
PayPod: The Payments and Fintech Podcast
Welcome to PayPod, a show that explores the fast-changing world of payments and fintech. The show features interviews with leaders and entrepreneurs in the payments and fintech industries.
Each episode, you’ll hear an interview directly with a leader of the payments industry. We talk with fintech entrepreneurs, security experts, mobile developers, eCommerce pros, and more...
From credit card processing to bitcoin... from retail point of sale systems to cutting edge digital payments software… merchant accounts. mobile checkout, lending marketplaces, and beyond… we cover it all!
Latest episodes

Jan 18, 2024 • 36min
The Financial Maturation of the SaaS Industry with Anthony Nitsos of SaaS Gurus
Episode Topic: Welcome to an insightful episode of PayPod. Anthony Nitsos, the founder of SaaS Gurus, shares his journey leading to the establishment of the company in January 2020, the focus is on the dynamic world of SaaS (Software as a Service) and the pivotal role of a fractional CFO. The episode explores the niche of SaaS startups and delves into why fractional CFO services are crucial for their success. Lessons You’ll Learn: Listeners will gain valuable insights into the SaaS industry's current state and maturity process. Anthony discusses whether the market has reached a level of maturity and explores the operational efficiency in the B2B SaaS world compared to B2C. He also shares common mistakes hindering SaaS companies' growth and unveils the factors influencing the choice between annual and monthly pricing models. Expect to learn about the evolving role of CFOs and the characteristics that distinguish successful companies. About Our Guest: Anthony Nitsos, the visionary founder of SaaS Gurus, provides a glimpse into his background and the motivation behind focusing on SaaS startups. With extensive experience as a fractional CFO, he shares his unique perspective on the industry, emphasizing the strategic role CFOs play in ensuring a company's financial health. Anthony's background in medicine and operations sets him apart, reflecting his holistic approach to financial solutions. Topics Covered: The episode covers a spectrum of topics, from the founding story of SaaS Gurus to the intricacies of onboarding processes for new clients. Anthony sheds light on the common mistakes hindering SaaS growth and the strategic considerations in choosing billing cycles. The conversation also ventures into the changing role of CFOs over the years and the cultural characteristics that mark successful companies. Listeners will gain a comprehensive understanding of the SaaS landscape and the vital financial strategies essential for startup success. Check our website: https://www.soarpay.com

Jan 11, 2024 • 28min
Process Automation and Alignment with Michael Heffner of Appian
Episode Topic: Welcome to an insightful episode of PayPod. Michael Heffner, Vice President of multiple divisions within Appian Corporation, discusses the world of process automation. The discussion centers on Appian's journey since its founding in 1999, its evolution in technology, and its commitment to helping large institutions optimize their work processes. Michael shares insights into the complex challenges faced by companies in integrating and orchestrating their existing architectures while embracing innovation and adapting to the tools of today. Lessons You’ll Learn: Listeners will gain valuable insights into the significance of process automation in the modern business landscape. Michael Heffner sheds light on the critical role of low-code and no-code tools in simplifying application development, addressing backlogs, and fostering innovation. The episode also explores the relevance of the Gartner Magic Quadrant and how Appian's leadership in low-code capabilities is assessed. Additionally, the discussion touches on the crucial aspects of data practices and the power of unifying data through Appian's Data Fabric. About Our Guest: Michael Heffner, Vice President at Appian Corporation, shares his journey with Appian, starting as a customer before joining the company. His extensive experience in the financial industry and passion for growth and innovation align with Appian's commitment to accelerating business processes. Michael is instrumental in leading initiatives like Appian Select, focusing on customer-centric strategies, and driving value engineering to articulate and deliver tangible benefits for clients. Topics Covered: The conversation spans various topics, from Appian's role in the process automation landscape to the importance of low-code development and its impact on addressing backlogs. Michael delves into the nuances of the Gartner Magic Quadrant, highlighting Appian's leadership in the industry. The episode also explores the challenges and opportunities in data practices, emphasizing Appian's approach to unifying data through its innovative Data Fabric. Additionally, Michael shares insights into upcoming industry trends, such as the adoption of AI and the movement towards tokenization and digital assets. Check our website: https://www.soarpay.com

Jan 4, 2024 • 29min
Securing our Financial World with James Fair of Executech
Episode Topic: Welcome to an insightful episode of PayPod, where we explore the dual impact of generative AI—it's a boon for hackers and a blessing for cybersecurity professionals. James Fair, the senior vice president of IT services at Executech discusses the challenges and opportunities presented by the mainstream adoption of generative AI and the enduring impact of blockchain technology. The episode navigates through the evolving landscape of cybersecurity, exploring how advancements in AI have both empowered malicious actors and provided new tools for defenders. Additionally, it sheds light on the transformative potential of blockchain in enhancing security measures, particularly in supply chain management. Lessons You’ll Learn: Listeners will gain insights into the dual nature of generative AI's influence on cybersecurity. James Fair highlights the challenges posed by AI-powered phishing attacks and the evolving tactics employed by cybercriminals. On the positive side, the episode emphasizes how AI tools enable cybersecurity professionals to efficiently gather and analyze information from diverse sources, ultimately strengthening defense strategies. Furthermore, Fair shares his perspective on blockchain technology as a game-changer in security, offering immutable records and enhanced supply chain traceability. About Our Guest: James Fair, the featured guest, is an expert in the field of cybersecurity and cloud services. As a representative of Executech, a prominent IT services provider in the western United States, Fair brings a wealth of experience to the discussion. With a focus on cloud security, he provides valuable insights into the challenges faced by cybersecurity professionals in the rapidly evolving technological landscape. Topics Covered: This episode covers a range of topics, including the mainstream adoption of generative AI, the implications for cybersecurity, and the ongoing battle between cyber attackers and defenders. James Fair sheds light on the nuances of phishing attacks, the evolution of ransom notes using AI, and the potential benefits of utilizing AI for information analysis and reporting. Additionally, the episode explores the transformative role of blockchain technology in enhancing security measures, particularly in supply chain management. The discussion offers a comprehensive overview of the current state and future prospects of cybersecurity in the face of advancing technologies. Check our website: https://www.soarpay.com

Dec 28, 2023 • 22min
Customizable Payment Infrastructure Built for the Future with John Mitchell of Episode Six
Episode Topic: Welcome to an insightful episode of PayPod, where we dive into the evolution of Customizable Payment products and the modernization of payment infrastructure. John Mitchell, co-founder and CEO of Episode Six, discusses the company's journey since its founding in 2015. The conversation revolves around the challenges and opportunities in the payments industry, with a particular emphasis on Episode Six's unique approach to providing a versatile tech platform that empowers financial institutions to build customized payment solutions. Lessons You’ll Learn: Listeners will gain insights into the dynamics of the payments market, the significance of modernizing payment infrastructure, and the role of Episode Six in simplifying complex payment systems. John Mitchell shares lessons learned from the company's experience, emphasizing the importance of staying true to the mission, adapting to market changes, and providing solutions that bridge the gap between legacy systems and innovative technologies. The episode also delves into the trends shaping the payments industry, such as the shift towards multi-currency solutions, the impact of BNPL (Buy Now, Pay Later) on commercial transactions, and the ongoing effort to streamline processes and cut out unnecessary middlemen. About Our Guest: John Mitchell, the co-founder and CEO of Episode Six, has extensive experience in the payments industry including co-founding Netspend, a leading prepaid processor program manager, and building FX and multi-wallet platforms overseas. With a career spanning over two decades, Mitchell's deep understanding of the industry's nuances positions him as a seasoned expert. He leads a team dedicated to revolutionizing payment infrastructure and providing innovative solutions to financial institutions worldwide. Topics Covered: This episode covers a range of topics, including Episode Six's origin story, the challenges faced by financial institutions in adapting to new technologies, and the impact of the COVID-19 pandemic on payment trends. The discussion extends to the current landscape of payment products, with a focus on virtual cards, B2B payments, and the growing importance of multi-currency solutions. John Mitchell also shares his perspective on the future of the payments industry, identifying opportunities for innovation, simplification, and collaboration. Whether you're interested in fintech, payment technology, or the evolution of financial services, this episode offers valuable insights into the ever-changing world of payments. Check our website: https://www.soarpay.com

Dec 21, 2023 • 19min
Building the World's Largest Marketplace for Digital Entertainment with Dorota Wróbel of G2A
Episode Topic: Welcome to an insightful episode of PayPod, the hub of insights into the world of payments and fintech. In this episode, we unravel the evolution and dynamics of G2A, the world's leading marketplace for digital entertainment. Join us for an in-depth conversation with Dorota Wróbel, the Chief R&D Officer, From its humble beginnings in Poland to becoming a global player, G2A's journey is explored, emphasizing the transformation from a retailer to a digital marketplace. Lessons You’ll Learn: Listeners will gain insights into the significance of offering a diverse range of payment methods, with over 200 options discussed in the episode. The conversation emphasizes the importance of understanding user preferences and regional behaviors in the gaming community. Dorota Wróbel, Chief R&D Officer at G2A, shares valuable lessons on building and securing a marketplace, navigating the shift from physical to digital, and addressing fraud risks. About Our Guest: The featured guest in this episode is Dorota Wróbel, Chief R&D Officer at G2A. With a wealth of experience in steering G2A's growth, Dorota offers insights into the gaming industry's nuances, payments infrastructure, and the strategic decisions that have propelled G2A to its current status. Topics Covered: The episode covers a range of topics, including the origins of G2A and its evolution into the world's foremost marketplace for digital entertainment. The discussion explores the diverse profiles of buyers and sellers within G2A's marketplace, shedding light on the challenges and critical elements of managing the tech infrastructure of a successful digital platform. Key emphasis is placed on payments and security, including a deep dive into the vast array of payment options, fraud prevention measures, and the potential role of cryptocurrencies in shaping G2A's future. The conversation concludes with an exploration of G2A Geekverse, a Web3 gaming marketplace, and its strategic objectives in the evolving digital landscape. Check our website: https://www.soarpay.com

Dec 14, 2023 • 24min
Building Trust in B2B Trade Agreements with Nick Rose of Enable
Episode Topic: Welcome to an insightful episode of PayPod, the hub of insights into the world of payments and fintech. In this episode, we unravel the complexities of B2B trading agreements and rebates, exploring how technological innovation is reshaping the landscape. Join us for an in-depth conversation with Nick Rose, the CFO at Enable, a SaaS platform revolutionizing B2B rebate management. Lessons You’ll Learn: Listeners can gain insights into the significance the pivotal role of technology in reshaping B2B transactions as Nick Rose provides key insights. Learn about the challenges companies face in managing intricate rebate agreements and why traditional tools like Excel fall short. Uncover how Enable's SaaS platform is transforming the landscape, fostering collaboration, and enhancing efficiency between trading partners. About Our Guest: Nick Rose, the Chief Financial Officer at Enable, brings a wealth of experience in the finance sector. As a former customer turned executive, he shares firsthand insights into the challenges faced by businesses in managing rebate agreements and the transformative impact of Enable's platform. With a focus on strategic business advising, Nick reflects on the changing role of CFOs in navigating the complexities of finance, technology, and global expansion. Topics Covered: The episode covers a range of topics, including the fundamental concepts of rebates and trade agreements in B2B relationships, the historical challenges of managing complex deals, and the pivotal role played by Enable in revolutionizing rebate management. Nick Rose elaborates on the changing nature of CFO roles, emphasizing the shift towards strategic business advising. The discussion also touches on the recent Series D funding round, valuing Enable at 1.2 billion, and the company's growth trajectory, aiming to become a market leader in a unique fintech category. Check our website: https://www.soarpay.com

Dec 7, 2023 • 25min
More Cash Less Stress with Matt Putra of EightX
Episode Topic: Welcome to an enlightening episode of PayPod, where we shift our focus to a fundamental pillar of e-commerce prosperity. We embark on a comprehensive exploration into the intricate world of financial strategies, unveiling the challenges that businesses face in the dynamic realm of online commerce. Central to this financial narrative is the indispensable Matt Putra, Chief Financial Officer of EightX, wielding significant influence in optimizing the delicate dance of cash flow dynamics. Lessons You’ll Learn: Listeners can gain insights into the significance of cash flow in e-commerce, common mistakes businesses make, the impact of fixed costs, and the role of marketing spend in influencing cash flow. The conversation also touches on effective negotiation strategies with suppliers and the potential drawbacks of certain lending practices. About Our Guest: The guest, Matt Putra, is the founder and CFO at Eightx, a company specializing in e-commerce financial architecture. With a background in accounting and a passion for optimizing cash flow, Matt shares his journey, experiences, and expertise in helping businesses achieve more cash and less stress. Topics Covered: The discussion covers various topics, including the importance of cash flow, common mistakes in e-commerce businesses, the impact of fixed costs, strategies for managing marketing spend, the significance of contribution margin, and the role of friendly financing practices. Matt also emphasizes the value of partnerships, transparency, and the characteristics that contribute to a successful business, such as focus and kindness. Check our website: https://www.soarpay.com

Nov 30, 2023 • 22min
Building Infrastructure for the Modern Hedge Fund with Kevin Fu of Repool
Episode Topic: Jacob Hollabaugh in this eye-opening PayPod episode, engages in an enlightening conversation with Kevin Fu, co-founder and CEO of Repool. Debunking myths around hedge funds, they discuss the accessibility and cost-effectiveness of smaller funds, emphasizing reduced complexity. Explore the pivotal role of technology in streamlining fund management for increased efficiency, benefitting both managers and investors. Lessons You’ll Learn: The episode highlights the misconceptions around launching and operating a hedge fund, emphasizing that it's more accessible and cost-effective than commonly believed. Insights into the advantages of smaller funds, including reduced administrative and regulatory complexity, and the potential for more diverse and scalable strategies. The role of technology in simplifying the fund management process, making it more efficient, and the benefits this brings to both fund managers and investors. About Our Guest: Kevin Fu is the co-founder and CEO of Repool, a company focused on providing modern back-office solutions for hedge funds. With a background in fintech and a passion for making fund management more accessible, Kevin leads Repool in simplifying the process of launching and operating hedge funds. Topics Covered: The origins of Repool and its mission to simplify the process of launching and operating hedge funds, with a focus on emerging fund managers. Common misconceptions about the cost and regulatory complexity of starting a hedge fund, and how Repool aims to demystify the process. The advantages of smaller funds include reduced costs, regulatory simplicity, and more accessible and diverse strategies. How Repool's platform brings efficiency and modernization to the fund management process, offering tools to streamline paperwork, compliance, and data analytics. The potential benefits for banking partners and other stakeholders as more hedge funds thrive and operate efficiently through Repool's platform. Future opportunities and advancements in hedge fund back-office infrastructure, with a focus on leveraging technology to enhance the fund manager and investor experience. Check our website: https://www.soarpay.com

Nov 23, 2023 • 26min
Building Better Financial Models with Chris Reilly of Mission Capital Consulting
Chris Reilly, founder of Mission Capital Consulting and Financial Modeling Education, discusses the challenges and nuances of financial modeling, emphasizing the importance of solid design and avoiding unnecessary complexity. He highlights the role of empathy and emotional intelligence in sustaining long-term success in the field. The podcast also covers the need for continuous practice, simplification, and core fundamentals in financial modeling. Other topics include data modeling, building a personal brand, leveraging LinkedIn, balancing educational and promotional content, and measuring impact in the financial industry.

Nov 16, 2023 • 29min
The Continued Evolution of Real-Time Payments with Rusiru Gunasena of The Clearing House
Episode Topic: Join Jacob Hollabaugh in this riveting episode of PayPod, as he explores the transformative journey of real-time payments in the financial landscape with Rusiru Gunasena, a distinguished guest from The Clearing House. Delve into the evolution, challenges, and future trends shaping the payments ecosystem, focusing on the significant impact of the Real-Time Payments (RTP) system over the past six years. Lessons You’ll Learn: In this episode, listeners will gain insights into the transformative journey of the Real-Time Payments (RTP) system over the past six years. Discover the impact of RTP on the payments landscape, its technical intricacies, and the strategies employed to ensure continuous operation. Learn about the integration of RTP with existing banking systems and its scalability for future digital payment growth. Explore the influence of emerging technologies and understand the competitive dynamics in the payments ecosystem, including the impact of the Federal Reserve's FedNow. About Our Guest: Rusiru Gunasena, representing The Clearing House, brings a wealth of expertise to the conversation. With a deep understanding of the payments industry, Rusiru provides valuable perspectives on the history and role of The Clearing House, offering listeners a comprehensive background to contextualize the discussion. Topics Covered: Explore the financial evolution with Rusiru Gunasena from The Clearing House. Learn about their pivotal role and the growth of the Real-Time Payments (RTP) system in six years. Understand the technical aspects, integration with existing banking systems, and scalability for digital payments. Uncover the influence of emerging technologies like blockchain and AI on RTP. Delve into the competitive landscape, including the impact of the Federal Reserve's FedNow. Discover The Clearing House's strategies for dominance and innovation, and get insights into future trends and exciting developments in the payments world over the next 12 months. Check our website: https://www.soarpay.com