The CVC Home Service Success Network

Jerry Isenhour
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Sep 8, 2023 • 37min

The SOP Rollout Process

One of the recognized ways to build a business that can operate without the manager being handcuffed is to develop the SOPs for the workforce to follow to perform their tasks every day. It is often an overwhelming task, as it involves a pile of work, but often a manager will do the work to assemble the library of knowledge and then the SOPs fail to produce results due to an improper rollout. Without a library of SOPs that is in use, the manager is handcuffed to the phone and to their desk as they are spending all their time working in the business and not on the business.   On this episode of the CVC Home Service Success Network our subject is How To Properly Roll Out SOPs. We will detail the process that can make these documents a process that works, lowering waste, decreasing chaos and increasing profits.   The CVC Home Service Success Network is a presentation by CVC Success Group. Our mission is to share ideas, concepts and processes that can assist managers in building a rock star team of players!
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Sep 1, 2023 • 26min

Matching Your Marketing To Your Capacity

It is a delicate balancing act for every business: how much marketing is required to remain stable with a work load? How much is needed if you are scaling? The wrong decision could result in disaster. The CVC Home Service Success Network is a production of CVC Success Group, our mission is to share ideas, concepts and practices to assist the owners and managers of home service providers in moving the business they manage to the one they dream of. After all is that your goal, to have the business that provides you the results and return you are looking for.
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Aug 26, 2023 • 34min

Is There An Answer To The Blue Collar Drought?

Everywhere you turn businesses are suffering from a major drought. The drought is the lack of workers, and lack of applicants, to staff their teams with the right people to handle the customers. It is even where business are holding to workers that have the wrong culture or simply are not producing effectively and profitable. We are also often simply hiring any available applicant that ends up not providing value to the customer or to the company. The result is waste and chaos. Join us on this episode of the CVC Home Service Success Network as the CVC team discusses this challenge and some of the process you may want to consider adding to your recruitment processes.
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Aug 18, 2023 • 36min

Desperation Hiring Is No Way to Build a Team Of A-Level Players

So often we are the victim of desperation hiring. You know the drill...work is piling up and you simply hire someone who can walk, talk and breathe. But they do not possess the right attitude or the right culture, and the problems they bring classify them as a liability not an asset. They are not productive, and the damage they cause far outweighs the benefits they bring. Then we are faced with the decision to terminate or maybe they even save us that pain and decide to move on to another company.   The answer is to up your game in your hiring processes, develop the skills of interviewing with the right questions and trusting your instincts. The goal is to hire the right people who become an asset, not a liability.   Tune into today's episode of The CVC Home Service Success Network as our team explores how to not fall victim to the dreaded desperation hiring process.
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Aug 11, 2023 • 32min

Is Change Required To Get To Your Dream Destination?

Often it takes the magic moment of realizing that to obtain the goals one has in life, change must occur. It is a part of the book What Got You Here Won't Get You There! It is often also said that in order to go up one has to decide what they will give up to go to their desired destination. But change can be painful, it is up to each of us to make a decision to undergo the pain of change or remain in the pain we are in.   Often it requires reinvention. So many success stories involve reinvention, and failures can often be traced to a failure to reinvent. Reinvention is an ongoing process, and without the required reinvention we see where failure occurs.   Join us on this episode of The CVC Home Service Success Network sponsored by CVC Success Group as our team delves into the change required to make it happen.
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Aug 4, 2023 • 54min

How Good Are Your Team Members At The Follow-Up?

One of the most successful processes of closing sales and retaining customers is the follow-up process that a company uses. Often it relies on human effort to do it, and for so many reasons it simply does not happen. The result is often a failure to close sales, retain customers, and even having them prepared for the arrival of the tech at their home when they do come.   On this episode of The CVC Home Service Success Network we will be talking with the guys from www.chiirp.com that many companies are finding works, is bringing in sales, and getting customers to book their services. Chiirp works with most CRMs and people are CHIIRPING their customers and getting results.   So tune us in for this episode where the CVC team introduces to you another new program that may just be the answer to your follow-up issues.
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Jul 28, 2023 • 41min

Are You Ready For the Season?

Every business has a slow season and a busy season. It is during the busy season that the demand for the service and products we offer exceed the capacity to deliver to the customer in a timely manner. The key is to be ready for the rush. It is the time out systems are put to the test and where chaos and stress are the order of each and every day. Our discussion on this episode is how to take advantage of the few remaining days to be ready for the rush.   Today we will discuss the processes to be prepared and how to make the next busy season even better and more profitable.   The CVC Home Service Network is a presentation of CVC Success Group, our mission is to share processes that will assist in turning business owners and managers dreams into their business realities.
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Jul 21, 2023 • 43min

How To Turn Waste Into Profit

Waste is like sand in the hourglass, where the waste dollars simply slide right through the business owner's fingers, and rob the business of profit. Often we key on the goal of more sales, but more sales often just add to the waste dollars being flushed down the drain. Join this episode of The CVC Home Service Success Network as we explain the process to get on top of the waste issue and start reducing the waste and adding profit dollars to the bottom line. Stop letting your profit slip through your fingers!   The CVC Home Service Network is a presentation of the CVC Success Group and our mission is to provide owners and managers the processes and systems to take their business from the dreams they hold to making these dreams their reality.
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Jul 14, 2023 • 25min

The State Of Recruiting In 2023

Join us for this episode of The CVC Home Service Success Network as we discuss the present recruiting challenge and what our data is showing that may help you to develop a process that produces for you. The challenge of recruiting & hiring remains a challenge for every manager of a business across the USA today. What can you do to win in the recruiting challenge?   The CVC Home Service Success Network is a presentation of CVC Success Group, our mission is to share processes and tactics that can assist managers and owners in moving to their business dreams.
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Jul 7, 2023 • 52min

High Octane Leadership Skills | Episode 232

Plan to join us on this episode of The CVC Home Service Success Network as we welcome Larry Broughton to the mic who will discuss how to add high octane leadership practices to your leadership style. Larry is a former Green Beret who is also an author, speaker and the CEO of Broughton Hotels. To learn more about Larry and his background go to https://larrybroughton.me/. Larry is the CEO of Broughton Hotels and is recognized as a leading keynote speaker who is in high demand across the USA by groups looking for a truly inspirational speaker across the USA.   The CVC Home Service Network is a presentation of CVC Success Group, join us for this powerful presentation by Larry Broughton at 12 noon Eastern Time.

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