Shannon Waller's Team Success

There are plenty of reasons why teamwork falls apart: poor communication, unclear expectations, lack of leadership … but more often than not, it comes down to reliability. No matter how professional, skilled, or charming you are, if people can’t depend on you to show up on time, do what you say, finish what you start, and say please and thank you, no one is going to want to work with you—and teamwork will grind to a halt. Here’s what you need to know.

Every entrepreneur is on a first-name basis with unpredictability. It’s just a part of the deal, and nowhere is that more true than when it comes to sales. But what if there were a way to actually create a process for sales that can be taught, replicated, and proven to work? In this episode of the Team Success podcast, Shannon Waller interviews expert sales coach and consultant Mark Cox, where he reveals his revolutionary concept, the Four Keys to Success for Sales Leaders. You’ll learn the strategies, processes, and tools you need to create a winning sales team—and take the guesswork out of your biggest uncertainty.

As an entrepreneur, you’ve worked really hard to become an expert in your field. You know your clients expect the best, and you assume you’ll be rewarded for your knowledge. However, that’s just the starting point. It’s the bare minimum required to get your clients in the door. If you want to actually retain them long-term, it’ll take a lot more. In this episode of the Team Success podcast, Shannon Waller shares the three most important ways entrepreneurs can create real value for their clients—and lasting relationships with them. Keep listening to learn more!

In this episode of the Team Success podcast, Shannon Waller speaks with Patti Mara, a successful entrepreneur, longtime coach for Strategic Coach®, and author of UpSolutions, an incredibly useful book for any entrepreneur looking to take their value creation and relationship-building skills to the next level. In the interview, Patti shares the three mindset shifts necessary to transform your team members into heroes, your customers into fans, and your challenges into opportunities—and why that consistently leads to long-term success. Keep listening to learn more!

When life gets unpredictable and planning for the future feels impossible, successful entrepreneurs don’t just give up on their goals. They change tactics. In this episode of the Team Success podcast, Shannon Waller walks you through a simple and effective process for managing uncertainty, communicating expectations to your team and clients effectively, and working toward your goals, even in the most chaotic of circumstances.

Every one of us struggles with focus throughout the day, especially in times of stress or uncertainty, and it can be easy to blame technology for our lapses in concentration. But what if the problem weren’t about the things outside of us … but what’s going on inside? What if it were more about how we’re feeling in those moments than what we’re doing? In this episode of the Team Success podcast, Shannon Waller interviews Nir Eyal, best-selling author of Hooked and Indistractable, about simple steps entrepreneurs can take to avoid distraction, build healthy coping habits, and make things happen!

Have you noticed a shift in team member engagement since the pandemic? Times of crisis or rapid change often bring out the best (and worst) in people, leaving most entrepreneurs with a team composed of those eager to pull their weight … and those only looking to get by. But what does engagement actually look like? How can you separate your top players from those sticking to the sidelines? In this episode of the Team Success podcast, Shannon Waller outlines the key traits of an entrepreneurial attitude, what they look like in practice, and how to support this mindset in your team members so they’re better able to support you.

When was the last time you took a step back and looked at the systems controlling your business? Whether you’ve put thought into them or not, they exist, and they’re affecting every aspect of your business and life. So what if, by just investing a few purposeful hours of your time, you could save yourself a whole year’s worth of effort—and make more money in the process? In this episode of the Team Success podcast, Shannon Waller interviews Josh Fonger, the entrepreneur behind the wildly successful business Work the System, about his process for developing and implementing systematic solutions to complex business problems, and how it’s changing lives, one entrepreneur at a time.

As an entrepreneur, you’re responsible for providing leadership to everyone on your team, and you may find this becomes increasingly difficult during periods of instability and change. At Strategic Coach, we’ve thought long and hard about the best ways to take care of our team members and help them stay productive when stress is running high, and we’ve realized it all comes down to one simple question. Keep listening to find out more!

There are plenty of great assistants out there in the world, but not all of them are great for you and your business. In this second of two installments of the Team Success podcast, Shannon Waller continues her interview with entrepreneur Tim Francis, the owner of Great Assistant, a thriving business that has helped hire over 300 great assistants in just 12 years. They explore the benefits of having a fully remote assistant, some strategies for making your working relationship as profitable and productive as possible, and a unique concept called “Four A’s and a P” that makes hiring simple, effective, and transparent for everyone involved. Listen now!