
Shannon Waller's Team Success
Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
Latest episodes

Jul 23, 2021 • 18min
How To Deal With Entrepreneurial Overwhelm
It’s hardly a secret that most entrepreneurs carry a lot on their shoulders … but that doesn’t mean it’s a prerequisite for the job. In this episode of the Team Success podcast, Shannon Waller explores the very common (and totally avoidable) issue of entrepreneurial burnout. She shares common reasons why you feel obligated to say yes to everything, why it’s so detrimental to not only your efficacy in the workplace but your overall well-being, and effective strategies for saying no more often—and with grace.

Jul 8, 2021 • 56min
How To Increase Your Adaptability Quotient, with Ross Thornley
Change is inevitable, and never has that fact been more relevant than today. Teams and individuals no longer have a choice about whether to adapt and
change, because the alternative is getting left behind. That means the number one skill entrepreneurs need if they want to support their teams and continue growing their business is adaptability. Fortunately, that skill can be developed and strengthened, and Ross Thornley, the co-founder of a company that transforms the way people and organizations adapt to change by measuring and improving their AQ (Adaptability Quotient), wants to help. In this episode of the Team Success podcast, he and Shannon break down exactly what adaptability means, how you can improve and strengthen yours, and why it’s so important in business today.

Jun 28, 2021 • 11min
Nip It In The Bud: Your Best Solution For Stopping Poor Behavior In Its Tracks
Is there some poor behavior in your company that you’ve been tolerating, or issues you’ve been ignoring? Well, your silence is making it worse. If team members don’t know they’re not acting in alignment with your values, or worse, know they can get away with breaking the rules, nothing will ever change, and you’ll find yourself spending more time cleaning up messes than running your company. But it doesn’t have to be this way. In this episode of the Team Success podcast, Shannon Waller shares the most common reasons why these issues arise in the workplace, practical solutions for resolving them, and what can happen if you continue to let poor behavior go unchecked.

Jun 9, 2021 • 47min
The Real Meaning Of Diversity — Author Interview With Justin Jones-Fosu
The word “diversity” comes up a lot in discussions around workplace culture and decorum, but few of us truly understand what it means. We think of the big three—gender, race, sexuality—and forget about all the other differences that make us truly diverse. Because that’s really what it’s all about: difference. And it’s the work of all of us to learn how to engage and collaborate with people no matter how different from us they are. In this episode of the Team Success podcast, Shannon Waller interviews successful entrepreneur, diversity coach, and best-selling author Justin Jones-Fosu about his latest book, The Inclusive Mindset, where he shares practical tips, insightful stories, and plenty of wisdom about how to practice inclusivity, why it’s so important, and how it can bring renewed meaning to your life and to the lives of those around you.

May 26, 2021 • 9min
The Importance Of Core Values
Every entrepreneur dreams of having a company that manages itself—of being able to leave the office feeling confident that their team can make decisions that will benefit the company without needing to ask permission first. But that’s not often the reality. The thing is, your company and your team are only as strong as your core values. The more clearly you can articulate exactly how people need to show up, work together, and interact with clients, the more freedom they have to make decisions on their own. In this episode of the Team Success podcast, Shannon Waller walks you through the importance of communicating your core values, the effect it has on company culture and team behavior (especially in today’s remote work culture), and some expert tips on finding yours.

May 12, 2021 • 39min
The Exponential Impact Of AI — Interview with Evan Ryan
For many us, the phrase “Artificial Intelligence” conjures up images of a bleak, joyless future where machines have taken over and humans have to fight for their place in the workforce. But that’s the Hollywood version of AI, not the reality. The fact is, AI can significantly improve the lives of your team members—and your overall business growth. And according to Evan Ryan, the entrepreneur dedicated to helping businesses achieve faster, better results using AI, it’s actually the hidden secret to leveraging the best of your team’s skills and improving overall efficiency, productivity, and innovation.

May 3, 2021 • 7min
Power Vacuums And Dominant Personalities: Why Successful Entrepreneurs Know When To Step In—And When To Take A Step Back
Dominant, decisive, doer: Does this sound like you? If you’re like most entrepreneurs, you want things done and you want them done now, and if no one steps up to the plate, you can’t help leaping in … whether you’ve got the necessary expertise or not. In this episode of the Team Success podcast, Shannon Waller explores what it means to have a driver-type personality, how it can hinder performance (and decrease results), AND what to do about it.

Apr 14, 2021 • 52min
The Importance Of Teaching Your Team Members To Think Collaboratively — Author Interview with Jill Young
In order to build a Self-Managing Company®, you need self-managing team members, and that starts with you. It starts with empowering your team to think critically, react creatively, and work collaboratively. In this episode of the Team Success podcast, Shannon Waller interviews EOS Implementer®, coach, and best-selling author Jill Young on her latest book, The Thinking Advantage: Four Essential Steps Your Team Needs to Cultivate Collaboration, Leverage Creative Problem-Solving, and Enjoy Exponential Growth, where she shares her four-step process for teaching your team members the skills and mindsets they need to confidently support you and your business.

Mar 31, 2021 • 9min
The Value Of Relationships In A Virtual World
In this new era of remote work, building and maintaining relationships can feel almost impossible. But it’s also more important than ever. It’s strong relationships, not simple transactions, that make for a fulfilled, connected, and productive team—and happy clients. In this episode of the Team Success podcast, Shannon Waller walks you through her best strategies for staying connected in a virtual world and discusses why this is so important, not only for the health of your team members and business, but your own too.

Mar 16, 2021 • 52min
Building An Employee Incentive Plan That Actually Works—Author Interview with Alex Freytag
Incentive plans are some of the most valuable methods of increasing team member productivity, cultivating an engaged workforce, and maximizing a company’s potential. Yet most entrepreneurs don’t understand how to create or use them to their best advantage. In this episode of the Team Success podcast, Shannon Waller interviews Alex Freytag, author of Profit Works, about the importance of encouraging a sense of ownership among your team members and his proven tips for doing it simply, creatively, and effectively.