

InsTech - insurance & innovation with Matthew Grant & Robin Merttens
InsTech
Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
Episodes
Mentioned books

Feb 13, 2022 • 33min
Devin Chawda: Co-founder & CEO, ARMD: Embedded insurance - the next frontier for a serial entrepreneur (177)
Embedded insurance was one of the hot topics of 2021, with a growing number of successful propositions emerging that target potential customers with insurance at the point of purchase.
ARMD is one of a crop of new companies putting embedded insurance into action. It offers theft and damage insurance to UK tradespeople purchasing tools through its online shop and supplies IoT sensors to help protect their vehicles.
Co-founder and CEO Devin Chawda joins Matthew to discuss how the technology works, why customers like embedded insurance, and the challenge of building a business and raising funds during Covid-19 lockdowns.
Talking points include:
Market research and identifying pain points
Aligning e-commerce and embedded insurance products
Using app technology to expedite digital claims
Gathering new data to assess risk and pricing
Raising funds via crowdsourcing
To learn more about what embedded insurance means in practice and the potential opportunities, download our 'Insurance: to Embed, or not to Embed' report.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise the benefits of aligning e-commerce and embedded insurance products to enhance overall customer experience
List some of the technological developments allowing better claims experience for embedded insurance products
Identify key impacts of the pandemic on the growth of new insurance businesses
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 177 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Feb 6, 2022 • 46min
Ruth Foxe Blader and Matthew Jones: Anthemis: What really matters - the investors’ view (176)
For start-ups and scale-ups, funding is the fuel for growth. But after a record-breaking year for insurtech investment, what can we expect to see in the investment space in 2022?
Ruth Foxe Blader and Matthew Jones from venture capital investor Anthemis join Matthew to discuss the current financial markets and the opportunities that are attracting investors right now.
Talking points include:
Assessing IPO performance and the investment appetite for insurtech
What Anthemis looks for from new companies and solutions
How new sources of data are creating new product opportunities
The growth of embedded insurance and what’s next
How to encourage entrepreneur diversity in insurtech
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Define what an IPO is and how it is reflected in an investment's performance
Summarise some of the things an investor looks for in a new investment opportunity
Identify the developments in the insurance industry that are leading to new investment opportunities
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 176 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jan 30, 2022 • 33min
Katie Lennon: Head of ESG, UK & Lloyd’s, AXA XL: ESG - the insurer’s perspective (175)
With climate-related risk becoming a top priority for insurers, Podcast 175 examines where the industry is right now in terms of identifying the specific challenges and opportunities ahead.
Matthew talks to Katie Lennon, Head of ESG, UK & Lloyd's at AXA XL, about how processes for measuring and managing climate impact are developing.
The conversation covers how Environmental, Social and Governance (ESG) differs for business operations and clients, creating consistency around allocating carbon emissions, and the work being done on a global scale to help support insurers.
Talking points include:
Communicating the purpose of ESG across organisations
Practical examples of measuring climate impact and organisational change
Where insurers can have the biggest impact on carbon emissions
Defining consistent terminology and standardised frameworks
Opportunities for third parties around unstructured climate data
Climate Change Measurement and Regulation, a new report from InsTech London on reporting insurers’ climate change risk and impact, will be released on 24 February. More details coming soon.
You can also keep up to date on climate-related events by subscribing to our new Climate Risk newsletter. The first issue will be published on 10 February. More information is available at instech.london/climate.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe how the insurance industry is currently handling the challenges and opportunities of climate risk
Summarise some of the ways the process for measuring and managing climate change are developing
Identify how ESG differs for business operations and clients
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 175 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jan 23, 2022 • 23min
Climate Change Risks and Opportunities Today (174)
As the financial risks from climate change continue to increase, insurers are having to come to terms with both the short-term impact of large catastrophe events and new regulatory requirements.
Podcast 174 features insights from our Climate Change Risks and Opportunities Today live event, sponsored by S&P Global Market Intelligence, which focused on practical solutions and real examples of how insurance is responding to a changing landscape and evolving risks.
Recorded live at CodeNode in London, Matthew talks to:
Raphael Zindi, Product Manager | Segment Lead, EMEA Insurance, S&P Global Market Intelligence
Chris Illman, Head of Responsible Business, Beazley
Dana Foley, Head of Catastrophe Research, Chaucer Group
Christopher Perceval, Head of ESG Business Development, EMEA, S&P Global Sustainable1
This episode also features additional insights from Fathom’s Chief Operations Officer Dr Andrew Smith and Tom Philp, CEO of Maximum Information.
Talking points include:
Building risk models for Environmental, Societal and Governance (ESG) performance
ESG ratings and rewarding clients - how to encourage climate conversations
Reaching net zero - identifying relevant data and mapping portfolios
Disclosing climate credentials - the right questions for underwriters to ask
Transition risk - what it is and how to track the financial implications
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Understand some of the possible solutions to tackle climate change challenges for the insurance industry
Explore the current insurance ecosystem addressing climate change risks
Discuss increasing complexity of regulatory environment around climate change and its impact on how insurance can respond to these shifting risks
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 174 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jan 16, 2022 • 35min
Bryan Falchuk: Managing Partner, Insurance Evolution Partners: Insurer, start-up, writer, coach, influencer - one life, many roles (173)
Matthew talks to author, coach, and speaker Bryan Falchuk on Podcast 173 about his background in insurance and insurtech, and the innovation challenges for insurers and start-ups in 2022.
Bryan began his career at Liberty Mutual Insurance and worked for Beazley, McKinsey and Hiscox before branching out as an author. His two books titled The Future of Insurance look at the lessons learned by incumbent insurers as they look to innovate and evolve to meet the needs of their customers.
The episode features examples from insurers that have successfully launched innovation projects and why Bryan feels that now is a fascinating time for insurance.
Talking points include:
Innovating in-house - insurer success stories
How start-ups win - why a strong business model beats hype
The growth of embedded insurance and moving beyond acquisitions
Making claims savings - efficiency vs lower indemnity
Going “digital” and how to overcome the challenges facing insurers post-pandemic
Bryan Falchuk is also the host of The Future of Insurance Podcast. You can hear Matthew and Robin talking to Bryan in Season 1, Episode 19.
For more information on Bryan’s The Future of Insurance book series, go to https://bryanfalchuk.com/bookstore.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe how companies, from start-ups to incumbents, can compete in the insurtech space
Identify the possible future of insurtech funding in claims
Summarise some of the ways insurers can overcome the challenges they face from the pandemic and beyond
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 173 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jan 9, 2022 • 29min
Predictions for Insurance in 2022 (172)
What can the insurance industry expect in 2022? We’ve gathered a panel of 16 innovation experts to give us their predictions for the year ahead.
Podcast 172, sponsored by Fadata, covers topics, themes and opportunities including the insurtech investment scene (valuations and opportunities), increase in mergers & acquisitions activity, ESG and climate change, operational excellence, talent war, cryptocurrency and the Metaverse.
Our panel of innovation experts includes:
Matthew Jones, Managing Director, Anthemis
Charles Burgess, CEO International Distribution, Munich Re Specialty Group
Premal Gohil, Head of Innovation Partnerships & Investments, GRS, Liberty Mutual Insurance
Sasa Brcerevic, Global Head of MGA Strategies, Aon
Ruta Mikiskaite, Head of Client Solutions UK and Ireland, Swiss Re
Jenny Williams, Portfolio Optimisation Director, Convex
Joan Cuscó, Global Head of Transformation, MAPFRE
Paolo Cuomo, Director of Operations, Brit Insurance
Liselotte Munk, CEO, Fadata
Keith Aylwin, Director, Alpha FMC
Daniel Prince, CEO, Rethink Underwriting
Adam Kemmis Betty, UK & Ireland Digital Leader, Marsh
Francois Forge, Head of Strategic Innovation, Wakam
Mark Allan, General Manager for Business and Specialist Products, Bupa
Debbie Smith, Chief Medical Officer, EMEA, Swiss Re
Dr Ali Hasan, Chief Medical and Healthcare Officer, Vitality
Listen to Episode 171 to hear InsTech London Partners Robin Merttens and Matthew Grant reflect on 2021 and share their own predictions for 2022.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Summarise predictions for the year ahead from industry experts
Describe where insurtech funding may be going in 2022
Explain some of the roles the identified key themes will play in the market
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 172 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Jan 2, 2022 • 34min
Partners’ Chat - New Year Special: Robin Merttens and Matthew Grant (171)
Matthew and Robin wave goodbye to 2021 by reflecting on some of the key insurance, insurtech and innovation themes from the past 12 months.
Their Partners’ Chat - New Year special includes thoughts on a record year for insurtech investment, why now is a good time to be an MGA, and predictions for data and technology developments in 2022.
Talking points include:
Unicorns, angels and securing early-stage funding
The decline of incubators and accelerators
Embedded insurance and educating customers about risk
How data ingestion and extraction became a top business priority
Why brokers remain a key part of the value chain
If you like what you're hearing, please leave us a review on whichever platform you use, or contact Matthew Grant on LinkedIn. All we are up to www.instech.london
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Understand the challenges around securing early-stage funding
Learn why embedded insurance is becoming attractive to customers
Learn why data ingestion and extraction is important to insurers
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 171 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Dec 26, 2021 • 30min
Allyship, inclusion and the future of work (170)
InsTech London was really pleased to be involved in a panel discussion on Allyship in the workplace hosted by The Camelot Network’s Inclusion & Diversity Think Tank and sponsored by Genasys.
The diverse panel explained what Allyship is, how to action it and the impact it can have in creating a truly inclusive society.
The speakers include:
Rebekah Bostan – Director of Research and Insight, InsTech London
Lethabo Motsoaledi – Co-founder, Creator and CTO, Voyc
Dr Joanna Abeyie MBE – Founder and Director, Blue Moon
Paul Jardine – Chairman, Asta and Chaucer
The discussion was moderated by Miriam Reason, Founder at Reasonful.
Talking points include:
What is Allyship, and why should you care?
Why is Allyship the most powerful thing you can do at work?
Why is the future of work about intersectional inclusion and Allyship?
What do all the relevant terms mean?
For more information on The Camelot Network, go to thecamelotnetwork.com.
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe what Allyship is
Summarise why Allyship is an important part of the workplace
Explain how you can action Allyship and the impact it can have
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 170 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Dec 19, 2021 • 25min
George Devereese & Turloch Mooney: IHS Markit: Revealing the risks: inside shipping and containers (169)
The global pandemic and the shutdown of the Suez Canal in March highlighted the importance of the global supply chain and the risks involved in shipping goods around the world.
Tracking what happens at sea is a major challenge, however, innovations in data and technology are now allowing insurers and businesses to track ship and cargo movements from start to finish.
Matthew is joined on Podcast 169 by George Devereese and Turloch Mooney from IHS Markit, a global data provider and the primary source of information on vessels being used for international trade.
The conversation covers how technology is being used in the real-time monitoring of vessels and the data and analytics IHS Markit provides to marine insurers to assist with underwriting, risk allocation, and claims investigation/mitigation.
Talking points include:
The main risks involved in container ship journeys
How sensors are being used to track individual cargo containers
Using data to forecast global supply chain delays
Partnering with insurers and accessing IHS Markit data
The next steps in supply chain and marine insurance innovation
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe how maritime shipping data can be used in insurance
Compare some of the possible ways to track containers
Identify some of the additional uses of maritime shipping data
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 169 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Dec 12, 2021 • 22min
Christian Wiens: CEO, Getsafe: Giving a new generation access to insurance (168)
In October 2021, Getsafe extended its Series B funding round to $93 million, including investment from Swiss Re. The start-up is now a fully licensed insurer in Germany and operates as an MGA in the UK, targeting younger generations with personal lines insurance products.
Robin talks to co-founder and CEO Christian Wiens about how Getsafe has scaled since being founded in 2015, the company's plans for expansion, and innovation trends to watch.
Talking points include:
How to sell insurance to first-time customers
The benefits of being a full-stack insurer
Distribution channels for personal lines insurance
Changes in CEO responsibility as start-ups scale
Venture capital trends in Europe and the US
If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn.
Sign up to our newsletter for a fresh view on the world every Wednesday morning.
Continuing Professional Development - Learning Objectives
InsTech London is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech London podcast or reading the accompanying transcript, you can claim up to 0.5 hours towards the CII member CPD scheme.
The Learning Objectives for this podcast are:
Describe how a CEO's responsibilities develop as a start-up grows
Identify some of the dynamics of the venture capital market
Explain how the UK and Europe compare to the US when it comes to innovation
To learn more about digital insurance, visit the Getsafe's InsTech London profile page.
If your organisation is a member of InsTech London and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 168 page of the InsTech London website or email cpd@instech.london to let us know you have listened to this podcast.
To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.