Steve Jobs famously said, “It’s only by saying 'No' that you can concentrate on the things that are really important.” Let's face it -- everyone in Operations is busy. New projects come up, a pandemic completely upends your perfectly crafted forecast, or some tool you rely on breaks. With all the swirl that can come with being in Operations, there’s a magical arrow that every Ops person should have in their quiver: Saying 'No.' Operators are enablers by nature. Our roles are literally created to provide value to others, so our default answer to requests is often 'Yes.' On this episode, Sean outlines three specific strategies for how you can say 'No' in a way that will be beneficial and productive for both you as an individual and for your company as a whole. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on Twitter @Seany_Biz @HYPERGROWTH_pod

Have you ever worked at a company that has expanded internationally? Is your company thinking about doing so in the not-so-distant future? Not to worry, our guest today has done it all. Olga Andrienko is the Head of Global Marketing at SEMrush, where she leads an agile team responsible for marketing in over 50 different countries. On today’s episode, we’re going to learn what it takes to carve out a niche for yourself in each and every market, how to listen to your customers from halfway around the world, and why Olga once referred to SEMrush as the Ford of digital marketing in Germany. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Olga on Twitter @Seany_Biz @Olgandrienko @HYPERGROWTH_pod

One of the most common questions we hear is, when is the right time to invest in Sales Operations in my company? When is it too early? When is it too late? Luckily our guest, Pete Kazanjy, is a bit of an expert when it comes to early stage sales organizations. He wrote a book called Founding Sales and he is the founder of Atrium HQ, a sales performance analysis company. So on today’s episode, we’re going to answer that common question about when is the time to invest in Sales Ops. And for bonus points, we’re going to go deep on the core tenets of Sales Performance, the KPIs you should care about, and reveal the highest leverage actions we as Operators can take with our Sales Orgs. By the way... Pete lists A LOT of books in this episode. Here's the complete list for you: - The Goal by Eli Goldratt - The Score Takes Care of Itself by Bill Walsh - The Lean Startup by Eric Ries - Boyd: The Fighter Pilot Who Changed the Art of War by Robert Coram - Founding Sales by Pete Kazanjy - Cracking the Sales Management Code by Jason Jordan - Leading Sales Development by Alea Homison and Jeremy Donovan Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Pete on Twitter @Seany_Biz @Kazanjy @HYPERGROWTH_pod

The intersection of Sales Operations and Sales Enablement is a fascinating place. It’s where process, performance, systems, and analysis all converge. And in recent years, the tools at this particular intersection have absolutely exploded. Luckily, today’s guest, Spekit Co-Founder and CEO Melanie Fellay, is an expert in navigating the Sales Enablement landscape. On today’s episode, Melanie and Sean go deep on measuring the ROI of different enablement tools, the reality of tool exhaustion, and the important distinction between change management and change enablement. We’ll also learn how her former boss telling her they were getting rid of Salesforce eventually led to her co-founding the company she runs today. - IDC Study on Salesforce economic impact: https://www.salesforce.com/content/dam/web/en_us/www/documents/reports/idc-salesforce-economy-report.pdf - Study on technology adoption: https://www.sciencedirect.com/science/article/pii/S1877042812006271 Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Melanie on Twitter @Seany_Biz @melfellay @HYPERGROWTH_pod

On this episode, we're going inside the behemoth that is Amazon. More specifically, we're going inside Amazon Web Services, or AWS, where they have 1,500(!) Marketo users. Our guide is Darrell Alfonso, the Global Marketing Operations Manager at AWS. In our conversation, Darrell gives us the scoop on hiring with Amazon’s leadership principles, lessons in boosting your Operations team’s productivity, and what the elusive title of Email Bar Raiser means at AWS. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Darrell on Twitter @Seany_Biz @DemandDarrell @HYPERGROWTH_pod

When you were a kid and your parents told you to clean your room, were you one of those kids who just stuffed everything into a closet, closed the door, and marveled at how clean the room looked? If you’re an Operator inside of a hypergrowth company, you’re scrambling to keep your metaphorical room clean every day. And let’s face it, sometimes it’s cleaner than others. On today's episode, we're cleaning out the closet together, shining a spotlight on our mistakes, and giving you the 3-step process to implement the greatest closet organizer you can have at your company. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on Twitter @Seany_Biz @HYPERGROWTH_pod

For most of this show’s history, we’ve looked under the hood of software companies. But on this episode, we’re doing something a little different. We’re going inside Banza, the makers of chickpea pasta and the fastest selling pasta brand at Whole Foods and Target. Our guest is Banza's COO Mike Tarullo, who, as he puts it, "doesn't actually do operations." But you can be the judge of that. In our conversation, Mike explains the important difference between Operating and Operations for early stage start-ups, Banza’s guiding principles for hiring, and why industry expertise was not a top priority for their team. Whether you work in spaghetti or SaaS, check this one out. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Mike on Twitter @Seany_Biz @tarullo @HYPERGROWTH_pod

Let's face it... everyone thinks their team is special. Everyone thinks their problems are unique. But the truth is that your team isn't that special, and you might find lessons from peers in the places you'd least expect to find them. In this episode, Sean sits down with Drift's Director of Product Design, Tim O'Brien, to explore the surprising number of ways that an Ops team is the internal Product team for your company. And what you'll come away with is a laundry list of things that we as Operators can beg, borrow, and outright steal from our Product counterparts. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Tim on Twitter @Seany_Biz @timohbee @HYPERGROWTH_pod

If you spend any time on LinkedIn as an Operations person today, chances are you've come across a post or a piece of content from Sara McNamara, Sara has cultivated a unique and helpful voice in the world of Marketing Operations, not to mention she’s just really good at what she does. In our conversation with her, we dive into everything from getting lost in the sauce, managing the tech stack of a company that doubled overnight, and what Sara has dubbed Lamborghini problems. Check out Sara's new podcast, "Wizards of Ops": https://anchor.fm/sara-mcnamara Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean and Sara on Twitter @Seany_Biz @ifeellikemacmac @HYPERGROWTH_pod

It's annual planning time, so we decided to throw it back to one of our earliest episodes all about the annual planning process at Salesforce.com. On this episode of Operations, Sean goes back in time – to 2012, to be exact – when special guest Bala Balabaskaran first joined Salesforce as Vice President of Go to Market Technology and Operations. At the time, Salesforce was a $2 billion dollar startup going through hypergrowth. Sean and Bala talk about Salesforce's operating model and what it was like to be in charge of the go to market planning process at a large company with a startup mentality. Want to know Bala's step by step approach for building out the annual planning process at Salesforce? Listen to the full episode. Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on Twitter @Seany_Biz @HYPERGROWTH_pod