Working with clients can sometimes be stressful, can’t it? And when things are a little rocky, there’s one specific thing that can end up making or breaking your client relationships —R-E-S-P-E-C-T. When a client doesn’t 100% trust you, you can end up feeling frustrated and disrespected.  You probably want to burn things down and run away from working with clients at all.  But that’s not the answer! In this episode, we’re looking at the importance of respect to creating a trusted client experience, and how to consistently foster it. smallbusinessboss.co/respect-with-clients    

When you think about building a strong relationship built for success and longevity, what do you think matters most?  Whether it’s business or personal, trust is going to be one of the most important building blocks you’ll need.  Unfortunately, the status quo of online business is all about teaching us tips, tricks, and tactics that make us THINK we’re building a foundation of trust — only to find out later that foundation is actually sitting on quicksand. So how do we bake trust into everything we do? How do we ensure that the foundation of trust is built on solid ground? Here are seven specific ideas for you to build more trust in your business in 2022. Get the inside scoop right here.

Would you do business with someone you don’t trust?Of course not!Problem is, we don’t always know a business is trustworthy before we’re in too deep.  What we initially view as trust is actually superficial. It’s built using toxic and twisted tactics to get us to a place where we think trust exists. And those tactics are exactly how we’re taught to build an online business, which brings the question of how do we do this differently? How do we focus on building real, lasting trust with our community and clients? In this episode, we’re digging into three commonly used online business practices that build, and ultimately break trust so you know exactly what to avoid. Get the inside scoop right here: smallbusinessboss.co/trust-in-business

Do you ever feel a disconnect from what you see going on in the world of online business and how you’re actually running your business?  There’s so much chatter that seems to be focused on making more (and more and more) money that sometimes we can start to feel like maybe we’re not doing things right.  Now, don’t get me wrong — running a business can be awesome. But having to unlearn and think critically about our own roles in the online business world and the world, in general takes work.  So. Where do we begin?  In this episode, I’m digging into what I’ll be increasingly focusing on in the year to come and giving you some concrete ideas for 2022 so you can do the same. Get the inside scoop right here:  https://smallbusinessboss.co/year-of-the-bs-free-business/

Do you ever feel a disconnect from what you see going on in the world of online business and how you’re actually running your business?  There’s so much chatter that seems to be focused on making more (and more and more) money that sometimes we can start to feel like maybe we’re not doing things right.  Now, don’t get me wrong — running a business can be awesome. But having to unlearn and think critically about our own roles in the online business world and the world, in general takes work. So. Where do we begin?  In this episode, I’m digging into what I’ll be increasingly focusing on in the year to come and giving you some concrete ideas for 2022 so you can do the same. www.smallbusinessboss.co/year-of-the-bs-free-business

Have you ever looked at someone else’s business and wondered what *really* goes on behind the scenes?The end of the year is often a time for reflection, and here at Small Business Boss we always like to take a look at what went on during the past 12 months to celebrate the wins and learn some lessons.  That’s why In this episode, I sat down with Sara, our director of community and client service, to recap the year that was — the good, the bad and the ugly.  Get the inside scoop right here: smallbusinessboss.co/2021-year-in-review

Is it just me or do you sometimes feel like December can be a pressure cooker of expectations to plan, plan, plan for the coming year? Now, don’t get me wrong — I loooooove me some planning.  What I *don’t* love is this ridiculous and arbitrary demand on me that I must plan NOW.  Could be my rebel nature, could be the cumulative effect of things being really hard to plan in the midst of a pandemic.Whatever the reason, seeing people say we need to push ourselves to plan a whole year in advance so we can have the “best year ever!!” can be completely overwhelming.  But it doesn’t have to be.  In this episode, I’m sharing how I’m really planning for 2022 to give you a real-world perspective amid the end-of-year planning frenzy.  Get the inside scoop right here: smallbusinessboss.co/planning-for-2022

Have you wondered if your money goals are actually YOUR goals?  How to make money, how to manage money, and how much money you “should” be striving for is always a hot topic in the world of online business. We’re flooded with so many messages that sometimes, we end up pushing ourselves to meet goals that don’t actually serve us or our business.  We’re told if we’re not scaling we’re failing, and that just is not the case. That’s why in this episode, I’m unpacking money goals, why I think that the conventional teachings of online business are broken, and how we can define a new approach to making money. Get the inside scoop at: smallbusinessboss.co/money-goals

Have you ever assumed that just because something is high ticket, it must be good?We’ve certainly been there, but here’s the problem -  What exactly IS “high ticket”, anyway?  A certain dollar amount? A specific level of service? A high return on investment? The reality is that one person’s high ticket could be loose change for another, and the big price tag really means nothing in terms of actual value. It’s all subjective.  That’s why in this episode of Duped we’re digging into the high ticket economy of online business including WTF high ticket even means, its problems and why you probably shouldn’t believe the hype.  Find out more at duped.online

Have you ever felt like no matter how much you do you’re always seeing messaging telling you to hustle even harder? As an industry, online business is alllllll about the hustle. Hustling is worn as a badge of honor, but what we don’t talk about is what that 24/7 hustle can mean for us — Burnout, feeling apathetic and overwhelmed and more. So, is this culture of hustle really the dream we should be chasing? In this episode, guest Brittany Berger from Work Smarter chats with me about hustle culture, how it shows up, and how this intersects with ableism across the industry. Get the inside scoop right here: smallbusinessboss.co/ableism-in-online-business