I am in conversation with Douglas Ferguson. Douglas is an entrepreneur and human-centered technologist. He is the president of Voltage Control, a facilitation academy that develops leaders through various programs.In this part of the conversation, Douglas shares his story related to:Douglas's journey: From individual contributor to leader, emphasizing the importance of understanding and empathy in building successful teams.Teamwork and collaboration: Discusses storytelling, creating a positive culture, and the challenges and opportunities of working with distributed and cross-cultural teams.Effective meeting practices: Highlights the value of rituals, storytelling, and focusing on generation and exploration.Douglas is an entrepreneur and human-centered technologist with over 26 years of experience. He is president of Voltage Control, a facilitation academy that develops leaders through certifications, workshops, and organizational coaching focused on facilitation mastery, innovation, and play. He has helped transform leaders, innovators, and creatives from Nike, U.S. SOCOM, Google, the Air Force, Gap, Tesla, MSU, Church & Dwight, Apple, Adobe, Dropbox, Fidelity, Vrbo, Liberty Mutual, Humana, and SAIC.Prior to Voltage Control, Douglas held CTO positions at numerous Austin startups, where he led product and engineering teams using agile, lean, and human-centered design principles. While CTO at Twyla, Douglas worked directly with Google Ventures running Design Sprints, and now brings this experience and process to companies everywhere.Douglas is currently active in the Austin startup community, where he serves on the board of several non-profits, mentors startups, and advises early-stage ventures.Douglas is a thought leader and often writes and talks about facilitation, leadership, collaboration, innovation, culture, meetings, and Design Sprints. He is also the author of four books: Magical Meetings, Beyond the Prototype, How to Remix Anything, and Start Within, He has been published in Forbes, Fast Company, Innovation Leader, and is a regular contributor to The Future Shapers. He publishes a weekly podcast called Facilitation Lab.When not facilitating or coaching facilitators, you might find Douglas patching up his Modular Synth, boxing, doing Pilates, and taking photographs. He graduated from Virginia Polytechnic Institute and State University.Douglas may be contacted at::https://www.linkedin.com/in/douglasferguson/

I continue my conversation with Karthik Viswanathan, the President of Ochyo Inc, a consulting firm that specializes in serving State & Local governments around strategy development, technology enablement and business process optimizationIn this part, Karthik delves deeper into the challenges and opportunities within government IT. He discusses the complexities of balancing top-down mandates with bottom-up needs, particularly in large, decentralized organizations.Key points:Government structure: The unique structure of government, with different levels (federal, state, local) and political cycles, impacts IT initiatives.Technology adoption: While there is a growing recognition of technology's importance, the pace of adoption is slower than the private sector due to budgetary constraints, procurement processes, and risk aversion.Talent management: Government agencies face challenges in attracting and retaining IT talent, especially in comparison to the private sector.Intergovernmental collaboration: There's potential for increased collaboration and data sharing between government entities, but challenges remain in terms of standards, security, and trust.Consulting and government: Karthik discusses his experience in consulting for government agencies, highlighting the need for understanding the unique dynamics of the public sector.Overall, the conversation emphasizes the complexities and opportunities within government IT, providing insights into the challenges and potential solutions.Karthik Viswanathan is the President of Ochyo Inc, a consulting firm thatspecializes in serving State & Local governments around strategy development, technology enablement and business process optimization.He was previously the Vice President for Development & Strategy for AIinGov responsible for driving strategic partnerships and relationships to accelerate the time to market and operational efficiencies for AIinGov’s customers. Prior to that, Karthik served in senior IT leadership roles in State and Municipal governments. He was the Assistant Secretary for Technology Services & Security to help streamline IT services for the Commonwealth of Massachusetts including CIO roles for Labor & Workforce and Department of Revenue. Karthik has also served as CIO for the City of Somerville.He holds engineering degrees from the University of Mumbai and Texas A&M University, and an MBA from Northeastern University.LinkedIn Profile: https://www.linkedin.com/in/kaviswan/

I am in conversation with Karthik Viswanathan, the President of Ochyo Inc, a consulting firm that specializes in serving State & Local governments around strategy development, technology enablement and business process optimizationIn this part of the conversation, Karthik shares:Karthik's career path:Started in IT after college in Bombay (now Mumbai)Worked in tech support for a university in the USJoined a research company (GTE Labs, now part of Verizon) focused on telecom technologiesTransitioned from research to government work focusing on applying technology to improve citizen servicesGovernment vs. Private Sector:Government projects can have a larger social impactFunding for government projects is based on impact and efficiency, not ROIUser experience (UX) is becoming increasingly important in government services, especially after the COVID-19 pandemicCloud migration and low-code/no-code development are accelerating innovation in governmentKey points about impact in government projects:Needs to consider a "long tail" of users with diverse needsFocuses on human impact and reducing frustration for citizensMust balance efficiency and initial investment costsShifting landscape of government technology:From building systems for internal needs to user-centered designCloud migration enabling faster and more scalable solutionsRise of low-code/no-code development for quicker implementationKarthik Viswanathan is the President of Ochyo Inc, a consulting firm thatspecializes in serving State & Local governments around strategy development, technology enablement and business process optimization.He was previously the Vice President for Development & Strategy for AIinGov responsible for driving strategic partnerships and relationships to accelerate the time to market and operational efficiencies for AIinGov’s customers. Prior to that, Karthik served in senior IT leadership roles in State and Municipal governments. He was the Assistant Secretary for Technology Services & Security to help streamline IT services for the Commonwealth of Massachusetts including CIO roles for Labor & Workforce and Department of Revenue. Karthik has also served as CIO for the City of Somerville.He holds engineering degrees from the University of Mumbai and Texas A&M University, and an MBA from Northeastern University.LinkedIn Profile: https://www.linkedin.com/in/kaviswan/

Sivaguru continues the conversation with Ravi Krishnappa, managing partner at July Ventures.In this part, he shares his thoughts as belowEmphasizes that his curiosity drives him to understand new concepts deeply, particularly through teaching.How teaching others can enhance one’s own understanding, He says that having ideas alone is not sufficient. Successful outcomes depend on understanding and addressing the underlying practical and behavioral aspects related to those ideas.Effective problem-solving requires being aware of current market conditions and issues. Entrepreneurship requires a strong sense of conviction to push beyond one's comfort zone.Feeling uncomfortable is a natural and beneficial part of starting something new, as it keeps you alert and engaged.: Entrepreneurs often experience a transition from uncertainty to clarity, where they feel confident in their decision to pursue a venture.He speaks about various challenges in entrepreneurial journeyFinally he talks about the career tipsRavi Krishnappa is a Venture Capital professional, an Entrepreneur & an avid teacher with 35+ years of experience over 2 dozen start-ups in his portfolio.  He is currently the managing partner at July Ventures (www.julyventures.com) He is a mechanical engineer who moved onto the IT sector and is a thought leader in the area of digital applications for the industry. Over the last 30+ years he has worked in several countries including the US, UK and Switzerland. His first startup was acquired by Oracle, and he was subsequently it’s global Executive Director. He sold his second venture which was in supply chain applications to a publicly listed company. Since 2010, he has been working to develop the Entrepreneurial eco-system, particularly in incubating ideas and working with early stage startups and their founders as a CEO coach. He is a board director and an advisory member in a number of startups. He has been an active member in several industry associations including TIE. He is also a trustee at several NGOs working on causes ranging from education to public transparency.

Sivaguru is in conversation with Ravi Krishnappa, managing partner at July Ventures. He talks aboutHow he Started as a mechanical engineer and ERP consultant, then co-founded Accel Venture Partners and Inatech. Transitioned to angel investing and is now a partner at July Ventures, focusing on B2B tech startups. He also attributes his success to an intense curiosity and a broad interest in various fields, rather than deep specialization.He also believes both nature (innate curiosity) and nurture (experiences and opportunities) play roles in personal developmentHe also taks about  learning the intersection of finance and engineering, and addressing inefficiencies in ERP systems, which shaped their business mindset and approach..He also talks about developed a solution to locally print data from a mainframe system, leading to a significant licensing deal with Unisys EMEA.He reflects on how recognizing and seizing opportunities, even if not fully realized, has influenced his entrepreneurial journey.The experience of seeing potential improvements and wanting more control motivated their shift to entrepreneurshipRavi Krishnappa is a Venture Capital professional, an Entrepreneur & an avid teacher with 35+ years of experience over 2 dozen start-ups in his portfolio.  He is currently the managing partner at July Ventures (www.julyventures.com) He is a mechanical engineer who moved onto the IT sector and is a thought leader in the area of digital applications for the industry. Over the last 30+ years he has worked in several countries including the US, UK and Switzerland. His first startup was acquired by Oracle, and he was subsequently it’s global Executive Director. He sold his second venture which was in supply chain applications to a publicly listed company. Since 2010, he has been working to develop the Entrepreneurial eco-system, particularly in incubating ideas and working with early stage startups and their founders as a CEO coach. He is a board director and an advisory member in a number of startups. He has been an active member in several industry associations including TIE. He is also a trustee at several NGOs working on causes ranging from education to public transparency.

This marks 300 episodes of the Software People Stories. The journey has been very enriching. But more of that, in a few weeks, when we complete six years of the podcast.In addition, the guest today is a person who has been a mentor to me and whose qualities technically and as a leader, I admire.I continue my conversation with Gunaseelan Narayanan, known as Guna. Guna is an executive coach with a long career in IT before that.In this conversation, he talks aboutTransition from Project Leader to Delivery Excellence Leader, initial challenges with management style to embracing new technologies and effectively leading high-performing engineering teams.He also emphasizes the difference in project timelines between internal R&D and global customerThe importance of empathy, communication, and tailored processes in effectively aligning different divisions or lines of business within an organization, especially in a complex matrix organizational structure.How his career  was marked by diverse opportunities across different sectors , each offering valuable learning experiences and professional development.His journey into coaching and leadership development, emphasizing the shift from directive management to coaching and the importance of continuous learning and adaptation in his career.His Career Advice,  and explanation of ethics in TechnologyGuna has over three decades of experience in the Information Technology industry. Currently he is an Executive Coach, helping senior executives enhance their leadership capabilities.He started his career as a software engineer in R&D department of Hindustan Computers Limited in 1979. He held various technical and managerial roles in HCL R&D and HCL-HP R&D before transitioning to HCL Technologies. In HCL Technologies he was in key delivery and business leadership roles including head of Engineering and R&D Services Line of Business and head of Delivery Excellence.Guna holds M.Tech. degree in Computer Science and B.Tech. in Electrical Engineering, both from IIT Madras. He is a certified Executive Coach from Coaching Foundation India. https://www.linkedin.com/in/gunaseelan-narayanan-13246b23/

This is a special episode for me, personally.This marks 300 episodes of the Software People Stories. The journey has been very enriching. But more of that, in a few weeks, when we complete six years of the podcast.In addition, the guest today is a person who has been a mentor to me and whose qualities technically and as a leader, I admire.I am in conversation with Gunaseelan Narayanan, known as Guna. Guna is an executive coach with a long career in IT before that.In this conversation, he talks aboutTwo phases of his careerStarting with FORTRAN programming and transitioning into microprocessorsHis career at HCL - the only company he was associated with throughout his careerShifting to creating user focused solutions and telecom areasGaining experience with multi-national partnershipsGuna has over three decades of experience in the Information Technology industry. Currently he is an Executive Coach, helping senior executives enhance their leadership capabilities. He started his career as a software engineer in R&D department of Hindustan Computers Limited in 1979. He held various technical and managerial roles in HCL R&D and HCL-HP R&D before transitioning to HCL Technologies. In HCL Technologies he was in key delivery and business leadership roles including head of Engineering and R&D Services Line of Business and head of Delivery Excellence.Guna holds M.Tech. degree in Computer Science and B.Tech. in Electrical Engineering, both from IIT Madras. He is a certified Executive Coach from Coaching Foundation India https://www.linkedin.com/in/gunaseelan-narayanan-13246b23/

In this conversation, Sapna Jhaver, Technology Leader is in conversation with Chitra Gurjar where she shares various perspectives on -- Gen Alpha - their role as influencers, their thoughts and virtual influence of Generative AI- Moving into leadership roles and how her theatre experience helped her with playing, understanding leadership- Becoming inward focused to manage orthodoxy, perceptions and accepting herself- Providing her narrative for her future self- Messages for people aspiring to make a career in tech with dedicating time to learn, exposing ones' mind to different roles and using principles of running a business to learn about leadershipSapna Jhawer is a Retail Technology leader known for her fusion of innovation, empathy, and resilience. As a technology leader with over two decades of experience, she is known for her strategic vision, collaborative leadership style, and commitment to driving positive change. Sapna's passion for equity and storytelling fuels her mission to empower teams, foster innovation, and create a lasting impact on society. Her authentic approach, coupled with her expertise in retail technology, makes her a trusted advisor and thought leader in her field

In this conversation, Sapna Jhaver, Technology Leader is in conversation with Chitra Gurjar where she shares various perspectives on -- Wanting to first get into a business, thanks to being from a mainly business family- Wanting to do Chartered Accounting so she could start a business, then being peer-pressured into doing Electronics engineering- Switching mindsets from testing to development to understanding how developers first want to get things done, make them work and then test code- Taking on customer facing roles and getting into minutiae about customers in retail- Managing customer expectations and how technology can give an experience of look and feel, fit and experience of online retail shoppingSapna Jhawer is a Retail Technology leader known for her fusion of innovation, empathy, and resilience. As a technology leader with over two decades of experience, she is known for her strategic vision, collaborative leadership style, and commitment to driving positive change. Sapna's passion for equity and storytelling fuels her mission to empower teams, foster innovation, and create a lasting impact on society. Her authentic approach, coupled with her expertise in retail technology, makes her a trusted advisor and thought leader in her field

I continue my conversation with C Subramanian - more affectionately known as CS in his circles,  an accomplished banker turned IT professional, with international experience.CS - C Subramanian's story is one of resilience, adaptation, and continuous learning. From his humble beginnings, he sought stability through education and found unexpected opportunities in the banking sector. Despite facing objections, he embraced the chance to join Canara Bank and eventually transitioned into the IT field within the organization.His journey into IT was marked by challenges and learning experiences, particularly during the implementation of banking software. CS emphasized the importance of understanding banking requirements and effectively communicating them to software developers. He highlighted the pivotal role of taking on computer courses reimbursed by the bank, which opened doors to new career paths.As he moved into project management, CS encountered new challenges but remained determined to succeed. He emphasized the significance of upgrading skills, adapting to new roles, and fostering teamwork. Throughout his narrative, CS underscored the importance of self-confidence, perseverance, and continuous self-improvement in achieving career growth.CS's story serves as a testament to the power of resilience, learning, and seizing opportunities, even in the face of doubts and obstacles. His emphasis on teamwork and mentorship underscores the value of collaboration and support in professional development. Overall, CS's journey offers valuable insights for navigating career transitions and achieving success in the ever-evolving landscape of the IT sector.A post graduate in Chemistry, worked in a public sector Bank for nearly 30 years and then moved to IT industry in  BFSI. Handled various Banking  projects for nearly 10 years in middle east and India in roles of  Domain expert and Project Management. Lives in BengaluruHe may be reached at: chellappa_subramanian@yahoo.co.in