InsTech - insurance & innovation with Matthew Grant & Robin Merttens

While weather-related catastrophic events are on the rise, insurance policies and federal aid are still inaccessible for many globally. Jonathan Gonzalez is the CEO and co-founder of Raincoat, a platform to support insurers in the development and distribution of parametric insurance solutions for consumers in at-risk countries and regions. He joins Matthew on Podcast 183 to explain how scalable parametric insurance products are helping to reduce the protection gap, Raincoat’s consumer-focused approach, and tailoring solutions to tackle relevant climate risks in different areas of the world. Talking points include: How Hurricane Maria inspired Jonathan to launch a company How he used his software background to build Raincoat What is needed to successfully collaborate with insurers  The indices used to measure perils and how various data sources are handled  The importance of regulation in the application of parametric insurance You can get more information about Raincoat on the company’s InsTech London member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise what the protection gap is and the role of parametric insurance products in reducing this Understand how various indices and data sources are used to measure risk List some of the relevant climate risks in different areas of the world and some solutions to mitigate against these If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 183 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

The healthcare industry has faced monumental changes over the past two years, with the pandemic affecting both the provision of services and consumer behaviour. Increased demand and Covid-19 lockdowns led to the acceleration of digital health technology, which in turn is now presenting fresh challenges and opportunities for insurers. Robin talks to Joan Cuscó, Global Head of Transformation at MAPFRE, and Nicolas Monsarrat, Managing Director, Strategy & Consulting, Digital Health Europe Lead at Accenture, about the digital health landscape in 2022 and what it means for the insurance industry. Talking points include: Transitioning to digital - insights from the UK, US, France and Germany Providing more value from personalised health data The role of blockchain in building trust Using digital twins to model and learn Why ecosystems and partnerships are the way ahead More information on MAPFRE’s insur_space accelerator programme is available at insur_space.com. You can also get more information about MAPFRE from the company’s InsTech London member profile page. The 2021 Accenture Health and Life Sciences Experience Survey mentioned in the podcast can be downloaded from accenture.com. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Outline how to transition to digital and the value of personalised health data Define what a digital twin is and how it can increase efficiency Describe the potential future of health insurance and its important elements If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 182 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jupiter Intelligence has achieved rapid growth since its launch five years ago and is now providing analytics on the impact of climate change to insurers, governments, and corporations worldwide. CEO and Co-founder Rich Sorkin joins Matthew to discuss how his experience of extreme weather events motivated him to launch the company. Their conversation covers the products and services Jupiter offers, how clients are using its data, and why it is vital that insurers track the long-term impacts and risks they face from climate change. Talking points include: Using data to understand physical and financial portfolio risk Duration mismatch - why planning for the future matters Regulation and reporting - the impacts for insurance The lessons insurance can learn from banking Scaling at speed - building the right team and products Jupiter Intelligence was featured in the InsTech London report, Climate Change Risk Regulation and Measurement: 22 companies to know, which is available as a free download. You can also get more information about the company on the Jupiter Intelligence InsTech member profile page. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand some of the long-term challenges faced by the insurance industry as a result of climate change Define duration mismatch and how important it is for insurers to factor this into business plans Identify some of the products and services available to help insurers mitigate the risks of climate change If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 181 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Data has never been so important or abundant in insurance but finding the right information is still a major challenge for insurers. That has led to opportunities for companies like VIPR, which is providing extraction and ingestion solutions to help standardise data from third parties and creating analytics to improve underwriting accuracy. CEO Paul Templar joins Matthew on Podcast 180 to discuss how brokers and insurers are using VIPR’s data and analytics platform to manage data, getting information flowing efficiently across the market, and how VIPR is looking to scale with the help of private equity. Talking points include: Improving communication between insurers, brokers and clients Using the cloud to improve data access and processing efficiency Producing new underwriting insights through improved processing APIs, portals and making technology work Working with clients to drive product direction VIPR was featured in the InsTech London report, Data Extraction and Ingestion: The 40 companies to watch in 2021, which is available as a free download. You can also get more information on the InsTech member profile page for VIPR. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the challenges for insurers in collecting relevant information and how these contribute to inefficient underwriting List the benefits data and analytics platforms have on improving processing efficiency Identify the role of clients in helping insurers to direct and implement new products If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 180 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Alex Hearn, founder of insurance news and insights platform Slipcase, joins Matthew on Podcast 179 to share his experience of growing a successful business. Formerly a broker at Willis, Alex left the company to develop a digital environment to connect insurance industry professionals. The result, Slipcase, is now an established platform collating and sharing information from insurers, brokers, and service providers to 160,000 users worldwide. Alex and Matthew discuss the process of building the company, the technology behind the platform, and the insurance content that is capturing users’ attention. Talking points include:  Establishing a product market fit and knowing when to pivot Building a quality proposition for corporate clients What users want - tracking behaviour to establish trends How the pandemic changed consumption habits Podcast or press release - the popularity of different content formats More information on Slipcase is available from slipcase.com and you can contact Alex on LinkedIn. The article mentioned in the podcast, InsurTech freefall – don't look down, is available here. Our latest report, Climate Change Risk Regulation and Measurement: 22 companies to know, is available to download from our website.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise some of the potential ways to establish a new business within a product market Identify the key interests for consumers of insurance content and the impact of the pandemic on consumption habits Describe and compare the key advantages for consumers of insurance content between different content formats If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 179 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Thousands of UK property claims are made every year related to unseen perils below ground, with climate change already increasing the risks facing homeowners and insurers. Dr Tim Farewell is the Director of Science and Communications at Terrafirma, a Dye & Durham Solution, and one of the UK’s leading authorities on ground risks. He joins Matthew on Podcast 178 to discuss what is causing the problems, and how Terrafirma provides data to help insurers understand portfolio risks from subsidence, mines and voids, sinkholes, and coastal erosion. Talking points include: The science behind different ground risks The most common causes of subsidence and sinkholes How insurers are using Terrafirma data for assessing risks and claims The effect of climate change on ground risks - today and in the future Emerging technologies and tracking ground movement from space You can find out more about climate risk and the work Terrafirma is doing in the next InsTech London report. Climate Change Risk, Regulation and Measurement: 22 companies to know will be available to download from our website from 9am on Thursday 24 February. To keep up-to-date with the latest news and developments in the space, sign up to our new monthly Climate Risk newsletter. If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Articulate the impact of climate change on increasing ground risks for property owners and insurers Understand the value of data in ground risk assessment Provide real-life examples of emerging technology mitigating these risks If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 178 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Embedded insurance was one of the hot topics of 2021, with a growing number of successful propositions emerging that target potential customers with insurance at the point of purchase. ARMD is one of a crop of new companies putting embedded insurance into action. It offers theft and damage insurance to UK tradespeople purchasing tools through its online shop and supplies IoT sensors to help protect their vehicles.  Co-founder and CEO Devin Chawda joins Matthew to discuss how the technology works, why customers like embedded insurance, and the challenge of building a business and raising funds during Covid-19 lockdowns. Talking points include: Market research and identifying pain points Aligning e-commerce and embedded insurance products Using app technology to expedite digital claims Gathering new data to assess risk and pricing Raising funds via crowdsourcing To learn more about what embedded insurance means in practice and the potential opportunities, download our 'Insurance: to Embed, or not to Embed' report.  If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Summarise the benefits of aligning e-commerce and embedded insurance products to enhance overall customer experience List some of the technological developments allowing better claims experience for embedded insurance products Identify key impacts of the pandemic on the growth of new insurance businesses If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 177 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

For start-ups and scale-ups, funding is the fuel for growth. But after a record-breaking year for insurtech investment, what can we expect to see in the investment space in 2022? Ruth Foxe Blader and Matthew Jones from venture capital investor Anthemis join Matthew to discuss the current financial markets and the opportunities that are attracting investors right now. Talking points include: Assessing IPO performance and the investment appetite for insurtech What Anthemis looks for from new companies and solutions How new sources of data are creating new product opportunities The growth of embedded insurance and what’s next How to encourage entrepreneur diversity in insurtech If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Define what an IPO is and how it is reflected in an investment's performance Summarise some of the things an investor looks for in a new investment opportunity Identify the developments in the insurance industry that are leading to new investment opportunities If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 176 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

With climate-related risk becoming a top priority for insurers, Podcast 175 examines where the industry is right now in terms of identifying the specific challenges and opportunities ahead. Matthew talks to Katie Lennon, Head of ESG, UK & Lloyd's at AXA XL, about how processes for measuring and managing climate impact are developing. The conversation covers how Environmental, Social and Governance (ESG) differs for business operations and clients, creating consistency around allocating carbon emissions, and the work being done on a global scale to help support insurers. Talking points include: Communicating the purpose of ESG across organisations Practical examples of measuring climate impact and organisational change Where insurers can have the biggest impact on carbon emissions Defining consistent terminology and standardised frameworks Opportunities for third parties around unstructured climate data Climate Change Measurement and Regulation, a new report from InsTech London on reporting insurers’ climate change risk and impact, will be released on 24 February. More details coming soon.   You can also keep up to date on climate-related events by subscribing to our new Climate Risk newsletter. The first issue will be published on 10 February. More information is available at instech.london/climate.   If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Describe how the insurance industry is currently handling the challenges and opportunities of climate risk Summarise some of the ways the process for measuring and managing climate change are developing Identify how ESG differs for business operations and clients If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 175 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

As the financial risks from climate change continue to increase, insurers are having to come to terms with both the short-term impact of large catastrophe events and new regulatory requirements. Podcast 174 features insights from our Climate Change Risks and Opportunities Today live event, sponsored by S&P Global Market Intelligence, which focused on practical solutions and real examples of how insurance is responding to a changing landscape and evolving risks.  Recorded live at CodeNode in London, Matthew talks to:   Raphael Zindi, Product Manager | Segment Lead, EMEA Insurance, S&P Global Market Intelligence Chris Illman, Head of Responsible Business, Beazley Dana Foley, Head of Catastrophe Research, Chaucer Group Christopher Perceval, Head of ESG Business Development, EMEA, S&P Global Sustainable1 This episode also features additional insights from Fathom’s Chief Operations Officer Dr Andrew Smith and Tom Philp, CEO of Maximum Information. Talking points include: Building risk models for Environmental, Societal and Governance (ESG) performance ESG ratings and rewarding clients - how to encourage climate conversations Reaching net zero - identifying relevant data and mapping portfolios Disclosing climate credentials - the right questions for underwriters to ask Transition risk - what it is and how to track the financial implications If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.  Sign up to our newsletter for a fresh view on the world every Wednesday morning. Continuing Professional Development - Learning Objectives InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme. The Learning Objectives for this podcast are: Understand some of the possible solutions to tackle climate change challenges for the insurance industry Explore the current insurance ecosystem addressing climate change risks Discuss increasing complexity of regulatory environment around climate change and its impact on how insurance can respond to these shifting risks If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 174 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.