Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. My guest in this episode is Marzia Aricò, an independent consultant for organisations seeking to integrate design strategically, and works as a design leadership coach for individuals aiming to advance in their design careers. We talked about her journey to where she is now, service design and organisational change, the importance of diversity within organisations and how her guests on Design Voices Elevated have navigated their own journeys. And we talk about her new book, The Design Leadership Chronicles. == Show Links == == Marzia == Marzia’s personal site: https://marzia.studio Marzia on LinkedIn: https://www.linkedin.com/in/marziaarico/ Design Mavericks: https://designmavericks.substack.com Design Voices Elevated podcast: https://designmavericks.substack.com/podcast Design Voices Elevated on YouTube: https://www.youtube.com/@marziastudio The Design Leadership Chronicles book: https://www.bispublishers.com/design-leadership-chronicles.html == Andy ==  Website: https://www.polaine.com Newsletter: https://pln.me/nws Podcast: https://pln.me/p10 Design Leadership Coaching: https://polaine.com/coaching Courses: https://courses.polaine.com LinkedIn: https://www.linkedin.com/in/apolaine/ Mastodon: https://pkm.social/@apolaine YouTube: https://www.youtube.com/@apolaine

Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. Andy's guest in this episode is Julian Simpson, a London-based writer and director who has worked in film, TV and audio for the past 25 years. He made his directorial debut annoyingly young in his mid-20s with The Criminal and more recently worked on Spooks, New Tricks, Doctor Who and more. He created the Lovecraft Investigations, the Aldrich Kemp audio series and the Pleasant Green Universe. He runs a writer-led company called Storypunk and writes an excellent newsletter about the screenwriting life called, Development Hell.  == SHOW LINKS == == JULIAN ==  - Development Hell: https://developmenthell.substack.com - Julian on IMDB: https://www.imdb.com/name/nm0801065/ - Pleasant Green: https://www.pleasantgreen.co.uk - The Lovecraft Investigations: https://www.bbc.co.uk/programmes/p06spb8w - Cartoon Gravity https://www.cartoongravity.com - The Virtual Production of The Mandalorian Season One: https://www.youtube.com/watch?v=gUnxzVOs3rk == ANDY == * Website: https://www.polaine.com  * Newsletter: https://pln.me/nws  * Podcast: https://pln.me/p10  * Design Leadership Coaching: https://polaine.com/coaching * Courses: https://courses.polaine.com  * LinkedIn: https://www.linkedin.com/in/apolaine/  * Mastodon: https://pkm.social/@apolaine  * YouTube: https://www.youtube.com/@apolaine

Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine.  My guest in this episode comes from a very different field to design. Dr Hansi Singh is a former Professor of physical climate science, University of Victoria.  A US Department of Energy Office of Science fellow and awardee. Specialist in Earth system modeling and high performance computing. Working group co-chair of the Community Earth System Model, funded by NSF.  And she uses all those amazing skills as CEO of Planette, a company specialising in AI-accelerated environmental forecasts to help inform decision making. == LINKS== == HANSI == - Planette: https://www.planette.ai/forecasts  - Hansi on LinkedIn: https://www.linkedin.com/in/hansi-singh-phd/ == ANDY == Website: https://www.polaine.com  Newsletter: https://pln.me/nws  Podcast: https://pln.me/p10  Design Leadership Coaching: https://polaine.com/coaching Courses: https://courses.polaine.com  LinkedIn: https://www.linkedin.com/in/apolaine/  Mastodon: https://pkm.social/@apolaine  YouTube: https://www.youtube.com/@apolaine

Indi Young, a solution strategist, talks about the importance of understanding mental models and thinking styles that are not fixed personas. She discusses the challenges organizations face in adapting to different ways of thinking and addressing user needs. Indi shares insights on bias, cognitive understanding, decision-making post-pandemic, and working with AI models.

Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. While every app rushes to add an AI assistant, iA Writer's Oliver Reichenstein asks, "Why should I bother reading what you haven't written?"  Here he talks tells about the deep thinking behind the latest version 7 of IA Writer and the new feature that dims the text you paste from AI tools, keeping track of what is yours and what isn’t. SHOW LINKS OLIVER iA - https://ia.net iA Writer - https://ia.net/writer iA Presenter - https://ia.net/presenter Writing with AI - https://ia.net/topics/writing-with-ai Oliver on Mastodon - @reichenstein@mastodon.net iA on Mastodon - @ia@mastodon.net ANDY Website: https://www.polaine.com Newsletter: https://pln.me/nws Podcast: https://pln.me/p10 Courses: https://courses.polaine.com LinkedIn: https://www.linkedin.com/in/apolaine/ Mastodon: https://pkm.social/@apolaine YouTube: https://www.youtube.com/@apolaine

Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. Has the product and design obsession with frameworks and process led to everyone working on autopilot, churning out a bland monoculture of design? When are they useful and when do they simply become a crutch? Have we hit "peak framework"? My guest is Jaimes Nel, founder of Path, a consultancy that helps organisations play the long game through design-led strategy. Jaimes was Head of Insight for pioneering service design agency Livework in the early years of service design practice. He’s worked on service transformation for brands such as the NHS, BBC, Aviva, Johnson&Johnson, Ebay, GOV.UK / HMRC and led a transformation design team at Westpac in Australia, delivering their digital mortgage service. SHOW LINKS JAIMES • Path Ventures - https://pathventures.io • Jaimes on LinkedIn: https://www.linkedin.com/in/jaimesnel/ ANDY • Andy's website - https://www.polaine.com • Andy's coaching practice: https://www.polaine.com/coaching • Subscribe to Power of Ten - https://pln.me/p10 • Subscribe to Andy’s newsletter Doctor’s Note - https://pln.me/nws • Andy's YouTube channel -   https://www.youtube.com/@apolaine • Andy's online courses - https://courses.polaine.com • Andy on Mastodon - https://pkm.social/@apolaine • Andy on LinkedIn -  https://www.linkedin.com/in/apolaine/ • Suggestions? Feedback? Get in touch! - https://www.polaine.com/contact

Peter Merholz and Andy Polaine discuss the burst bubble of design, the state of the design nation, mediocrity in design industries, the evolution of in-house design teams, and the impact of corporate cultural shifts on craftsmanship and apprenticeship in design.

Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine.  My guest in this episode is Linn Vizard, one of Canada’s leading advocates of service design who co-founded Service Design Toronto in 2013. She’s the founder of, Made Manifest, a service design consultancy on a mission to make services better for Canadians, whether that’s getting a blood test done, visiting City Hall to pay your property tax bill or buying the perfect luxury jewellery gift. Linn and Andy discussed the state of Service Design in a Product world. She argues the case that service design needs to focus on services for real world outcomes — services that actually get made and out there for people to use. Show Links Linn Linn Vizard on LinkedIn: https://www.linkedin.com/in/linnvizard/ Made Manifest: https://www.made-manifest.com Andy Website: https://www.polaine.com Newsletter: https://pln.me/nws Podcast: https://pln.me/p10 Courses: https://courses.polaine.com LinkedIn: https://www.linkedin.com/in/apolaine/ Mastodon: https://pkm.social/@apolaine YouTube: https://www.youtube.com/@apolaine

Diversity, Equity & Inclusion in the workplace should be driven by data and transparency. But, says Aparna Rae, it is not enough. The real work is deep structural change to the organisation if we are to make our systems more equitable, more fair, more just, and not take dignity and humanity away from people. Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine.  My guest in this episode is Aparna Rae, an educator by training, innovator by chance and disrupter by choice who loves to solve problems, connect people and build power.  She is an award-winning multi-startup founder and founder of Moving Beyond, leveraging data to create workplaces that work for everyone, building products that solve complex DEI and people challenges using real-time Employee Voice & Impact data, grounded in human-centered design. In 2021, she joined a cadre of female founders - just 2% of all women-owned businesses whose companies reach $1M in revenue.  SHOW LINKS: APARNA Aparna's website: https://www.aparnarae.com Aparna's newsletter: https://aparnarae.substack.com ANDY Website: https://www.polaine.com Newsletter: https://pln.me/nws Podcast: https://pln.me/p10 Courses: https://courses.polaine.com LinkedIn: https://www.linkedin.com/in/apolaine/ Mastodon: https://pkm.social/@apolaine YouTube: https://www.youtube.com/@apolaine

Author, strategist, and facilitator Sara Wachter-Boettcher discusses gaslighting in organizations and the cycle of designers seeking validation. They explore the impact of gaslighting on employees and the complicity of the design profession. The podcast also compares the design and engineering disciplines in tech companies and emphasizes the importance of rethinking work and finding purpose beyond one's identity.