The Edge of Work

In the season finale,  Al shares some of the research HR, talent and the future of work that he's reading this holiday season, highlights and insights from season 3, and some ideas about what's ahead for season 4 in The Edge of Work. Happy Holidays!Resources Mentioned in this episode:- Gartner HR Trends: https://www.gartner.com/en/human-resources/trends/top-trends-for-hr-leaders-cpc? - I4CP 2024 Priorities and Predictions: https://www.i4cp.com/predictions- Lattice People Strategy Report: https://lattice.com/state-of-people-strategy-report-2024- Culture Amp 2023 Manager Effectiveness Report: https://www.cultureamp.com/resources/report/state-of-the-manager-2023-report

Steve Hunt is a chief expert at SAP, an organizational psychologist, and the author of "Talent Tectonics: Navigating Global Workforce Shifts, Building Resilient Organizations, and Reimagining the Employee Experience."With his background in organizational psychology and extensive experience working with various diverse organizations and industries, Steve has a keen understanding of how the workplace is changing, and what organizations can do to craft better work experiences that attract and develop talent, and unleash the purpose and potential of each employee.During our conversation, Steve shared his perspective on how two key shifts are reshaping the world of work, and what that means for organizations. Steve also went into detail on how organizations can create a better workplace for their people by improving the way we design jobs and create better organizational environments. Steve also spoke about the importance of leaders truly understanding the experiences of their frontline employees, the role of managers in the employee experience, and the importance of equipping managers with the right support and tools to help them better engage with their own employees.Links:Steve’s LinkedIn: https://www.linkedin.com/in/steventhunt/ Book: https://talenttectonics.com/ 

Rose Sheldon is the Chief Learning Officer at KeyBank. With 20+ years in the financial services industry working in roles across functions and departments, Rose understands how technology, innovation and customer preferences require organizations to rapidly adapt and evolve to a changing world of work. In her role as the Chief Learning Officer, Rose sees the importance of creating an organizational culture that enables a company to sense and spot emerging trends, and help employees from the front line to the executive level build the skills and capabilities the organization needs to be successful in a changing world of work.During our conversation, Rose spoke about how she has helped guide Key Bank to driving performance in a changing world of work by focusing on a culture of lifelong learning, and dispelling common myths about how learning works in an organization. Rose also spoke about how in her role as Chief Learning Officer, she thinks about aligning her own learning and culture strategy to the business strategy, the importance of change agility,  and how other organizations can think about intentionally and strategically using learning as a driver of organizational success.LinksRose Sheldon: https://www.linkedin.com/in/rose-sheldon/

Jen Fisher is the Head of Human Sustainability at Deloitte, a Best-Selling Author and TEDx Speaker. As one of the leading experts on well-being, Jen has spent the most recent part of her career helping leaders think differently about how they can improve the performance of their people through investing in the well-being and relationships of their people.During our conversation, Jen shared her perspective on the state of well-being, as well as the definition of human sustainability, and why it’s critical to any leader who wants to create an organization that drives high performance.  Jen also spoke about her own journey with well-being, success, and high performance has informed her views on human sustainability, what leaders can do to prioritize human sustainability, and Jen’s ideas about how we can create a better world of work by focusing on our people.Note: This is a recording from a LinkedIn Live.Links:Jen’s Book: https://www.mhprofessional.com/work-better-together-how-to-cultivate-strong-relationships-to-maximize-well-being-and-boost-bottom-9781264268122-usa Jen’s Newsletter: https://jenfisher.substack.com/Jen’s LinkedIn: https://www.linkedin.com/in/jen-fisher-cwbo/ Jen’s Articles: https://www2.deloitte.com/us/en/insights/multimedia/podcasts/the-problem-with-employee-wellness-programs.html 

Vincent Stanley is the Director of Philosophy at Patagonia, and the Co-Author of the book, The Future of The Responsible Company. In order to create a better world of work, it’s clear that organizations, and leaders specifically have a role to play in creating cultures and environments that drive performance and empower people. Patagonia has long been viewed as a leader of companies who are trying to blend people, purpose, and profits, and “do well while doing good” but the journey has not always been easy nor straightforward.During our conversation, Vincent spoke about the history of Patagonia, and how they think differently about their role as an organization, in the world, in their community and with their customers. Vincent spoke about some of the ways that Patagonia views their culture, their secrets to creating work that fuels their people, and his guidance on how other organizations can embrace becoming a responsible organization.Linkshttps://www.patagonia.com/product/the-future-of-the-responsible-company-paperback/BK235.html?dwvar_BK235_color=000&cgid=books

The Edge of Work has been exploring the role of the manager as well as the emphasis on manager development throughout its three seasons. During this episode, Al breaks down the role of the people manager in today’s world of work. During this episode, Al will cover:Why the manager is back in the spotlightThe challenges that managers face in today’s workplaceHow to Reimagine The Role of the ManagerSome best practices for developing managers fit to lead in today’s workplaceLinks:https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/stop-wasting-your-most-precious-resource-middle-managersKameko Leung and Aspiring Managers: https://podcasts.apple.com/cz/podcast/the-changing-landscape-of-talent-development/id1378433981?i=1000626064591&l=cs HBR Article: https://hbr.org/2023/11/reimagine-your-managerial-pipeline

David Landman is the Former Managing Director of Talent Development at Goldman Sachs, and the Head of Community for PeopleTech Enterprise. With experience leading talent development at Goldman Sachs for over two decades, David has first-hand experience in developing an enterprise talent strategy that aligns technology, people, and organizational systems that unleash the potential and performance of each individual employee so that companies can achieve their desired business results. During the conversation, David spoke about some of his philosophies on talent management & development, ranging from performance management, manager development, to identifying and developing the right kinds of behaviors of managers in his role at Goldman Sachs. David also spoke about what he thinks great management looks like in today’s world of work, the process of aligning individual career goals with organizational goals, and how David sees technology and talent working together to create a better world of work.LinksDavid Landman's LinkedIn: https://www.linkedin.com/in/davidhlandman/PeopleTech Enterprise: https://www.linkedin.com/company/peopletech-enterprise/David's Linkedin Article: https://www.linkedin.com/pulse/secret-cultivating-exceptional-teams-human-david-landman-ph-d-Erica Keswin's Episode: https://theedgeofwork.buzzsprout.com/2046865/13657243-s3-e21-reimagining-retention-with-erica-keswin

Michelle Braden is the VP of Global Talent Development at WEX Inc, a global payments processing platform. As a talent development leader, Michelle has held a number of talent development leader roles and has a keen understanding of how talent development can facilitate business outcomes and performance. Here are three key themes from this episode:How the workplace is changing, and the opportunity that talent development plays in creating a better company and better performanceHow talent development impacts not just traditional talent programs, but also new ways of workingThe importance of human leadership, and why it’s critical for today’s world of workA few of the key talent development initiatives she is leading, including a brand new executive development programLinks:Michelle’s LinkedIn: https://www.linkedin.com/in/mbraden/Al’s LinkedIn: https://www.linkedin.com/in/itsaldea/

Kevin Yates is a Speaker, Consultant, and Expert on measuring the impact of training and learning inside organizations. During our conversation, we spoke to Kevin about the role of training and learning in a changing world of work, the challenges and opportunities with measuring the impact of training and learning, and Kevin’s own perspective on how companies can better measure the impact of training and learning initiatives inside their organization so that they can elevate the potential of their people and achieve business goals.Links:Kevin’s Website: https://kevinmyates.com/Kevin’s LinkedIn: https://www.linkedin.com/in/kevinmyates/

Lou Tedrick is the VP of Global Learning and Development at Verizon. With a remit of overseeing learning that helps employees grow and deliver on business outcomes for 115,000 employees,  Lou and her team are constantly thinking ahead about how learning can support hundreds of thousands of employees across diverse businesses to be more productive, effective and engaged in their work.During our conversation, Lou spoke about the diverse roles and needs of the various business units, and how she and her team have identified ways to scale learning and leadership development experiences for their more than 115,000 employees.  Lou also spoke about how her philosophy for creating workplaces where people can thrive, the importance of supporting employee’s personal and professional growth,  what Verizon looks for and expects out of their leaders, and how Lou and her team approach using cutting edge technology (ex: AI, AR/VR) to help their employees develop the skills they need to deliver in a changing world of work.