Humanize IT

In this conversation, Coach Hess shares his journey from a successful basketball coach to a business coach, emphasizing the importance of understanding one's 'why' in both personal and professional contexts. He discusses how adversity, such as his battle with pancreatic cancer, led him to discover deeper meanings in life and coaching. The dialogue explores leadership dynamics, the significance of teamwork, and the necessity of having a clear purpose to drive success. Coach Hess encourages listeners to reflect on their motivations and the impact of their actions on others, ultimately leading to a more fulfilling life and career.

SummaryIn this conversation, Adam Walter and Skip Ziegler discuss the integration of AI into business practices, emphasizing the importance of security and the lessons learned from the dot-com era. They explore the potential risks associated with AI, particularly regarding data security and the need for proper safeguards. The discussion highlights the necessity for IT professionals to educate clients about AI's implications and to approach AI integration with caution and informed strategies.

In this conversation, Adam Walter and Skip Ziegler discuss the critical role of customer feedback in software development, particularly for Managed Service Providers (MSPs). They explore how to effectively gather and implement feedback, the importance of user experience, and the challenges of adapting to user needs. The discussion emphasizes the need for continuous improvement and collaboration with customers to create intuitive and effective software solutions.

In this conversation, Adam Walter and Skip Ziegler discuss the profound impact of travel on personal and professional growth. They explore how stepping out of routines and experiencing new cultures can enhance creativity, challenge assumptions, and lead to innovative thinking. The discussion emphasizes the importance of seeking new experiences to stimulate the mind and foster a fresh perspective in both life and business.

Join Adam Walter and Skip Ziegler as they dive into the perplexing question of why Managed Service Providers (MSPs) aren't recognized as a distinct industry. They explore the challenges MSPs face, from lack of national standards to identity crises, and discuss the future of IT consulting.

In this conversation, Adam Walter and Skip Ziegler discuss the importance of continuous improvement in business, particularly in the MSP industry. They emphasize the need for iterative development, understanding customer feedback, and adapting products to meet evolving market demands. The discussion highlights the journey of product evolution, the challenges faced, and the strategies employed to ensure ongoing growth and relevance in a competitive landscape.

In this episode, Adam Walter and Skip Ziegler discuss the evolution of IT services, emphasizing the need for IT professionals to embrace change and innovation. They explore the importance of being involved in various technology solutions, the shift to cloud computing, and the integration of AI into business practices. The conversation highlights the necessity of identifying opportunities in technology and encourages listeners to innovate beyond traditional boundaries.

In this conversation, Adam Walter and Loren Williams discuss the operations of PCs for People, a nonprofit organization focused on refurbishing and distributing computers to low-income households. They delve into the processes of data destruction, security protocols, and the importance of providing updated technology to those in need. The discussion also covers the organization's approach to recycling, surplus equipment sales, and the impact of technology access on community members.

In this conversation, Adam Walter interviews Lauren Williams from PCs for People, a nonprofit organization dedicated to refurbishing and distributing computers to low-income households. The discussion covers the origins of the organization, its growth, the refurbishment process, the types of equipment needed, software licensing, community initiatives, and the importance of partnerships in achieving their mission. Lauren shares insights into the impact of their work on bridging the digital divide and providing access to technology for those in need.

In this conversation, Adam Walter and Skip Ziegler explore the theme of hypocrisy in business, particularly in the context of client relationships and communication. They discuss the challenges of maintaining human connections while leveraging automation, the importance of flexibility in adapting to new ideas, and the necessity of evaluating past decisions in light of current circumstances. The dialogue emphasizes the need for continuous growth and the acceptance of change as a sign of maturity.