That's What I Call Marketing

Conor Byrne
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Oct 22, 2024 • 54min

S3 Ep41: How Branding Shapes Perception in a Changing World with Mark Kingsley

Today’s guest is Mark Kingsley, an award winning designer, brand strategist and author of the Universal Principles of branding. During the conversation, as well as understanding Marks career influences from Carlos Santana, working on HP where as Mark says “they printed everything I created” we uncover the balance between creativity and corporate demands. We discuss global branding challenges and his strategic approach to maintaining brand identity across diverse markets but allowing that all important space for local nuances. Yes those local nuances do actually matter.We discuss some of Marks projects, like working on the Ogilvy positioning and the sometimes burdensome legacy of charismatic founders and the importance of experiential and emotional connections in brand development. And of course we chat about Marks acclaimed book, 'The Universal Principles of Branding,' providing insights into its creation and the overarching principles that guide effective brand strategy and how actually it is so nuanced. As is the case now, no episode is complete without a discussion on the ever-evolving role of AI in the creative industry, acknowledging both its potential and its challenges. We discuss how AI can democratise design tools while emphasising the irreplaceable human element in truly impactful art and branding. Mark's reflections on his teaching experiences and the importance of meditative thinking in creativity offer valuable lessons for aspiring designers.Marks enthusiasm for his work is palpable, and his insights into the intersection of art, technology, and branding are inspiring. This episode is a treasure trove of knowledge for anyone passionate about creativity and its myriad applications in the modern world.00:00 Introduction and Event Recap00:27 Journey into Irish Music01:52 Influence of Carlos Santana03:43 Designing for Music Legends05:08 Grammy Nomination Experience07:15 Transition to Corporate Work12:20 Global Branding Challenges19:50 Writing the Book on Branding24:21 Empowering Employees at Ritz Carlton25:14 Understanding Brand Transformation26:02 Political Ramifications in Branding28:53 The Story of Dapper Dan and Gucci33:50 AI's Impact on Creativity and Design38:03 Balancing Calculative and Meditative Thinking40:18 The Role of Taste and Pride in Creativity42:49 Current Projects and Future EndeavoursSponsor the podcast: https://www.thatswhaticallmarketing.com/sponsorFind Conor: https://www.linkedin.com/in/conorbyrne/ Hosted on Acast. See acast.com/privacy for more information.
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Oct 15, 2024 • 59min

S3 Ep40:Unlocking the Power of Culture through Curiosity with Dr. Marcus Collins

In this captivating episode of 'That's What I Call Marketing,' I sit down with Marcus Collins, the brilliant author of For The Culture and Clinical Assistant Professor of Marketing at the Ross School of Business, University of Michigan. This episode covers his work for Beyonce where he learnt so much about where the Queens tribe wanted to be to his work understanding and influencing culture today. We dive deep into Marcus's fascinating story, exploring how his early admiration for icons like Michael Jackson and Boyz II Men shaped his career aspirations. Marcus opens up about the challenges he faced in the music industry, which eventually led him to discover his passion for marketing, where he found a sense of belonging and purpose. He sheds light on the importance of community over fan clubs, recounting how his team discovered Beyonce's dedicated fanbase, the Beyhive, wanted something different to what the Beyentourage was set up to give them. Marcus explains how brands can tap into cultural production and human behaviour to drive meaningful connections and garner loyalty. We also tackle the complexities of segmentation and identity in marketing, with Marcus elaborating on how to truly understand and engage with diverse audiences. He emphasises the power of curiosity and cultural observation, encouraging marketers to look beyond the conventional and explore the nuanced corners of human interaction. Our discussion touches on the significance of micro-influencers and social proof, as Marcus shares his insights into why smaller, more authentic influencers often wield greater impact than big-name celebrities. He also delves into the unpredictable nature of cultural moments, using examples like the viral success of 'Jools Lebron and Demure' to illustrate how randomness and social contagion can be leveraged for marketing success. Marcus's new book, 'For the Culture,' serves as the foundation for many of the ideas we discuss, providing rich context and actionable insights for marketers. He also introduces an upcoming course with Cannes Lions, designed to help professionals unlock the influence of culture—a marketer's greatest cheat code. This episode is a treasure trove of wisdom and practical advice for anyone looking to harness the power of culture in their marketing strategies. Tune in to discover how understanding human behaviour and cultural dynamics can elevate your marketing game and drive behavioural adoption.03:01 Transition from Music to Marketing05:53 The Influence of Steve Stoute09:31 Understanding Culture11:54 Working with Beyonce20:57 Segmentation and Identity in Marketing28:31 Targeted Marketing and Network Effects29:05 How this is similar to James Hurman Current vs. Future Demand29:42 Social Contagion and Decision Making31:40 Micro-Influencers and Social Proof34:34 Cultural Production and Marketing43:24 Curiosity and Cultural Observation49:51 Exploiting Randomness in Marketing52:05 Unlocking the Influence of Culture CourseBuy the book For The Culture https://www.marctothec.com/booksConnect with Conor https://www.linkedin.com/in/conorbyrne/Sponsor the show https://www.thatswhaticallmarketing.com/sponsor Hosted on Acast. See acast.com/privacy for more information.
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Oct 14, 2024 • 2min

Rocking Marketing - a new TWICM Record

It was time for That's What I Call Marketing to extend from the spoken word and into the realm of music videos. This is the debut track from That's What I Call Marketing with thanks to my friends at Suno.com who helped produce, write, edit, arrange and to the gang at Canva for helping produce the music video. So yes this was all AI generated. Will it hit the charts, I doubt it, but just another demonstration of where we are headed with AI. Hosted on Acast. See acast.com/privacy for more information.
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Oct 8, 2024 • 48min

S3 Ep39: The B2B Power Shift & What Marketers Must Do with Andrew Haussegger

n this episode of 'That's What I Call Marketing,' host Conor Byrne sits down with Andrew Haussegger Co-Founder of Green Hat to talk about their recent research report The APAC B2B Buyer Journey Research Report https://green-hat.com.au/b2b-report This report has findings that should transform the way you think about your B2B Marketing and it is not just a report for APAC, it is not just a report for Marketing - this is something that your CEO, CRO need to pay attention to. Because the way we are set up for B2B right now is flawed.Tune in to this episode to find out why and what you need to do to get it right. You will learn about the failure of MQLs, why the buyer has even more power, how 73% of the buying journey is done before the engage with your sales team, the 'dark funnel, the role of solution buyers versus process buyers within organisations and how marketing strategies must adapt, the new evolving role of sales teams and why you need to think about the value you create and free the content. This is a not to be missed episode, it will change how you think.00:31 Overview of Green Hat03:02 The Importance of B2B Marketing04:22 Research Insights06:10 Shifting Balance of Power in B2B09:53 Understanding the Buying Process23:17 Reputation Building and Hidden Process Bias23:24 The Case for Ungating Content23:55 Leveraging First and Third Party Data27:22 Rethinking MQLs and Metrics32:59 The Evolving Role of Sales42:27 What can you do now!Get in touch https://www.thatswhaticallmarketing.com/sponsorCheck out Conor Byrne https://www.linkedin.com/in/conorbyrne/ Hosted on Acast. See acast.com/privacy for more information.
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9 snips
Oct 1, 2024 • 1h 3min

S3 Ep 38: From Good Old Boots to WOW Boots with Peter Markey, CMO Boots

In this episode, Peter Markey, Chief Marketing Officer of Boots & 2023 Marketer of the Year talks about how he is managing the legacy of the 175 year old Boots brand and making it a brand that WOWs in 2024. Peter generously shares his extensive journey and experiences leading some of the UKs biggest brands, shedding light on his strategic approach to maintaining brand relevance, leveraging data, and emphasising commerciality. We discuss the crucial role of empathy in leadership and how it influences innovative marketing campaigns like the 'Love Island' partnership that Boot UK has championed. Furthermore, Peter opens up about how his passion for improv comedy and music improv invigorates his professional creativity and adaptability. Through exploring his strategies for navigating marketing trade-offs, continuous customer engagement, and adapting to the ever-evolving landscape of marketing, Peter offers invaluable insights. And we get to talk about the future potential of AI in marketing. We also go back in time and talk about an interview Peter gave in 2009 where he is talking about some of the concepts that were later to be become mainstream thinking. Oh and we also get to chat about Queen Camilla and 80s music. This episode is a goldmine for marketers eager to learn from a seasoned expert about thriving amidst change and driving growth.01:57 Leadership and Marketing Strategies02:01 Insights on Data, Tech, and AI in Marketing06:40 Personal Career Challenges08:42 Navigating Redundancies and Career Transitions12:11 Sector Experience and Marketing Versatility21:45 Brand Purpose and Organizational Alignment24:33 Boots' Legacy and Future Vision28:13 Final Thoughts and Reflections35:38 The Commitment to Being a Good Example35:50 Debating Purpose and Financial Confidence36:49 The Power of Long-Term Purpose38:16 Creative Options and Purpose Work39:37 The Success of Boots' Summer Campaign41:52 The Importance of Team Input47:59 Boots' Strategic Partnerships52:43 Navigating C-Suite Relationships58:05 Staying Close to Customers59:11 The Value of Improv in Leadership01:02:32 Evolving Marketing Strategies01:04:23 Future Focus: Growth and AIGet in touch with That's What I Call Marketing to find out about sponsorship opportunities. https://www.thatswhaticallmarketing.com/sponsorCheck out host Conor Byrne https://www.linkedin.com/in/conorbyrne/ Hosted on Acast. See acast.com/privacy for more information.
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Sep 30, 2024 • 10min

Top of the Marketing Charts - Sept 2024 (the notebookLM hosts)

As I continue to invest time in AI and discover the impact and implications it is and will have on our industry, I have used NotebookLM to create this discussion based podcast episode based on the September Newsletter. I would love to get your thoughts on it, please leave a comment.I will upload the regular audio file as well.In this edition of That’s What I Call Marketing, we take a look back at what hit the top of the marketing charts in September. There’s a lot to unpack, from campaigns that caught my eye to debates that will get you thinking. We dive into some big questions around attribution—Analytics Partners ask if it’s doing more harm than good—and data-driven targeting, where Jon Bradshaw reckons the martech industry might be missing the mark.Some standout campaigns? Well, Tesco’s homewares range goes all high fashion, brought to life by BBH London with some truly slick OOH work. We’ve also got G-Star RAW teaming up with Olympic gold medallist Rhys McClenaghan in a fragrance-style spot that’s dripping with effortless cool. And then there’s John Lewis, slowly building to its Christmas crescendo with a new three-part campaign kicking off with a nod to its century-spanning heritage.But it's not all about the big brands. Tombola’s fun and surreal ad starring comedian Jo Griffin breaks the mould in the hyper-competitive online bingo space, while Firehouse Subs deliver laughs with their return of the ‘Hot Sauce Table’ in a spicy series of ads. Oh, and can we talk about AI? From Adidas experimenting with AI-driven ads to Viant launching ViantAI, the future of AI in marketing is a hot topic that won’t go away (even if it sometimes feels like we wish it would!).As always, we’ll also look at a few creative stunts, like Pizza Hut’s genius move of printing job seekers’ CVs on pizza boxes—guaranteed to get attention. Plus, a clever campaign from Dad Shift pushing for better paternity leave in the UK using statues in central London as part of their message. So grab a cup of tea, dive in, and don’t forget to leave a comment with what caught your eye this month! Hosted on Acast. See acast.com/privacy for more information.
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Sep 30, 2024 • 34min

Top of the Marketing Charts - Sept 2024

Check out the newsletter here for supporting charts and links: https://www.thatswhaticallmarketing.com/post/top-of-the-marketing-charts-sept-2024In this edition of That’s What I Call Marketing, we take a look back at what hit the top of the marketing charts in September. There’s a lot to unpack, from campaigns that caught my eye to debates that will get you thinking. We dive into some big questions around attribution—Analytics Partners ask if it’s doing more harm than good—and data-driven targeting, where Jon Bradshaw reckons the martech industry might be missing the mark.Some standout campaigns? Well, Tesco’s homewares range goes all high fashion, brought to life by BBH London with some truly slick OOH work. We’ve also got G-Star RAW teaming up with Olympic gold medallist Rhys McClenaghan in a fragrance-style spot that’s dripping with effortless cool. And then there’s John Lewis, slowly building to its Christmas crescendo with a new three-part campaign kicking off with a nod to its century-spanning heritage.But it's not all about the big brands. Tombola’s fun and surreal ad starring comedian Jo Griffin breaks the mould in the hyper-competitive online bingo space, while Firehouse Subs deliver laughs with their return of the ‘Hot Sauce Table’ in a spicy series of ads. Oh, and can we talk about AI? From Adidas experimenting with AI-driven ads to Viant launching ViantAI, the future of AI in marketing is a hot topic that won’t go away (even if it sometimes feels like we wish it would!).As always, we’ll also look at a few creative stunts, like Pizza Hut’s genius move of printing job seekers’ CVs on pizza boxes—guaranteed to get attention. Plus, a clever campaign from Dad Shift pushing for better paternity leave in the UK using statues in central London as part of their message. So grab a cup of tea, dive in, and don’t forget to leave a comment with what caught your eye this month! Hosted on Acast. See acast.com/privacy for more information.
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Sep 24, 2024 • 56min

S3 EP37: Living Your Brand Promise with CMO Greta Hammel

Greta Hammel is CMO of Promise Gluten Free Bread & Gallaghers Bakehouse. Greta is a seasoned marketing expert with incredible experience in global brands like Cadbury and Philadelphia. Greta shares her invaluable insights gained from years of experience in both large multinational corporations and smaller, scaling organisations. The discussion delves deep into her journey from working in major global markets to her current role in leading the innovative gluten-free brand, Promise Gluten-Free. We talk about being at Cadbury during the iconic Gorilla ad campaign and the impact that had on the brand, a massive turnaround in fortunes. We chat through Greta's hands-on experience in navigating cultural and market-specific challenges across Europe to address specific market business challenges with a consistent brand strategy that allowed space for nuanced executions.Leveraging her experience Greta transitioned into a smaller, but rapidly growing, brand in Ireland. Greta discusses how she applied her extensive skills to rebrand and reposition Promise Gluten-Free and Gallagher's Bakehouse, emphasising a consumer-centric approach backed by in-depth research. She discusses the challenges and rewards of this transition, particularly focusing on the importance of understanding local markets and making precise, impactful marketing decisions with limited resources.Conor and Greta explore the impressive growth and success of Promise Gluten-Free, highlighting its expansion into international markets like Canada, where it now holds the number one position in the gluten-free bread category. Greta's strategic leadership and consumer insight-driven marketing campaigns have been pivotal in this growth.This episode is insightful for marketers working in growing and scaling brands, offering practical advice on balancing big-brand principles with the agility required in smaller organisations. Greta's experience underscores the importance of a solid product foundation, meticulous market research, and tailored marketing strategies to drive brand success both locally and globally. Don't miss Greta's compelling story and the wealth of knowledge she brings to the table. Whether you're a C-suite executive or an aspiring marketer, this episode offers valuable lessons on brand growth, consumer engagement, and global marketing strategy.01:24 Greta Hammel's Career Journey06:08 Insights from Cadbury's Gorilla Ad18:46 Navigating Brand Strategy Across Markets24:08 Transition to Promise Gluten-Free29:29 Relaunching Gallagher's Bakehouse30:30 The Gluten-Free Revolution: Addressing Consumer Needs32:18 Innovative Product Development and Packaging33:18 Market Transformation and Growth35:04 Maintaining Premium Brands: Promise and Gallagher's36:25 Sourdough Success38:13 Creative Marketing Strategies43:37 Expanding into North America49:27 Award-Winning Marketing and Team Dynamics Hosted on Acast. See acast.com/privacy for more information.
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Sep 17, 2024 • 47min

S3 EP36: Total Brand Value with Shane McGonigle & Damian Devaney

In this episode of 'That's What I Call Marketing,' host Conor Byrne is joined by CEO of the Marketing Institute Shane McGonigle & Damian Devaney Partner at TBV Global, to talk about Total Brand Value. Sharing a passion for elevating marketing and helping develop world class marketers this episode covers the transformative value of brand and the important role of brand management. This isn't about soft fluffy brand stuff that gives marketing a bad name and allows some commentators spout misinformation about the death of brand. No this is about understanding the true meaning of brand and brand value. The episode explores the importance of cross-functional alignment within organisations for effective brand management.The discussion takes a deeper dive into the relevance of branding beyond just marketing, targeting not only marketers but also CEOs and CFOs. We challenge common misconceptions about branding, emphasising its vital role in building a company's reputation and aligning all departments to work towards a unified brand promise. The episode is rich with anecdotes and practical insights, such as the critical distinction between brand image and brand identity, and how strategic brand management can be a significant driver of commercial success.This episode is a must-listen for anyone looking to understand the intricacies of effective marketing and strategic brand management. It offers valuable perspectives on how education, continuous learning, and a structured approach to branding can equip marketers to drive significant growth and performance. Whether you are a CEO, CMO, or an aspiring marketer, this episode provides actionable insights to enhance your strategic capabilities and contribute to your organization's success.00:00 What do these guests know about Total Brand Value?20:23 The Growth Potential of Small Brands21:34 The Importance of Brand Management22:06 Leveraging Small Budgets Effectively22:53 Integrating Marketing Across the Organization23:26 Tools for Brand Positioning and Growth25:51 The Role of Training in Marketing Success27:25 Case Studies: Real-World Marketing Plans33:04 The Commercial Mindset in Marketing37:33 Effective Growth Strategies40:25 MII Course InformationConnect with host Conor Byrne on LinkedIn https://www.linkedin.com/in/conorbyrne/Thanks to today's show sponsor  CPL Marketing RecruitmentGet in touch email Instagram X YoutubeListen to all episodes here  Hosted on Acast. See acast.com/privacy for more information.
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Sep 10, 2024 • 59min

S3 Ep35: Advertising. The Weak Force with Prof. Koen Pauwels

In this episode of 'That's What I Call Marketing,' host Conor interviews Professor Prof. Koen Pauwels, a distinguished marketing expert from Northeastern University in Boston. The conversation delves into various aspects of marketing, including consumer behaviour, global branding challenges, impactful strategies, and the importance of understanding historical marketing theories to tackle modern marketing complexities. Prof. Koen Pauwels shares his extensive academic journey and consulting experience with renowned companies, providing valuable insights applicable to both large corporations and small businesses. The discussion also touches on the role of marketing technology, the balance between short-term and long-term strategies, and the nuanced trade-offs between privacy, pricing, and convenience in consumer decision-making. Whether you're a seasoned marketer or a newcomer, this episode offers a wealth of knowledge and practical advice to enhance your marketing approach.01:41 Discovering Marketing04:19 Consumer Behaviour Insights05:40 Global Brands and Market Entry09:12 Marketing Beliefs and Theories19:43 Working with Companies24:07 Marketing Technology and Attribution28:01 Understanding Consumer Privacy Preferences30:01 Amazon's Lookalike Audiences32:52 The Importance of Marketing Benchmarks35:20 Advertising Effectiveness and Strategy42:16 Advice for Small Brands and Startups48:35 Skills for Future MarketersThis episode is brought to you by CPL Marketing RecruitmentConnect with host Conor Byrne on LinkedIn https://www.linkedin.com/in/conorbyrne/Get in touch email Instagram X YoutubeListen to all episodes here  Hosted on Acast. See acast.com/privacy for more information.

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