GrowCFO Show

Jeremy Foster is an unusual CFO, he isn't an accountant and doesn't have a finance background. His origins are in sales and marketing. He changed course following an MBA at Notre Dame and has subsequently become a highly successful finance leader with strong strategic capabilities and significant M&A experience. Jeremy has been instrumental in multiple equity rounds, debt recaps, and a 9-digit platform sale to PE. Jeremy's main interest is working with an organisation that wants to drive massive growth. He will typically be brought on board by a CEO who wants a co-pilot to go on that journey. In this episode, we talk about how Jeremy is currently doing that at Talroo and how that differs from his approach at previous companies Homeward and Kasasa. He explains how he operates as a strategic partner to the CEO and gives us some great insights to the thought process a CFO needs in helping build and drive strategy. We explore some of the key KPIs you need to understand when investing in customer acquisition, and we talk about the theory of constraints. Jeremy shows how the skills he learned as a marketing director are extremely valuable to a CFO too. Links Jeremy Foster on LinkedInKevin Appleby on LinkedInTalroo.comGrowCFO Strategy Programme Timestamps 00:53 A background in marketing for a bank 01:29 Did you miss out by not having an accounting background? 02:13 What role do you play as a non-accounting CFO? 04:01 Blitz scaling 05:26 The three big KPIs you need to know 07:53 Profit per customer 10:25 Jeremy Foster's experience growing the business at Kasasa 12:39 What issues do such rapid growth bring? 15:53 Thinking about communication channels 18:38 The theory of constraints 19:50 The importance of good relationships 21:50 The role of a finance business partner 23:03 What advice would you give to a CFO coming through a more traditional route than yourself? 24:55 What's the role of the CFO in driving a high-growth business strategy?

Danielle Keeven has had quite a journey to get to her current role as VP of Finance at paddle.com. She has crossed the globe and changed industry sectors. She has gone from roles in large multinationals to working in high-growth startups. Danielle shares her experiences with Kevin Appleby on this week's GrowCFO Show. Originally working in the Caribbean for large US multinationals such as Marriott and Hyatt, Danielle swapped to working in Europe for booking.com, then moved out of hospitality completely to work in fintech. This was a huge change and she tells us all about the challenges she faced in the episode. Danielle Keeven is currently VP of finance at paddle.com. Paddle offers SaaS companies a completely different way to sell. Instead of assembling and maintaining a complex stack of payments-related apps and services, Paddle provides an all-in-one solution. Danielle explains how her finance expertise is applied to the design of the product as well as to running the finance team. We discuss in detail the problems that products like Paddle solve for SaaS founders, and some of the mistakes Danielle has seen these companies make. Links Danielle Keeven on LinkedInKevin Appleby on LinkedInPaddle.comGrowCFO Future CFO ProgrammeGrowCFO Strategy ProgrammeCFO Competency FrameworkFree Course: First 100 Days in your new finance role Timestamps 01:00 Born in the Netherlands, growing up in the Caribbean 01:42 The accidental accountant 02:59 Hospitality: Hyatt and Marriott 03:45 Move to Europe and the tech side of Hospitality 05:00 Accounts receivable in a SaaS business 06:41 moving from Booking.com to Messagebird 09:23 Why did you join paddle.com? 11:47 What does Paddle do? 13:18 The complexities of online business and global tax rules 16:13 Will you move on from VP Finance to a full CFO role? 17:19 Roald Dahl's Matilda 19:13 What sort of mistakes do you see fast-growing SaaS companies making? 22:06 Building a strategy for internationalisation 23:15 Giving SaaS businesses the right data insights 25:26 What advice would you give other finance people looking to move to CFO roles 26:41 GrowCFO Competency framework 27:15 The art of delegation 30:33 The finance leader and fraud

The role of a finance transformation leader is a complex one. It requires someone with great technical skills, as well as strong people skills. A successful finance transformation leader must be able to manage and motivate their team, while also being able to communicate effectively with other members of the organization. Toni Betts, group finance director at The Travel Chapter is one of those successful transformation leaders and she shares her journey with Kevin Appleby on this episode of The GrowCFO Show. One of the most important qualities of a successful finance transformation leader is the ability to manage and motivate their team. A finance transformation is a complex undertaking that requires the efforts of many individuals. A great leader will be able to keep their team on track and focused on the goal. They will also be able to motivate their team when things get tough. In addition to being a great manager, a finance transformation leader must also be an effective communicator. This is important because they will need to communicate with other members of the organization, such as the CEO and CFO. They will also need to communicate with vendors and other outside parties. Effective communication is essential for ensuring that everyone is on the same page and that the transformation goes smoothly. Great people skills are essential for anyone looking to lead a finance transformation. A successful leader will be able to manage and motivate their team, while also being an effective communicator. If you have these qualities, then you may be well suited for this important role. Links Toni Betts on LinkedInKevin Appleby on LinkedInGrowCFO Future CFO ProgrammeFree Course: First 100 Days in your new finance roleSusan Jeffers - Feel The Fear And Do It Anyway: How to Turn Your Fear and Indecision into Confidence and Action on Amazon UK and Amazon US Timestamps 01:39 Toni's new group FD role 02:04 When did you decide to become an accountant? 04:50 Qualifying in an audit practice 06:52 Toni's first role outside practice and moving on to join American Express 08:10 Being part of a great leadership programme 09:46 Stepping out of your comfort zone: You need to get comfortable with leadership skills and push yourself to use them 11:32 Susan Jeffers - Feel The Fear And Do It Anyway 12:03 Moving on from American Express 15:09 Becoming a finance transformation expert 16:43 Learning from experience 20:24 Some of the practical challenges of transforming finance teams 24:14 Technology is forcing finance to change 25:03 What advice would you give other finance leaders? 27:42 Personal Awareness and feedback from others 29:01 The importance of how you present over what you are presenting 30:45 What does Toni Betts do to avoid stress and burnout? 32:37 What's the biggest challenge in your new group FD role?

Are you in control of your own life, or are the demands of all the other things around you taking over? Too much pressure at work to have a personal life? Perhaps you aren't feeling fulfilled? If any of that describes you then it's time to take control back and make decisions that benefit you and not just your organisation. In this episode, Catherine Clark joins us to talk about the importance of making the right decisions for your own wellbeing. She draws on both her own personal experience as a CFO and the situations she comes across every week when she is mentoring other finance leaders. If you aren't happy with where you are right now it's time to do something about it and take action. Catherine has some great advice to offer about how to find out what you really want and then take the right steps to get there. We talk about the importance of having the right mindset, and the importance of stepping forward even when there might be fear and uncertainty. This is the third episode in a mini-series looking at your well-being. In the previous two episodes, we've looked at resilience with Leanne Spencer and self-awareness with Susana Serrano-Davey. Links Mentoring at GrowCFO with Catherine Clark Catherine Clark on LinkedIn Kevin Appleby on LinkedIn Susan Jeffers - Feel The Fear And Do It Anyway: How to Turn Your Fear and Indecision into Confidence and Action on Amazon UK and Amazon US Timestamps 01:50 Are you feeling dissatisfied? 03:14 Getting in touch with your feelings 04:00 Go with your gut and your subconscious mind 06:03 Having the right people around you to support you 08:40 Some examples of situations people find themselves in 10:17 The decision isn't about moving on and changing job 12:01 The mindset shift that's needed 14:52 The fear of change, doing things differently, making a mistake 15:50 What do you need to stop doing? start doing? continue doing? 16:15 What do you want? 17:16 Overwhelm 18:12 Feel the fear and do it anyway 20:33 Where do you want to be in 3 years' time? 23:15 Do you stay? Do you move on? 24:50 You can't lose, just make a decision! 27:06 What do you do after you make a decision? 29:32 Some practical exercises you can do right now

Self-awareness is key for well-being. When you know yourself well, you can make better decisions and thrive in all areas of your life - including your career. As a finance leader, it's important to be self-aware so that you can set realistic goals and healthily manage stress. In this episode, Susana Serrano-Davey, our very own Executive Coach & Mentor at GrowCFO joins Kevin Appleby once again to discuss the importance of self-awareness as a cornerstone for wellbeing. We discuss the importance of self-awareness and how it can help you achieve success both professionally and personally. Susana gives some great advice on some practical things you can do to be more self-aware Self-awareness is the ability to see yourself clearly and understand your thoughts, feelings, and behaviours. It's an important part of well-being because it allows you to make healthy choices, set realistic goals, and healthily manage stress. When you're self-aware, you're more likely to achieve your goals and be successful in all areas of your life. There are many benefits of self-awareness, but here are a few key ones: When you're self-aware, you can make better decisions. You know your strengths and weaknesses, so you can make choices that are in line with your values and goals.When you're self-aware, you're more resilient. You know your triggers and how to manage them, so you're less likely to be derailed by setbacks.When you're self-aware, you have a better understanding of other people. You can see things from their perspective and build relationships that are based on trust and mutual respect. Self-awareness is an important part of well-being, and it's something that you can work on every day. Susana gives us some practical strategies: Get feedback, how do people perceive you?Understand your feelings, and why you feel a certain wayLearn more about your personalityMake sure you meet your own needs before others Listen to the full episode to find out more. Links Mentoring at GrowCFO with Susana Serrano-DaveySusana Serrano-Davey on LinkedInKevin Appleby on LinkedInEpisode 93 with Leanne Spencer on Well-beingEpisode 74 Personality types with Merrick RosenbergEpisode 71 Strengthsfinder with Jim Brophy168 Hours by Laura Vanderkam on Amazon UK and Amazon US Timestamps 00:41 The previous episode with Leanne Spencer about well-being and beating burnout 01:15 No point in achieving your goals and being unhappy 03:37 You really need to know more about yourself 05:22 How others perceive us 10:03 Getting feedback from others 13:45 Becoming aware of your personality type 16:47 Using personality profiling tests (we referenced DISC and Strengthsfinder tests covered in previous episodes with Merrick Rosenberg and Jim Brophy) 19:16 Connect with your feelings 21:43 The link between a crisis and becoming depressed 23:04 Neuro-linguistic programming (NLP) 24:34 Understand your needs 28:04 Dealing with recurring issues and problems 30:33 Making time and space for yourself 34:01 Susana's book

CFOs and finance leaders are under more pressure than ever before. They are responsible for ensuring the financial stability of their company, and often have to make tough decisions that can impact the bottom line. This high level of responsibility can take a toll, and many CFOs and finance leaders find themselves struggling with burnout. In this episode, Leanne Spencer, an award-winning entrepreneur and a key-note wellbeing speaker and burnout prevention expert joins Kevin Appleby to discuss how to better manage stress, prioritize recovery and ultimately reduce the risk of burnout. Burnout can have a significant impact on CFOs and finance leaders. When individuals are burned out, they may feel exhausted, both physically and emotionally. They may also feel cynical or negative about their work and may have difficulty concentrating or making decisions. Burnout can lead to absenteeism, staff turnover, and a decrease in productivity. It can also adversely affect an individual's health. But what action can you take to protect yourself? Leanne has plenty of answers! You need to increase your resilience. But what does that actually mean in practice? Lots of people talk about being more resilient, but few people have their own practical strategies to make it happen. Leanne talks about giving yourself slivers of recovery. Time for yourself every single day. A small part of your overall bandwidth. These slivers can have a very significant impact on your overall wellbeing Links Leanne Spencer on LinkedInKevin Appleby on LinkedInCadence: the secret to beating burnout and performing in life and work on Amazon UK and Amazon USRise and Shine: Recover from burnout and get back to your best on Amazon UK and Amazon USMentoring at GrowCFO Timestamps 00:39 About Leanne Spencer and Bear Grylls 01:24 Remember what is first for you 02:34 How does this apply to finance leaders? 05:20 Slivers of recovery 07:20 Learning from elite athletes 10:28 How do you recover when there's always something else to do? 11:30 The golden hour before sleep 16:30 Turn off notifications 18:41 Simple things done every day 23:00 Decompress at the end of the day 24:17 Alchohol, good or bad? 25:26 Cadence, the overall message in the book 27:44 A business book needs to be short and easily digestible 29:24 Cadence: the secret to beating burnout and performing in life and work

As a CFO in a fast-growing business, you have a lot on your plate. You are responsible for ensuring that the company is making money and growing at a healthy rate. But what if you could take your career to the next level by having a mentor? A mentor can help you learn new skills, make important connections, and give you guidance when it comes to difficult decisions. Ian Simpkin specialises in mentoring CFOs who find themselves in that exact situation. Ian Simpkin is one of GrowCFO's experienced CFO mentors. In this episode, he joins Kevin Appleby to discuss how he mentors CFOs in fast-growing businesses. We talk about his career and experiences and how this impacts his approach to mentoring. Ian, a Chartered Accountant (FCA), qualified with KPMG and trained at Insead in their International Executive Program. He has over 25 years of finance director experience and was European CFO of a Nasdaq 100 multinational during rapid growth from $20 to $450m. Ian has a great practical understanding of driving business growth, fundraising, acquisitions and exit planning. Besides mentoring new CFOs, he advises SMEs on financial strategies to help grow their businesses. He is passionate about helping his mentees develop their skills and expertise to realise their potential and provide Board level strategic advice. Links Mentoring at GrowCFO Meet the GrowCFO mentorsThe CFO Competency frameworkIan Simpkin on LinkedInKevin Appleby on LinkedIn Timestamps 00:57 Introducing Ian Simpkin 02:00 Growing a company from $20m to $400m 03:11 Making acquisitions to grow 04:20 What challenges do you deal with day to day as a mentor and portfolio CFO? 05:28 How do you approach mentoring? 06:52 What are the biggest issues you find with CFOs in their first role? 07:57 The CFO competency framework 10:00 The CFO as a strategic business partner 11:48 Ian Simpkin outside the office 13:16 Why choose Ian as a mentor?

One of the biggest challenges of financial modelling is creating models that are accurate and realistic. Financial modellers need to have a good understanding of all of the different formulas and functions in order to create an accurate model. Many people, even experienced modellers, use less than 5% of the functions available. Excel models need to be properly structured too so that others can easily validate them, and they can be checked for errors. There are lots to learn about, and many tips and tricks that can make your life much easier. That's why Myles Arnott and Giles Male set up Full Stack Modeller. In this episode, Kevin Appleby chats to Miles and Giles to discover more about the challenges of building great financial models in Excel and how the Full Stack Modeller training and community of members can help you. We teach financial modelling basics in GrowCFO's finance team training, but if you want to develop really deep specialist modelling skills Full Stack is the place to go. If you want to join Full Stack Modeller's next cohort this coupon code will give you 15% off: GROWCFO15AUG. Registration opens on 8th August. Full Stack Modeller will give you: Excel Mastery. From core function knowledge and confident use of Excel Tables and Pivot Tables, to a truly unique way to develop your shortcut and navigation skill mastery. the major modelling standards, setting you up for more advanced modelling exercises to come further on in your journey.Advanced Financial Modelling. Covering the fundamentals of three statement modelling, valuations, scenarios & sensitivities, and more. Data Visualisation & Analytics. How to use Power BI to analyse data, and we help you understand how best to share your insights with others. These are skills that are rare to find, even amongst very talented and experienced modellers. Listen to the full episode to find out more. Links Giles Male on LinkedInMyles Arnott on LinkedInKevin Appleby on LinkedInGrowCFO for Finance TeamsFind out more about Full Stack Modeller (use coupon code GROWCFO15AUG to get 15% off at checkout) Timestamps 01:04 About Full Stack Modeller 03:37 What are financial models used for? 04:50 Don't most people teach themselves how to use Excel? 07:30 Power Query 09:48 What about apps that replace Excel? 11:40 What bad habits do self-taught experienced modellers generally have? 13:12 The problem of too much data 15:05 Data visualisation 18:55 How do you teach modelling when there are so many different applications of models? 20:40 Trapping errors in models 26:34 What are the 5 or 6 key things we really need to know? 29:11 The danger of a single Excel guru in a company

It's no secret that boardroom experience is important for aspiring CFOs. But what happens when you don't have access to boardrooms? How can you overcome this obstacle and get the experience you need? In this episode Dan Wells, founder and CEO of GrowCFO, joins Kevin Appleby to discuss the launch of GrowCFO's Virtual Boardroom. Over 80% of aspiring and first-time finance leaders have little or no boardroom experience. Very few have conquered the most common challenges regularly faced by CFOs during board meetings. This lack of exposure can easily prevent you from landing your dream CFO role, or negatively affect your performance during difficult boardroom situations within your existing finance role. GrowCFO’s Virtual Boardroom provides you with essential first-hand experience of dealing with real-life boardroom challenges that most CFOs encounter early on in their finance leader career. If you're serious about becoming a CFO, don't let a lack of boardroom experience hold you back. There are plenty of ways to gain the experience you need, even if you don't have direct access to boardrooms. The GrowCFO Virtual Boardroom can help you get the confidence you need in the boardroom. In addition you should seek out opportunities to present to boards. Get involved with organizations that focus on board governance, and network with experienced board members. With some effort and perseverance, you can overcome this obstacle and take your career to the next level. Links Dan Wells on LinkedInKevin Appleby on LinkedInGrowCFO Virtual BoardroomFind out more about becoming a CFO Timestamps 00:52 What is the Virtual Boardroom? 03:20 The CFO wears 2 hats in the boardroom 04:49 How does the Virtual Boardroom work? 06:08 Does it involve a lot of prep like a real board meeting? 08:52 Dealing with the different perspectives of individual board members 11:56 What time commitment do you need in order to participate? 14:04 The Virtual Boardroom is supported by online learning 16:16 The role of professional mentors in the Virtual Boardroom 17:39 How to find out more

As finance leaders, we are always looking for ways to help our businesses grow. But in order to grow, we need to have a clear strategy in place. Without a strategy, it's difficult to set goals and measure progress. And without communication, it's impossible to get everyone on the same page. That's where strategy software comes in. Strategy software helps you document your strategy and communicate it effectively to everyone involved. In this episode Tom Ricca-McCarthy, Co-Founder at Lucidity joins Kevin Appleby. We talk about how to build an effective strategy and how the Lucidity software app can support you in documenting and communicating the strategy. There are many benefits of using strategy software. Perhaps the most important benefit is that it helps you document your strategy. This is crucial because a documented strategy gives you a roadmap to follow as you execute your growth plans. It also allows you to track your progress and make changes as needed. Another important benefit of strategy software is that it helps you communicate your strategy effectively. This is essential because, without communication, it's impossible to get everyone on the same page. Strategy software makes it easy to share your strategy with your team or stakeholders and get their feedback. This way, you can ensure that everyone is on board with your growth plans. Tom relates the story of needing to present the strategy for his own business and everything he needed was scattered across a whole collection of slide decks, spreadsheets and word documents. Lucidity was born out of the need to have a single place to document and then communicate everything to do with the strategic plan. GrowCFO is running quarterly strategy bootcamps. In a series of workshops over the course of a week we help you get to grips with building a strategy for your business and documenting it using Lucidity. There's a link below if you want to find out more. Links Tom Ricca-McCarthy on LinkedInKevin Appleby on LinkedInFind out more about Lucidity strategy softwareThe GrowCFO Strategy ProgrammeJoin a GrowCFO Strategy Bootcamp Timestamps 01:23 About Tom Ricca-McCarthy 02:50 Putting a turnaround strategy in place in one of his former companies 04:12 The idea for Lucidity 05:44 Strategy is a broad activity using lots of different tools 08:30 Why you need everything in one place 10:18 SWOT, PESTLE, 5 Forces scattered across multiple documents 14:07 Its not just the analysis, it's about executing the plan too 14:31 Tracking the KPIs and milestones 16:30 Scenario planning 17:45 GrowCFO strategy bootcamp 23:17 The CFO strategy survey 25:30 The communication challenge 28:23 Stop Start Continue 30:06 A single source of the truth 34:21 What's next for Tom and Lucidity? 38:30 A balanced set of objectives and OKRs 44:48 The strategy execution gap