
Ecommerce Playbook: Numbers, Struggles & Growth
2020 transformed the world of ecommerce forever.
For the modern DTC brand, the rewards have never been greater. But the waters have also never been choppier, and the way forward has never been more uncertain.
So how do you navigate this dangerous new reality?
No matter how you do it, you’d better not do it alone.
That’s where the Ecommerce Playbook Podcast comes in — join Common Thread Collective’s Taylor Holiday & Richard Gaffin as they bring you guiding insights from across CTC’s portfolio of growing DTC businesses.
Whether you need a clear view on the macro issues affecting the world of ecommerce, or want to reorient your business around groundbreaking new big-picture strategies, Taylor & Richard are here to help answer the tough questions about what it takes to scale — and sustain — an ecommerce business.
Latest episodes

Dec 3, 2020 • 23min
5 Lessons From Black Friday, Cyber Monday
We won't delay, Black Friday & Cyber Monday went below average for the six brands we operate this year...
Here's why, plus five takeaways we learned.

Nov 24, 2020 • 11min
This Has To Work (Again)
As we head into Black Friday again, the same sentiment holds true: "this strategy has to work".
Andrew Faris gets transparent on the impact of what a win and (more importantly) what a loss would mean for business during BFCM. Here's how we are preparing for both options.

Nov 19, 2020 • 22min
Pre-Black Friday Anxiety Check
We're gearing up for Black Friday, Cyber Monday and it's natural for the business anxieties to sink in. To face the uncertainties, root yourselves in the certainty that comes with building a data-backed strategy.
Host Andrew Faris, talks us through the holiday strategy for each of the six brands under the 4x400 umbrella and how they're planning for success.

Nov 12, 2020 • 42min
Taylor & Andrew Build An Organic Marketing Flywheel
We're back with the monthly installment of "One Topic with Taylor".
This week on the show, we're going to do a thought-exercise about how to extend brand success beyond Facebook advertising & build an organic marketing flywheel.
Shownotes: https://www.youtube.com/watch?v=-F2yzttpbgE

Nov 5, 2020 • 16min
5 Holiday Tactics It's Not Too Late To Try (S2: E17)
You don’t have time to read this episode description, because Black Friday is right around the corner!
So, we'll be quick – today's episode will teach you five holiday marketing tactics it’s not too late to try.

Nov 2, 2020 • 23min
Product First, Brand Impact Second (S2: E16)
We’re diving back into the story of 31 Bits, one of our newly acquired ethical jewelry brands.
From its acquisition to proving viability, the growth journey has been a struggle.
This week, we’re taking a whole new approach – making changes that center in part on talking less about the brand’s impact in the world, and more on how great the product is.
Here’s how we’re approaching this new strategy.

Oct 21, 2020 • 1h 2min
We Acquired Our 6th Brand: Modern Fuel
This episode, we have an exciting announcement to make…
🎉 We’ve acquired our 6th brand: Modern Fuel 🎉
From its founder story to early-stage strategy, we cover all things brand acquisition on today’s episode.
Shownotes:
- Sadie’s Design Tweets: https://twitter.com/sadielewski/status/1314744909237309440
- Dave’s Modern Fuel Growth Plan: https://docs.google.com/document/d/1ZxDKtAdB5ysKNvftEYNKyUiONekwvs8lgD8LgjUGqVU/edit?usp=sharing

Oct 14, 2020 • 33min
One Topic With Taylor: Is Discounting Bad For Your Brand?
Back by popular demand, is the second monthly installment of “One Topic with Taylor” series on the Ecommerce Playbook Podcast.
CEO of Common Thread Collective, Taylor Holiday and host, Andrew Faris get together (*socially distant) to talk about a highly debated subject: whether or not your brand should discount.
Shownotes:
- DigitallyNative’s Tweet: https://twitter.com/digitallynativ/status/1315290781679325185?ck_subscriber_id=942738930
- CTC's Analysis Of Great Brands’ Discounting: https://commonthreadco.com/blogs/coachs-corner/holiday-campaigns-successful?utm_source=ecommerceplaybook&utm_medium=podcast

Oct 8, 2020 • 1min
Episode Update: A One Week Break
A short message and a notice of a one week break from the Ecommerce Playbook Podcast

Sep 30, 2020 • 15min
We Ran Out Of Inventory Somehow (S2: E15)
The ongoing narrative of what it’s like to run a new ecommerce business goes something like this:
1. Trying to prove brand viability in the early stages
2. Failing and learning post-launch
3. Then finally, growth
If you’ve been following along on the Ecommerce Playbook Podcast, then you’ll know that our brand 31 Bits has been hovering around “step 2” on that list.
And if there’s any indication on how it’s going, host Andrew Faris’s quote from this week’s episode says it all –
“I was hoping I wasn’t going to have to do an episode like this.”
If you can relate, then ... listen now.