for the organisation's learners – says Serena Gonsalves Fersch FLPI.   Serena is Head of Talent for the SoftwareONE Academy, but also a doctoral candidate, researching the future of learning and the L&D function in technology accelerating organisations. In this final episode of the current season, she talks to John about some compelling insights her research is turning up about the future of the L&D function.   0:00 - Intro 3:09 - Software One 5:20 - Serena's Doctorate Thesis 8:36 - Mistakes made when selecting vendors 15:04 - Advice for Vendor Selection 20:42 - L&D in tech start-ups and hypergrowth 30:40 - Business Applicability 38:38 - Advice for fast growing companies Follow Serena: LinkedIn: https://www.linkedin.com/in/serena-gonsalves-fersch-flpi-a23589 Twitter: @SerenaGFersch SoftwareONE Academy website: https://www.softwareone.com/en/now/softwareone-academy Contact John Helmer: Email: john@learninghackpodcast.com Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

With job vacancies at record levels, wages on the rise after having been stalled for many years and the so-called great resignation underway, workers face a labour market changed beyond recognition by the pandemic and other forces. The workplace learning industry in particular is a volatile place, with digital learning having taken a big step forward during the pandemic.   John talks to Nick Jones, co-founder of Blue Eskimo, a specialist recruiter for the sector. The balance of power between employers and workers has definitely shifted with all these changes – but to what extent is this a temporary blip, or a more permanent transformation of the landscape?   2:50 - Blue Eskimo 4:12 - Hot Take on the 'Great Resignation' 9:50 - Current state of the Labour market 11:59 - Adjusting to 'Home-Based Jobs' 18:48 - Importance of digital skills in L&D 22:49 - Employer/Employee Power Balance 26:07 - Advice for developing a career in learning 34:19 - Advice for attracting the best staff Contact Nick: LinkedIn: https://www.linkedin.com/in/nickjonesblueeskimo Twitter: @BlueEskimoJobs Website: http://www.blueeskimo.com/ Contact John Helmer: Email: john@learninghackpodcast.com Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

In this episode, John talks to Tracy Capaldi Drewett, Executive Director at International Centre for Parliamentary Studies, about a programme ICPS launched in February 2022 to train Georgian diplomats. The programme launch co-incided with the outbreak of war in Ukraine, providing another complication compounding difficulties associated with Covid. Despite it all, the programme has been a success, and John also hears how ICPS, like many other organizations, has pivoted during the pandemic towards more digital delivery.   0:00 - Intro 3:20 -Tracy's role at his trading organisation 7:22 - The learning project in Georgia 11:53 - Who are the learners? 15:12 - What was the mix of the solution? 22:52 - What challenges did he overcome? 25:26 - Success of the project to be measured 28:04 - What does the programme say about leadership? 31:58 - The future of the programme 35:05 - Tracy's personal background About the programme: https://agenda.ge/en/news/2022/2105   Contact Tracy: LinkedIn: https://www.linkedin.com/in/tracy-capaldi-drewett-86533015 Twitter: @tracycapaldidre ICPS Website: https://parlicentre.org/ Contact John Helmer: Email: john@learninghackpodcast.com Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

The return of workers to offices in the UK had stalled for the first time since restrictions were lifted at the start of the year, and may well have plateaued. Hybrid working is with us, it seems, for the foreseeable future. Laura Lee-Gibbs, Founder of Learn Fox, returns to the podcast to discuss the challenges this is throwing up for learning professionals. Having got through the upheavals of the pandemic, they now have to adjust to a world where hybrid learning is business as usual. 03:17 Challenges of the Hybrid Workflow 11:11 Hybrid affecting the technology required for learning 19:47 How's the vendor market coped with the hybrid changes? 27:20 Changes in technology adaptability 33:28 Is hybrid a priority issue for L&D? 37:02 Top tips for hybrid tech systems 41:16 Where to find out more The Learn Fox Diagnostic tool: https://www.learnfox.co.uk/diagnostic-tool Contact Laura LinkedIn: linkedin.com/in/digitallearningconsultant Website: https://www.learnfox.co.uk/ Clinic: https://www.learnfox.co.uk/clinic Contact John Helmer Email: john@learninghackpodcast.com Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

With more than 9,000 attendees from 50 different countries, 200 seminars and 200 exhibitors, Learning Technologies is Europe's leading showcase of organisational learning and the technology used to support learning at work. A major conference runs alongside the exhibition, featuring talks from more than 90 of the learning industry's foremost speakers, thinkers, visionaries, and practitioners.   This special edition of the podcast was mostly recorded at the show, and features interviews with Paul Matthews of People Alchemy and Caroline Ford of Novartis, as well as 'Hot Takes' on the current state of the industry from Donald Taylor, Paul McElvaney, Mirjam Neelen, Laura Overton & Bob Mosher. 02:26 Hot Takes: Don Taylor, Laura Overton, Mirjam Neelen, Bob Mosher, Paul McElvaney 12:16 Event themes 13:20 Interview 1 Paul Matthews 27:36 Ads 29:14 Interview 2 Caroline Ford 44:40 Outro and tribute to John Harris Contact John Helmer Email: john@learninghackpodcast.com Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

This episode will be highly relatable to anyone who works in L&D within organizations, but is of more general interest too. Now semi-retired, Performance Analyst and Instructional Architect Guy W. Wallace proves more than happy to spill the beans about the wiliness that is often need to keep programmes on track amidst the sturm und drang of corporate politics and misapprehensions about learning in the C-suite.   Guy has been designing Enterprise Learning since 1979, has been a partner/owner at 3 consulting firms, and has served more than 80 consulting clients, primarily in the Fortune 500. In 2010 he received the Honorary Life Member Award from the International Society for Performance Improvement.   0:00 - Intro 2:41 - Guy's career/academic history 17:34 - First Exposure to Human Performance Technology (HPT) 27:06 - Influences in Evidence-Based Performance Improvement 34:56 - Current focuses for learning 38:00 - Is anything in progress? 39:56 - Misused Performance Improvement Terms 50:02 - Parting words of wisdom Follow Guy: LinkedIn: https://www.linkedin.com/in/guywwallace Twitter: @guywwallace Website: http://www.eppic.biz/ Contact John Helmer: Email: john@learninghackpodcast.com Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: https://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

Susi Miller is Founder and Director of eLaHub Ltd, the only provider of eLearning accessibility specialised services in the L&D industry. The company provides training, auditing services and consultancy on every aspect of eLearning accessibility for clients including Amazon, Thomson Reuters, London Stock Exchange Group, and Govt of Canada. In this episode, John talks to Susi about the prevalence of disabilities in working populations, and how to meet all access requirements in production of learning content. And will the metaverse be more or less accessible than what went before? Recent developments in online gaming may hold the answer.   0:00 - Intro 4:50 - Definition of Disability 12:25 - Access Needs 20:55 - Accessibility for E-learning 29:04 - Will the metaverse be accessible? 43:00 - Tips for successful digital learning A special discount offer on Susi's book, Designing Accessible Learning Content – 20% discount code AHR20 and free ebook if you order directly from the publisher’s site using this link: https://www.koganpage.com/product/designing-accessible-learning-content-9781789668056   Other useful links: Web Content Accessibility Guidelines Quick Reference: https://www.w3.org/WAI/WCAG21/quickref/ Last of Us Part II: Is this the most accessible game ever? https://www.bbc.co.uk/news/technology-53093613#:~:text=The%20game%20has%20already%20been,of%20customisation%20and%20fine%2Dtuning. Making the Metaverse Accessible Is Better for Everyone: https://www.lifewire.com/making-the-metaverse-accessible-is-better-for-everyone-5218160#:~:text=Key%20Takeaways,could%20help%20those%20with%20disabilities. Follow Susi: LinkedIn: linkedin.com/in/susimiller1 Twitter: @elahub1 Website: http://www.elahub.net/ Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

John talks to Julian Stodd, Captain of Sea Salt Learning, a strategic consultancy that partners on the design and delivery of global solutions around leadership, culture, learning transformation and change. Julian has an academic background in communication theory, psychology and neurophysiology, learning design, educational psychology and philosophy. He has written 14 books, including most recently, 'The Humble Leader', released in March 2022. 00.00 Intro 02:56 'The Humble Leader' 04:34 Definition of The Social Age 07:50 Relationships between workers and their organizations 16:34 Is he an idealist? 24:31 Important areas for learning professionals 31:13 Julian's origin story 34:29 His work with organizations 43:32 Myth & storytelling 47:29 Where to follow Julian's thought Follow Julian: LinkedIn: https://www.linkedin.com/in/julian-stodd-6774377 Twitter: @julianstodd Julian's websites: http://www.julianstodd.wordpress.com/ (Blog) http://www.seasaltlearning.co.uk/ (Company Website) https://dailyquestions.substack.com/welcome (Social Leadership Daily) Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

Federico Presicci is Head of Sales Training & Enablement at GDS group, an accredited personal coach (ACC) and a certified Meditation Teacher. He won the Gold Award in the Rising Stars category at the 2022 UK Learning Awards. Impressive achievements for any 27 year-old – but Federico came to the UK only five years ago. At the time he knew nobody here, and didn’t speak English.   John, who was one of the judges of the Rising Stars award that Federico won, listens to his story, and hears his aspirations for the future.   0:00 - Intro 2:27 - Learning Awards win 5:08 - Life when arriving in the U.K. 9:48 - How his career kickstarted in the U.K. 17:27 - Making the move from Sales to Learning 21:54 - Federico's work in Onboarding 32:00 - The submission's evaluation 41:42 - How Covid shaped his learning practice 49:16 - Hopes and Goals Follow Federico: LinkedIn: https://www.linkedin.com/in/federico-presicci/ Twitter: @FedPresicci Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

John's guest this time is Donald H. Taylor, Chair of the Learning Technologies Conference, of the Learning and Skills group, of the Learning and Performance Institute, Network Chair of Emerge Education, Editor of Inside Learning Technologies Magazine and a Non Executive Director of Filtered. He's also been called the James Bond of learning.   Each year since 2013, Donald has produced his L&D Global Sentiment Survey, which asks the question: ‘What will be hot in workplace L&D next year?’ John and Don discuss the results of the latest survey and what it shows about an industry transformed by the global pandemic.   0:00 - Intro 2:42 - The Global Sentiment Survey 4:29 - What's hot & what's not? 12:16 - Pandemic's effect on L&D 17:00 - What's going to be big in demand? 26:04 - Possible generalisations 34:19 - David's beginnings 39:27 - How people can access the report Follow Donald: LinkedIn: https://www.linkedin.com/in/donaldhtaylor/ Twitter: @DonaldHTaylor Website: https://donaldhtaylor.co.uk/ Contact John Helmer Twitter: @johnhelmer LinkedIn: https://www.linkedin.com/in/johnhelmer/ Website: http://johnhelmerconsulting.com/ Download the white paper from Learning Pool written by John Helmer & Ben Betts – Suite Dreams: The Past, Present and Future of Learning Systems https://learningpool.com/suite-dreams/