Lead From the Heart

Wharton Business School management professor, Sigal Barsade believes too many leaders focus on how employees think and behave at work & largely ignore how they feel. This is because few managers realize that human feelings matter just as much – if not more – to their employees’ commitment, engagement & productivity. And by lacking a […] The post Sigal Barsade: What’s Love Got To Do With Leadership? appeared first on Mark C. Crowley.

In 2017, ride-sharing innovator, UBER was in serious trouble. The company was facing a lawsuit from drivers that alleged the first had cheated them of pay. Various media reports described UBER as having a “asshole culture: where women were sexually harassed and the firm’s CEO, Travis Kalanick was caught on video berating an UBER driver. […] The post Frances Frei: How To Build And Rebuild Trust appeared first on Mark C. Crowley.

Who isn’t impressed by a highly confident person?  Confident applicants are more likely to be hired, & self-assured politicians are more likely to be elected. Because we believe it produces a winning edge, we all strive to be self-confident. In fact, a surge of confidence can feel fantastic. It offers us a rush of energy – […] The post Don Moore: The Mindset You Need For Making The Best Life Choices appeared first on Mark C. Crowley.

What percentage of people would say they’ve ever had a really great boss? In an ideal world, most of us could recall a long list of past and present managers who fit the bill. But we know highly caring & supportive managers remain rare in most workplaces. As evidenced by consistently low employee engagement scores around […] The post Stewart Friedman: Be a Better Leader And Have a Richer Life appeared first on Mark C. Crowley.

Author Erik Larson has written six New York Times bestselling books including “The Devil In The White City,” a National Book Award finalist. On the day we recorded this podcast, his new book, “The Splendid And The Vile” ranked as the number-one work of nonfiction on both the New York Times & Wall Street Journal bestseller lists. The Splendid And The Vile focuses on Sir Winston Churchill’s first year as England’s Prime Minister (exactly […] The post Erik Larson: Why Winston Churchill Is The Greatest Crisis Leader Of All Time appeared first on Mark C. Crowley.

Now Is The Time To Make Employees As Important As Shareholders: For decades, businesses have deferred to the interests of shareholders above and beyond the interests of all other stakeholders – most especially employees. And according to London Business School finance professor, Alex Edmans, shareholders have long been conditioned to believe that the value any company produces […] The post Alex Edmans: The Choice Between People & Profits Is A False Dichotomy appeared first on Mark C. Crowley.

A Special Podcast! In the new era of remote working – forced upon at least a third of the world’s working population in just the past few weeks – all of our lives have been disrupted. The Coronavirus pandemic has us indefinitely confined to our homes, working away from our colleagues and offices – and […] The post Amy Edmondson: How To Lead & Succeed When The Future Is Uncertain appeared first on Mark C. Crowley.

Deborah Gruenfeld, a leadership professor at Stanford and author, dives into the dynamics of power in human interactions. She shares how using power to uplift others leads to better outcomes, contrasting it with self-serving behaviors. Their chat also touches on navigating imposter syndrome, maintaining authenticity, and ethical leadership practices. Gruenfeld emphasizes the transformative potential of self-acceptance and the importance of trust in teams, advocating for a communal approach to leadership.

It’s been said that “sight is a faculty, but seeing is an art,” and New York University social psychology professor, Emily Balcetis, fully concurs. In her new book, “Clearer, Closer, Better: How Successful People See the World” she says highly successful people tend to view the world differently – and the good news is that […] The post Emily Balcetis: How Successful People See the World appeared first on Mark C. Crowley.

At 32 years old, Doug Conant was fired from his job as Marketing Director for Parker Brothers Toy and Game Company – and he never saw it coming. Stunned, hurt, indignant, angry and humiliated, Conant nevertheless wasted no time working on a rebound. On the same day he was let go, he met with an […] The post Doug Conant: A Top CEO’s Blueprint For Leadership Success appeared first on Mark C. Crowley.