

Slick Talk: The Hospitality Podcast
Skift
This is the podcast for anyone and everyone in the Hospitality industry who loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals, and travel offers! On the show, Wil Slickers interviews some of the biggest Founders and Professionals within all hospitality segments. Slick Talk is a part of Skift!
Episodes
Mentioned books

Mar 26, 2021 • 38min
Toby Friesen: Building Experiences!
I connected with Toby late last year during the launch of the Destinationaire Awards and I fell in love with his companies Instagram because of the beautiful properties and high attention to detail!
Toby is a dreamer and an experience builder and it shows in his work! In this episode, you'll hear about the challenges but then you'll hear about the beautiful moments that he is able to make by going above and beyond and creating a destination! When you're in a beautiful beach town and your guests rarely go to the beach and spend most of their time at the property, you must be doing something right.
This episode is part of the Hostfully Highlight Series and I couldn't be more excited to have the opportunity to share the awesome stories of property managers like Toby!
Mentioned in this episode:
Beachhouse WA Website!
Beachhouse WA Instagram
Hostfully Website - Use my code SLICKTALK20 for $100 off and much more with their digital guidebooks!
Slick Talk Website & Socials
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Mar 25, 2021 • 45min
Creating Award Winning Hotel Teams!
Rowledge Associates was founded by Adam Rowledge following a successful career in the hospitality industry, during which he established a reputation for achieving operational excellence and commercial success by taking an employee-centric approach to business.
Named Independent Hotelier of the Year by the Independent Hotel Show Awards in 2018, Adam has also been awarded British Travel & Hospitality Hall of Fame Young Manager of the Year in 2017 and an Acorn Award in 2012. These awards were recognition of his leadership which led to further prestigious awards for his team and individual colleagues.
Mentioned in this episode:
Rowledge Associates Website
Slick Talk Website & Socials
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Mar 24, 2021 • 44min
Sarah Dandashy: The Best Traits of A Great Concierge
Sarah Dandashy is recognized as one of the leading concierges in the world. People seek her out for her travel tips, advice, and knowledge of trends from the “frontlines of travel.”
Award-winning, she was named “Best Young Concierge” by Les Clefs d’Or International, making her the Miss Universe equivalent of the concierge profession.
She has worked at some of the most prestigious hotels, including The London West Hollywood, Four Seasons Washington DC, L’Ermitage Beverly Hills, and The Peninsula Beverly Hills.
Mentioned in this episode:
Ask A Concierge Website
Slick Talk Website & Socials
Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 23, 2021 • 46min
Michael Driedger: Air quality is more important than we recognize!
Michael Driedger is the Co-Founder of Operto and CEO of Airsset Technologies. If you're a consistent listener of the show you would have heard his previous episode when he joined me to talk about Operto and how it's changing the game for short-term rental managers and hotels.
In this episode, we catch up with Michael about what he's been up to since stepping into a new role and helping solve issues surrounding air quality. I really enjoy my conversations with Michael so get ready for us to uncover a lot in this episode!
Mentioned in this episode:
Sponsored by Hostfully! Uses SLICKTALK20 to get an exclusive discount!
Airsset Website
Airsset Instagram
Airsset LinkedIn
Slick Talk Website & Socials Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 22, 2021 • 1h 5min
Jetstream: Revolutionizing What’s Possible in Short-Term Rental Marketing
Mike Liverton is a serial entrepreneur with two decades of experience and a proven track record in creating strong organizational cultures with guest-centric values enabling sustainable and scalable business growth.Born and raised in England, He moved to Canada in 2006. He quickly became involved in the short-term rental property market and realized that the fragmented nature of the market and legacy software platforms provided a significant opportunity to revolutionize technology and services in the property management and distribution vertical.Emmanuel Lavoie is an engineer, entrepreneur, and investor with 15 years of experience in the management of business and technical projects. As COO at Jetstream Hospitality Solutions, he focuses on maximizing business growth and driving innovation.In 2012 Leavetown.com was launched and in 2017 their market-leading technology and full-service solution was branded Jetstream. They have grown globally with offices and teams in North America, Europe, the Philippines, and now full circle, they also have offices in the UK.This episode was a blast to record! They've got a really cool story of having bought Jetstream back from Red Awning at the beginning of the Pandemic and are now 100% employee-owned and I am glad to be one of the firsts to capture it!Mentioned in this episode:Jetstreams WebsiteSlick Talk Website & Socials Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 19, 2021 • 34min
UrHip: Hostfully Highlight Series
UrHip provides the best fully furnished, short-term rentals in Philadelphia! In this episode featuring Steve Patterson, the founder, we discuss more ways that businesses have been impacted by COVID19 and what the key strategies were for Steve and his team in order for them to still be here today!
Thank you Hostfully for connecting me to the operators that are making a difference in our industry and allowing me to share their stories!
Mentioned in this episode:
Hostfully is a podcast Headline Sponsor - Use my code SLICKTALK20 for access to beautiful digital guidebooks and their property management platform!
UrHip Website
Slick Talk Website & Socials
Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 18, 2021 • 24min
Tom Smyth: Dream Luxury Serviced Apartment & Grant Cardone Mentor Licensee
Tom Smyth - the owner of Dream Luxury Serviced Apartments, multiple construction companies, author & 10x coach, speaker & mentor with the Grant Cardone Licensee Program! This man has accomplished so much and overcome many challenges in his life.
This episode is great for entrepreneurs who want to hear from someone who has never given up and is building a legacy.
Mentioned in this episode:
Tom Smyth on LinkedIn
Slick Talk Website & Socials
Learn more about your ad choices. Visit megaphone.fm/adchoices

Mar 17, 2021 • 47min
Sheheryar Javaid: Self Development Skills As a Young Hotelier
The more and more I have connected with Sheheryar on LinkedIn & in the recording of this podcast, the more I get inspired and excited for the future of the next generation of hospitality. Sheheryar is a great example of overcoming the odds and pushing yourself to grow in the industry you love. He and I have similar experiences, outlooks, and backgrounds in our careers. I hope this episode inspires you the way Sheheryar has inspired me!
Mentioned in this episode:
Hyatt Place Toronto/Mississauga Centre
Sheheryar Javaid's LinkedIn
Slick Talk Website & Socials
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Mar 16, 2021 • 27min
Mount Locks: Unlocking Micro-mobility in Hospitality
Madi Rifkin is the CEO and founder of Mount Locks, a micro-fleet and technology made for hospitality providers in the hotel and short-term rental industry.
Hear her story as she started out as a young entrepreneur at the age of 12 and how it lead her to "unlocking" her passion for solving problems, building teams, and re-thinking the way businesses can create new and remarkable experiences.
Mentioned in this episode:
MountLocks Website
Slick Talk Website & Socials
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Mar 12, 2021 • 55min
Nick Halverson: Managing Vacation Rentals in Costa Rica!
When you think you've heard it all, you get amazing stories like Nick's. Constantly having to be on their toes because the market they operate in is completely different from what we normally see... the tropics have plenty of beauty but plenty of challenges to overcome.
In this episode of the Hostfully Highlight Series, you'll hear how Nick Halverson, Founder of Osa Property Management in Costa Rica, explains how he and his team have handled their business during COVID and how they improved their operations during the early days of the pandemic when we had more downtime to figure out how we were going to recover for the long term.
Thank you Hostfully for connecting me to the operators that are making a difference in our industry and allowing me to share their stories!
Mentioned in this episode:
Hostfully is the podcasts Headline Sponsor - Use my code SLICKTALK20 for access to beautiful digital guidebooks and their property management platform!
Osa Property Management Website
Osa Property Management Pinterest
Slick Talk Website & Socials
Learn more about your ad choices. Visit megaphone.fm/adchoices