Lead From the Heart

Pick up any business magazine today, and it won’t take you long to find an article that features the phrase, “according to Gallup research.” And whether that article is about workplace management, the future of work or how to most effectively lead a team of millennials, the studies to which the author will be referring […] The post Jim Harter: Gallup’s Chief Scientist Discusses His #1 Bestseller, “It’s The Manager” appeared first on Mark C. Crowley.

Over a span of only a couple of decades, we’ve witnessed entire industries get wiped out by digital disruption – advances in technology that have decimated traditional business models while ushering in new & previously unimaginable ways of delivering the same service. Very often, the innovators had never been previously seen as being either a […] The post Gerald Kane: How To Prepare For The Digital Disruption Headed Your Way appeared first on Mark C. Crowley.

In their new best-selling book, “Nine Lies About Work,” co-authors Marcus Buckingham (“First Break All The Rules”) & Cisco’s Director of Leadership, Ashley Goodall prove that many of the basic truths we’ve long believed about work are actually lies. As examples of our faulty assumptions, we believe the best people are well-rounded & that employees crave feedback. […] The post Ashley Goodall: Nine Lies About Work appeared first on Mark C. Crowley.

Gallup research shows 75% of people quit their jobs in response to a bad manager. 65% of Americans say they’d rather change their boss than get a pay raise. Global surveys report a staggering 70% of employees aren’t engaged at work – and only 4% of these employees had anything nice to say about their […] The post Tomas Chamorrow-Premuzik: Why Do So Many Incompetent Men Become Leaders? appeared first on Mark C. Crowley.

When we consider the future of our careers, most of us fully realize that the only way we can ensure our continued relevance & viability is by learning & growing. We know we have a need to get increasingly better at our existing jobs while, at the same time, preparing ourselves to do entirely new […] The post Brad Staats: A Framework For Staying Relevant In A Rapidly Changing World appeared first on Mark C. Crowley.

Harvard Business School professor, Amy Edmondson, is one of the world’s top experts on building highly cohesive, cooperative and productive teams. And much of her expertise comes from her decades of research into “Psychological Safety,” recently confirmed by Google to be the single most important quality found in all super-achieving groups. Simply put, psychological safety means that […] The post Amy Edmondson: Why Psychological Safety Breeds Exceptionally High Performing Teams appeared first on Mark C. Crowley.

We all know the primary reason companies go into business is to make money. But is it possible for organizations to thrive financially while also doing good in the world? USC Marshall School of Business Professor Emeritus, Jim O’Toole spent ten years researching companies that were founded with the uncommon ambition of driving profits – while […] The post James O’Toole: Leadership Lessons From The Enlightened Capitalists appeared first on Mark C. Crowley.

There’s a longstanding taboo against displaying emotions in the workplace – and it’s based on the idea that we make our best business decisions when we keep feelings and intuition out of the mix. But the time has come for us to directly question these longstanding beliefs about human effectiveness – and challenge the notion […] The post Liz Fosslien: The Future Is Emotional appeared first on Mark C. Crowley.

If you’d invested $1,000 in Netflix stock just a dozen years ago, you’d have $90,000 today – quite an extraordinary return from a company that fearlessly took on the Goliath, Blockbuster Video, and won – and today has 137 million customers worldwide. It wasn’t all that long ago that Netflix was shipping out a million […] The post Patty McCord: Parting Ways With Traditional Leadership Rules Is How Netflix Built It’s Hugely Successful Culture appeared first on Mark C. Crowley.

With people living longer than ever – and therefore wanting to work longer – a big question many workplace leaders are asking themselves today is whether workers in their 40’s, 50’s and 60’s can remain relevant in our rapidly changing digital world. If you have even a tinge of gray in your hair, you’ll be […] The post Chip Conley: How To Create A Thriving Multi-Generational Workplace appeared first on Mark C. Crowley.