The Jess Larsen Show on Innovation & Leadership

Join Liz Centoni, Chief Customer Experience Officer at Cisco, as she shares her insights on leveraging AI to revolutionize customer experience. Discover how Cisco is utilizing generative AI, machine learning, and co-creation to automate tasks, provide self-service options, and deliver predictive customer support. Learn about the challenges and opportunities in implementing AI at scale in a large enterprise. Learn more about your ad choices. Visit megaphone.fm/adchoices

Join us as Matt McCall, a seasoned venture capitalist, reveals the stories behind his most successful investments, including Coinbase, Facebook, and DollarShaveClub. Discover the key factors that led to these billion-dollar exits and learn how you can apply these insights to your own entrepreneurial journey. Learn more about your ad choices. Visit megaphone.fm/adchoices

From billion-dollar tech deals to Tony-winning musicals, Phil Kenny shares his unique journey from lawyer to Broadway producer. Hear how he applies his business acumen to the world of theater and what it takes to bring a hit show to life. Learn more about your ad choices. Visit megaphone.fm/adchoices

Leading a 10,000-strong workforce is no easy feat. In this episode, Graig Paglieri shares his experience as CEO of Randstad Technologies Group U.S. and provides valuable strategies for driving growth and transformation within a large organization. Learn how to maintain focus, adapt to market dynamics, and lead through change. Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Paul Epstein, a 15-year NFL and NBA executive, as he shares the counterintuitive approach of prioritizing standards over goals. Discover the three non-negotiable standards that powered his teams to outperform expectations, and learn how to instill a culture of work ethic, positivity, and coachability in your organization. Learn more about your ad choices. Visit megaphone.fm/adchoices

Winter Mead, Founder of Coolwater Capital, discusses launching a successful VC fund, emphasizing the Fund Launch Program's core components. Topics include fundraising strategies, long-term management, entering biotech financing, creating a strong institutional VC firm, strategic fund management, and the importance of a mission-driven approach to success in venture capital.

Ziprent & Zip Stay CEO Arvand Sabetian is on a mission to transform the property management industry through a tech-enabled, service-first approach. Learn how his companies are leveraging technology to deliver a better experience for owners and tenants while still prioritizing the human touch in customer service. Learn more about your ad choices. Visit megaphone.fm/adchoices

What does it take to be an effective leader in a rapidly growing company? Mark McClain, CEO of SailPoint Technologies, reveals the core leadership principles that have helped him steer his company to over $600 million in revenue. Gain valuable insights on building a strong team, maintaining a healthy culture, and continuously improving as a leader. Learn more about your ad choices. Visit megaphone.fm/adchoices

Explore the potential of AI in enterprise software with Duncan Angove, CEO of Blue Yonder. Understand how an AI-first mindset, combined with machine learning and robotics, is transforming supply chain operations. Discover real-world examples of how Blue Yonder's software breaks down products into their constituent parts, forecasting demand with unparalleled precision. Learn more about your ad choices. Visit megaphone.fm/adchoices

Discover how Ryan Garland, CEO of Paradyme Companies, has built a successful private equity real estate firm by prioritizing long-lasting relationships and a service-based mindset. Learn the key strategies he employs to navigate the industry and create value for investors. Learn more about your ad choices. Visit megaphone.fm/adchoices