Scouting for Growth

Sabine VdL
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Oct 30, 2025 • 43min

Agentic Frontier: Re-imagining Enterprise AI with EY x Microsoft

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Ulrich (Uli) Homann, Corporate Vice President, Microsoft, and Mark Luquire, EY Global Microsoft Alliance Co-innovation Leader, about how to build an agentic AI enterprise that doesn’t just work faster, but works smarter and, most importantly, works for everyone. KEY TAKEAWAYS In the past automation has been very task driven and specific, things had to go in a certain order and you needed to know that order ahead of time. While you need some of that with generative AI, we now have a system that can help do some of that thinking, so if things change in the process along the way, you can deal with it. Now you can rethink what processes even need to exist and focus on the outcome and how to get to it in a new way.  By giving everyone at EY access to generative AI a couple of years ago we learned that people were able to accomplish more more quickly. They used it as a thought-partner, used it as a way to fine tune the product they were working on. Being able to see the evolution of generative AI to now where it’s coding applications on its own almost, seeing the new agent capabilities and tools, and being able to take action on its own with very little prompting, it opens the doors to possibilities and what you’ll be able to do in the future.  BEST MOMENTS  ‘Focus on where you want to be and then rethink how you’re going to get there, that’s the real key.’ ‘It’s not just an assistant to you, providing you with information, it’s actually taking on work it’s actually thinking through and processing those things as well.’ ABOUT THE GUESTS Ulrich (Uli) Homann is a Corporate Vice President & Distinguished Architect in the Cloud + AI business at Microsoft. As part of the senior engineering leadership team, he’s responsible for the customer-led innovation efforts across the cloud and enterprise platform portfolio. Previously Homann was the Chief Architect for Microsoft worldwide enterprise services, having formerly played a key role in the business’ newly formed Platforms, Technology and Strategy Group. Prior to joining Microsoft in 1991, he worked for several small consulting companies, where he designed and developed distributed systems and has spent most of his career using well-defined applications and architectures to simplify and streamline the development of business applications. Mark Luquire leads the EY organization’s global efforts to co-develop innovative solutions with Microsoft and clients, driving growth and accelerating technology strategy. He oversees cross-functional teams spanning sectors and service lines, serving as a key liaison to Microsoft’s product and engineering teams. Previously, Mark headed Platform Adoption for EY Global, leading enterprise-wide AI and cloud enablement, including integrating generative AI tools like EYQ, GitHub Copilot and Microsoft Copilot. He also created the first EY Global DevOps Practice and led cloud transformation efforts, making EY a leader in Microsoft Azure usage. Mark’s career includes leadership roles in large healthcare enterprises and technology startups, where he established scalable operations, spearheaded digital transformation, and built high-performing global teams. ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Oct 22, 2025 • 34min

Laurna Castillo: How Wildfire Resilience is Rebuilding California

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Laurna Castillo, Senior Vice President of Product at CSAA Insurance Group, a AAA insurer serving millions of customers across the western United States. Laurna has become a leading voice in reimagining how the insurance industry – and entire communities – can build resilience in the face of escalating wildfire risk. On this episode, Laurna will share her journey, lessons learned from the frontlines of growth, and actionable insights for listeners eager to drive meaningful impact in their own ventures. KEY TAKEAWAYS The AAA was originally an automobile association focussed on making cars safer with advocacy for seatbelts, for example. Without seatbelts car insurance would be more expensive making driving less accessible to the average person. It’s the same with wild fire, there a massive quantities of homes being lost every year and if we don’t have these solutions for less homes being burned down by wild fire, it’s going to be less accessible for the average consumer to live in places like California. Knowing where to start was our biggest challenge, but picking a direction and sticking with it, and recognising all the different facets that need progressing, we leant in when we recognised those. We’ve learned that people are overwhelmed. There’s so much information out there, if you speak to your neighbour you might get one thing, if you speak to your local fire-chief you might get another. That was reinforced in our community engagements, as was the fact that trusted voices matter; people are most likely to trust the motivations of people they know rather than insurance companies.  We’ve been leaning into this problem with this mindset for over a decade and it’s becoming more of a strategic focus and imperative for us because of the increase in really large fires that are affecting a lot of properties. One of the most important issues is where to start, in terms of mitigation. The 0-5 foot ignition zone is the single most important factor. Te next is scalability, we need to rally around and give common standards and similar messages, that will help homeowners receive clear, consistent guidance. BEST MOMENTS  ‘Do the next, best, right thing that’s in front of you. If you keep doing that, eventually it builds up into a system of change and collective progress.’  ‘I cannot emphasise enough how important partnerships are to this problem. They extend reach.’ ‘The easiest way to have a wild fire resilient home is to build one, building one that’s not resilient and trying to retrofit it is less optimal and not as easy.’ ‘The single most important thing is clearing flammable material (fences, overhanging trees and bushes) from a 0-5 foot zone from the house.’ ABOUT THE GUESTS Laurna Castillo is a forward-thinking leader and passionate advocate for innovation and sustainable growth. With a dynamic background spanning entrepreneurship, community development, and strategic leadership, Laurna has dedicated her career to empowering organizations and individuals to unlock their full potential. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Oct 16, 2025 • 50min

Yo Kwon: How AI Claim Letters Cut Errors, Costs, and Cycle Times

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Yo Kwon, CEO at Voltaire.Claims. Together, we pull back the curtain on how enterprise operations (and in particular finance and insurance operations) are being reinvented – not tomorrow, but right now. KEY TAKEAWAYS           ·       I was working with my co-founder on Ai technology trying to work out what would be applicable for wider businesses. While we were testing ideas someone was using one of our products to write claims letters. ·       Adjustors don’t enjoy writing claims letter, especially denials, they lean heavily on templates and cheat sheets to figure out the clauses to cite, so small mistakes and big ones can slip though. Voltaire generates each letter from scratch, it doesn’t take shortcuts which removes the room for error.  ·       Litigation alone adds an average of $10,718 per claim in loss adjustment expense, we projects Voltaire can reduce litigated claims by 10% or more through more defensible correspondence. Even a conservative 5% improvement in leakage through clearer letters translates to $320,00 in recovered value.  ·       We include critical guardrails. If an adjustor requests a denial letter but there’s no valid policy exclusion that exists to support the denial, the system returns ‘no relevant policy language was found’. This prevents a wrongful denial or compliance violation before it happens. BEST MOMENTS  ‘Before I started this company I did not think this would be a problem in 2025, and this is a problem because of the complexities of claims.’  ‘Whenever productivity is measured, people will choose speed over compliance, I’d go far as to say most adjustors never actually learn the correct way to write a claims letter.’ ‘Claims managers and adjustors have told us the AI is teaching them things about policies that they’ve never known before.’ ‘Our approach treats compliance as a product feature, not an afterthought.’ ABOUT THE GUESTS Yo Kwon is the Co-Founder and CEO of Voltaire.Claims, where he leads the development of cutting-edge AI solutions that transform insurance correspondence. With deep expertise in artificial intelligence, decentralized systems, and cybersecurity, Yo brings a rigorous technical perspective to one of the industry’s most overlooked but high-impact challenges: claims letter automation. Under his leadership, Voltaire has built a lightweight, API-driven platform that integrates seamlessly with core systems like Guidewire to deliver accurate, regulator-compliant claim letters in seconds. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner.   Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Oct 8, 2025 • 1h 7min

Bobbie Shrivastav: Building the Insurance Ops OS - Generative AI Workflows That Cut 70% of Manual Work

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Bobbie Shrivastav, co-founder and CEO of Solvrays about building AI-driven workflows that aim to eliminate 70% of manual back office work with governance, auditability, and with human-in-the-loop controls directly built in. They also talk about what makes vertical AI for insurance defensible and measurable, compressing sales and implementation cycles without cutting corners on risk, change management, and how to augment teams as talent retires while new talent ramps up. KEY TAKEAWAYS When the work comes into an organisation, not everything is digital. Things are still mailed, the first help we provide is extracting the information from those manual sources and place it with the right person in their case management system. That alone eliminates 5-7 touch points. When an agent sends an email we’re able to get a new business application, we’re able to extract the information, we understand that this is a new business applications, and we can take that data and integrate it into the new business solution. Before, someone would have checked an email, gone to the new business application and keyed that in so work could move in. We’ve eliminated that complex new business touch point. 74% of our industry is still tackling legacy. Customers don’t care if you’re still using mainframes, they shouldn’t feel a difference. We’re using agentic AI as a connector to legacy systems, we’re also doing database to database connectors, and for newer systems we’re using APIs. We eliminate a dependency factor and empowered IT to work with new technologies, so they’re not dependent on us. But the business and IT partnership with any project, whether it’s our solution or another, is the key to success. BEST MOMENTS ‘We want to be a ray of hope for the operations staff for back office.’ ‘What makes us superior, from an industry point of view, is that we’ve innovated in this space for the last 10 years, we understand operations intimately.’ ‘Once a signature is signed, our goal is to do one workflow in two weeks, not months or years, weeks.’ ‘Where I’ve seen most anxiety in business and IT is in implementation, it can drain your team. Our goal is: If we can build our orchestration layer the right way you don’t have to be so tense.’ ABOUT THE GUESTS Bobbie Shrivastav is founder and managing principal of Solvrays. Previously, she was co-founder and CEO of Docsmore, where she introduced an interactive, workflow-driven document management solution to optimize operations. She then co-founded Benekiva, where, as COO, she spearheaded initiatives to improve efficiency and customer engagement in life insurance. She co-hosts the Insurance Sync podcast with Laurel Jordan, where they explore industry trends and innovations. She is co-author of the book series "Momentum: Makers and Builders" with Renu Ann Joseph. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Oct 1, 2025 • 1h 3min

Amrit Santhirasenan: Talks Agentic Underwriting… From Theory to Enterprise Transformation

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Amit Santhirasenan, co-founder and CEO of hyperexponential, an actuary and software engineer who has built the AI native pricing and underwriting platform used by leading specialty carriers. In this episode we cover how to turn messy submissions into structured signals your pricing model can trust – without hiring an army, multi agent architectures, the agentic AI mesh, and the human in the loop controls executives need for auditability and speed, and where agentic underwriting is ready today (and where it isn’t), plus the metrics executives should track—cycle time, hit ratio, and loss ratio uplift. KEY TAKEAWAYS Email submissions were a luxury at the start of my career! What’s been so exciting for me, as a self-professed nerd, is the pace at which the capabilities of core models have got so good that even 6 months ago was a whole product’s capability and feature set is now within the gift of Gemini or GPT5. If you’re an underwriter filling out a spreadsheet/renew model, in 2025 you need to be working with hx underwriting , actuary or agent inside a renew model to have your paired partner helping you get to the best result. Why can’t you have deep risk research on every single risk? Why can’t you say: Tell me the most important characteristics in the world that you can tell me about the top 3 exposures? No human can do this work, the cost/benefit trade off there isn’t economic, but you can run an OpenAI deep risk API call to do that on every single risk you underwrite today. We do it for you, it’s what we do. All of a sudden it’s dramatically easier to bring that level of differentiation and specialism in the way that great underwriting has always been done to every single risk you want to touch. BEST MOMENTS ‘You won’t see that many places with a $7 trillion contribution to GDP, with such a small number of companies and people responsible for this.’ ‘We demonstrated the first API machine vision algorithm in the market in 2017, now kids coming out of university are doing that as toy projects before they get to our clients.’ ‘You can have an army of digital agents helping you now, all for $20 per month!’ ‘Generative AI models have unlocked the ability to pull data so quickly out of the information required for underwrite that you can put a very quick red/amber/green status on risks, several orders of magnitude greater than ever before.’ ABOUT THE GUESTS Amit Santhirasenan is the Co-founder and CEO of Hyperexponential (hx), the AI native pricing and underwriting platform for P&C insurers. Under his leadership, hx Renew has become known for delivering executive level outcomes: ~50% faster submission to bind, 10× faster model build and deployment, and a platform that supports $45bn+ in GWP for 20+ enterprise customers worldwide. A qualified actuary and computer scientist, Amrit previously spent over a decade in the London Market. He served as Head of Pricing & Analytics at Tokio Marine Kiln, building the managing agent’s first technical pricing team to support ~£1.5bn GWP, and earlier held actuarial roles at Catlin (including standing up the Canadian actuarial function). ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Sep 24, 2025 • 40min

Will Ross: The Federato Playbook — RiskOps, Appetite, and Winnability for Profitable Growth

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Will Ross, Co-Founder & CEO of Federato, and if you’re an underwriting transformation leader—drowning in Excel, stale pilots, and disconnected data sources—this episode is for you. Will Ross isn’t here to sell you hype. He’s here to show what it looks like when AI actually delivers: faster quotes, better decisions, happier underwriters, and measurable results before the next board meeting. KEY TAKEAWAYS Thinking back to when Amazon released the Echo with Alexa and a bunch of us bought them and took them apart to figure out how it worked reminds me of how Wild West the early days of AI was a decade and a half ago. Now any undergraduate student taking computer science will have some exposure to AI. One of the first things they might learn is how to do simple tasks like that on very little computational resource. I love jumping into our products like that to understand how they work. Break down what AI means: There’s an idea of intelligence or grasping a concept or knowledge, then there’s artificial – doing something in place of a human. You can take it a step further and look at ‘generative’ – generating a thing, or predictive – predicting a thing, agentic – giving it agency and allowing it to complete a task.  What is it that humans do today and, theoretically, what could humans do if they had unlimited time to do their jobs? For underwriters, the process is similar across many line of business: you analyse an exposure, loss history and loss control to come up with a rate perspective, etc. Where can AI systems interact with that process? BEST MOMENTS ‘One of the things I think is really scary with AI today is its perpetuation of news cycles and how fast it spreads.’  ‘No matter how sceptical people are, the vast majority of people are already using these technologies to do their jobs. By bringing them into the room, making them aware of what this technology does, and letting the interact with it, that’s a powerful thing.’ ‘There are going to be jobs that change, but we shouldn’t think about it as AI replacing our jobs, we should think about it as someone using AI to do our job who will replace us.’ ‘What we call AI today will change and change again because it always has; Deep Blue used to be called AI and is now called a chess simulator.’ ABOUT THE GUESTS William Ross is a product and operations leader obsessed with solving the toughest problems in insurance with a mix of pragmatism, speed, and machine learning. As a core member of the Federato leadership team, Will focuses on one mission: turning underwriting from a slow, manual grind into a dynamic, data-driven advantage. At Federato, Will is helping specialty and commercial carriers build resilience and growth into their underwriting operations, showing chief underwriting and transformation officers that AI doesn’t need to be another failed pilot—it can be the competitive edge that secures market share today. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Sep 17, 2025 • 1h 2min

Sara Mikulski: One Source of Truth, Zero Excuses

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Sara Mikulski, CTO at Kingstone Insurance about the moment in her career that convinced her that the claims ecosystem could be rebuilt around a single, trusted data spine. KEY TAKEAWAYS When I started my career success looked like stabilisation: Getting to a point where we all understand what’s happening in which system, where the data is, and just make it work. It wasn’t a long-term scalable solution, but I didn’t want to come into the organisation and disrupt it. It wasn’t ready yet, the first 18 months was about learning what was working and what wasn’t before making a move to address the concerns and questions in a scalable way. Between then and now we’ve changed the entire platform and focussed on ensuring that there were good processes that were understood, good data in the right places so that we could have more automation and potential for AI in the future. This has made our adjustors so happy, as well as us from an IT perspective where it’s easier to maintain, help and administer, etc. A lot of AI initiatives that are large and impact your core systems don’t always go as expected. The biggest learning we’ve had, as an organisation, over the last year was to not run before you can walk. Sometimes you think AI can fix the problem or the process, but when you start to talk it through or dissect it, you find out you could simply tweak the system to be better for the people using it or explore a different way of doing the process. BEST MOMENTS ‘There were less emotional decisions in the first place because we took our time and really thought things through.’ ‘You have to focus on how to make that one place your place – making sure the data that in there is clean, true, what data is there, what data your adjustors need to go outside of the system for and why.’ ‘Efficiency is king right now, which is why AI is getting such a movement behind it; you’re trying to find places where you don’t have to do something manually, or something that takes hours and condensing it to seconds.’ ‘AI will play an enormous role in current and future processes at all insurance carriers, but you still have to go back to the basics and figure out if you’re just trying to put a band aid on the problem or if you’re trying to solve it long-term.’ ABOUT THE GUESTS Sara Mikulski is Chief Technology Officer at Kingstone Insurance and is responsible for managing our IT organization and accountable for the company’s systems and data strategy, IT security, infrastructure, development, support, and vendor management. Sara brings 15+ years of experience in the IT arena, leading effective teams and enhancing IT operations. Most recently, she was the Deputy CIO at UPC Insurance, where she was responsible for the delivery of numerous projects aimed at consolidation of platforms and reduction of technical debt. She also held leadership and technical IT positions within the insurance industry at Esurance. Ms. Mikulski also worked at several other companies in various IT-focused roles. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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Sep 10, 2025 • 1h

Arvind Sontha: Kyber's AI Automation Transform Insurance Claims

Arvind Sontha, Co-founder and CEO of Kyber, shares insights into how AI is revolutionizing claims automation in the insurance industry. He discusses the shift towards personal cyber insurance and the vital need for digital transformation. Arvind highlights his collaboration with Branch Insurance, leading to significant efficiency improvements in claims processing. He also details how Kyber's AI technology reduces lengthy document drafting tasks to mere seconds. Their approach not only enhances speed but also addresses the talent gap in the industry.
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Sep 3, 2025 • 39min

Charlie Wendland: How AI and Human Empathy Are Transforming the Future of Claims

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Charlie Wendland, chief claims officer at Branch Insurance. The world of claims management is undergoing a seismic shift, with AI at the heart of this transformation. Insurers leveraging AI have reported a 75% reduction in claims handling time and 50% increase in fraud detection accuracy. Cutting claims processing times allows adjustors to focus on complex decisions and customer care. Charlie talks about technology only being part of the story. The future of claims is about continuous transformation, balancing innovation with compliance, and making sure that as we innovate we don’t lose sight of empathy and trust. KEY TAKEAWAYS The combination of investigation, problem solving and, most importantly, being there for people in their worst moments – as a claims adjustor – felt both intellectually engaging and genuinely meaningful. It really drew me to the role. We’re small and can’t afford to build a fully fleshed out claims organisation. So, we made strategic investments to automate those administrative tasks that typically weight down our adjustors and road loos outcomes and also drive expense inefficiencies. We listened to our adjustors; we did a lot of time studies on what’s bogging them down and we proactively sought out those inefficient processes and we looked for technology to improve them. We’ve taken an iterative approach to everything that we’ve built understanding that it’s not going to be perfect when we first launch, but we’re going to be really sensitive to what is not perfect and seek perfection even though we know that’s not possible. BEST MOMENTS ‘Find administrative tasks that weigh down your adjustors, free them of those through technology, and they can spend more time on complex issues and customer care.’ ‘We get adjustor’s opinions on everything that we do, for the most part, which sounds inefficient but it’s really not because we do it in a very thoughtful way.’ ‘70% of our first notice-of-loss now either done electronically or through a voice AI.’ ‘With a startup change is ever present because we’re trying to find a way to do something and we’re able to change quite quickly, but the hurdles are all self-inflicted, so if we’re not communicating effectively that’s on us.’ ABOUT THE GUESTS Charlie Wendland has 20+ years of expertise transforming claims operations across commercial and personal lines. As Chief Claims Officer at Branch, he leads an organisation that's reimagining the insurance experience through technology and customer-centric innovation while delivering optimal claim outcomes. Charlie’s leadership philosophy centres on driving operational efficiency that benefits both customers and the business, building collaborative teams that deliver exceptional results, and pioneering approaches that redefine industry standards. Throughout his career, Charlie has consistently delivered growth while enhancing customer satisfaction. I'm passionate about modernizing insurance and mentoring the next generation of industry leaders. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website
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Sep 2, 2025 • 1h 4min

Barbara Schonhofer & Carmen Powell: Empowerment, Leadership, Inclusion & Future Growth

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Barbara Schonhofer and Carmen Powell, two influential voices who have navigated and thrived in the ever-evolving insurance industry. In today’s conversation we explore the sector’s evolution, the future of work and best practices for continuous networking and development. KEY TAKEAWAYS When I started my career in 1972, men didn’t know how to behave as women cam into their own in business and taking frontline roles. It wasn’t so much misogyny that I faced, it was more like old geezers having a laugh, they didn’t know how to welcome women into he workplace because it was less usual. I found my way by having humour and being smarter in my responses to them, so I sidestepped a lot of the banter in my early career. There were only a few predatory men, most just didn’t know how to behave in front of women. I have always celebrated being different. Anything that was an idiosyncrasy was put down to the fact that I was Spanish, and that suited me fine! That served me well because I didn’t have to follow the norms. However, when I interviewed for a very large organisation in the UK the HR director asked my how I was going to cope with men making a pass at me. I said that I was coming here to work and that if anybody crosses the line I knew how to deal with that. BEST MOMENTS ‘The men that were kindest to me didn’t help me and the ones that gave me a tough time did business with me. I learned to keep my friends close and my enemies closer.’ ‘The most wonderful boss I had was a woman, the rest have been men but, like Barbara, they gave me a hard time and pushed my boundaries enough so I knew I was resilient enough.’ ‘With everything you take two steps forward and one step back.’ ABOUT THE GUESTS Barbara Schonhofer’s career in financial services covers four decades operating as a business leader and later as an executive search consultant to the insurance markets. When she began her career she set out to better understand the complexities of much needed culture change in insurance. During her years operating in financial services as an executive search consultant, Barbara challenged normal practices and spotted the need to bring together women leaders in the London Market to network. Alongside ISC-Group, Barbara co-founded and co-Chair GAIN, a non-profit membership organisation encouraging better understanding and inclusion of neurodiverse individuals in the insurance industry. She is a Freeman of the City of London and a member of the Worshipful Company of Insurers, where she co-founded its female network, iWIN. LinkedIn Carmen Powell is an experienced international marketing and business development professional whose strategic expertise is linked to a practical and positive approach to deliver challenging goals, including establishing new markets and reversing declining revenues whilst successfully navigating large and complex organisational matrices. Carmen has a passion for building societal prosperity and strengthening ethical behaviour of organisations through making a difference to their bottom-line. Ethics matter. Carmen constantly strives to deliver value in ever changing corporate environments while at the same time making a positive difference in our world. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website

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