Bad Boss Confessional

Do you think of “process” as boring, rigid, or suffocating? In this episode of Bad Boss Confessional, host Beth Fahey sits down with Lisa Gonzalez, EOS Implementer, lawyer-turned-entrepreneur, and co-author of Process: How Discipline and Consistency Will Set You and Your Business Free. Lisa shares her most cringeworthy leadership moment of secretly creating a six-inch binder of hyper-detailed processes that her team ignored, a project fueled by fear and perfectionism. She reveals the painful lessons behind costly missteps, why buy-in matters more than binders, and how compassion and progress over perfection can transform leadership.   Chapters 00:00 Introducing Lisa Gonzalez 04:09 The Cost of Lacking Process 09:46 Compassion, Perfection, and Process 14:32 Getting Processes Followed by All 22:58 Personal Process Challenges & Wisdom   About: Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association.   Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.   Show Links For more information about Beth Fahey follow the links below. Website: www.eosworldwide.com/beth-fahey  Facebook: www.facebook.com/BethFaheyEOS Instagram: www.instagram.com/bethfaheyeos/ TikTok: www.tiktok.com/@bethfaheyeos LinkedIn: www.linkedin.com/in/bethfahey/ Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional Beth's Youtube: https://www.youtube.com/@bethfaheyeos   Guest Links: Website: Website: https://www.lisagonzalez.com.  Email: lisa.gonzalez@eosworldwide.com (paola.machuca1@eosworldwide.com for coordination please)  If you want to dive deeper into turning from Doer to Leader, check out Lisa's OPS leadership peer group at lisagonzalez.com/process-success-cohort   Thanks to our Sponsors A big thank you to our amazing sponsors for making this episode possible:   Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies.   Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.

We’ve all been there: fired up in a meeting, convinced our point is the only one that matters… until we realize the room has gone silent. In this episode of Bad Boss Confessional, host Beth Fahey sits down with Reid Hutchison, COO and integrator of HOH Technology, to unpack a moment he’s not proud of. Reid shares the time he let his emotions hijack a leadership meeting, turning collaboration into tension. The real lesson? How he owned the mistake, apologized in the moment, and rebuilt trust with his team. Reid’s story reminds us that passion can be a strength, but only when it is balanced with self-awareness and respect for others. Chapters 00:00 Welcome and Guest Introduction 01:37 HOH Technology’s Legacy 04:39 A Bad Meeting Moment 08:47 The Importance of Apology 13:17 Building Self-Awareness and Health 16:17 Rebuilding Trust and Consistency 20:19 Team Accountability and Growth 24:37 Facilitation Challenges and Ads 28:47 The ‘WAIT’ Acronym and Conclusion About:  Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association. Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.   Show Links For more information about Beth Fahey follow the links below. Website: www.eosworldwide.com/beth-fahey  Facebook: www.facebook.com/BethFaheyEOS Instagram: www.instagram.com/bethfaheyeos/ TikTok: www.tiktok.com/@bethfaheyeos LinkedIn: www.linkedin.com/in/bethfahey/ Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional  Beth's Youtube: https://www.youtube.com/@bethfaheyeos  Guest Links HOH Technology: https://hohwatertechnology.com/ Thanks to our Sponsors A big thank you to our amazing sponsors for making this episode possible: Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies. Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.

This week, Beth Fahey sits down with Kelly Knight of EOS Worldwide to talk about the messy (and meaningful) side of leadership. From a vacation epiphany that reshaped her company’s mission to the tough call of laying off 38 employees, Kelly opens up about mistakes, lessons, and the power of vulnerability in business. Tune in for real talk on staying true to your core focus, building trust, and leading with courage.   00:00 The Core Focus Dilemma 04:08 The Pitfalls of Software Expansion 08:49 Overcoming Embarrassment with Vulnerability 12:57 Lessons from Leadership Mistakes 18:41 Preventing Future Missteps 23:22 Restructuring for Alignment 28:24 Advice on Organizational Structure   About: Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association.   Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.   Show Links For more information about Beth Fahey follow the links below. Website: www.eosworldwide.com/beth-fahey  Facebook: www.facebook.com/BethFaheyEOS Instagram: www.instagram.com/bethfaheyeos/ TikTok: www.tiktok.com/@bethfaheyeos LinkedIn: www.linkedin.com/in/bethfahey/ Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional Beth's Youtube: https://www.youtube.com/@bethfaheyeos   Guest Links LinkedIn: https://www.linkedin.com/in/kellypknight/   Thanks to our Sponsors A big thank you to our amazing sponsors for making this episode possible: Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies. Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.

In this episode of Bad Boss Confessional, host and EOS Implementer Beth Fahey sits down with Brian Dosal, CEO and co-founder of Strety, to talk about the messy side of leadership, ignoring red flags, hiring missteps, and the tough calls that come with rapid growth. Brian shares his entrepreneurial lessons on humility, adaptability, and why holding onto under performers can cost you your best people.   03:11 The Difficult Decision to Let Go 07:34 Ignoring Red Flags and Outgrowing Roles 11:04 The Impact of Loyalty on Tough Decisions 15:02 Hiring Heavy Hitters and First-Time Managers 19:34 Strety: The EOS Software Platform 24:02 Honesty, Not Kindness in Leadership   About: Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association.   Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.   Show Links For more information about Beth Fahey follow the links below. Website: www.eosworldwide.com/beth-fahey  Facebook: www.facebook.com/BethFaheyEOS Instagram: www.instagram.com/bethfaheyeos/ TikTok: www.tiktok.com/@bethfaheyeos LinkedIn: www.linkedin.com/in/bethfahey/ Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional Beth's Youtube: https://www.youtube.com/@bethfaheyeos   Guest Links: LinkedIn: https://www.linkedin.com/in/bdosal/   Thanks to our Sponsors A big thank you to our amazing sponsors for making this episode possible:   Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies.   Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.

On this episode of Bad Boss Confessional, host and EOS Implementer Beth Fahey sits down with Lynda Martin to unpack the lessons learned from bulldozing through leadership missteps. From failed ventures and perfectionism to the power of slowing down, Lynda shares how embracing the physical, emotional, and spiritual sides of leadership transformed her career. Expect honest stories, big breakthroughs, and plenty of laughs as they explore what it really takes to grow as a leader.   03:01 Integrating Life and Business 07:07 The Bulldozer Visionary Blunder 12:56 Learning from Failure & Perfectionism 16:56 Slowing Down and Personal Growth 22:04 EOS, Humanity, and Influential Resources 26:02 Business as Service to Humanity 31:21 Future Vision & Lotus Blossom Tattoo   About: Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association.   Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.   Show Links For more information about Beth Fahey follow the links below. Website: www.eosworldwide.com/beth-fahey  Facebook: www.facebook.com/BethFaheyEOS Instagram: www.instagram.com/bethfaheyeos/ TikTok: www.tiktok.com/@bethfaheyeos LinkedIn: www.linkedin.com/in/bethfahey/ Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional Beth's Youtube: https://www.youtube.com/@bethfaheyeos   Guest Links: LinkedIn: https://www.linkedin.com/in/lynda-martin-eos/   Thanks to our Sponsors A big thank you to our amazing sponsors for making this episode possible:   Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies.   Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.

What happens when a fast-moving entrepreneur skips clarity and hires quickly? This week on Bad Boss Confessional, EOS Implementer Beth Fahey welcomes Drew Spurgers to unpack a hilariously painful hiring misstep, the chaos it created, and how clear communication (or lack thereof) can make or break your team. From titles that confuse to sales goals that actually work, Drew shares hard-won lessons about leadership, trust, and the power of saying exactly what you mean. This is your crash course in what not to do (and how to turn it around), with a reminder that clarity isn’t optional!    00:00 The Importance of Clarity in Communication 02:51 Meet Drew Spurgers 04:04 Drew’s Entrepreneurial Journey 06:19 Lessons from Past Mistakes 08:14 A Tough Hiring Experience 10:00 The Emotional Roller Coaster of Leadership 11:24 Clarity is Key 15:01 The Power of Clear Communication 20:01 Setting Measurable Goals 22:03 Navigating Team Dynamics 26:46 Learning from Mistakes 30:41 Assuming Positive Intent   About: Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association.   Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.   Show Links For more information about Beth Fahey follow the links below. Website: www.eosworldwide.com/beth-fahey  Facebook: www.facebook.com/BethFaheyEOS Instagram: www.instagram.com/bethfaheyeos/ TikTok: www.tiktok.com/@bethfaheyeos LinkedIn: www.linkedin.com/in/bethfahey/ Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional Beth's Youtube: https://www.youtube.com/@bethfaheyeos   Guest Links Email: drew.spurgers@eosworldwide.com LinkedIn: linkedin.com/in/dspurgers   Thanks to our Sponsors A big thank you to our amazing sponsors for making this episode possible: Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies. Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.

Beth Fahey is joined by fellow EOS coach, implementer, and entrepreneur Jim Coyle, who shares his journey from childhood candy bar hustler to managing a Chicago bar. He opens up about the pitfalls of hiring friends, the emotional weight of leadership, and why management isn't for everyone. This episode brings laughs, lessons, and the wisdom every founder needs.   00:26 Meet Jim Coyle 02:07 Jim’s Entrepreneurial Journey 04:06 The Challenges of Managing Friends 06:19 Lessons from the Bar Business 09:03 Realizations About Management 13:00 Finding the Right Fit 15:01 The Role of a Practice Manager 18:08 Understanding GWC 20:20 The Paradox of Leadership 24:40 The Beauty of Purpose 27:49 Final Thoughts and Reflections   About: Beth Fahey is a leadership coach, Expert EOS Implementer, and co-creator of the How to Be a Great Boss Workshops. With nearly 40 years of hands-on leadership experience, Beth has worn many hats: from working in film and owning a bakery to leading a national trade association.   Now, as the host of The Bad Boss Confessional, she shares candid stories about the challenges of leadership, mistakes made, lessons learned, and the path to becoming the kind of boss your team actually wants to follow. Through humor, honesty, and heart, Beth is on a mission to help leaders grow, one confession at a time.   Show Links For more information about Beth Fahey follow the links below. Website: www.eosworldwide.com/beth-fahey  Facebook: www.facebook.com/BethFaheyEOS Instagram: www.instagram.com/bethfaheyeos/ TikTok: www.tiktok.com/@bethfaheyeos LinkedIn: www.linkedin.com/in/bethfahey/ Bad Boss Confessional YouTube: https://www.youtube.com/@badbossconfessional Beth's Youtube: https://www.youtube.com/@bethfaheyeos   Guest Links EOS Profile: https://www.eosworldwide.com/jim-coyle Website: https://www.linkedin.com/in/jimcoylenexus/ LinkedIn: https://www.linkedin.com/in/jimcoylenexus/ Email: jcoyle@eosworldwide.com   Thanks to our Sponsors A big thank you to our amazing sponsors for making this episode possible: Titus Talent – Helping organizations make the best hiring decisions with performance-based talent strategies. Strety – Empowering teams through strategic planning and performance management tools built for modern workforces.

Jill Young, an EOS expert and creator of Coaching Magic, shares her transformative leadership journey with Beth Fahey. They discuss cringe-worthy leadership moments, including mishandling employee salary requests and unexpected firings. Jill emphasizes the importance of emotional awareness, thoughtfully responding rather than reacting. The conversation also touches on the significance of personal growth, navigating difficult conversations, and her whimsical tattoo that reminds her of her potential. It's a powerful reminder that even seasoned leaders can learn from their missteps.

Miranda Barrett, founder of Mind the Mic Consulting, shares her tumultuous journey through leadership challenges that tested her confidence. She recounts cringe-worthy onboarding fails and harsh feedback that reshaped her career. Miranda emphasizes the importance of transparency and effective communication while navigating employee dynamics. She also discusses modernizing performance reviews and fostering core values in the workplace. Finally, she reflects on lessons learned from rock climbing about trust and intuition in leadership.

Jonathan Reynolds, CEO of Titus Talent, shares his insights on leadership and hiring decisions. He discusses the pitfalls of hiring for personal bias and the importance of cultural fit. Jonathan emphasizes the 'Hire for Performance' strategy, showcasing how effective onboarding boosts team success. He also touches on the significance of vulnerability in leadership, the art of communication, and fostering trust within teams. Through personal stories, he illustrates how embracing calculated risks can lead to innovation and growth.