My Daily Business Podcast

n this very special tip episode, Fiona honors her late father by sharing one of her favorite lessons from him that she still applies to her business today. Get to know a little bit about Fiona’s wise dad and how he has influenced her and the people around him to look at life with more positivity and less worry about things we have no control over. Listen now and we hope you enjoy this special episode of My Daily Business Coach podcast. Topics discussed in this episode: Introduction [0:58]Remembering Fiona's Dad [1:14]His Best Advice [9:50]What Are You Worried About Right Now? [13:28]Conclusion [16:00] Resources mentioned in this episode:  Mavis! FilmAin’t No Doubt About It - Mavis Staples Episode transcript: For a full transcript of this episode please visit mydailybusinesscoach.com/podcast/37  Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

In every business, a problem comes up every now and then, and in some cases, a lot of these problems are often blamed on the people behind it. But before looking at the people, why not look at the processes involved. In this coaching episode, Fiona guides us through her steps in ensuring that a business’ systems or processes are set up properly.  Interested in starting your own podcast? Check out our self-paced course How to Start a Podcast online course here.  Topics discussed in this episode: IntroductionFiona’s Consulting BackgroundPeople and ProcessesSeven Steps To Set Up Processes ProperlyIdentify all of your business functions,Understand the output for each functionMap out the processes and identify which are working wellLook for the leaksTest itSet a deadline for when you are going to implement this process.Review and improveConclusionResources mentioned in this episode:  MindmeisterMy Daily Business Coach newsletterMy Daily Business Coach Good Business GroupEpisode transcript: For a full transcript of this episode please visit mydailybusinesscoach.com/podcast/36  Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

We’ve all made mistakes in our business but how do you handle it when a client or a customer confronts you about it? Are you someone who quickly owns up to faults? Are you someone who avoids confrontation at all costs? Do you kind of ignore the person and or ignore their emails or ignore the text messages with the person you've argued with until enough time has passed that your mistake is completely forgotten. In this tip episode, Fiona discusses the importance of owning up to your mistakes and shares how you can avoid doing them again by preparing your own ‘Fool Me Twice’ checklist. Topics discussed in this episode: IntroductionHow do you deal with arguments and mistakes?Fiona’s experience on handling a mistake she madeFool Me Twice checklistOn making mistakesOn owning up to themConclusionResources mentioned in this episode:  Marketing for Your Small BusinessPassion. Purpose. Profit.Episode transcript: For a full transcript please visit mydailybusinesscoach,com/podcast/35 Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

In this longer interview episode, Fiona talks to her good friend, Genevieve Bailey, the award-winning filmmaker behind award-winning documentaries such as I Am Eleven and Happy Sad Man. Genevieve shares her journey when she started creating her films and her thoughts on the importance of following your gut and speaks on why we all need to be kind not only to other people, but to ourselves as well. Listen now as Fiona and Genevieve give out helpful advice on important issues such as mental health during COVID. For more about Happy Sad Man or to arrange a screening visit happysadman.org Topics discussed in this episode: IntroductionCatching UpOn Getting StartedGenevieve's UpbringingOn I Am ElevenOn Her Filmmaking On Speaking UpOn Happy Sad ManHow To Reach GenevieveOn Mental HealthWorking Through UncertaintiesOn Having MentorsPutting The Creative Work Out ThereOn UpskillingLooking Back on When Genevieve First StartedOn Her LegacyWhat's Next for GenevieveConclusionResources mentioned in this episode:  I Am ElevenHappy Sad ManProud Mother PicturesLet Me Be AroundMy Daily Business Coach Podcast Episode 14 - Nick Shelton, BroadsheetPassion. Purpose. Profit.Episode transcript: For a full transcript of this episode please visit mydailybusinesscoach.com/podcast/34 Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

It’s another Tip episode for small business owners and if you need help with marketing, then listen now as Fiona shares three free marketing activities you need to do. These simple activities can help you the next time you make your marketing plan, so go ahead, find out what they are and hopefully, you will apply them in your business. Fiona also announces the winners of her recent contest.  Topics discussed in this episode: Introduction [00:54]Announcement of Winners [1:15]Three Free Marketing Activities [2:36]No.1 Figurehead Marketing [4:21]No.2 Retention Marketing [6:22]No.3 Internal Marketing [8:52]Conclusion [11:05] Resources mentioned in this episode:  Episode 24 - Buyer CircleEpisode 25 - Why Every Small Business Owner Needs To Embrace Their Inner Marketing HaterInterview with Chris CrouchMy Daily Business Coach NewsletterPassion. Purpose. Profit. Episode transcript: For a full transcript of this episode please visit mydailybusinesscoach.com/podcast/33 Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

As a business coach, one of the most asked questions Fiona gets from people who approach her for help is how to get more clients and customers for their businesses. In this coaching episode, she shares her top 10 tips that she recommends every small business owner must do to achieve their goal of consistently gaining new people who would want to avail any of your services or products. Listen now! Topics discussed in this episode: Introduction [00:54]Business Coaching with Fiona [1:13]10 Things That Will Get Your More Clients and Customers [1:45]1. Ask friends, family and past clients for referrals or past customers.  [4:19]2. Nurture your existing clients and customers.  [9:27]3. Cultivate collaboration and partnerships. [11:43]4. Hit up your local bloggers or even understand who they are. [13:19]5. Tell people what you do. [18:36]6. Make your business the “answer”. [21:18]7. Step away from the screen. [24:06]8. Offer something of value. [27:58]9. Advertise [31:33]10. Keep going. [34:31]Conclusion [35:47] Resources mentioned in this episode: Episode 24 - Buyer CircleAnswer The PublicGeneral AssemblySoda ArtsPassion. Purpose. Profit.Episode transcript: For a full transcript of this episode please visit mydailybusinesscoach.com/podcast/32 Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

In this quick tip episode with Fiona, she shares a story on making assumptions. In many situations, we find ourselves overthinking without knowing the other side of a story, thus affecting our mindset and how we deal with our circumstances. Fiona gives us three questions to ask ourselves to help us avoid thinking too much.  Topics discussed in this episode: Introduction [00:54]Contest Reminders [1:25]Believing What Your Brain Tells You [2:33]Example [3:06]Making assumptions [4:29]Three questions to ask yourself [6:39]What does your data say? [6:57]How can you validate your assumptions? [10:07]What does your gut say? [13:50]Conclusion [16:28] Resources mentioned in this episode:Google AnalyticsEpisode 24 of My Daily Business Coach podcastHotjarFullStoryBuyer CycleGoogle FormsSurvey MonkeyTypeForm Episode transcript:For a full transcript visit mydailybusinesscoach/podcast/31 Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

Happy Valley is one of Fiona’s favourite stores in her hometown of Melbourne, for its curated collection of items, for the experience it offers and the community it has cultivated around it. In today’s episode, she interviews Happy Valley owner, Chris Couch. Listen as they discuss how Chris has successfully managed different kinds of businesses (including Polyester Records, Candle Records and the Tramway Pub), and how he is coping as a small business owner during a pandemic. Chris also goes into detail in how he was able to create a community around his business and also the practicalities of how long it's taken him to get the business to a place that he's really comfortable with and he's happy with. Topics discussed in this episode: Introduction [1:20]About Chris Crouch and Happy Valley [1:57]Checking in with Chris [6:05]Describing Happy Valley [7:41]History [10:22]Chris' Upbringing [12:19]The Challenges in the Business [13:43]On Staying Motivated [16:34]Choosing The Stock [20:06]On Brands Featured on The Store [24:19]On Markets [27:47]On Having A 9-5 Job [32:03]Time Management [34:53]On Boundaries [38:58]On Saying no [40:07]The Business During COVID [42:07]On Books [48:42]On Doing The Business Differently [51:59]Tech Tools For The Business [57:44]On Happy Valley's Achievements [1:03:02]Connecting With Happy Valley [1:04:27]Conclusion [1:07:32] Resources mentioned in this episode: Happy ValleyShopifyXero Episode transcript: For a full transcript of this episode go to mydailybusinesscoach.com/podcast/30 Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

In this quick tip episode, Fiona shares her experience when she made a mistake in one of her emails and how she learned to celebrate her wins instead of being too focused on her mistakes. What are you doing now? What do you consider as your wins at the moment and how would you like to celebrate them? Topics discussed in this episode: IntroductionCelebrating the winsFiona's Email MistakeLooking BackHow to celebrate the small thingsConclusion Resources mentioned in this episode:Passion. Purpose. Profit. Sidestep the #Hustle and Build a Business You LoveMy Daily Business Coach NewsletterTranscript:For a full transcript of this episode and links to everything discussed within it, please  visit mydailybusinesscoach.com/podcast/29 Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.  

One of the first topics Fiona discusses with her clients during a session is money - How much are they earning? Are they earning enough? What is their financial goal for their business? And in this coaching episode, Fiona shares her thoughts on why it’s important to assess how much money you should earn to survive and thrive. Listen now as she talks about why money discussions can be awkward (for some) but completely necessary for a small business owner’s growth.Topics discussed in this episode: Introduction Why talk about moneySurvive figureParkinson's LawThrive figureOnline course about Money MappingJoin Fiona’s contestResources mentioned in this episode:Passion. Purpose. Profit. Sidestep the #Hustle and Build a Business You LoveParkinson’s LawAustralian Bureau of StatisticsMy Daily Business Coach ShopEpisode transcript: Special thanks to our sponsor, Vanta AI. Get $1000 off at vanta.com/mydailybusiness  Want to get your #smallbusiness sorted in 2026? Check out our 1:1 business coaching packages from a one-off session to 6-months of coaching.  Want to know more about AI and how to harness it for your small businesS? Join our new monthly AI chat for small business owners. You can join anytime at www.mydailybusiness.com/AIchat Try out my fave AI tool, Poppy AI here and use discount code FIONA.  We also love Descript.  Connect and get in touch with My Daily Business via our shop, freebies, award-winning books, Instagram and Tik Tok.