The HR Hub

In HR we deal with many upset people. Perhaps it's not daily but it's  pretty frequent.  This video will give you some tips on how to deal with  situations like:   "My leader is an a**hole... RIGHT?"   You: "Look at my nice presentation about [policy]."    Employee: "We don't want to talk about that, let me tell you about  🧨!"  "My compensation is so unfair compared to..."    As HR we need to deal with the issue, but we also need to arm ourselves  to deal with the situation professionally and bring back some calm.  As  Roxanne Derhodge points out when people are emotionally worked up, they  stop using the reasoning brain.  EVERYONE knows what I'm talking about  because it happens to all of us.     Roxanne is registered psychotherapist, corporate consultant, keynote  speaker, trainer and author.  She has her own podcast called Authentic  Living with Roxanne. https://roxannederhodge.com https://roxannederhodge.com/quiz/ https://roxannederhodge.com/chat/

Relationships can make or break your success in most jobs  Arguably,  they may be even more important in HR because our focus IS people and we  often have little positional power.    So how do you go about building relationships and a rapport with your  clients?  And what may be required at different phases of your career?  Well it may be a relief to know that you don't have to know it all.  But you do need to curious (not judgmental) about your clients'  perspectives and have their back. Even when someone messes up - save the learning opportunities for the debrief!    Vered Levant VIMY HR: https://www.vimyhr.com

Do you know how to spot burnout at work?  YOU might be burning out and  it's harder to see than you might think. Or maybe it is someone you  know.  Or, worse, it's a workforce trend. Some of the symptoms are less  engagement, fatigue, anger, and not doing the things you typically  would.    There have been some alarming stats coming out about the prevalence of  burnout and the contribution of COVID and work-from-home to this.  HR  has been doing a lot during the pandemic and we need to take care of  ourselves too.   I spoke with Michael Levitt who speaks about burnout and wrote a book  about it.  He has been through it himself and shares the things he  knows. https://www.breakfastleadership.com/

You need to survey your employees through an employee engagement survey.  They have things to tell you and you should know what they are.  However, it has never been easier to run a bad survey so watch this and  learn a thing or two!    Adam Zuckerman is an expert in employee surveys.  He speaks plainly  about their value in this video with loads of tips on running employee  surveys.     Follow Adam on LinkedIn at https://www.linkedin.com/in/adamzuckermanphd/

You'd think that HR is the group with change management oversight.  That's actually not the case.  More often we are in influencing roles - no authority but lots of responsibility.  So if we are expected to assist in many ways, how do we make the most of it?  Well, the first step is understanding change management. I spoke with Dr. Melanie Peacock - HR professor, keynote speaker, and consultant.  She was also recently made an HR fellow and, after this interview, I clearly appreciate why.   Find Melanie at http://www.doublemconsulting.net/ The HR Professional's Guide to Change Management: https://www.businessexpertpress.com/books/booksthe-human-resource-professionals-guide-to-change-management-practical-tools-and-techniques-to-enact-meaningful-and-lasting-organizational-change/

Are you considering doing (or hiring) outsourced HR?  How do you make  this a great experience for the client AND you?  Some of it is how you  engage the client initially, but then you need to be come a partner.    Outsourced HR (or fractional HR) provides HR support in small  organizations who don't have enough HR work to warrant someone  full-time.  Or their HR people are so busy that they need some help.   The outsourced HR can fill many HR gaps - because, often, the resource  is pretty experienced across a variety of HR areas.  The relationship  will start with a needs assessment (or discovery) and go from there.    Vered Levant is an HR consultant and Lead Executive Officer for VIMY HR who does outsourced HR and she provides some of her insight in this  episode.

Authenticity (and integrity) are hot topics.  Integrity is a key value  for at least half of the Fortune 500 companies.  So how do you define  each AND how can you create organizations where authenticity and  integrity can flourish?    Mike Horne has written a book on the topic. He shares his understanding  of these topics, how they are related and other insights for HR.   These  include how to work towards organizations that support both  authenticity and integrity and how HR will be different if WE practice  it! Mike Horne www.mike-horne.com

In this video we talk about HR trends for 2022 and beyond. You are likely going to be surprised (and not surprised) by what you hear. That is because the trends are not 'new' but they are trending in ways you might not expect.   Melanie Peacock is an HR Consultant, Professor, Fellow and keynote speaker.   Find Melanie on LinkedIn or at http://www.doublemconsulting.net/

What is trending in employee benefits that HR folks need to be watching?  A few things and the fact that there are trends is a change from ten years ago!  This whole episode was really interesting because,  even if you are not in benefits, it gives you insight into changing  employee expectations. I spoke with Meghan Vallis, the author of the GAB (the Group Advisor  Blog).  She's also a VP, Group Sales, Western Canada for Equitable Life.   So she knows a thing or two about benefits. The G.A.B. https://www.thegroupadvisorblog.com/

What can HR do to support Indigenous inclusion? Well... many things.     I spoke with Gillian Hynes of Rise Consulting which is an  Indigenous-owned management consulting company.  She has a strong HR  background and knows about many of the points in the workforce lifecycle  where we might step in to positively affect the inclusion of Indigenous  Peoples in our workplaces.  But she doesn't recommend we start with  hiring.  Instead, start with leaders.   By creating more DEI practices in an organization to support Indigenous  employees, we are creating a more inclusive work environment for all.   Check it out. Building Inclusion for Indigenous Peoples in Canadian Workplaces  www.catalyst.org/   Rise Consulting: http://www.riseconsultingltd.ca/