Catalyst Podcast

Christen Bell breaks down why people are afraid of AI and how it can be addressed AI has the potential to transform workplaces which can bring many benefits but also many concerns. This week Clinton is joined by Christen Bell, an industrial psychologist and the Lead of the AI Community for NTT DATA’s consulting arm, to chat about some of the main fears that are arising around AI. Christen breaks down some of the data and explains some patterns she’s seeing within groups that are fearful of AI. She also talks about the importance of education and change management in the workplace to tackle fear and misinformation. Links: Christen Miller Bell Google’s Digital Futures Project See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A debrief on an important question - is design dead?In this episode from the archives Chris LoSacco, David Schell and Chappell Ellison discuss the current state of design. Design has gone from fighting for a seat at the table to sitting at the head of the table. What will happen now that automation threatens everything that designers hold dear? Is this the moment to freak out or are we entering a new era in the design landscape?Links: The big design freak-out: A generation of design leaders grapple with their future See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week Clinton is joined again by VP of Engineering and Frictionless Enterprise author, Nate Berent- Spillson. In this episode they discuss the importance of a balanced approach to measuring developer performance through various metrics as well as the role of AI in transforming software development processes. They also explore the challenges of measuring productivity, the necessary mindset shift for developers, and the importance of creating a supportive learning environment. Links: Frictionless Enterprise See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Clinton, Chris and Nathan on how to develop meaningful client relationships Intimacy isn’t a word you often associate with clients or customers. In this episode from the archives Clinton, Chris Losacco and Nathan Henry chat about the importance of (professional) intimacy. They share tips on how to build lasting and meaningful relationships with clients and explain how intimacy can help you get to the root of what problems actually need solving. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Cam Ahler and Dan Luttrell on digital transformation at Bridgestone Most people associate Bridgestone with tires, but they’re way more than just that. Bridgestone is constantly innovating to keep their fleets and customers happy and on the road. This week Clinton is joined by Cam Ahler and Dan Luttrell from the Bridgestone team to discuss how they are implementing forward thinking digital transformation. From allowing developers and enterprises to leverage their APIs to developing an enhanced digital experience for their customers, Bridgestone is bringing the industry into the future. Links: BridgestoneBridgestone Developer Garage See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Launch and NTT DATA teams on how embracing AI can build a stronger, more caring workforce It’s time to lean into AI literacy. This week on Catalyst, Launch by NTT DATA’s President Tammy Soares is joined by two AI experts, Kim Curley and Wendy Collins, to discuss the human side of AI. They discuss how generative AI can help with the difficulties that come along with an aging workforce, they share tips on how you can leverage generative AI as a tool to build empathy and explain how AI can help middle managers build skills and better care for employees. Links: Manufacturing Institute Workforce Summit See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Megan Wang and Lisa Woodley on transforming the customer experience with data science and AIThis week Clinton is joined by Megan Wang and Lisa Woodley from NTT DATA to discuss how to improve the customer experience in the digital age. From the impact of digitalization on service delivery, to the role of AI in enhancing customer interactions, to the cultural differences in the worldwide adoption of such tools, they get into what the future could look like for customers and creators.Links: From Vegas to Tokyo: Standouts from CES and Tokyo Automotive WorldSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

William Chumley on prioritizing customer experience at the state level There’s no wrong door to get to government. Every citizen should have an avenue to access government services in some form or another, be it digital or in person. This week Clinton sits down with William Chumley, the Chief Customer Officer for the Governor's Office of Information Technology for the State of Colorado and Cathy LoDuca, the VP for Growth for Public Sector at NTT DATA. They discuss how to serve both the individual and the whole and how to orchestrate numerous systems, people and processes to streamline the citizen user journey at the state level. Links: William Chumley My Colorado App See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Brant Beard on how to lead teams towards success Encourage your team to be fearless and you can create a culture of collaboration. In this episode from the archives Brant Beard, Assistant Vice President of Application Services at Parallon, joins Launch by NTT DATA’s Clinton Bonner and Robbie Elliott to discuss fostering healthy team dynamics. They discuss the importance of good communication, embracing challenges and being your authentic self. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Greg Larkin on how to have the hard conversations that catalyze new growth In every industry there are insiders and outsiders. Greg Larkin prides himself on being an outsider. Greg was the first person to publicly predict the 2008 subprime mortgage crisis and has since gone on to launch dozens of transformative products for Fortune 500 companies. This week Greg joins Clinton to discuss how you can truly innovate in large enterprises. He gives tools on how to overcome obstructionism and explains the importance of having difficult conversations to break through resistance and push towards innovation. Links: Greg Larkin This Might Get Me Fired Punks and Pinstripes From Vegas to Tokyo: Standouts from CES and Tokyo Automotive WorldInnovator's Dilemma See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.