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Jun 24, 2025 • 41min

Consumers Pay in Mysterious Ways (it’s alright, it’s alright)

Glen chats with the Atlanta Fed’s Claire Greene about the latest Diary and Survey of Consumer Payment Choice and the messy realities of dealing with real world data. Also- next steps in the stablecoin saga and…Fintech’s answer to GameStop?            Links related to this episode:   The Atlanta Fed’s Survey and Diary of Consumer Payment Choice: https://www.atlantafed.org/banking-and-payments/consumer-payments/survey-and-diary-of-consumer-payment-choice/2024-survey-and-diary The Fed’s 2024 SHED Survey: www.federalreserve.gov/publications/files/2024-report-economic-well-being-us-households-202505.pdf  The FDIC’s 2023 Survey of Un/Underbanked Households: https://www.fdic.gov/household-survey/2023-fdic-national-survey-unbanked-and-underbanked-households-report Our recent episode on consumer data gathered by the Georgia Fintech Academy: https://www.big-fintech.com/are-younger-generations-branching-out/ Glen’s Genius Act/Stablecoin blog: https://www.big-fintech.com/a-stroke-of-genius-regulation-comes-full-circle/ Arnold Porter’s take on the Genius and Stable Acts: https://www.arnoldporter.com/en/perspectives/advisories/2025/06/incoming-stablecoin-legislation-stable-and-genius-acts JPMorgan Chase’s close stablecoin cousin, the tokenized deposit: https://www.bankingdive.com/news/jpmorgan-chase-to-launch-deposit-token/751083/ The Atlanta Fed’s newblog analyzing potential impacts of retiring the penny: www.atlantafed.org/blogs/macroblog/2025/06/23/penny-dilemma Join us for our next CU Town Hall- Wednesday July 9 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. For this session we’ll be focusing on youth banking and the need to appeal to the next generation. The CU Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/   Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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Jun 18, 2025 • 47min

Circle’s Stroke of Genius/Can Anyone Regulate AI?

John and Glen ruminate on a pair of major events reshuffling the fintech world- The Circle IPO’s impact on venture funding, and the Big Beautiful Bill’s unorthodox approach to throttling AI regulation. Also- John gets “spun out on quantum,” and admits a surprising change of heart regarding his outlook for AI.           Links related to this episode:   Glen’s blog on the Circle and Chime IPOs: https://www.big-fintech.com/what-the-chime-and-circle-ipos-mean-for-fintech-investment/ The Senate alters the House budget provision curtailing states’ ability to regulate AI: https://rollcall.com/2025/06/05/ai-regulation-moratorium-dropped-in-senate-budget-package/  Axios’ story about AI’s newfound ability to blackmail: https://www.axios.com/2025/05/23/anthropic-ai-deception-risk  CNBC’s take on the Genius Act: https://www.cnbc.com/2025/06/13/what-the-genius-act-could-mean-for-crypto-and-other-investors.html  TechCrunch’s recap of Chime’s circuitous path to a successful IPO: https://techcrunch.com/2025/06/12/chime-almost-died-in-2016-turned-down-by-100-vcs-today-it-ipod-at-14-5b/  Pitchbook’s take on the inevitability of Chime’s “down round” IPO: https://pitchbook.com/news/articles/chimes-ipo-signals-down-rounds-are-here-to-stay     Join us for our next CU Town Hall- Wednesday July 9 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. Industry developments keep coming fast and furious- the CU Town Hall is the place to make sense of these items together. It’s free to attend, but advance registration is required:  https://www.cutownhall.com/   Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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Jun 10, 2025 • 36min

Are Younger Generations Branching Out?

Glen speaks with Georgia State University Finance Professor Jonathan Godbey about new student-led consumer research that yields some unexpected findings about Gen Z banking attitudes. Plus- Circle’s IPO is roundly celebrated, Illinois kicks the interchange can down the road, and the AI Easter Egg hiding in the Big Beautiful Bill.          Links related to this episode: The Georgia Fintech Academy: https://georgiafintechacademy.org/ The Technology Association of Georgia’s Fintech Ecosystem Report: https://www.tagonline.org/wp-content/uploads/2025/04/2025-Fintech-Ecosystem-Report.pdf Fintech South- in Atlanta August 19-20: https://www.fintechsouth.com/ Contact Georgia State Finance Professor Jonathan Godbey at jgodbey@gsu.edu Payments Dive’s coverage of Illinois’ Interchange Fee Prohibition Act extension: https://www.paymentsdive.com/news/illinois-legislature-delays-interchange-fee-ban-law/749526/ Circle’s IPO: https://finance.yahoo.com/news/circle-stock-surges-15-extends-gains-for-third-day-in-a-row-since-blockbuster-ipo-153657180.html The Senate alters the House budget provision curtailing states’ ability to regulate AI: https://rollcall.com/2025/06/05/ai-regulation-moratorium-dropped-in-senate-budget-package/   Join us for our next CU Town Hall- Wednesday June 11 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. Industry developments keep coming fast and furious- the CU Town Hall is the place to make sense of these items together. It’s free to attend, but advance registration is required:  https://www.cutownhall.com/   Join us on Bluesky!   @bigfintech.bsky.social @154advisors.bsky.social (Glen) @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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May 30, 2025 • 33min

The Business of Trust

Glen speaks with Edelman Smithfield’s Deidre Campbell to explore her firm’s new Financial Services Trust Barometer and the (mostly) positive signs for banks and credit unions. Also- the latest Gen AI fiasco has a familiar ring, Illinois’ unworkable interchange law moves bizarrely close to reality, and why the CFPB’s withdrawal of its open banking rule isn’t necessarily cause for celebration.     Links related to this episode:   The 2025 Edelman Financial Services Trust Barometer: https://www.edelmansmithfield.com/trust/2025/trust-barometer/report-financial-sector  Our February conversation with Deidre on global trust overall: https://www.big-fintech.com/scams-grievances-and-the-enduring-value-of-trust/  The Chicago Sun-Times’ mea culpa for printing invented book titles: https://chicago.suntimes.com/press-room/2025/05/20/chicago-sun-times-response-to-may-18-special-section  Our May 2023 “Package Delivery Blues” episode exposing some familiar AI shortcomings: https://open.spotify.com/episode/3njgklKC8n2fehQrjj9s6U si=Uhhi0sSVR1q2qBOLjj_Hmg&nd=1&dlsi=00114d6259894dfa  CU Broadcast’s recent coverage of the Interchange Fee Prohibition Act with the Illinois Credit Union League (NOTE- On May 31 the Illinois General Assembly postponed implementation of the IFPA for a year, until July 1, 2026):  https://www.cubroadcast.com/episodes/3983-how-illinois-interchange-fee-prohibition-act-could-affect-entire-financial-services-industry  Coverage of the CFPB’s decision to pull its Section 1033 (Open Banking) rule: https://www.consumerfinancemonitor.com/2025/05/28/cfpb-will-kill-section-1033-open-banking-rule/    Join us for our next CU Town Hall- Wednesday June 11 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. Industry developments keep coming fast and furious- the CU Town Hall is the place to make sense of these items together. It’s free to attend, but advance registration is required:  https://www.cutownhall.com/   Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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May 20, 2025 • 33min

Have Your Bot Call My Bot

Recapping this month’s Finovate Spring event, Glen connects with Steven Ramirez (Beyond the Arc) and Elias Kruger (Long Range AI) to compare notes on the standouts and key takeaways- such as agentic AI- from San Diego. Also- Coinbase packs a year’s news into a single week, and Nevada looks to enter the payments fray.   Links related to this episode:   Finovate Spring demo videos: https://finovate.com//videos/?filtertype=&showtypes=FinovateSpring&videostartyear=2025&showletters=A-Z    Beyond the Arc: https://beyondthearc.com/blog/category/fintech    Long Range AI Consulting: https://www.linkedin.com/in/ekruger1/    Our 2023 interview with Crissi Cole of Penny Finance: https://open.spotify.com/episode/7tFFHhmaXPlPO2TbjobAEw    Glen’s blog on Coinbase’s wild week: https://www.big-fintech.com/a-tale-of-two-coinbases/   Payments Dive’s coverage of Nevada’s proposed legislation to create “Payments Banks”: https://www.paymentsdive.com/news/nevada-bill-would-charter-new-payment-banks-retailers-swipe-fees/748041/        Join us for our next CU Town Hall- Wednesday May 21 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. This session will feature a crowdsourcing of takeaways from spring’s credit union/ fintech conference season. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/   Join us on Bluesky!   @bigfintech.bsky.social @154advisors.bsky.social (Glen) @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/ Thank you to our friends at William Mills Agency for providing this week's featured image. *Image source: William Mills Agency
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May 13, 2025 • 42min

Will Pay By Bank Run FIs Off the Rails?

Glen connects with Paylume’s Andrew Gomez to unpack the burgeoning pay by bank model, explore lessons learned from other countries’ rollouts, and consider the pros and cons facing banks and credit unions. Also- a possible open banking do-over, more stadium naming rights, and resisting the urge to spike the ball before the goal line.    Links related to this episode:   Andrew Gomez/Paylume: https://www.linkedin.com/in/r-andrew-gomez/    Nacha’s Remote Connect, June 6-9: https://payments.nacha.org/remote-connect    Part One of our Nacha Payments conference coverage: https://www.big-fintech.com/getting-direct-about-ach/    CU Daily’s coverage of a positive sign for CUs’ tax exemption: https://thecudaily.com/in-victory-for-credit-unions-cu-tax-exemption-not-targeted-in-committees-bill    The recent CU Town Hall on which we debated implications of the tax exemption: https://www.cutownhall.com/    Bloomberg Law’s coverage of potential Open Banking (Section 1033) reconsideration: https://news.bloomberglaw.com/banking-law/cfpb-plans-to-revisit-open-banking-rule-despite-workforce-cuts    BECU’s partnership with the WNBA’s Seattle Storm, one of several recent naming rights deals: https://storm.wnba.com/news/storm-announce-becu-as-partner-for-performance-center   Join us for our next CU Town Hall- Wednesday May 21 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. This session will feature a round robin on the countless recent regulatory twists and turns. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/   Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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May 6, 2025 • 39min

Getting Direct About ACH

A pair of conversations from last week’s Smarter Faster Payments conference- Glen’s annual check-in with Nacha CEO Jane Larimer, and PASA CEO Ghita Erling shares insights on modernizing South Africa’s payment system through collaboration rather than mandate. Also- AI shopping agents, Uber discovers paper, and the vultures circle around checks.    Links related to this episode:   Nacha: www.nacha.org   Payments Association of South Africa: https://pasa.org.za/    Glen’s blog on 2024 Faster Payments volumes: https://www.big-fintech.com/zelle-hits-a-trillion-same-day-ach-says-hold-my-beer/    TechCrunch on Visa and Mastercard’s new AI shopping agents: https://techcrunch.com/2025/04/30/visa-and-mastercard-unveil-ai-powered-shopping/    Payments Dive on Uber’s expanding acceptance of cash: https://www.paymentsdive.com/news/uber-expands-test-with-an-exotic-payment-cash/746464/        Join us for our next CU Town Hall- Wednesday May 7 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. This session will feature a round robin on the countless recent regulatory twists and turns. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/   Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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Apr 29, 2025 • 44min

Going Where the Trust Is

Continuing our NACUSO Reimagine coverage, Glen speaks with Silvur founder Rhian Horgan about the “social journey of retirement” and how credit unions can play to their strengths in transitioning their biggest borrowers into their biggest depositors. Also- more of John’s conversation with cybersecurity expert Emma Zaballos about DeepSeek’s rise and the broader operational concerns around AI.   Links related to this episode:   Silvur: https://www.silvur.com/   CyCognito: www.cycognito.com/     NACUSO: https://www.nacuso.org/   Our first batch of NACUSO coverage featuring interviews with Next Big Idea winner GoodBuy and CUSO law leader Brian Lauer: https://www.big-fintech.com/big-ideas-cut-through-the-chaos/      Part 1 of John’s interview with CyCognito’s Emma Zaballos: https://www.big-fintech.com/deepseek-bytedance-and-the-ai-arms-race/   Honey, I Shrunk the NCUA Board (not a laughing matter): https://www.big-fintech.com/honey-i-shrunk-the-ncua-board/   Former NCUA Board Chair Todd Harper’s recent LinkedIn post on his firing: https://www.linkedin.com/posts/toddmharper_creditunions-activity-7320942790429786114-Igzi   The CU Daily’s story on Americans still misunderstanding credit card debt: www.thecudaily.com/3399-2/    Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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Apr 22, 2025 • 35min

Big Ideas Cut Through the Chaos

Live from NACUSO’s Reimagine conference Glen speaks with the co-founders of Next Big Idea competition winner Goodbuy, Cara Oppenheimer and Cary Fortin. CUSO lawyer Brian Lauer shares his insights on the rapidly evolving regulatory landscape, and then as if on cue the tectonic plates shift….   Links related to this episode:   Goodbuy: https://www.trygoodbuy.com/   Messick, Lauer & Smith: https://www.cusolaw.com/   NACUSO: https://www.nacuso.org/   Our recent interview with Next Big Idea runner up Scamnetic: https://www.big-fintech.com/scams-grievances-and-the-enduring-value-of-trust/    The CU Daily’s ongoing coverage of the NCUA board upheaval: https://thecudaily.com/white-house-reportedly-fires-two-democrats-on-ncua-board/   Glen’s reflections on the NCUA commotion: https://www.big-fintech.com/honey-i-shrunk-the-ncua-board/   The NCUA’s memo claiming it can function with a single board member: https://ncua.gov/newsroom/press-release/2025/ncua-releases-staff-message-current-ncua-board   Former NCUA Board Chair Dennis Dollar’s perspective from a similar 2001 situation:  https://www.cutoday.info/site/Fresh-Today/Single-Member-NCUA-Board-Not-Unprecedented-Chairman-Has-Authority-To-Act-As-The-Board-Says-Former-NCUA-Chairman  Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
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Apr 15, 2025 • 38min

DeepSeek, ByteDance, and the AI Arms Race

In this week’s episode of the BIGcast, host John Best sits down with Emma Zaballos, cybersecurity expert and Product Marketing Manager at CyCognito, to unpack one of the biggest surprises in generative AI: the emergence of China's DeepSeek. Emma and John dive deep (pun intended) into the implications of DeepSeek’s rise, the broader cybersecurity concerns around AI, and what it all means for credit unions and financial institutions navigating the AI landscape.   Links related to this episode:   CyCognito: https://www.cycognito.com/   Wiz Research Uncovers Exposed DeepSeek Database Leaking: https://www.wiz.io/blog/wiz-research-uncovers-exposed-deepseek-database-leak Security Scorecard’s blog A Deep Peek at DeepSeek: https://securityscorecard.com/blog/a-deep-peek-at-deepseek/   Join us for the next CU Town Hall meeting on Wednesday 7th, at 12pm PT/3pm ET for your regular dose of lively interactive discussion and best practice sharing on the hottest topics impacting credit unions nationwide. We look forward to seeing you! The Town Hall is free to attend, but advance registration is required: https://www.cutownhall.com/  Join us on Bluesky!  @bigfintech.bsky.social;  @154advisors.bsky.social (Glen); @jbfintech.bsky.social (John) And connect on LinkedIn for insights like the Friday Fintech Five: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/

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