The Innovation Show

Rob Fitzpatrick is author of "The Mom Test, How to talk to customers & learn if your business is a good idea when everyone is lying to you" His book shows us how customer conversations go wrong and how we can do better. They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question and everyone will lie to you at least a little. As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it and it's worth doing right Talking to customers is one of the foundational skills of both Customer Development and Lean Startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. Win one of 2 copies by signing up to the show here: www.theinnovationshow.io and find Rob on ww.robfitz.com

The world around us is changing rapidly. There is now more pressure on established companies to innovate. The challenge most companies face is how to develop new products for new markets, while managing their core business at the same time.  The principles and practices outlined in this book provide companies with a blueprint of how to manage innovation while they execute on their core business.  The Corporate Startup provides frameworks, visualisations, templates, tools and methods that can be easily applied to develop new products and business models. We welcome author of The Corporate Startup: How established companies can create successful innovation ecosystems, Dan Toma

More agility. More energy. More genius. Why do some companies always seem to have the best ideas, the most engaged people and the most profitable growth? Based on 10 years of research, today’s book goes behind the scenes of some of the world's most innovative companies and decodes the tools, hacks and approaches that help their managers systematically spark ingenuity, agility, and profitable creativity at scale. It presents a pragmatic 'how-to' guide for any team or organisation that needs to adapt its culture, processes, leadership and decision-making for an age of increasingly unpredictable and rapid change. We welcome author of “Be Less Zombie How great companies create dynamic innovation, fearless leadership and passionate people” Elvin Turner www.elvinturner.com

We've reached a point in time when everyone wants innovation, but most people don't know how to actually attain it. It's not easy, which is why there are so many failed brands and companies. In our era of AI, rapid change, disruption, and possibility, there are so many great opportunities within our grasp. However, smart, successful people consistently miss out. Their capabilities are limited by seven traps, and they rely on and repeat past decisions. They miss out on the potential of what could have been. If we could remove these traps, what could we accomplish? How much more successful could we be? Today’s book teaches us how to think disruptively, providing specific steps to create real innovation and change. It combines our guests high energy provocative thinking with tactics that have been battle tested through projects with leading innovators like Disney, Starbucks, Amex, IBM, Adidas, Google, and NASA. We welcome CEO of Trendhunter and author Create the Future and the Innovation Handbook: Tactics for Disruptive Thinking, Jeremy Gutsche

Being awarded a leadership role within an organization may feel like an amazing accomplishment, but that is only half the battle. The second, and arguably most important half, lies in building and maintaining a highly effective team. However, according to a recent survey conducted on UK workers, managers are failing miserably at this task, and are instead fostering feelings of hate and resentment among their workers. The survey states that while 22% of the UK public say they hate their boss, a staggering 52% identify their boss as their primary source of job dissatisfaction. So, where is it that managers are going wrong, and what can they do to improve their employees’ perception of them? Interesting research during the 1970s–found that managerial failure had little to do with IQ or personal attractiveness. Rather, it was linked directly to interpersonal competence. And, since personality is at the core of interpersonal competence, our guest today developed one of the globe's leading personality assessments to identify the 11 personality scales that cause leaders to fail time and time again. We welcome creator of The Hogan Assessments, Dr Robert Hogan

As a business leader, you need to make decisions that set your company up for success, now and in the future. The challenge is In this fast-changing world, the rules of strategy are being rewritten and the go-to solutions you once relied on are no longer enough. The Fourth Industrial Revolution is here. As emerging technologies like AI and blockchain become ubiquitous, they will unleash unprecedented levels of disruption. Drawing on his broad global experience, our guest delivers the essential guide to strategy for this new era. His CLEVER Framework will help you understand the deep strategic drivers of the Fourth Industrial Revolution, reflect on how they affect you and your business, and respond effectively. If you’re ready to fulfil your potential as a leader and create a future-ready business, it’s time to get Clever. We welcome Alessandro Lanteri, the author of CLEVER: The Six Strategic Drivers for the Fourth Industrial Revolution

Innovators need to communicate their concepts. Organisations have 5 generations working together in the workplace. We must be able to respectfully challenge ideas. This is why I asked our guest Gill Hasson to join us. Every day, you have the opportunity to interact with people in different areas of your life; in public, at work and at home, with colleagues and clients, with friends and family. Your ability to exchange ideas and opinions with other people, understand their thoughts and feelings, their point of view and solve problems between you depends on how effectively you’re able to communicate. But being understood, and understanding others is not always easy!  Communication is a dynamic, complex process, influenced by all the complexities and differences in human motivation and behaviour. Communication: How to Connect with Anyone will help you connect with others, build friendships and develop better relationships with colleagues and clients, friends and family. Todays episode shares what we need to know to develop empathy and rapport with others, and feel confident about communicating with a diverse range of people.

Our guest’s Business Model Canvas changed the way the world creates and plans new business models. It has been used by corporations and startups and consultants around the world and is taught in hundreds of universities. After years of researching how the world’s best companies develop, test, and scale new business models, he has produced his definitive work.  Todays book explains what every organization can learn from the business models of the world’s most exciting companies. The book explains how companies such as Amazon, IKEA, Airbnb, Microsoft, and Logitech, have been able to create immensely successful businesses and disrupt entire industries. At the core of these successes are not just great products and services, but profitable, innovative business models--and the ability to improve existing business models while consistently launching new ones. "The Invincible Company" presents practical new tools for measuring, managing, and accelerating innovation, and strategies for reducing risk when launching new business models. Serving as a blueprint for your growth strategy, The Invincible Company explains how to constantly stay ahead of your competition. We welcome friend of the Innovation Show and author of The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models, Alex Osterwalder

Review us on iTunes, it helps grow the show. Today’s guest teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalisation and relationships are more important now than ever--and they will be the key to success for businesses moving forward. As he aptly states, "Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty." This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers. We welcome John R. DiJulius, the author of The Relationship Economy: Building Stronger Customer Connections in the Digital Age More about John here: https://thedijuliusgroup.com/bio-john-dijulius/

Give Us A Review On iTunes Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don't always get the results they want. Most organisations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn't enough, but are at a loss on how to implement solutions, especially in today's post-#MeToo world. Our guest today is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In her book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. She combines the lessons learned from 25 years of professional experience with robust data from behavioural science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). More about Patti here: https://persuasionpoint.com/the-drama-free-work/