

Smart Business Revolution | Turn Relationships into Revenues | Networking | More Clients | Relationship Advice
John Corcoran
"Top 100 Small Business Podcasts 2014" -- Small Biz Trends. Former Clinton White House Writer John Corcoran shows you how to build relationships intelligently to get more clients, grow your income and advance your career. Discover how you can use win-win networking and intentional relationship-building with Influencers and VIPs, even if you "hate networking" or feel like you have "nothing to offer" people who are successful. Interviews with today's top entrepreneurs and authors such as Dan Pink, Michael Port, Gary Vaynerchuk, Marie Forleo and Guy Kawasaki, who reveal how they use relationships to grow their businesses and their incomes. Find out more at SmartBusinessRevolution.com.
Episodes
Mentioned books

Feb 21, 2025 • 28min
Turn Your Love Into Profit With Morgan Katz
Morgan Katz is the Founder and CEO of Ticketnology, a SaaS company specializing in optimizing event ticket management and maximizing ROI for businesses through its software platform, Ticket Booth. Under her leadership, the company has achieved a 96% renewal rate with its customers, demonstrating its effectiveness in streamlining ticket management and enhancing client ROI. Morgan has a keen eye for innovation and a knack for finding creative solutions to complex ticketing challenges. Her expertise spans many areas, including ticketing platforms, event management systems, and customer experience optimization. In this episode… Corporate season tickets are often underutilized, with nearly half going unused each year, leading to wasted opportunities and reduced ROI for businesses. Many organizations struggle to distribute and track tickets effectively, often relying on inefficient methods like email and spreadsheets. How can companies overcome these inefficiencies to maximize ticket usage and enhance the overall event experience? Morgan Katz, a seasoned professional in the world of ticketing and event technology, has addressed this issue with a centralized platform, Ticket Booth, that simplifies ticket management and improves ROI. Morgan emphasizes the importance of creating clear policies and procedures for ticket distribution, approval timelines, and utilization strategies to reduce waste and improve efficiency. By implementing these systems, businesses can increase ticket usage, foster better client relationships, and maximize the return on their investment while reducing manual overhead. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Morgan Katz, Founder and CEO of Ticketnology, about how her SaaS platform optimizes event ticket management for businesses. Morgan shares her journey from managing live events to launching a tech company during the pandemic, the challenges of being a non-technical founder, and how she learned from the failure of an event registration product.

Feb 19, 2025 • 44min
How Curiosity Fuels Business Growth and Leadership With Alana Winter
Alana Winter is a serial entrepreneur, creative thinker, and President of Transformative Forum, where she leads retreats, workshops, and one-on-one training to transform business leaders and their teams. She has built and operated several successful ventures, including a fashion accessories company in Australia, three video distribution companies in the United States, and the MI6 Academy and Stiletto Spy School. Recognized for her leadership work with EO and YPO forums, Alana’s innovative programs have been featured on NPR, The Today Show, CBS Morning News, the Wall Street Journal, and more. With a BA in psychology from Wesleyan University and a knack for helping others overcome roadblocks, she inspires leaders to approach challenges with creativity, clarity, and confidence. In this episode… Many leaders struggle with finding purpose and resilience in their professional journeys, especially when faced with unexpected challenges. From burnout and business betrayal to adapting to new technologies, the path to success can feel overwhelming and uncertain. So, how does one transform simple inquisitiveness into a powerful leadership tool? Alana Winter, a serial entrepreneur, shares her insights on transforming adversity into opportunity. Drawing from her experience in building businesses, uncovering fraud, and creating unique programs like MI6 Academy and Stiletto Spy School, Alana emphasizes the importance of curiosity and emotional control. She encourages leaders to focus on clear-headed decision-making, embrace discomfort as a growth opportunity, and actively listen to uncover deeper conversation insights. By approaching problems with a calm mindset and a sense of purpose, Alana demonstrates how curiosity can unlock meaningful connections and drive lasting growth. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Alana Winter, President of Transformative Forum, about the power of curiosity in leadership and business growth. Alana recounts her journey as a young entrepreneur, her lessons from spy-inspired programs, and her strategies for maintaining composure during crises. She also emphasizes the significance of building authentic relationships through curiosity, which can lead to better communication and collaboration.

Feb 14, 2025 • 30min
Bold Ideas To Ignite Business Growth With Alexis Krisay
Alexis Krisay is the Founder and Owner of Serendipit Consulting, which delivers innovative brand activation and strategic marketing solutions. With over 20 years in marketing, she has advanced from on-site leasing to national leadership, mastering both online and offline strategies for clients in real estate, lifestyle, spa, and health and fitness. Alexis was honored as a 30 Under 30 in 2013 and a Student Housing Rising Star in 2014 while driving occupancy from 35% to 97%. She holds a degree in communications and marketing from the University of Arizona and is an active member of the Entrepreneurs' Organization. In this episode… How do wild ideas transform an industry? The fast-paced and competitive marketing world demands innovative strategies to capture attention and drive results. Traditional approaches like flyers or generic campaigns often fail to make an impact in saturated markets. So, how does one find fresh, bold ideas that resonate with target audiences and deliver measurable outcomes? Alexis Krisay, a marketing veteran known for her audacious and imaginative strategies, shares her expertise in creating out-of-the-box marketing campaigns that generate buzz and drive conversions. From leasing student housing properties with immersive events like pool parties and $10,000 cash giveaways to developing unique strategies for brands like Orangetheory Fitness, Alexis emphasizes the importance of creative risk-taking and data-driven execution. She advises businesses to step outside their industry's traditional playbook, engage audiences with experiential activations, and track ROI metrics to ensure campaigns are impactful and profitable. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Alexis Krisay, Founder and Owner of Serendipit Consulting, about crafting innovative marketing strategies. Alexis shares stories of how her creative campaigns revitalized underperforming properties, elevated franchise brands, and launched innovative concepts like OHM Fitness. Her insights take listeners on a journey of innovation and creativity that defies traditional playbooks.

Feb 10, 2025 • 29min
Finding Courage To Become Your True Self With Talie Smith
Talie Smith is the Founder, CEO, and Chief Creative Officer at Smith & Connors, a brand and digital agency that accelerates growth and transformation for organizations on a mission. She pioneered Design Therapy, a methodology that helps organizations own their true voice and navigate change through values-driven communications. With over 20 years of experience, Talie draws from her background in visual design, literature, and her work at the Soros Foundations to create meaningful, impactful brand strategies. She is also a member of Business for a Better Portland, an Experience Director at the US West Region of Entrepreneurs’ Organization (EO), and a board member of Zebras Unite. In this episode… Finding the courage to embrace your true self while navigating business and personal growth can feel overwhelming. Many entrepreneurs struggle with self-doubt, misalignment, and the fear of change, often leading to stalled progress and unfulfilled potential. But how does one muster the bravery to leave behind what no longer serves them and embrace a new path? Creative strategist Talie Smith shares how she helps organizations rediscover their identity through a unique approach called "Design Therapy." By facilitating open conversations, addressing hidden tensions, and creating a time-bound process, she ensures teams align around a shared vision. Drawing from her journey — overcoming childhood struggles, taking bold risks, and even undergoing a transformative psychedelic experience — Talie emphasizes the importance of self-awareness, resilience, and vulnerability in leadership and branding. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Talie Smith, Founder, and CEO at Smith & Connors, about using design therapy to align personal and organizational identities. They discuss how Talie’s childhood shaped her fearless approach to business, her bold move from New York to Portland without a job, and why she welcomes workplace conflict as an opportunity for transformation. This conversation offers valuable lessons in embracing change and authenticity.

Feb 7, 2025 • 43min
Leverage Outsourcing for Business Growth With Andy Cheng
Andy Cheng is the Co-founder of OptiNizers and Freight Genesis, companies specializing in logistics and outsourcing solutions. He has successfully grown multiple businesses, including becoming the largest isolation gown supplier in North America during the pandemic, achieving impressive growth from 0 to $5.5 million in just six months. Andy is also passionate about leveraging outsourced talent and is actively involved in the Entrepreneurs’ Organization, where he mentors and supports fellow entrepreneurs. In this episode… Building and growing a thriving business comes with challenges, such as adapting to new environments, navigating unexpected responsibilities, and finding the right talent to scale operations. Entrepreneurs often struggle with balancing personal and professional demands while ensuring their businesses remain competitive in an evolving market. So, what motivates an individual to take the leap into unfamiliar territories and emerge successful? Serial entrepreneur Andy Cheng shares how he tackled these challenges by leveraging outsourced talent, embracing new business opportunities, and maintaining a resilient mindset. He discusses his transition from market research to entrepreneurship, stepping into his father’s logistics business with no prior experience and later diversifying into other industries like mining and medical supply distribution. Andy emphasizes the importance of building strong relationships, staying adaptable, and knowing when to pivot in business to maximize growth and minimize risk. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Andy Cheng, Co-founder of OptiNizers and Freight Genesis, about leveraging outsourced talent and entrepreneurial resilience. Andy discusses his experience stepping into leadership at a young age, adapting to cultural changes, and finding success in different industries. Whether through his pandemic pivot or lessons from managing a freight business, Andy’s story is a testament to perseverance and adaptability.

Feb 3, 2025 • 37min
Winning Growth Strategies in Today’s Economy With Lisa Lickert
Lisa Lickert is the Owner of EMI Network, an advertising firm that provides content and creative services to empower clients to grow their brands and reach their target audiences. She has successfully led its transition from print to digital marketing, expanded its service offerings, and partnered with major brands like Forbes and USA Today. With over 20 years of experience, Lisa previously managed a $150 million division before acquiring and transforming EMI Network. In addition, she also founded Unique Growth LLC, a financial services firm empowering women and businesses, and volunteers with organizations like Dress for Success and YWCA. In this episode… Many business owners struggle with scaling their companies while navigating industry changes and unexpected challenges. Whether it’s transitioning from traditional to digital marketing or handling unforeseen obstacles like hostile takeovers, the growth journey can be overwhelming. So, what does it take to transition a conventional business into the digital age while navigating personal and professional challenges? Lisa Lickert, a passionate servant leader, shares her experience of acquiring and transforming the EMI Network, highlighting the importance of adaptability and strategic partnerships in overcoming challenges. She emphasizes that taking risks and stepping outside comfort zones are key to achieving growth, noting that "you're never ready; you just have to figure it out." Lisa’s insights include building strong relationships, leveraging partnerships for digital expansion, and focusing on marketing strategies that align with business goals to maximize impact. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Lisa Lickert, Owner of EMI Network, about navigating business transformations and personal challenges. They discuss how Lisa transitioned EMI Network from print to digital marketing, the challenges she faced in acquiring and growing the company, how she balances business leadership with family life, and growth strategies that work in today's dynamic business environment.

Jan 31, 2025 • 16min
Smart Strategies and Tools for Business Success with John Corcoran

Jan 27, 2025 • 35min
How to Spot and Seize Hidden Opportunities With Mark Friedler
Mark Friedler is the CEO of Gigex Inc., an IT and services company helping companies procure the best technology solutions for their needs, saving time and costs. A serial entrepreneur, he has founded four companies, including Gigex, the first cloud game download service, and GameDaily, which became the largest consumer games site before its acquisition by AOL/Time Warner. Mark’s career spans pioneering roles in blockchain, esports, fintech, and enterprise cloud services, with contributions like launching IBM’s TrustYourSupplier network and co-founding CryptoMondaysSF, a global fintech and blockchain meetup group. He is also an avid cyclist who once rode from New York to Seattle and introduced Sweden to chocolate chip cookie stores. In this episode… Technology expenses are skyrocketing, often ranking as the top or second-highest business cost. As companies grapple with these financial burdens, the quest for effective technology cost management becomes crucial. How can businesses make smarter decisions to reduce these costs while still harnessing the power of technology? Mark Friedler, a seasoned entrepreneur, shares practical strategies for tackling these challenges head-on. He emphasizes conducting a thorough technology audit to identify waste, right-sizing cloud usage, and adopting a hybrid model combining public and private clouds for cost optimization. Mark also highlights how leveraging AI for customer service can help you transform business operations, citing examples like omnichannel communication tools that improve user experience while cutting costs. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Mark Friedler, CEO of Gigex Inc., about technology cost management and identifying untapped business opportunities. The conversation explores Mark's journey from running a chocolate chip cookie business in Sweden to becoming a technology strategy consultant. He shares insights on blockchain, early internet innovations, surviving the dot-com crash, and the life-changing impact of a family crisis.

Jan 24, 2025 • 39min
How To Survive and Thrive in Financial Crises With Ami Kassar
Ami Kassar is the Founder and CEO of MultiFunding LLC, a financial consulting firm dedicated to helping businesses secure creative funding solutions. With a career spanning the dot-com era to the 2008 financial crisis, he has transformed challenges into opportunities, building a resilient company that thrives in helping others. Ami is the author of The Growth Dilemma, host of the AmiSights Podcast, and an active speaker, contributing to entrepreneurial communities like EO, Vistage, and YPO. His expertise has been sought by organizations like the White House, Federal Reserve Bank, and Treasury Department, and his insights are regularly featured in leading media outlets such as The New York Times, Forbes, and The Wall Street Journal. In this episode… Small business owners face daunting challenges, from navigating financial crises to securing funding in a volatile economy. Many struggle with cash flow, rising interest rates, and adapting to rapid market changes, leaving them unsure about their venture’s growth and stability. Amid this uncertainty, finding innovative and sustainable financial solutions is critical for survival and long-term success. Ami Kassar, a thought leader in business finance, offers practical strategies to address these challenges, prioritizing profit and cash flow over unchecked expansion. Drawing on his experience navigating multiple financial crises, Ami advocates for personalized funding solutions that align with a business's unique needs rather than one-size-fits-all approaches. He also stresses the value of fostering resilience through community support, as demonstrated by his creation of the EO GRIT community, which provides resources and a collaborative space for entrepreneurs facing economic hardships. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Ami Kassar, Founder and CEO of MultiFunding LLC, about tackling financial obstacles. Ami recounts his early experiences with entrepreneurship and the valuable lessons he learned from triumphs and setbacks, including a failed dot-com startup and navigating corporate restructuring during the 2008 financial crisis. His story serves as a testament to the power of perseverance and innovation in the face of adversity.

Jan 17, 2025 • 37min
Succeeding in Marriage and Business as Partners With Peter Krzyzek
Peter Krzyzek is the Co-founder and CTO at Chykalophia, a digital agency helping Femtech DTC and B2B women-led brands transform their websites into platforms that drive business growth. He is the co-author of the Top 3 Best Sellers book in web design, Made to Sell: Creating Websites that Convert, and has extensive expertise in analytics, automation, and integrations. With a master’s degree in computer science, Peter is renowned for simplifying complex technology concepts, earning him the title of “tech whisperer.” His passion for blending technology, strategy, and communication has made him a trusted advisor for businesses seeking sustainable growth and brand dominance. In this episode… Working with your spouse can be both a rewarding and challenging experience. How do you maintain a healthy work-life balance when your business partner is your life partner? Can a marriage survive the pressures of entrepreneurship without compromising personal relationships? Peter Krzyzek shares his journey of managing a digital consultancy with his wife and how they navigated the pitfalls many face when merging professional and personal lives. He discusses the importance of communication and how he and his wife had to learn and adapt to each other's strengths and weaknesses in business. They discovered that honesty and transparency with each other and their team were crucial in resolving conflicts and maintaining a successful partnership. By accepting that work-life balance is a myth for them and choosing instead to integrate their lives fully, they forged a path that worked for their unique situation. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Peter Krzyzek, CTO at Chykalophia, about the challenges of running a business with a spouse. Peter offers insights into how they overcame early struggles, such as defining clear roles and figuring out the right client fit for their combined skills. He also shares the lessons learned from failures like the "Project That Shall Not Be Named" and how they turned these into opportunities for growth.