

Business Leader
Business Leader
Richard Harpin grew his business HomeServe from a single idea to a £4.1bn sale. On the Business Leader Podcast, he speaks to entrepreneurs and business leaders about the moments that shaped their success and failure, unlocking original advice and practical insights for anyone building or leading a business. Hosted on Acast. See acast.com/privacy for more information.
Episodes
Mentioned books

Sep 30, 2025 • 45min
How Thierry Garnier turned around Kingfisher, owner of B&Q and Screwfix
B&Q and Screwfix are two of the biggest retail brands in the UK, but when Thierry Garnier arrived as chief executive of Kingfisher, the owner of the chains, it was a business under pressure. Thierry Garnier has got Kingfisher firing and is pioneering new ways to shop, including online deliveries within 30 minutes. Much of what he has learned about retail and leadership comes from China, where he spent eight years as the boss of Carrefour's business there. China may offer a glimpse of the future, and Thierry Garnier is keen to learn what that looks like... Hosted on Acast. See acast.com/privacy for more information.

Sep 25, 2025 • 30min
The 100-day blueprint for business turnarounds
What would you do if your company had just 90 days to survive? That’s the reality turnaround expert Bill Canady has faced more than once. In this episode of the Business Leader Podcast, we speak with him to unpack the three drivers of business transformation: growth, fear and exit. Canady shows how focusing on profitability first, leveraging the Pareto 80/20 principle and taking tough but necessary decisions can set a business back on course.From restructuring teams to repricing products, his insights cut through complexity with actionable advice. Whether you’re battling cash flow problems, stalled growth or preparing for a strategic exit, this conversation will help you reframe your challenges as opportunities. Hosted on Acast. See acast.com/privacy for more information.

Sep 23, 2025 • 29min
OakNorth and Rishi Khosla
Rishi Khosla, the co-founder and chief executive of OakNorth, joins Graham Ruddick to tell the story of how OakNorth was built. Founded in 2015, OakNorth was valued at $2.8bn (£2.1bn) in its last funding round and is generating annual profits of more than £200m. Khosla and co-founder Joel Perlman set-out to revolutionise banking for small and medium-sized businesses. Despite some ups and downs, they are doing just that... Hosted on Acast. See acast.com/privacy for more information.

Sep 18, 2025 • 27min
The secret to building a truly innovative culture
Innovation isn’t reserved for tech giants. It’s the beating heart of any business that wants to grow and stay relevant. In this episode, we dive into what it takes to build a culture where innovation thrives. From uncovering hidden skills in your workforce to reshaping how teams collaborate, you’ll discover practical steps to spark new thinking.We speak with David Keene, the co-founder and CEO of tech firm Aurrigo, Nathan Thomas, Ricoh Europe’s director of innovation, Richard North, president at innovative toy manufacturer Wow! Stuff, Zoe Harris, travel company On The Beach’s chief marketing officer and Andrea Morgan-Vandome, the chief innovation officer at supply chain software provider Blue Yonder. They share hard-won lessons on fostering curiosity, reducing fear and creating environments where bold ideas can take root. Hosted on Acast. See acast.com/privacy for more information.

Sep 16, 2025 • 34min
Coffee Nation, Costa Express and the UK's coffee revolution
It was not until 1998 that Starbucks opened its first UK coffee shop. Around the same time, Martyn Dawes, who suspected that people wanted easier access to quality coffee, started putting Coffee Nation coffee machines into shops.Today, coffee shops are everywhere and Coffee Nation has become Costa Express, which is owned by Coca-Cola after a blockbuster £3.9bn takeover. In this episode of the Business Leader Podcast, Martyn Dawes, the founder of Coffee Nation, explains how a trip to the US inspired the business, why his initial idea was wrong and whether he regrets selling too early.Martyn Dawes is now a Business Leader facilitator, overseeing peer-to-peer forums between CEOs and founders. To find out more about Business Leader membership, visit: https://businessleader.co.uk/membership Hosted on Acast. See acast.com/privacy for more information.

Sep 11, 2025 • 21min
What AI can really do for your business today
AI has been called the biggest business shift since the internet but what does that actually mean for your business? In this episode, Matt Weaver of OpenAI explains how businesses can move beyond experiments and embed AI into daily operations. He reveals why literacy, executive sponsorship and experimentation are the three critical levers leaders must pull.You’ll also hear how Virgin Atlantic is using AI to extend its trademark personal service and why the real win isn’t about replacing jobs but removing repetitive tasks so people can focus on higher-value work. Hosted on Acast. See acast.com/privacy for more information.

Sep 9, 2025 • 30min
The British CEO behind WD-40
WD-40 is one of the world's best-known brands. You probably keep a can somewhere in your house for unjamming locks and stopping squeaks. The company was founded in San Diego, California in the 1950s and the secret formula used in WD-40 was devised by a team working on missile maintenance in the aerospace industry. Today the company is worth around $3 billion and listed on the stock market in the US. But it is run by a Brit, Steve Brass, who speaks to Dougal Shaw about the story behind the company, why it is important not to get distracted from your core product and why Sir Alex Ferguson is his ultimate role model... Hosted on Acast. See acast.com/privacy for more information.

Sep 4, 2025 • 26min
The real power of emotional intelligence in business
In today’s competitive business landscape, technical skills and strategy are no longer enough to lead effectively. Emotional intelligence, the ability to understand yourself, manage your emotions, and connect with others, is increasingly becoming the defining trait of successful leaders. In this episode, we speak to Amy Jacobson, who has written a book titled The Emotional Intelligence Advantage: Mastering Change and Difficult Conversations. We explore her five-pillar framework for building emotional intelligence. From owning your wiring to handling difficult conversations with empathy, she explains how leaders can turn emotional intelligence into a practical, measurable business advantage. Hosted on Acast. See acast.com/privacy for more information.

Sep 2, 2025 • 29min
Vue cinemas and Tim Richards
Tim Richards tells the story of how he founded Vue International and built it into one of the biggest cinema chains in the world...Hosted by Graham RuddickProduced by Anouszka Tate Hosted on Acast. See acast.com/privacy for more information.

Aug 26, 2025 • 39min
CLASSIC EPISODE: Wizz Air
This is one of the busiest weeks of the year for travelling as people enjoy their summer holidays. Many of you will have travelled on Wizz Air, one of the biggest airlines in Europe and a business that has emerged as a new low-cost rival to Ryanair and EasyJet in recent years. In this classic episode of the Business Leader Podcast, Graham Ruddick speaks to Jozsef Varadi, the founder and chief executive of Wizz Air, about what it takes to build an airline. This episode was originally released in April 2024. Business Leader is sharing classic episodes throughout August in response to demand from our fantastic audience. We will be sharing the best founder and scale-up stories from our archive... Hosted on Acast. See acast.com/privacy for more information.


