Inspiring Leadership with Jonathan Bowman-Perks MBE

Juan Jaysingh is President and CEO at Zingtree, leading the company's mission to transform complex processes into clear actions for businesses around the globe. Call centers that use Zingtree achieve better business outcomes, such as improved Average Handle Time (AHT), First Contact Resolution (FCR), faster Agent Onboarding, and increased compliance while empowering customers with self-service tools. Juan joined the company as a consultant before becoming CEO in January 2020. Under his strategic leadership, the company has flourished, scaling its operations to serve an impressive roster of over 700 enterprise customers in 50 countries and driving customer success and profitability. At the core of Juan's leadership philosophy lies a deep-seated belief in the transformative power of technology to simplify even the most complex business challenges. Juan started his career in technology consulting roles before founding ZeeMee, a social media community platform for high school students transitioning to college. With the help of college admissions leaders, Juan and his co-founder built ZeeMee to empower students to showcase their passions and interests during the application process and connect with peers. Under his leadership, ZeeMee was named to the inaugural CNBC Upstart 25 in 2017. Juan's years of experience in tech entrepreneurship also include his time at Universal Tennis working on UTR Powered by Oracle, which is a global tennis rating system that uses a unique algorithm to assess a player's skill level based on their actual match results and allows users to track progress and find matches. Juan led the GTM strategy and rollout of UTR's community platform to elite clubs and tennis academies worldwide. His role at UTR was a continuation of his love for tennis. An accomplished tennis player, Juan immigrated to the United States alone from India at the age of 14. A chance encounter landed him full tennis scholarships to study and compete at Georgetown Prep and then at American University. While he never achieved his goal of becoming the #1 player in the world, he learned critical life skills and connected with people who played a pivotal role in his career. Juan sees many parallels between sports and business, especially tennis and startups. Both domains are characterized by frequent ups and downs and demand composure in the face of adversity. The skills Juan honed on the court serve him as he navigates the business world. Juan says passion and integrity drive his work ethic. He likes to say, "If it's too easy, it's probably not worth it." He believes challenging yourself to tackle hard problems is key to growth and fulfilling your potential. These principles guide his leadership approach at Zingtree as he works to transform how the world's biggest companies support and delight their customers. Tips:* Treat your customer as a long-term business partner vs a transactional event. * Being real and authentic is critical* Success is being on a journey Hosted on Acast. See acast.com/privacy for more information.

Oz Alashe MBE is CEO and Founder at CybSafe, a behavioural science and data analytics company that builds cybersecurity software to better manage human risk. A former UK Special Forces Lieutenant Colonel, Oz is focused on making society more secure by helping organisations address the human aspect of cybersecurity.He has extensive experience and understanding in the areas of intelligence insight, complex human networks, and human cyber risk & resilience.Heʼs also passionate about reducing societal threats to stability and security by making the most of opportunities presented through advancements in technology.Oz was made an MBE in 2010 for his personal leadership in the most complex of conflict environments.Oz chairʼs the UK Governmentʼs DSITCyber Resilience Expert Advisory Group. He also sits on the Advisory Board for the Research Institute in Sociotechnical Cyber Security RISCS. Heʼs an Expert Fellow at The Security, Privacy, Identity and Trust Engagement NetworkPlus SPRITE as well as the Royal United Services Institute RUSI.He and his team have developed a cloud-based cybersecurity SaaS platform that uses telemetry to provide deep human cyber risk insights, and automate tasks that scientifically shape workforce behaviors.Ozʼs dynamic and socially-driven mission approach has attracted attention and interest from social commentators and decision makers keen to address the realities of cyber security and the impact on people, business and community. He is regularly asked to comment in national print and broadcast press. He often talks about issues relating to intelligence, cyber security, impactful leadership and the socio-tech challenges faced by society.Oz is also a keen advocate of social investment and has worked with several mentorship schemes and charities that aim to help young people from all walks of life to fulfil their potential. Hosted on Acast. See acast.com/privacy for more information.

Philip Grindell is an esteemed security expert and founder of Defuse, a consultancy dedicated to mitigating risks and safeguarding everyone from high net-worth individuals, organisations, and those in the public eye from various threats. With a distinguished career spanning from senior roles in Scotland Yard to establishing protective intelligence teams in Parliament, Philip brings expertise in protective intelligence, behavioural science, and security management.   Having spearheaded initiatives to protect public figures and organisations, Philip understands the complexities of managing physical, reputational, and psychological risks. His comprehensive approach combines rigorous data analysis with bespoke strategies tailored to each client's unique circumstances.   Philip's background as a former senior detective, coupled with his experience in counter-terrorism and security coordination, underscores his commitment to delivering top-tier protection services. Through Defuse, he provides clients with the same level of expertise and service afforded to government officials and political leaders.   As a podcast guest, Philip Grindell offers invaluable insights into the nuances of risk management and security in today's dynamic landscape. His expertise in identifying and addressing threats, coupled with his emphasis on scientific approaches and practical solutions, makes him a compelling voice for audiences to engage with. Hosted on Acast. See acast.com/privacy for more information.

Martin Gonzalez is the bestselling author of The Bonfire Moment, and the creator of Google’s Effective Founders Project, a global research program that decodes the factors that enable startup founders to succeed. He also works closely with Google’s engineering and research leaders on org design, leadership and culture challenges. Martin is a frequent lecturer at Stanford, Wharton and INSEAD, and has advised leaders across the Americas, Europe, Africa and Asia. He has been recognized as a Fellow by the Aspen Institute's First Movers Program and as a Thinkers50 Radar awardee, both for his contributions to shaping the future of management and leadership. He studied organisational psychology and behavioural science at Columbia University and the London School of Economics. Hosted on Acast. See acast.com/privacy for more information.

David Roberts is the President and Chief Executive Officer of Verra Mobility, a leading provider of smart mobility technology solutions. Verra Mobility provides hardware, software and services to a wide customer base including rental car companies, fleet management companies, cities, school districts and universities. The company’s total revenue in 2023 was $817 million and has more than 1,500 employees around the world. Verra Mobility is headquartered in Mesa, Arizona.Before joining Verra Mobility in August 2014, David held several senior leadership roles with technology and finance companies. He was the President and Chief Executive Officer of BillingTree, a multi-channel electronic payment platform company serving insurance, utilities and healthcare customers. He was also a Managing Director at Bank of AmericaMerrill Lynch, leading the Equity Plan Services business.David’s leadership philosophy is reflective and personal, focused on the principles of "servant leadership" and "unselfing yourself” as a leader, with humility and a focus on putting others first. He prioritizes promoting selfless leadership, adapting to change, and building empowered teams. This leadership philosophy is effective in delivering results and cultivating a winning culture. David values the well-being of his employees and the success of the organization over personal gains, fostering a culture of trust and loyalty. David encourages his direct reports to take initiative and ownership of their work. His leadership style can best be summarized with the acronym F.C.A. – maintaining a Focus on goals, championing Clarity in communication and responsibilities, and ensuring Accountability throughout the organization. David started his career in management consulting with a focus on innovation. He earned his MBA from the University of Chicago and his bachelor’s degree from Baylor University in Texas.David has a passion for volunteer work for organizations that specialize in supporting children. He has served as an advisor for Feed My Starving Children for more than 10 years and is an active volunteer and fundraiser for JDRF, a leading organization dedicated to funding research for diabetes. David lives with his family in Scottsdale, Arizona, with his wife and four children. David is a thought leader who can explain emerging trends in transportation, smart cities and leadership in an engaging, understandable and vision-driven way, while still keeping things grounded and practical. Hosted on Acast. See acast.com/privacy for more information.

Yosi Amram, Ph.D., is a licensed clinical psychologist, a CEO leadership coach, and an author. Previously the founder and CEO of two companies that he has led through successful IPOs, Yosi has coached over 100 CEOs many of whom have built companies with thousands of employees and revenues in the billions.  With engineering degrees from MIT, an MBA from Harvard, and a Ph.D. in Psychology from Sofia University, he is a pioneering researcher in the field of spiritual intelligence, whose research has received over 1000 citations. As the author of Spiritually Intelligent Leadership: How to Inspire by Being Inspired, Yosi is committed awakening greater spiritual intelligence in himself and the world. Additionally, Yosi is also the founder of several non-profits, including trueMASCULINITY.org and Engendering-Love.org.  For further information about Yosi and his work, please visit www.yosiamram.net and/or subscribe to his YouTube channel @AwakeningSpirituaIntelligence. To learn more about spiritual intelligence and to receive your free assessment of your spiritual intelligence profile, or to assess your spiritually intelligent leadership competencies, including self- and 360-assessments, see www.intelligensi.com. Hosted on Acast. See acast.com/privacy for more information.

Mandy Hickson has over 30 years experience within aviation. She joined the Royal Air Force in 1994 and was a the first woman to fly the Tornado GR4 on the front line, where she operated in hostile environments, including patrolling the ‘No Fly’ zone over Iraq. Since leaving the RAF she retrained as a facilitator and coach in human factors where she draws on her experience of calculated risk-taking, decision-making under pressure and the critical role of the human in the system, to transfer vivid lessons from the cockpit to management and leadership contexts.As an Aviation Ambassador for the Department for Transport, Trustee for the Royal Air Force Charitable Trust and Fellow of the Royal Aeronautical Society she continues to inspire the next generation into STEM related endeavours and into the world of aviation. She continues to foster her adventurous spirit, completing expeditions to the summit of Kilimanjaro and base camp of Everest in recent years. Mandy is now a highly demanded keynote speaker, where she talks with humour and great passion to inspire those around her. She has been invited to share her insights with some of the most successful organisations across the world where she describes the strategies & behaviours that can be adopted when the stakesare at their highest. She has recently launched her bestselling book, ‘An Officer, not a gentleman’, her inspirational journey to become a pioneering female fighter pilot. Hosted on Acast. See acast.com/privacy for more information.

Sarah Bolt is the visionary founder and CEO of Forth, a health tech company pioneering personal health management. Forth provides vital insights into biological health, empowering individuals with the knowledge to manage their wellbeing and extend their healthspan. Ten years ago, Sarah began experiencing health changes due to perimenopause. The lack of knowledge and data about her own body highlighted a critical gap in personal healthcare. Sarah foresaw the need for individuals to become proactive in managing their health due to the rising pressures on national healthcare systems and the desire by people for more data about their own body. This realisation inspired her to found Forth in 2016.Forth was created to offer a service that Sarah needed herself: an accessible way to understand personal health without visiting a GP. The company gives people easy access to laboratory blood testing and distils data into an easy-to-understand digital formats, allowing people to track changes as well as supporting them in health improvement. Since its inception, Forth has become one of the leading remote testing companies in the UK and Europe. Over the last 4 years Forth's has become increasingly focused on addressing the shortcomings in women’s health. In 2021, the company sought to address the limitations of single-day hormone testing for women and launched its ground-breaking product MyFORM®. MyFORM® is the first hormone test in the world to use a combination of AI and blood testing to map how a woman’s reproductive hormones fluctuate throughout a woman's unique cycle. MyFORM® is an example of what Sarah terms the 2.0 phase of home health testing which leverages AI for better interpretation and greater understanding of personalised health. Sarah Bolt's entrepreneurial journey is marked by significant achievements. She is one of only 2,000 female founders in the UK to raise over £1 million, securing £2.6 million through three funding rounds. Her efforts have been recognised with awards such as the Health & Wellbeing Entrepreneur at the Great British Entrepreneur Awards as well as a finalist for the Natwest Female Entrepreneur of the Year Awards.To date, Forth has conducted nearly 1 million tests, providing individuals with essential data to make informed decisions about their own health. Beyond impacting people’s health, Sarah is committed to helping other female founders navigate the challenging start-up journey. Through mentorship programs like Set Squared, a Tech Accelerator in Bristol, she assists women in overcoming start-up challenges and securing funding.Sarah Bolt's journey from a health-conscious individual to a pioneering health tech entrepreneur is a story of passion, innovation, and impact. Through Forth, she has addressed a critical healthcare gap, setting a new standard for personal health management. With significant investment, numerous awards, and a growing base of users, Sarah and Forth are poised to continue advancing preventative care through innovative health tech solutions. Hosted on Acast. See acast.com/privacy for more information.

Vijay TellaChief Executive Officer & Co-FounderVijay is the CEO and co-founder of the Enterprise Automation platform, Workato. He has led the creation of market-leading integration technologies for over 25 years. Prior to Workato, he was the CEO of Qik, a consumer video communications company that was acquired by Skype. Before Qik, he helped create two multi-billion dollar integration products. He was part of the team that created the world’s first middleware platform, TIB (The Information Bus) at Teknekron Software Systems, which was acquired by Reuters Plc, in 1994. He was also on the founding team and SVP, Engineering of TIBCO through its IPO. As Chief Strategy Officer, he then helped launch Oracle’s Fusion Middleware platform in 2005. Hosted on Acast. See acast.com/privacy for more information.

As CEO of 6sense, Jason Zintak leads the company’s mission to help customers revolutionise revenue creation. Leveraging AI and data-driven intelligence, 6sense answers profound questions every B2B sales and marketing teams face, like which accounts are most likely tobuy, who should we reach out to, and what should we say to engage?Since Jason joined 6sense in 2017, the company has grown significantly by every measure, including increasing revenue from $5MM to $200MM+ ARR. Under his leadership, 6sense has been recognised for market-defining technology by Forbes Cloud 100, Inc. 5000, Deloitte Fast 500, Forbes AI50, Financial Times, Gartner, Forrester, and customer review platforms G2 andTrustRadius. The company has received recognition for its strong culture by Fortune and Inc.Magazine. Jason has also been honored by Goldman Sachs as one of the Most Exceptional Entrepreneurs of 2023. These accolades stem from Jason's focus on making smart moves, prioritizing people, andcreating a culture of innovation where every employee is inspired to challenge the status quo and create a better future.Jason is a proven leader with a winning record of excellence in scaling marketing and sales organisations in growth-stage B2B software companies. Over the past 23 years, Jason has helped establish disruptive platforms in marketing technology, ERP, CRM, and supply chain.Most recently, he was CEO of Platfora, a pioneer in big data analytics, which was acquired by Workday in 2016. Prior to that, he was CRO at Responsys, which was acquired by Oracle in 2013 for $1.5B, and EVP of worldwide sales and marketing for JDA Software (now Blue Yonder). He also spent eight years at SAP, where he served in various sales and leadershiproles spanning multiple technology categories and industry verticals.Jason's top leadership tips are to be curious and listen to understand; be genuine and practice humility; challenge yourself to aim high and then give it all you've got; have fun and enjoy the journey. Hosted on Acast. See acast.com/privacy for more information.