Money Box

When banks stop you spending your own money. Barclays and Santander have banned payments to one of the largest cryptocurrency exchanges while TSB may soon stop payments to all exchanges.Why tens of thousands of people could be eligible for significant refunds after the HMRC lost what could prove to be a landmark case concerning the way it deals with child benefit paid to high earners. What will change when the Financial Conduct Authority takes over regulation of pre-paid funeral plans?Using your money to make a difference – the impact that green or eco-friendly pensions can have on combating climate change.And financial lessons for cub scouts, following the launch of their Money Skills Activity Badge. GUESTS: Philippa Hann - specialist financial services litigator at Clarke Willmott solicitors Stefanie Tremain- Director at Blick Rothenburg Sheldon Mills - Executive Director for Consumers, FCA Tony Burdon – CEO Make My Money Matter Jeannie Boyle - Chartered Financial Planner and executive director of EQ InvestorsPresenter: Paul Lewis Reporter: Dan Whitworth Production Co-ordinator: Janet Staples Researcher: Stefania Okereke Producer: Joe Kent Editor: Alex Lewis

What help and support is available to people with a business dream? How do you develop the skills you need to run your own business? We hear from some entrepreneurs about the experience of turning their ideas into reality.To share your experiences and any questions e-mail: moneybox@bbc.co.ukPresenter Louise Cooper is joined by an expert panel:• Lisa Wardlaw, College Delivery Manager, Young Enterprise Scotland • Julian Hall, founder, Ultra Education • Alison Edgar, The Entrepreneur's GodmotherPresenter: Louise Cooper Producer: Diane Richardson Production Co-ordinator: Janet Staples Editor: Alex Lewis

Google is cracking down on financial-scam adverts in the UK, but will it work? Campaigner Mark Taber tells us what needs to be done to stem the millions of pounds lost to bogus investment schemes each year. It was reported this week that the financial regulator has banned one of the biggest crypto currency exchanges from operating in the UK. Jannah Patchay, founder of Markets Evolution, and Jason Deane – a consultant for Luno, explain why those reports were wrong. Park Christmas Savings, one of the UK’s most popular savings clubs says it will review its refund policy following a Money Box investigation. And the push for Plain Numbers – why just a few small changes to the way financial information is displayed can dramatically increase customers’ understanding. Mike Ellicock explains the thinking behind his campaign. Presenter: Paul Lewis Reporter: Dan Whitworth Production Co-ordinator: Janet Staples Researchers: Stefania Okereke and Anita Langary Producer: Joe Kent Editor: Alex Lewis

Would you like to generate your electricity through a local, renewable energy project rather than buying it from a big supplier?In this episode, Adam Shaw and guests consider the costs and practicalities of setting up and running community-led energy projects, do such initiatives make financial and environmental sense? Joining Adam are:Jodie Giles, head of community and local energy at Regen Tanuja Pandit, director of Power Up North London Steve Shaw, the director of Power for PeopleIf you've a story or view to share we’d love to hear from you, e-mail moneybox@bbc.co.ukPresenter: Adam Shaw Producers: Diane Richardson and Paul Waters Editor: Alex Lewis

Should the government force banks to guarantee everyone access to cash? Age UK warns that despite the rise of digital payments, millions of people still rely on cash and the charity says it should be seen as an essential service - like electricity, water, or the post. Barclays bank is to repay millions of pounds to customers miss-sold loans to pay for a timeshare scheme in Malta, but hundreds of others say they should be getting their money back too.The UK’s biggest insurance firm and a major housebuilder have agreed to refund customers who have overpaid for freeholds and ground rents. It’s a major breakthrough for some leaseholders but will the industry follow suit. And one listener tells us his story of emerging from the black hole of debt. If you've been affected by any of the issues in this programme, you can find a list of support organisations at bbc.co.uk/actionlineGUESTS: Joel Lewis - Policy Manager Age UK Sian Williams - Director of Policy at the anti-poverty charity Toynbee Hall, Sebastian O’Kelly - Leasehold Knowledge Partnership Presenter: Paul Lewis Reporter: Dan Whitworth Production Co-ordinator: Janet Staples Researcher: Stefania Okereke Producer: Joe Kent Editor: Alex Lewis

Arranging your wedding or civil partnership during Covid can be very tricky, especially as rules and restrictions change. But what are your rights if your plans are disrupted? Can you cancel and get a refund if your guest numbers are cut, you're told not to dance, or people - perhaps close family - are not able to attend because of changes to rules? Should you expect to be able to postpone without penalty? Can venues hang on to part of what you've paid up front? Is there any point in getting wedding insurance? Our panel of experts can advise: Pran Bhanot, litigation solicitor and wedding specialist at Meaby & Co. Jemma Cox, Lead Officer for Civil Law at the Chartered Trading Standards Institute. Wedding planner Jessie Westwood of Studio Sorores, who is also part of the #WhatAboutWeddings campaign.We also hear from Hamish Shephard of the BrideBook app and our listeners' experiences.Presenter: Felicity Hannah Producer: Paul Waters Production co-ordinator: Janet Staples Editor: Alex Lewis

Thousands of people are struggling to complete the purchase of their new home before a big rise in Stamp Duty begins on the first of July in most of the UK.High street banks are told they are wrongly denying compensation to victims of fraud and they’ve been given a timetable to change their procedures. And grieving families could be paying hundreds of pounds too much for a funeral because firms do not display their prices clearly.Presenter: Paul Lewis Reporter: Dan Whitworth Production Co-ordinator: Janet Staples Researcher: Stefania Okereke Producer: Helen Grady Editor: Alex Lewis

Low interest rates on savings has made many people consider putting money built up during the pandemic into stocks and shares in the hope of higher returns. But what do you need to know BEFORE you make that first trade? We explore the risks, how to navigate the jargon and - most importantly - whether this type of investment is really for you.Do you have an experience you'd like to share? Email us: moneybox@bbc.co.uk.Expert panel: - Susannah Streeter, Senior investment and markets analyst, Hargreaves Lansdown - David Stevenson author of “Investing in shares for dummies” and Adventurous Investor column, Financial Times Presenter: Charmaine Cozier Producer: Rumella Dasgupta Production co-ordinator: Janet Staples Editor: Alex Lewis

Bitcoin or Britcoin? The Bank of England has published the results of its consultation on creating a new central bank digital currency – and also the prospect of regulating other commercial digital currencies – so-called “safecoin”. We hear from the Bank’s deputy governor, Sir Jon Cunliffe and from cryptocurrency expert Kate Baucherel.Four years after the Grenfell Tower fire in which 72 people died, leaseholders living in tower blocks affected by the cladding crisis have started receiving and paying bills, sometimes for tens of thousands of pounds. The money is to pay for work to make the buildings safe. For homes in buildings under 18 metres high, which don’t qualify for a share of a £5 billion government fund, the bills can be huge. In February, Communities Secretary Robert Jenrick said there would be a loan scheme to help those people pay, and that it would be capped at £50 a month. But so far there’s no sign of the loans, nor much indication of when they might appear. We hear from a leaseholder facing payment demands now. And solicitor Liam Spender, of the Leasehold Knowledge Partnership, tells us what the options are for those affected.It’s about to get easier for people with problem debt to freeze their repayments and even write off what they owe. The rules on Debt Relief Orders are changing in England and Wales at the end of this month, and will increase the number of people eligible to apply. Sam Nurse, director of the Money Advice Hub, explains the details.Presenter: Felicity Hannah Producer: Paul Waters Reporter: Dan Whitworth Researcher: Stefania Okereke

Pubs, bars, cafes and restaurants in England Wales, Northern Ireland and parts of Scotland are now open for indoor business. But there’s growing concern about the numbers of vacancies across the hospitality sector. According to trade body UK Hospitality there is a shortfall of almost 200,000 workers.If you run a hospitality business, how difficult are you finding it to get staff? Are you a worker who’s left the sector to look for employment elsewhere? Let us know your experience: moneybox@bbc.co.ukIn recent years the hospitality industry has seen a massive growth as more and more of our disposable income has been spent eating out. Could these staffing problems bring this trend to an abrupt end? With many hospitality businesses struggling during the pandemic - despite government support -staff have had to be laid off. Continuing lockdown uncertainty also hasn’t helped.Expert panel: Kate Nicholls - CEO at trade body UK Hospitality Gerwyn Davies - Senior Labour Market adviser at Chartered Institute of Personnel and DevelopmentPresenter: Louise Cooper Researcher: Anita Langary Producer: Rumella Dasgupta Production Co-ordinator: Janet Staples Editor: Alex Lewis