
Disruption Talks by Netguru
Disruption Talks. Get insights on digital acceleration, winning strategies, innovation and scaling products.Every week we discuss the hottest challenges in tech with top experts from world-class companies like Chanel, Bolt, Farfetch, Wise and many many more.Hosted by Netguru's experts from the industry - be it Fintech, Retail, UX, Product/Project Management and others. Head to https://netguru.com/disruption/talks for more info about the show.
Latest episodes

May 16, 2023 • 1h 5min
Ep. 98. Intercom's Way of Enhancing Customer Support Processes using AI
Join us for an enlightening episode as we welcome a special guest, a Machine Learning Director at Intercom, who shares valuable insights and challenges common misconceptions about Artificial Intelligence. Our guest unravels the art of scaling AI models for customer support, enabling them to proficiently handle a diverse range of questions. Discover the strategies employed to train AI systems for accurate and efficient responses.What's more, Intercom has just released their newest generative AI-based customer chatbot called Fin! Check it out here: https://www.intercom.com/finJoin us for this insightful conversation that demystifies AI, uncovers the potential of scaled models in customer support, and showcases the significance of data scientists in this ever-evolving field. Tune in and be inspired!

May 9, 2023 • 46min
Ep. 97. How Digital is Changing US Education - Disruption Talks with TransAct
Welcome to this new Disruption Talks, where we sit down with a very special guest, Todd Yates, the Chief Technology Officer of TransAct that is driving the change in the digitalization of the US educational system. Together with Radek Zaleski, Senior Partner at Netguru, they discuss the perspective on the importance of creating the right strategy to lead the technology of the company, such as, for example, choosing the right stack. They also touch on the topic of leveraging technology to empower those who may face challenges in accessing education, and how this can be achieved by making all utilities available to them. As Todd explains, "The best investment we can make is making all of the utilities that we have available to people that struggle with accessibility issues". Tune in to find out more!

Apr 25, 2023 • 57min
Ep. 96. Sustainabilty is Not A Matter Of Opinions, it's A Matter of Facts - Disruption Talks with Lubomila Jordanova
Welcome to the latest episode of Disruption Talks, where we interview the one and only Lubomila Jordanova, CEO & Co-Founder of a leading decarbonization company, Plan A.During this chat, we discuss the most pressing matter of our times, which is sustainability and how to implement sustainable solutions - including decarbonization and ESG - in the business culture. "I really do hope that the stakeholders feel the need to engage in the [sustainability] topic out of concern, and not trends" - says Lubomila to Mateusz Krawczyński, Netguru's Greentech Consulting Director. Make sure to tune in as we discuss a topic that should be the main focus for all businesses - sustainability and how to achieve it in such a fast-paced and constantly changing society.

Apr 20, 2023 • 56min
Ep. 95. How Digital Innovation is Transforming Waste Management - Disruption Talks with Metawaste
Join us on another Disruption Talks episode as we explore the intersection of technology and sustainability, with a focus on waste management.We'll be diving into the latest innovations in recycling, energy recovery, and waste reduction, and discussing how cutting-edge technologies can help us build a more sustainable future.In this episode, we chat with Bernard Moret, Head of Technology at Metawaste, a company that is leading the change when it comes to sustainability and waste management.Whether you're a sustainability enthusiast or simply curious about the latest tech trends, this podcast is for you.So buckle up and get ready to learn about the exciting ways technology is helping us tackle one of the world's most pressing challenges!

Apr 14, 2023 • 44min
Ep. 94. Tech in Corporate Real Estate
As technology continues to advance, real estate companies are encountering new challenges in their quest to stay ahead of the curve. From adapting to climate change to navigating global pandemics, the need for resilient portfolios has never been more important.ESG, or Environmental, Social, and Governance, has become a top priority for many organizations. How is it shaping the future of the real estate industry? Michael Ewert, Global Head of JLLT Advisory, together with Dani Alcalde Güelfo weigh in with their insights.But amidst these challenges, there are also opportunities for companies to future-proof themselves and become leaders in technology adoption within the industry. So, what's our bet for the one future-proof opportunity that companies should be taking advantage of? Tune in to find out.

Mar 9, 2023 • 58min
Ep. 93. How to successfully internationalise a (Fin)Tech Solution
Founding a fintech startup and then developing it through the scaleup and enterprise phases sounds cool. Is it as easy as it sounds when we hit the wall of regulatory challenges and expansion issues?Fortunately, our today's Disruption Talks guest has all the answers you need. Meet Şebnem Elif Kocaoğlu Ulbrich, Founder at Contextual Solutions, a Berlin based Consultancy, Coaching and Publication Agency specialised in FinTech and LegalTech. Contextual Solutions can really help to make your way though internationalisation of your fintech business smooth and easy. Found out how they do it by tuning in to this Disruption Talks episode.Enjoy!

Mar 1, 2023 • 58min
Ep. 92. Saas Takes Over the Hospitality Industry - the story of Mews
Can you get bullied for using PHP (Hypertext Preprocessor) in your web development work?Is it fair to still live this stereotype? How to make sure your frontend work aligns with the user interface and user experience?What's more, how to implement all of that to the hospitality industry?Well - Mews does it with flying colours. They have created an unique, innovative hospitality management cloud that helps the hoteliers accelerate their performance and revenue. Marcin Walas, Mews' Director of Engineering - Frontend is our today's guest and together with debuting Adam Nowak, Consuting Director - Engineering at Netguru, cover all things technical when it comes to the creation of such platform. Tech geeks - sit back, relax and enjoy this insight-packed episode.

Feb 23, 2023 • 1h 3min
Ep. 91. The Digital Genie is Never Going Back to the Bottle - Disruption Talks with Mastercard
"The faces might change but the problems stay the same" says Mastercards' Ventures Senior Vice President, James Carroll, the guest of this Disruption Talks episode. Mastercard is one of the biggest players in the field of digital payments. With 2.3 billion card holders they're definitely a pioneer when it comes to innovation. But it's no longer about innovation, it's about the speed of its implementation. And Mastercard is winning at this. Tune in and find out more about what James has to say regarding the current challenges in the digital payments world, all things metaverse, (in)famous CHAT GPT, and trends predictions. You cannot miss this one!

Feb 21, 2023 • 1h 5min
Ep. 90. Combining Technology with Wellness - the story of bioniq
bioniq - a company that created "personalized supplements product that relies on 3 million proprietary biochemical data points” and it's taking by storm the healthcare and wellness industry in Europe. Its highly innovative product is specifically tailored to meet the supplementary needs of individual. However - Is it even possible for supplements to be that individualized? Find out the answer to this and a lot more questions in the freshest Disruption Talks episode where Filip Sobiecki, Client Partner at Netguru is intreviewing bioniq's Co-Founder, Calin Popescu. Make sure to tune in a find out how can bioniq can help you improve your health!

Feb 14, 2023 • 51min
Ep. 89. What does the future look like for digital payments?
Even though the tech industry is going through difficult moments, fintechs are still thriving. New trends are emerging almost every day and the industry keeps witnessing how solutions that were trending just a while ago, now are being left far behind. On this Disruption Talks episode, we're focusing on digital payments. Together with Venkat Srinivasan, Product Lead & Digital Payments Specialist, we are discussing whether we will still need physical payment cards in the nearest future, consumer trends and behavior when it comes to online payments, and how to keep up with the fast-paced industry.Sit back, relax & enjoy!