Slick Talk: The Hospitality Podcast

The creator of Meatball Shop, Seamores Restaurant, Well Well, and some other unique businesses coming out, Michael and I got to sit down and dive into entrepreneurship and what that looked like for him and then of course at the end we got into a nice conversation about owners in hospitality making decisions off of a P&L instead of guest/team experience! To see more episodes go to: www.slicktalkthepodcast.com/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Mike Acker, the professional speaker and author of  "Speak With No Fear" is not only amazing at what he does but has been a close friend and mentor of mine from my early trouble maker days to the man I am today. Podcasting isn't as scary as speaking in front of a live crowd but the tools and fundamentals are applicable. I personally have applied these methods to how I podcast and couldn't be more thankful!  Give this episode a listen and I hope you enjoy! mikeacker.com Speak With No Fear slicktalkthepodcast.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Tidbits for the Emerging Hospitality Professional was designed to aid in the professional development for the next generation of hospitality professionals. The tidbits are useful and vital to developing and navigating a successful career in the hospitality industry. This book will benefit students and faculty of hospitality education by providing resources and strategies to excel academically and professionally in the hospitality industry. Tidbits for the Emerging Pineapple Professional serves as a guiding agent for career and professional development and the best practices in the hospitality environment. The resources provided are transferable to other business-related industries such as retail, sports management and entertainment. Hospitality students and emerging hospitality professionals will find this book as a solid road map to building a successful and meaningful career in the hospitality industry. Highly recommend this book! If you want to win a FREE copy then just text "slicktalk" to 31996 and we will announce the winner January 3rd on all the social media platforms!!  Emerging Pineapple Book Slick Talk: The Hospitality Podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

I had the pleasure of having Melissa on my show during a very busy week! She is so talented in this subject as she should be because she has built her business off of this method and it works! A little bit about her: Melissa Agnes is an author, keynote speaker, and strategic advisor to some of the world’s leading brands. She has worked with organizations from NATO to Hilton and just about everything in between. Her book “ Crisis Ready: Building an Invincible Brand in an Uncertain World ” is taught in higher education courses around the world, including in Harvard University and Homeland Security courses. About Crisis Ready (Melissa’s book): No matter the size, type, or industry of your business, Crisis Ready was designed to provide your team with the insight into how to be perfectly prepared for anything life throws at you. Organizations that are crisis ready are more than just resilient. They’re INVINCIBLE. Crisis Ready is the ultimate roadmap to business invincibility. To find out more, go to here site: https://melissaagnes.com www.slicktalkthepodcast.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn how to bridge the gap between marketing and operations in the hospitality industry with top leaders in the field. Explore the significance of referrals, networking, and self-investment for business growth. Delve into converting prospects into clients and the transition from book publishing to professional speaking.

Aurmur is the changing and setting the standard on how guests check in with their unique smart lock system and automation for ensuring the little details for all guests are as smooth as can be. I had the pleasure of meeting with Curtis, the owner of Aurmur, and we talked about what has happened with his experience as an Airbnb & VRBO host in the Seattle market that created his unique tech and software for enhancing the guest experience along with the host experience and making it easier to be a better host. Check out Aurmur and their unique services and of course, the Checkout Button!   Learn more about your ad choices. Visit megaphone.fm/adchoices

One of my first episodes I ever did was a live episode and tour onsite at a property and I had the pleasure to sit with the GM, Ron Gladney, while we talked about the RL brand and some of the aspects of now the worlds biggest third party property management, Aimbridge Hospitality. We dove into some of the cool experiences that come from being in the hospitality industry and his awesome experiences and memories of being with some very VIP guests while also remembering all guests are important... the true meaning of hospitality and taking care of the associates. You can be apart of the Hotel RL experience and get your free 8oz cup of coffee (my favorite part!)  Just click the link above to book your next stay at one of the 9 RL properties! Learn more about your ad choices. Visit megaphone.fm/adchoices

As a hotelier and industry nerd, I have followed UP Hotel Agency on social medias because they have been doing things differently and I was attracted to them as a brand and a company making a noticeable difference in the industry! As my first international guest, David Ohandjanian and myself dive deep into hotel marketing and what that looks like in todays world for hotels and properties in general.  I love the Award Winning value David and his team bring to the industry and I think this is the episode all hoteliers should use to break down the tools that are available to them to make sure they secure direct bookings more than the OTA's do and of course engages the whole team in order to secure that human to human connection. UP Hotel Agency site: uphotel.agency Podcast site: slicktalkthepodcast.com Want to attend the live podcast shows in Olympia Washington? Click Here!! Learn more about your ad choices. Visit megaphone.fm/adchoices

It's not often I get to do an episode with someone I have worked with before and so when Joshua and I connected about doing an episode, I knew we had to do it! I love the knowledge and depth Joshua brings to the table! This is a must listen!  Joshua Rockwell is the Assistant Director of Food & Beverage at the Omni Tucson National Resort, located in Tucson Arizona.  Josh leads the food & beverage division for the resort, including: banquets & catering, three restaurants, a full service pool bar, In-Room Dining, and the servicing of two PGA golf courses. Josh has worked in the hospitality industry for the past 20 years in numerous high end hotels and resorts including Hyatt Hotels, Marriott International, and Omni Hotels & Resorts, among others.  Inside of those 20 years Josh served in the United States Navy as a Structural Mechanic of fighter jets and was deployed overseas for his entire service.  After serving in the military Josh completed his bachelor degree in Hospitality Business Management at Washington State University. "Leadership is a mindset, not a title" To see what Omni Hotels is like check them out here!  Josh is available help anyone curious about the hospitality industry and answer questions about food & beverage operations or where the best places to eat in Arizona might be.  He can be reached at joshua.rockwell@omnihotels.com. Learn more about your ad choices. Visit megaphone.fm/adchoices

Seth and I linked up on Instagram and got to talk about the ever-changing side of the industry called SEO and the powerful ways to use it at your best to increase your direct bookings and of course, getting the most bang for your buck for any of the independent properties out there in hotel and vacation rental markets! To see the video go to: openroadhospitality.com/video Thank you to River Inn at Seaside for letting us record on your beautiful property! Learn more about your ad choices. Visit megaphone.fm/adchoices