
Sync Up by Microsoft 365
Sync Up is your one-stop shop for all things OneDrive. Join hosts, Stephen Rice and Arvind Mishra, as they shed light on how OneDrive connects you to all of your files in Microsoft and enables you to share and work together from anywhere, and any device! Hear from experts behind the design and development of OneDrive, as well as customers and Microsoft MVPs! Each episode will give you news and announcements, tips and best practices for your OneDrive experience, and some fun and humor!
Latest episodes

Jun 9, 2025 • 57min
Behind the Scenes at the M365 Community Conference
Live from the M365 Community Conference in Las Vegas, Stephen and Arvind break down the biggest announcements in OneDrive, SharePoint, and Microsoft 365—from mind-blowing Copilot demos to Sync deployment best practices. Plus, guest Vlad Catrinescu shares insights on governance, Copilot readiness, and the power of community. Whether you’re an admin, end user, or AI enthusiast, this episode has something for everyone. Click here for this episode's transcript. Click here to Subscribe to SyncUp on YouTube. Stephen Rice | LinkedIn | co-host Arvind Mishra | LinkedIn | co-host Vlad Catrinescu | Vlad Talks Tech | guest OneDrive | Twitter | Blog | Newsletter Microsoft OneDrive Blog - Microsoft Community Hub OneDrive Office Hours Sign Up: https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/introducing-onedrive-customer-office-hours/ba-p/3741494 Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft Podcasts & Shows – Microsoft Adoption Microsoft Community Learning - YouTube

May 1, 2025 • 42min
Photo Finish—OneDrive's Mobile Glow-Up
Olga Dalecka joins Stephen Rice and Arvind Mishra on this month's Sync Up podcast to share how OneDrive’s mobile app is transforming the way users experience and manage their photos. From Moments of Joy and Photo Shuffle to AI-powered editing and seamless sharing, this episode dives into the innovations making OneDrive the trusted home for your memories. Stephen Rice | LinkedIn | co-host Arvind Mishra | LinkedIn | co-host Olga Dalecka| LinkedIn | guest OneDrive | Twitter | Blog | Newsletter Microsoft OneDrive Blog - Microsoft Community Hub OneDrive Office Hours Sign Up: https://techcommunity.microsoft.com/t5/microsoft-onedrive-blog/introducing-onedrive-customer-office-hours/ba-p/3741494 Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft Microsoft Adoption Podcasts & Shows Microsoft Community Learning - YouTube

Mar 19, 2025 • 45min
How Microsoft Does OneDrive
David Johnson, Principal Product Manager Architect for Microsoft 365, shares his insights into managing OneDrive and SharePoint at scale. He discusses the balance between user experience and security, emphasizing intuitive labeling for effective data management. The conversation also touches on humorous challenges encountered during the rollout of cloud services and the distinct roles of OneDrive for personal storage versus SharePoint for team collaboration. Plus, he highlights the upcoming Microsoft 365 Community Conference and the importance of structured governance.

Feb 6, 2025 • 44min
Let that Sync in
In this episode, legendary sync expert Gaia Carini, product leader for OneDrive Sync since 2019, shares her vast knowledge on OneDrive Sync features. She dives into essential topics like Files on Demand and Known Folder Move (KFM), offering best practices for organizational deployment. Gaia highlights key differences between synchronization and backup in a business context while showcasing recent updates for both Mac and Windows users. Get ready to enhance your understanding of OneDrive Sync and optimize your file management!

Dec 10, 2024 • 34min
OneDrive's Year in Review & Unlicensed User Changes
With 2024 coming to a close, the Sync Up crew is reflecting on our favorite OneDrive features of the year, and looking forward to the Unlicensed User changes coming in 2025! Stephen Rice and Arvind Mishra are joined by keeper of the OneDrive roadmap, Irfan Shahdad, and Archive and unlicensed user expert Trent Green! Irfan will take you through the OneDrive 2024 experience to make sure you don't miss any of the great improvements in the product! Trent will guide you through the upcoming changes to unlicensed users in OneDrive, what it means, and how you can prepare! Click here to listen and watch all Sync Up episodes on YouTube. Stephen Rice | LinkedIn | co-host Arvind Mishra | LinkedIn | co-host Irfan Shahdad | LinkedIn| guest Trent Green| LinkedIn| guest OneDrive | Twitter | Blog | Newsletter Click here for transcript of this episode. Click here to learn more about Unlicensed User changes. Microsoft OneDrive Blog - Microsoft Community Hub OneDrive Office Hours Sign Up Microsoft News Podcasts page: Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft Microsoft Podcasts & Shows – Microsoft Adoption Microsoft Community Learning - YouTube

Oct 10, 2024 • 35min
AI Innovations for Work and Home
Joining Stephen Rice are OneDrive experts Jason Moore, Arwa Tyebkhan, Arjun Tomar, Carlos Perez, and Gaia Carini. They dive into innovative features like personalized pivots, Copilot agents, and the reimagined OneDrive Photos experience. Arjun highlights the AI-powered Catch-Up feature for document updates, while Carlos discusses navigation improvements in shared folders. Gaia shares insights on new AI-driven tools for admins. This engaging chat reveals how these advancements enhance both user experience and connection to cherished memories.

Sep 24, 2024 • 29min
In Focus—Designing for Copilot
Ben Truelove, a seasoned designer with 27 years at Microsoft, shares his expertise on crafting the innovative Copilot for OneDrive. He discusses the collaborative design process behind the user-friendly conversational interface. Ben delves into the challenges faced during integration and how user feedback shaped the final product. Accessibility features are highlighted, showcasing Copilot's role in enhancing user experiences, especially for those with disabilities. Tune in for an inside look at the future of design in Microsoft 365!

Jul 25, 2024 • 33min
(Re) Searching for OneDrive
Curious about how user research shapes OneDrive? In this episode of Sync Up, Stephen Rice, Arvind Mishra, and Rachel Hungerford dive into the world of UX research! Discover how the team gathers insights to improve your OneDrive experience, from Home to Sharing to much more! Research is key to how we learn and evolve the product to meet our users' needs, so don't miss out on these fascinating behind-the-scenes stories! Click here for transcript of this episode. Stephen Rice | LinkedIn | co-host Arvind Mishra | LinkedIn | co-host Rachel Hungerford | LinkedIn | guest OneDrive | Twitter | Blog | Newsletter Referenced Square Hole Video Microsoft OneDrive Blog home page: Microsoft Community Hub OneDrive Office Hours Sign Up Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft Microsoft Adoption Podcast + Video page Microsoft Community Learning - YouTube Sync Up on YouTube

Jun 18, 2024 • 1h 6min
Live from M365 Conference!
We're back! Stephen was on the ground at the Microsoft 365 Community Conference in Orlando, and this week he's catching Arvind up on all the amazing announcements from the conference! From Copilot to Colored Folders to Sync Health Report Exports, the conference was overfull with great features that will help you get the most out of OneDrive! Stephen Rice | LinkedIn | co-host Arvind Mishra | LinkedIn | co-host OneDrive | Twitter | Blog | Newsletter Microsoft OneDrive Blog home page: Microsoft Community Hub OneDrive Office Hours Sign Up Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft Microsoft Adoption Podcast + Video page Microsoft Community Learning - YouTube Sync Up on YouTube

Apr 24, 2024 • 43min
Data on the Move—Migrating to OneDrive
In this discussion, migration experts Vishal Lodha and Yogesh Ratnaparkhi dive into effective strategies for migrating content to OneDrive. They bust common myths, clarifying that successful migrations can occur in months, not years. The duo highlights the importance of change management and showcases various useful migration tools. They also touch on the significance of planning to tackle challenges like throttling, ensuring a smooth transition while enhancing digital security and organization.