Catalyst Podcast

Chappell Ellison on balancing professionalism whilst staying true to yourself This week we’re sharing one of our most recent favorites from the archives, a conversation with Launch’s Director of Digital Strategy, Chappell Ellison. In this episode Tammy and Chappell dive into what it means to bring your authentic self to work and how authenticity can both improve employee happiness and drive customer engagement. They also share their thoughts on the impact AI could have on the future of work- and where it should be best utilized. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Chappell EllisonLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Noelle Russell on harnessing the power of AI in a responsible and ethical way Noelle Russell compares AI to a baby tiger, it’s super cute when it’s small but it can quickly grow into something huge and dangerous. As the CEO and founder of the AI Leadership Institute and as an early developer on Amazon Alexa, Noelle has a deep understanding of scaling and selling AI. This week Noelle joins Tammy to discuss why she’s so passionate about teaching individuals and organizations about AI and how companies can leverage AI in the right way. It’s time to learn how to tame the tiger! Please note that the views expressed may not necessarily be those of NTT DATA.Links: Noelle Russell Scaling Responsible AI AI Leadership Institute Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Sandy Carter on ways to balance human and AI collaborationSandy Carter literally wrote the book on humans interacting with AI. In her book AI First, Human Always Sandy breaks down the hottest trends in AI right now and dives into how humans can use AI to enhance, not replace, the human experience. This week Sandy joins Tammy to talk about the book, about Sandy’s work empowering women to get involved in AI and the crucial role of change management in implementing AI in the workplace. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Sandy CarterAI First, Human Always Unstoppable Women of Web3 and AI Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Nimesh Mehta on how to lead people through large scale transformations When Tammy first met Nimesh Mehta they felt like kindred spirits. Nimesh is the Chief Information and Strategy Officer at National Life Group and is passionate about creating human experiences with AI. This week on Catalyst, Tammy and Nimesh discuss how to implement digital transformations with empathy and with purpose. Nimesh also shares his thoughts on why psychological safety is so important at organizations that are working at the forefront of technological change, because disruption can’t happen on the boundary of fear. Please note that the views expressed may not necessarily be those of NTT DATA.Links: The Trusted Advisor This podcast is presented by Catalyst, the opinions and views expressed are those of the host and participants and do not necessarily reflect National Life Group's views on the topics discussed. This podcast is for informational purposes only and is not to be construed as an offer to sell or the solicitation of an offer to buy a security in any state where such offer or solicitation would be illegal. Any unauthorized use is prohibited. National Life Group is a trade name of National Life Insurance Company (NLIC), Montpelier, VT and its affiliates. This podcast was recorded on 2/21/2025. TC7784363(0325)3Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Martina Lee Strickland on using tech to serve underrepresented communities in the healthcare industryMartina Lee Strickland is a unicorn in the healthcare industry. She’s worked in the industry for over 20 years and is now the Chief Growth Officer at Clever Care Health Plan, a healthcare company that provides culturally-sensitive Medicare options. This week she joins Tammy to talk about her work driving community engagement in the healthcare industry. Martina talks about the importance of authenticity in connecting with clients, particularly those in underserved communities, and shares some of the tech she’s excited about that could transform the industry and improve client access. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Martina Lee StricklandClever Care See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Jod Kaftan on imagining a future that’s more human What could a future with AI look like? Jod Kaftan has imagined almost every future scenario possible, both good and bad. Jod has over 20 years of design experience and is now the Head of Product Design and Research at Oracle where he is developing cutting-edge SaaS solutions to tackle climate change. This week Jod joins Tammy to discuss the practice of futures thinking and foresight, a creative process that imagines possible future scenarios in order to better manifest them. He shares why it’s important to imagine both good and bad future scenarios and shares his thoughts on where we’re going with AI. Please note that the views expressed may not necessarily be those of NTT DATA.Links: Design-Led Futures Future Shock - Alvin Toffler Human-Centered AI - Ben Shneiderman Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

A seasoned Chief Experience Officer on going beyond traditional customer experience Donald Chesnut practically invented the term Chief Experience Officer. He’s worked at some of the world’s largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. This week Tammy sits down with Donald to talk about his people-first approach to digital experience. Donald shares some of his leadership principles and shares his secret to digital transformation - that the real key to transformation isn’t technology, it's people! Links: Donald Chesnut Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

On championing experiences for clients, customers and employees alike  This week on Catalyst Tammy is joined by Jessica Hartley, the Head of Design and Customer Experience for CCB Finance, Tech and Data Analytics at JPMorganChase. Jessica has over 20 years of experience helping clients leverage digital innovation and is passionate about driving employee engagement and culture. Tammy and Jessica talk about what authenticity really means at work and why it’s so much more than just how you present yourself. Jessica also shares her thoughts on how AI is transforming workplaces and how it can be used to improve both the client and employee experience.Please note that the views expressed in this episode may not necessarily be those of NTT DATA.Links: Jessica Hartley Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

NTT DATA’s CEO on staying true to his values as he leads the company into the future This week Tammy is joined by NTT DATA’s Global CEO Abhijit Dubey. Abhijit has worked across the globe and across industries and is now leading NTT DATA into a new phase of growth. Abhijit talks about the importance of remaining grounded as a leader and shares tips on how to overcome imposter syndrome - yes, CEOs can experience imposter syndrome too! He also shares his vision of where the industry is going with agentic AI and how we might onboard AI agents in the future. Links: Abhijit DubeyAbhijit Dubey - World Economic Forum See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Dani Snyder on leading design teams out of their silos As someone who started out as an industrial designer and who is now the Head of Design AI, Servicing and Communications at JPMorganChase, Dani Snyder deeply understands the design process and organizational design. This week Dani joins Tammy to talk about how to empower design teams. She shares strategies to help align design teams with organizational strategic goals and encourages designers to break out of their silos and remain curious about all aspects of the design process. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.