Serious Sellers Podcast: Learn How To Sell On Amazon FBA & Walmart

Are your competitors outranking you on Amazon? Discover how Helium 10's brand-new keyword automation feature is your secret weapon to gaining an edge in the Amazon marketplace. Our host, Bradley Sutton, will be your trustworthy guide to navigate you through the intricacies of this game-changing tool that can monitor your competitors' keyword rankings and advertising, saving you tons of time and exposing potential opportunities for your Amazon brand!  As we explore the ins and outs of the new feature, together, we'll dive into the comparisons with Cerebro and discuss the customization options that put you in control. Not only that, but I'll also be answering your burning questions, from setting up competitors and product tables on your Helium 10 Insights Dashboard to finding organic report keywords that have led to sales. And because we value your input, we’ll share how you can submit suggestions to Helium 10 to enhance your experience. Here's to bigger, better selling on Amazon! In episode 496 of the Serious Sellers Podcast, Bradley talks about: 00:00 - Q&A And Keyword Tool Announcement  03:37 - Suggested Keywords And Insights Dashboard  08:56 - Keyword Tracking and Discovery for Products  12:34 - Upgrade To The Diamond Plan For More Features  17:56 - Setting Up Competitors And Ranking Keywords  21:12 - Replace Keyword Tracker With Insight Settings  25:13 - New Tool For Managing Amazon Refunds  29:05 - Submitting Suggestions To Helium 10  ► Instagram: instagram.com/serioussellerspodcast ► Free Amazon Seller Chrome Extension: https://h10.me/extension ► Sign Up For Helium 10: https://h10.me/signup  (Use SSP10 To Save 10% For Life) ► Learn How To Sell on Amazon: https://h10.me/ft ► Watch The Podcasts On Youtube: youtube.com/@Helium10/videos Transcript Bradley Sutton: Today we're answering all of your questions live with our monthly Ask Manny thing feature, plus debuting a brand new Helium 10 tool that's gonna save you hours of time every month by Automagically telling you what new keywords you or your competitors are ranking for that you didn't even know about. How cool is that? Pretty cool, I think. Are you afraid of running out of inventory before your next shipment comes in? Or Maybe you're on the other side and you worry about having too much inventory, which could cap you out at the Amazon warehouses or even cost you storage fees? Stay on top of your inventory by using our robust inventory management tool. You can take advantage of our advanced forecasting algorithms, manage your 3PL inventory, create PO's for your suppliers, create replenishment shipments and more all from inside inventory management by Helium 10. For more information, go to h10.me forward slash inventory management. And don't forget you can sign up for a free Helium 10 account from there, or you can get 10% off for life by using our special podcast code, SSP. Bradley Sutton: Hello everybody, and welcome to another episode of the series sellers podcast by Helium 10. I'm your host, Bradley Sutton, and this is the show that is our monthly Ask me anything where I go over like a new tool release or a new feature that maybe you guys haven't had a lot of experience using. That's what I'm gonna be doing today. I think it's gonna be a new feature I'm gonna be showing and then we open up the rest of the show to live questions from the audience. That is about Helium 10 or some, something that maybe you need some help with learning how to use, or maybe you want to know a strategy question that relates to Helium 10. We are going to get to all of your questions today, so let me go ahead and show the Helium 10 project X dashboard. Now I want you guys to be on the child view. I mean you can actually be on any of the views parent, child or skew but just to keep everybody on the same page, everybody click on child for me down here on your table, your product table, okay, and let's go to Keywords here on the right hand side. Hit keywords Right and then, once you do that, actually, first of all we got to make sure you guys have enough Competitors here. Bradley Sutton: So one of the first things I need you guys to do is Open up and just make sure you have competitors, because if you don't have competitors, this is not even gonna work, all right. So, for example, I open, I hit the triangle. All right, a right under the the little icon in the inside stashboard. You're gonna hit that little upside-down triangle to open up the Expansion. And then you're gonna want to hit competitors. All right, and right here you should show your five main Competitors of who you're competing with. And if you see something here and you're not the one who did it, that means Helium 10 is the one who, kind of like, assign your competitors. But you guys know your competitors the best. You can change this if you want. So, like, for example, somebody else on the who's in this account put this bat shelf as my competitor. You know what? I don't think that's my competitor. So I'm gonna hit edit competitors and I'm gonna get rid of that bat shelf and let's add another, coffin shelf, which I know is a better competitor. We'll add this one Right there. Okay, add selected competitors. There we go. All right, so I've got five competitors. So does everybody have competitors? Five competitors once you do. Bradley Sutton: I want you now to hit this new thing that you guys probably didn't even see. It's kind of funny. We don't even have a new, a new little tag on here. I want you to hit suggested keywords, all right. So so Casey asks when are we at in Helium 10? This is your regular dashboard, all right, so this should be on your dashboard, all right. So now, again, just just to show Casey where we're at. I'm on the main dashboard, I scroll down to the my products table and I'm in child view and I am now on keywords, and then now I'm going to hit this button, suggested keywords, all right. So hit suggested keywords, and this is something you need to have a diamond account for to fully get the full access, the competitors you might be able to to actually set up. But, yeah, you need a diamond account to be able to to run this. All right now, take a look here. Now. These are keywords that I believe I'm not tracking yet and what it's doing. This is what's cool, guys. This is what I've always been kind of like. Teasing is going to be coming to. Insights Dashboard is now automatically. We are kind of like running Cerebro in the back end for you, like on a daily and weekly basis, comparing you versus those five competitors that you added, and we are now letting you know. Bradley Sutton: Maybe there's a keyword that your competitor is ranking for newly that you're not. Maybe there's a keyword that they're going to advertise for that you're not, or that we show. Maybe you're not even indexed for. So this is just the start. So the first thing that you have to do hopefully you've done that a long time ago, because I'll show you some other insights that come from having Competitors. But now, once you have the competitors, you've got this suggested Keywords here, all right, and then take a look. This is going to tell you what, where these keywords are coming from. So look at this Gothic wall decor. There's three competitors who are ranking for it, all right, and here's the search volume and then the competitor performance score. This is kind of like a score based on how many competitors are ranking for this keyword and how high they are ranking for it. So, let's say, out of five competitors, all five of them were ranked in the top five. This competitor performance score would be like a 10 out of 10. Bradley Sutton: This is this is nothing new. This is literally directly from a Cerebro. All right, this is directly from Cerebro. What's going on in there? So this is not a new metric or anything right. It's just new that we're automating it for you. Now everybody has their own preference as far as, maybe, what keywords you want automated, like, like, or what keywords you want to have suggested. So what I want everybody to do with me right now is go ahead and go into customized settings. I want everybody to hit customize settings and this is what is going to be the basis of your keyword harvesting, or automation on what you want Helium 10 to inform you about. So you can, for example, put it's gonna check once a week. You could say you want the search volume to be at least 500, or maybe you want to, for whatever reason, put a Mac search volume Like. I don't know why somebody would want to do that, but hey, there might be somebody out there who wants to do that and if you are, if you can, you will go ahead and put a Macs when there the position rank. Bradley Sutton: This is. There's something wrong here. We're gonna change that. This is supposed to be the competitor feature here, so this is gonna be where their rank. All right, so this position rank means your rank. Forget that. This really means the rank of at least one of your competitors. So we'll change the language on this in a little bit, so it's a little bit clearer. Advanced rank filter. These are directly from Cerebro. We're gonna change the language here so it's more easy for you guys to understand. Basically, this means where at least how many of your competitors is ranking for. Remember, you put five competitors there, hopefully, and so you can put a minimum of one and a maximum of five here, right? So maybe you want to see keywords where at least two competitors are ranking high for right this advanced rank filter two or two again, we're gonna change the wording on here so it's a little bit clear. Maybe by the time you're listening to this podcast it'll be ready to go those of you listening to the replay and basically you're putting the rank range. Bradley Sutton: So if I put right here two, advanced rank filter number one, I put a minimum of two and then advanced rank filter two, I put between one and let's just say 25. That means I am telling Helium 10 for automation. I want you to let me know if there is a competitor. At least two out of my five competitors are ranking between one and 25 on page one for the rank. Now I think if you do this position rank, this might be yours, where maybe you're like, hey, maybe I am not. We're gonna change the wording. I know this is very confusing here, because we're just taking the raw data from Cerebro Position rank. I believe this is probably gonna be we're gonna have it here where it's my own rank. Like, hey, maybe I want to know the keywords where I'm not on page one, right, but my competitor is right, it's gonna be very, very customizable what you're gonna be able to do here, and later you're gonna even have the sponsored ranks right here. Okay, like hey, show me where I am sponsored. I am not advertising for this X keyword, but my competitor all of a sudden is at top of search. All right, will automatically get those keywords for you. Bradley Sutton: Now, these keywords are also based on my products. Like you know, you might not have certain keywords that you're tracking, that you are actually ranking for and you didn't even realize it. Like that always happens to me, like when I run Cerebro on my own listing, and you guys probably do too. You're like, wait a minute, sometime this month I was ranked five for this keyword that I didn't even know was relevant to my listing, right? Oh, let me start tracking that. Well, if you wanna start doing that, we're gonna automatically harvest those keywords for you as well and let you know right here. Bradley Sutton: So again, keyword suggestions based on my products. What you wanna put here is your kind of like qualifications here for what keyword. That is going to be All right. Your search volume, where your organic rank is in a certain range, and if you want the word count, you're like, hey, you only wanna see keywords that have at least one word, or at least two words, or three words, or four words. You will be able to do that and then, now, going forward, you're gonna get these suggestions automatically without you having to run Cerebro anymore. And just remember, guys this is something that I hope is already part of your process the manual version of this you should be running Cerebro on your product, like once every two weeks, to find new keywords that you're ranking for. That you didn't realize. You should be running your Cerebro, you versus your top competitors, to see where they are ranking, that you're not or that you need to improve on right. But now, instead of you having to manually run Cerebro and compare reports from last week to this week, et cetera, et cetera, we are automatically doing that for you. And then you are eventually again, if you have the Diamond Plan, you're not only gonna see that down here in the suggestions. You are going to get insights when those triggers happen. Bradley Sutton: Now, let's say you wanted to delete some keywords from this list. You're like, no, I don't need to see this anymore. That's gonna come here under deleted suggestions, ones that you delete. We're gonna definitely kind of like play with this a little bit, based on the feedback, on do you want this just to be snoozed, maybe, or do you want it permanently deleted? We can definitely work, work on that with you guys, but you know we need more of you into this tool, now that it's brand new, and working on it to let us know what kind of view you can get. So this is like something that's super cool. Bradley Sutton: I've been kind of teasing this for a long time that we're going to have this level of of automation where we're doing the heavy lifting for you. And then this is just the beginning, guys. I mean anything that you are doing in Cerebro and magnet and and you know, black box, just imagine those things us doing the work for you and just delivering the results. It's like you, you know, using Helium 10 almost as your virtual assistant, where we just deliver the results to you and you don't have to do the manual labor yourself anymore. So I want everybody listening to this podcast or listening to this live feed to go in number one. Bradley Sutton: Those of you with a diamond plan, and I hope you can see this If you have a platinum plan, you need to upgrade already yesterday to diamond to be able to get some of these features, like the historical Cerebro and now this, where we're even doing the Cerebro for you. But, by the way, I should probably throw a coupon If you guys are interested to try out the diamond plan. I'm not sure if this coupon code is going to work, but the one that for sure works is SSP10. So SSP10 gives you 10% off the diamond plan If you want 20% off for six months. I almost don't want to give this coupon code out because I don't think it's a good deal. But you can do SSP20 and save 20% off for six months. The reason why I don't think is a good deal is because after that now you can't use a coupon for like a year, and so it's going to end up being more expensive anyway. So I suggest just using the SSP10 and then try out the diamond plan so you can give this a try. Bradley Sutton: But I want you guys all working on this and hopefully you can see the value Now. You're going to know, hey, where's your competitors getting sales from on keywords that maybe you didn't even have on your radar, where are your competitors focusing their PPC spend that you didn't even realize, and you're going to see which ones your index for. Like, I don't think the index checker is working yet. This is something that's completely in beta, but, as you can see, there's going to be a column here where maybe you're like, wait a minute, gothic wall decor, I am not index for this keyword, so it might give you an indication that, hey, I need to probably get my, you know, get my indexing fixed on this keyword in the in the first place. Alright, alright. Bradley Sutton: So now for the rest of the show. This is going to be your show, guys, where you can ask me any questions, and let me go ahead and go back up and see what kind of questions we have. Remember, it could be questions about this. It could be questions about any tool in Helium 10 or how to do something. That's why I'm here to help. Like once a month, we actually make this open to everybody, but this is something we do actually every week in our Serious Sellers Club group of the six, seven and eight figure sellers. But once a month we go ahead and open this up to everybody and put this on the podcast so you guys can all benefit. Bradley Sutton: Alright, let's see. I saw an older video where you mentioned that subject matter would post in Seller Central. Even if you can post it, can't post it manually on the listing. Is that still the case? For very few categories now Amazon has taken it out of a lot of character. I actually announced and I was mistaken, I thought Amazon took it, took it out of every category, just because of all my listings, like in in the home and kitchen, had it taken away. But I was just on a call, like three days ago, with somebody who's selling in the jewelry category I believe jewelry or accessories, clothing and accessories category and they had subject matter right there and they were able to definitely update it with Helium 10 listing builders. So there might be some, some categories where you still have access to the subject matter, right? Bradley Sutton: Another question here from Rashid Dear Bradley, do you know how to find organic report words that made sales? Alright, so in Helium 10, what we have is that's exactly kind of like what this is for. Alright, what I would, I just demonstrate because you know in Cerebro. You know, first of all, you don't know the exact organic sales that come from keywords outside of about 30 to 40 percent that show up in search query performance. Okay, so the ones that show in search query performance, you usually about 30 percent of your search sales. That's because it's those sales that happen within 24 hours. So you can kind of see there and that's going to come to Helium 10 eventually once Amazon opens that up in the API. Bradley Sutton: But the more holistic way you can get it done right now I've seen more keywords is just looking at the keywords for somebody's like in the top 10 positions and the search volume is like more than five or six hundred, because it's usually you're. You didn't get to that position unless you had some, some sales that were coming from organic search, right, and so that's just one of the ways that you can find out which keywords are bringing sales to a competitor is by looking at their organic rank for the higher search volume Keywords, which is what you've historically been able to do in Cerebro and now you can do on the inside dashboard. All right, tomer says. Tomer says what does it mean based on my product? Does it mean that the keyword improved in ranking? No, so, for example, you're already tracking keywords, probably in keyword tracker, and if one of your keywords goes up or down, you know we'll let you know based on that insight, like like you've already had that. We've had that for like three months where if a keyword goes up by a certain percentage that you specify or goes down, we'll give you a message. But there's other keywords that you might not be tracking already in keyword tracker because you didn't realize they're important. And so what you do is you specify the insight to let you know when you are ranking highly for a keyword that you were not tracking already, and then you specify exactly what you wanna see, or when you wanna see that happen, like if it's a minimum X number of search volume, if it's within a certain rank range or it's just ranking at all, you wanna get a notification on. You set that and then we'll send that as an insight and then you can choose to either track it or ignore it in your keyword tracker. Bradley Sutton: Dennis says how do you set up competitors for your products? All right, let me just show that to you one more time here On your Insights Dashboard. You go down to your products page, Dennis, all right, and then you hit competitors okay, and then you either have to do edit competitors if there is none here, or add competitors if there's none, or edit competitors here and then you choose which ones you want to use right here and that'll give you the competitors. Dennis, all right. It says I have a listing that shows I am ranked on many keywords in the top five. By the way, everybody, whatever you're watching this on, help the algorithm out. Give it a like, give it a thumbs up or a like or a super like or something on Facebook, YouTube or LinkedIn, whatever you're watching this, just to help the algorithms out. Anyways, Facebook user says I have a listing that shows I am ranked on many keywords in the top five. Bradley Sutton: When I click the arrow to show the search through Amazon, none of my listings really show up. Suggestions on why? Well, you've got to make sure that you are, first of all, like. If you're outside of the country, make sure that you have a zip code that is inside of the marketplace you are looking at Like. So, if you're tracking Amazon Germany, you've got to make sure that your regular Amazon, you know, shows Germany, just to make sure that you're indexed, all right, and also to make sure that you are looking at the right search results and, at the end of the day, what you see in Keyword Tracker, if you see it fluctuating a lot, you need to turn on boost, because boost checks different browsing scenarios. Bradley Sutton: It checks different addresses, it checks, you know, like if you're logged in, logged off. It checks a whole bunch of different browsing scenarios, cause, remember, you could be showing up differently based on where the person is searching, what kind of browser they're using, et cetera. So to turn on boost, we're checking 24 times a day all those different browsing scenarios and if on your computer it's showing that you're not ranked, I guarantee what you'll see on boost is some of those checks. It'll be a blank, meaning that, yeah, sometimes you're just not showing up in the search results. All right, we're gonna bring somebody up from the green room here with a question How's it going, Josh? Josh: had mentioned about being able to see how competitors are targeting it using PPC. Is there anything PPC specific in the tool that I missed when you were walking through it, or how can we? Bradley Sutton: Yeah, it's not that part is coming, so the first phase one is we're showing you the organic rank. Phase two, which will be coming soon, probably next week or the week after, is the same exact thing that I showed you guys on the organic rank. There will be a separate settings where you're gonna be like show me in the sponsored rank where I'm ranking or not ranking per se on this keyword in sponsored, but my competitor or X number of my competitors are all ranking for it. Josh: Because I was gonna say that being able to see sponsored next to organic is helpful for our own, but to be able to see that for other teams, yes, yeah, so it's gonna be yeah, we start with the organic and then we'll be doing the sponsored next. Bradley Sutton: Cool thanks. Josh: Thanks, Bradley. Bradley Sutton: All right, no problem. Edison from YouTube says will this function replace the keyword tracker tool? It doesn't necessarily replace it, but it kind of does the work for you. So instead of having to go I didn't show this function today because it's already been there, remember you know what I'll just go ahead and show it right now. So, Edison, what you can do for the keywords here. This is actually showing my keywords that I'm tracking in keyword tracker. All right, so it's actually right here on the dashboard, like I technically don't have to go into keyword tracker. So in that sense, I guess you can kind of consider it replaces a little bit, but I still like going into keyword tracker. Bradley Sutton: But the beauty about this is you set up the insights, all right, so that instead of having whether it's on keyword tracker or whether it's here in the Insights Dashboard, instead of having to go every day and check this, you set your insight to trigger when. Let me show you where that settings is here. Hold on insight settings. Let me show it here keyword types. All right, you're gonna hit insight settings, you're gonna hit keywords and then you're gonna hit the three insight types and then, when the organic keyword drops or your sponsored rank drops or your keyword suggestions based on competitors, and you can actually customize that by hitting the settings here for your competitors. All right, so you can actually get the information. And it looks like it's not customizable. Yeah, I thought it was. I'm pretty sure there's a way to customize it of when you get an insight that your organic keyword drops or raises, that's gonna be the new one that's gonna come up to when your organic rank increases, like maybe you were on page two, you wanna know when you get on page one, et cetera okay. Bradley Sutton: Hope the answer is your question, Edison, all right. Colby says will Helium 10 ever be accessible via API? Could be, again, pretty much, I think for some of our larger customers they have API access for, like enterprise customers. If it's something that will be available on the backend for just any platinum or diamond or elite member, that's to be determined if that's gonna be available. But just like I told people who are asking for the KSA marketplace, you gotta let your voice be heard. So make sure to submit a suggestion in Helium 10's dashboard of say, hey, we would love to have API access. All right, let's keep going here. Bradley Sutton: Miko Lodge says will Helium 10 have listing builder for UAE? I sell in the USA and UAE would make it awesome to be able to redo my UAE listings in the listing builder. Yes, that is coming. I actually have that available in my Helium 10, but I don't think it's available to everybody yet. So that's coming imminently where it's not gonna be too much. I mean you can technically do that, miko Lodge. Now, all right, listing builder Like build your listing for UAE because it's English. It's still English and you would just put your UAE keywords in there. But the real benefit is gonna be once we have it open for Japan, for example, like you maybe ran Cerebro for Japanese keywords, right, but you don't have the slightest sense on how to create a Japanese listing, even though you have the keywords, because you don't speak Japanese. Well, now, soon you'll be able to push a button and create a Spanish listing for Amazon Mexico, create a Japanese listing for Amazon Japan, et cetera. So that's definitely coming for you, and I would assume that would include UAE as well. But if, for some reason, uae is not showing up on the listing builder dropdown, just send that to customer support and maybe they haven't released it yet and just ask them when that's gonna be released. Bradley Sutton: All right, let's say Rasha is asking a question about Amazon refunds. We'll have to check on that. We're gonna keep this to like the Helium 10 related questions here. Now we have a new refunds tool that actually is gonna go out and look Like if somebody is asking for a refund outside of the window I personally don't know what that window is, I thought it was 30 days that Amazon customers can do a refund and then, if Amazon refunds them outside of the 30 days, I believe we've got the new refunds tool that will go out and make a case. So if you guys are interested to get in on that service, let me show you. I don't have the exact link right here, but let me just show you guys how to find that. On our website you just go to the Helium 10 dashboard, go to tools and go to operations, and then you're gonna wanna hit managed refund service. All right, so that's different than refund genie, where you have to file everything. Go to manage refund service and get a free demo of it, and with this tool you're going to be able you're going to be able to stuff that has to do with Amazon logistics and all kinds of different scenarios where Amazon might owe you money, including what you were talking about, where Amazon might have refunded a customer when they weren't supposed to. We'll be able to go ahead and show that for you. All right, let's keep going here, all right. Facebook user another person who did not click the link so I can't see their name. Bradley Sutton: So, since we're talking keywords, one of my competitors is Amazon's Choice for 16 keywords with a total search volume of about 72,000. That seems like excessive favoritism. Will they ever level the playing field? Well, I mean, first of all, like Amazon's Choice is always changing. Like they're doing tests now where instead of Amazon's Choice it'll say overall pick. Like maybe you guys have seen that sometimes. I don't think it's favoritism at all. Like they, amazon definitely has a formula. How that formula works nobody can tell you because sometimes it makes zero sense, right. Like I've seen an Amazon's Choice in the coffin shelf be one that I know is not even getting sales for coffin shelf. Literally it's not getting sales for coffin shelf. Even the Amazon data will say it and somehow it gets Amazon's Choice. So I don't think anybody knows what the formula is, but they do have a formula and I don't think it's favoritism necessarily. That's actually why Amazon has been doing some of those changes they've been doing because they're trying to not show favoritism. They've been trying to show the reviews in a different way so that maybe some of the older sellers who have tens of thousands of reviews they don't have as much advantage. The older sellers, they hate that new way that reviews are showing sometimes because it takes away their advantage, right. So Amazon's trying different things but I don't think Amazon's showing favoritism per se. Bradley Sutton: Ryan says Helium 10 Sell and Scale was epic. Any plans for another? Oh, yeah, for sure. We wanna do something with Sell-In Scale. We couldn't do one this year or around this time because, as you saw, amazon did Amazon Accelerate this month and they've got Unboxed right after that and like there was like a million events around this time, which is when we had done Sell-In Scale last year massively successful, and we definitely wanna do something for Sell-In Scale soon, potentially maybe some different continent We'll have to see about that, you know might take the Sell-In Scale show on the road, as it were. Bradley Sutton: Another user says "'How can you submit suggestions to Helium 10?” Great question. Let me show you exactly how to do that. Go to the top, and where is it". I think it's right. Oh yeah, right up here. This button here. Okay, first of all, guys, this is something that you might not have seen before. This is powered by AI. Instead of always looking at the, instead of always opening up a chat down here, hit this button and you can ask questions like like, watch this. I don't even know if this is gonna work, because this is brand new. I'm gonna say how can I check what keywords my competitors are ranking for? Let's see if that even works. All right, and if I do that, what's gonna come up? Let's see. Watch this fail on me just because AI doesn't like me, cause I always bad mouth AI. Oh no, there, it is right there. Look at that. To check what keywords your competitors are ranking for. Bradley Sutton: Use Helium 10 Cerebro. Here are the steps. So, guys, yeah, this is pretty cool, but anyways, right here at the top, before you hit AI or before you ask AI a question, this comes up and one of the options says I have an idea I want to share with Healing10. That's what you guys click. And then, hey, I want to have the KSA marketplace. Hey, I want to have API, like you guys said. Hey, I wanna have sponsored ads faster and in Insights Dashboard, whatever you guys want, hit that button. So again, just to show you where it was, on the very top of your screen, right to the right of what's new, there is this like kind of like a magnifying glass, or I don't know. This is not a magnifying glass, it's kind of like it has stars on it, mixed with a magnifying glass. Bradley Sutton: Just hit that and then that's how you can find that button. All right, question from YouTube. I don't know why this is turning into an Amazon or a Helium 10 suggestion. It's not me. You guys should be doing this to you. You should be submitting it over there, but we'll discuss it here. Modar says I'm tracking competitors on X or in a daily basis for changes and reviews BSR active sellers and I have a dream that, oh, wait a minute, wait a minute, Modar, you can do this. Modar says again let me read the question for the people listening to this and who can't see it I'm tracking competitors on a daily basis for changes and reviews BSR active sellers and I have a dream that one day, Helium 10 can do this for me. I'm gonna bring Josh back up to this stage. I'm gonna give him a quick quiz here. All right, Josh, you're a power of Helium 10 user. Did you or did you not know that Modar can actually do this already? Josh: You can do it using markets. Bradley Sutton: Yeah, Market Tracker is definitely one, but there's a easier way. Even Do you know about that one? But yeah, you mentioned something I didn't. I wasn't even thinking about it Like Modar, you should definitely do that. On Market Tracker, you add your competitors to your market. You can definitely see their BSR changes and things of that. Josh is thinking all right, all right, josh and Modar are gonna learn something right now. Here we go, guys. All right, let's go to the Insights Dashboard Once you're tracking your competitors, which is what I showed you, guys, how to do today. It's not just for the keywords. All right, guys, we are going to show you what is all of these things. If something changes, not only if their BSR changes, but if their monthly sales, like, drastically change, get this. If all of a sudden, they add a coupon like some of us like to check our competitors like oh man, my competitor added a 10% coupon, I better go ahead and add a 10% coupon too. We're gonna let you know. So if you are tracking competitors in your Insights Dashboard, Modar, all you have to do is set up your insight and you will know if any of those things have changed and you no longer have to track that next, right, like you're saying every day. Bradley Sutton: And then Jake here mentioned another tool. So Josh Menzin, Market Tracker. Jake mentioned Listing Analyzer. Yes, listening analyzer too. You can track that, but still you have to like click stuff right With Insights Dashboard. You just set it up. That's the beauty about Insights Dashboard. It's about automation right, instead of you having to click stuff and you do the heavy work. We live in 2023. So heavy work is considered three clicks of a mouse. That's heavy work for a lot of people. I understand. Time is money, but instead of you having to do that heavy work, we're doing that work for you. And look at this Modar says can you believe that I used to do this tracking for over 40 ASINs? This is a lifesaver. All right, I'm gonna bring back Josh for one more quiz or one more question. All right, Josh, instead of saying wow, can you believe that, I would say how cool is that? And then you would say Josh: I don't know where you went, but pretty cool, I think. Bradley Sutton: There we go. Josh got that. I know he's a podcast listener. All right, so, Modar, instead of saying wow, can you believe that? The phrase goes how cool? Is that? Pretty cool, I think. All right, cool. Any last questions for the day, guys, again, just to recap, we went over adding competitors to your Insights Dashboard and setting up the setting so that you can get insights which are coming next week on the key actions that are happening on your keywords, so that you no longer have to run Cerebro once every week or once every two weeks. You no longer have to check Cerebro on your own product to see if you're ranking for new keywords that you didn't realize. We're doing all of that work for you, unparalleled in this industry where you have that kind of automation. So really great that the team added that and I hope you guys get a lot of benefit from that and all right. Well, guys, thank you so much for joining us. Bradley Sutton: Again, if you are a Serious Sellers Club member, look out for your email. You get invited every week. Or if you're an elite member, elite members and Serious Sellers Club members get access to this. If you're wondering how you become a Serious Sellers Club member, you are automatically a Serious Sellers Club member if you have had over $500,000 worth of sales in the last year and you are on a Helium 10 account that's connected to your Amazon account. If you're not getting these emails, make sure to reach out to support and they'll hook you up with the private Facebook group that we have for it and then get you in there right away. We do this every single week, usually on Mondays, and then once a month, like this time, we do an extra one that goes out on the podcast. So thank everybody for tuning in and we will see you, Serious Sellers Club members, next week and the rest of you guys at the end of October. Have a great rest of your week. Bye-bye now.

We’re back with another episode of the Weekly Buzz with Helium 10’s Chief Brand Evangelist, Bradley Sutton. Every week, we cover the latest breaking news in the Amazon, Walmart, and E-commerce space, interview someone you need to hear from, and provide a training tip for the week. Five takeaways from America’s landmark lawsuit against Amazon https://edition.cnn.com/2023/09/28/tech/amazon-ftc-lawsuit-takeaways/index.html The FTC’s lawsuit against Amazon would lead to higher prices and slower deliveries for consumers—and hurt businesses https://www.aboutamazon.com/news/company-news/amazon-ftc-antitrust-lawsuit-full-response Walmart Marketplace Increases Third-Party Seller Activity https://www.forbes.com/sites/walterloeb/2023/09/27/walmart-marketplace-increases-third-party-seller-activity/ Indonesia bans e-commerce transactions on social media in major blow to TikTok https://edition.cnn.com/2023/09/27/tech/indonesia-tiktok-ecommerce-ban-hnk-intl/index.html Amazon to invest up to $4 billion in AI startup Anthropic https://techcrunch.com/2023/09/25/amazon-to-invest-up-to-4-billion-in-ai-startup-anthropic/ Walmart Deals Holiday Kickoff sales event will coincide with Amazon's Prime Big Deal Days https://www.wvtm13.com/article/walmart-deals-holiday-kickoff-october/45318835# An update on Prime Video https://www.aboutamazon.com/news/entertainment/prime-video-update-announces-limited-ads Up to tenth of Amazon shoppers in Great Britain ‘bribed’ by sellers to offer good review, poll finds https://www.theguardian.com/technology/2023/sep/28/up-to-tenth-of-amazon-shoppers-in-great-britain-bribed-by-sellers-to-offer-good-review-poll-finds Amazon’s biggest competitor gets bad grade from the BBB https://www.kiro7.com/news/local/amazons-biggest-competitor-gets-bad-grade-bbb/QAGKNI77WZDWTOXMEHSNEDGVUQ/ Shopify invests in wholesale platform Faire https://www.reuters.com/business/retail-consumer/shopify-invests-wholesale-platform-faire-2023-09-27/ Eligible Walmart Marketplace sellers can use Walmart’s Self-Serve Marketing portal in Seller Center to invest in Search Engine Marketing (SEM) and promote their products in Google search results through Shopping Ads. https://sellerhelp.walmart.com/s/guide?language=en_US&article=000011195 We aren't stopping at that! Don't miss our spotlight discussion on how you can unlock more profits with Helium 10’s Managed Refund Service. This new service aims to recover funds for sellers from Amazon errors by identifying and submitting recovery claims on behalf of the sellers. Lastly, Carrie Miller gives us the training tip of the week about how to see which ASINs are the most clicked and bought from Amazon Brand Analytics data but inside Helium 10. It's a packed episode, so buckle up! n this episode of the Weekly Buzz by Helium 10, Bradley talks about: 00:51 - Amazon FTC Lawsuit 03:25 - Walmart Marketplace Increases 03:51 - Amazon Holiday Inventory 04:18 - Seller Fulfilled Prime 05:21 - TikTok Shop Trouble 06:20 - Manage Experiments Update 06:55 - Amazon AI Move 07:45 - Walmart Holiday Deals 08:27 - Prime Video Ads 09:45 - Incentivized Reviews Rampant 11:06 - Temu Trouble 11:45 - Shopify Wholesale 12:57 - Walmart Google Ads 14:15 - Try Helium 10's New Managed Refund Service 15:30 - ProTraining Tip: How To See Brand Analytics Data Inside Helium 10 Transcript Bradley Sutton: Amazon replies to the FTC lawsuit. Walmart marketplaces on the rise. Tiktok shop is having trouble in Southeast Asia, manager experiments gets an update. Walmart holiday deals coming. Incentivize reviews are going crazy in the UK. These stories and much more on today's episode of the Weekly Buzz. How cool is that? Pretty cool, I think. Hello everybody, and welcome to another episode of the series sellers podcast by Helium 10. I'm your host, bradley Sutton, and this is a show that is our Helium 10 Weekly Buzz, where we give you a rundown on all the news stories that are going on in the Amazon, walmart, e-commerce world and we also give you training tips of the week that will give you serious strategies for serious sellers of any level in the e-commerce world. Let's see what's buzzing. All right, tons of articles out today, so let's go ahead and hop right into it. The first article here is actually from CNN Business and it was a five entitled five takeaways from Amazon's landmark lawsuit, or America's landmark lawsuit against Amazon, and you know, they weren't too far off in this article. Bradley Sutton: I remember last week I talked about how ridiculous some of these articles were, like just people not understanding even what was going on in the Amazon. And basically it's you know. They're kind of summarizing and saying that, hey, this landmark case targets Amazon's retail platform, alleging that it's harm shoppers and sellers alike at a massive scale. All right Quote. It has a self-reinforcing cycle of dominance and harm. The plaintiffs claim oh, my goodness gracious, and it has. Amazon is running an illegal monopoly in ways that are paying off for Amazon, but at a great cost to tens of millions of Americans of households and hundreds of thousands of sellers. All right now Amazon, you know, check out the CNN article. It talks about the you know five takeaways you know from it. But Amazon replied in another article that we also have linked in the comments and entitled the FTC's lawsuit against Amazon would lead to higher prices, slower deliveries for consumers and hurt businesses. Hmm, if we only didn't say that, like weeks ago, like anybody who actually knows anything could have told you this that there's nothing good that's gonna come out of this for Amazon sellers nor Amazon buyers. And this article that Amazon releases, kind of like in reply to this FTC lawsuit kind of, you know, talks about that how, yeah, if this goes through, it's gonna make Prime more expensive, it's gonna have more shipping fees or more fees for sellers, et cetera. And it's kind of funny, like some of the things that you know I talked about was how Amazon kind of like I guess you can say, punishes sellers for having lower prices on other marketplaces. Some sellers don't like I mean to me, like it is what it is, you know, like we should be having, you know, same, similar prices, you know across the board. But even, let's say, an Amazon seller thought that was a bad thing. You know, if this FTC lawsuit is for the public, like Amazon is making sure that people, you know, don't gouge customers on the platform. You know, like sellers like like no, hey, if it's cheaper outs outside there, you should have a cheap price on Amazon. But how is that harming the consumers? You know, maybe, maybe could be considered harming the sellers, but you know the millions and millions of prime members now get the benefit of having low prices. So it's like Amazon, or the FTC, is like talking out of like two sides of its, of its mouth there. So it's kind of interesting. Bradley Sutton: So the next article actually switching to Walmart is from Forbes and says Walmart marketplace in increases third-party Seller activity. Not many stats and figures from here, just the writer here is talking about how there's a lot more investment in advertising in this Q4. He expects sellers to have a lot more sales on Walmart Compared to the past, as Walmart's really been expanding their focus on third-party marketplace. Next article here this is from seller central dashboard, just as a reminder to send in FBA and MCF inventory by October 26 before a holiday deal events. So there's less than five weeks left. So like, if you're trying to to have something you know, go for black Friday, cyber Monday deals you actually need to have your inventory in by October 26th. So that's. That's actually not that that far away, so well in advance. Bradley Sutton: Next article is a reminder that seller fulfilled prime is coming back. All right, so seller fulfilled prime, it's gonna be without that 2% fee that we talked about earlier before. We're gonna have a blog later today or tomorrow You'll see at Helium 10 comm forward slash blog that talks about how to enroll in seller fulfilled prime. Me I'm not gonna roll it like I have. You know I don't ship too much stuff. So like there's no way. I'm not gonna use Amazon FBA you know like for to try and get the prime back. Remember to do prime badge for seller fulfilled prime. You've got to have a way to ship to like same day, next day or two-day delivery, including weekend delivery. Obviously, I can't. You know most of us can't, can't do that, but some of you bigger sellers out there who have, you know really good, you know shipping agreements with companies. You might want to take advantage of this and then for your fulfill by merchant you can actually get a prime badge now. So just look out for that announcement or that blog and it's actually gonna be officially announced by Amazon In a couple of days. You'll see some big comms coming out of Amazon about seller fulfilled prime, but you'll be able to get that blog before the Amazon announcement on our blog later today or tomorrow. Bradley Sutton: Next article today we're gonna talk about is actually coming out of Indonesia, all right, and it says Indonesia bans e-commerce transactions on social media in a major blow to tick tock. So Indonesia is actually the biggest you know platform for tick tock in Southeast Asia. I believe. It has something like a hundred and twenty, a hundred and twenty five million monthly active Users and tick tock shop has, you know, released worldwide. But now the government is saying no, you can't have e-commerce and social media together. So you're gonna have to, you know, within the next week or so I forgot when the deadline is you're gonna have to, like, take tick tock shop out and make it a separate app. So this will be interesting to follow, like if something like this happens in other marketplaces and that's gonna be obviously a big blow to tick tock shop. I don't foresee that happening here in in America, but you know kind of is gonna hurt tick tock shop for those who are trying to sell Products in Indonesia. Bradley Sutton: The next article here was also from seller central. It says expand single asin AB test to multiple stores. So now, with manage your experiments, you're gonna be able to run separate AB tests on your asins across multiple stores, all right. So, like to different marketplaces in different regions, you can kind of see how how imagery works, you know, between you know, like Amazon Canada, amazon USA, etc. And you can add, like, for example, it says a brand logo to your a plus content to see performs performs differently in different countries, to pay on how well Established your brand is. Bradley Sutton: A next article here is from tech crunch entitled Amazon to invest up to four billion in AI start startup and Anthropic all right, so this you know a anthropic is this startup who's kind of making waves in the industry. You know that I've heard about them a while back, but you know the interesting thing here. You know we've been talking for a long time that that it's gonna AI Generative AI is gonna definitely change the the shopping experience and that's gonna affect sellers. Andy Jassy, amazon's CEO, says Amazon believes this deal can improve many customers experiences short and long term through our deeper Collaboration with Anthropic. So, again, improve many customer experiences All right. So again, ais. That's gonna change the way people shop eventually on Amazon and that means it's eventually gonna change the way that you know we sell or sell on Amazon. Bradley Sutton: Next article is just from a local TV station, but we talked about this before. It's kind of funny that you know every time Amazon does something, you know Walmart might reply and do something similar or vice versa. You know we're in a competitive matchup here, so this article is entitled Walmart Deals Holiday Kickoff Sales Event Will Coincide with Amazon's Bing Prime Day deals All right. So it's not you know big or Amazon's big deal days, All right. It's Walmart deals holiday, all right. So this is actually happening a little bit earlier than big, big deal days. It's coming on the end from the ninth to the 12th and it's available even to non-Walmart Plus sellers or what non-Walmart Plus buyers? It'll be available to. Bradley Sutton: Next article from Amazon, an update on Prime Video. So you know, prime Video has a lot of like you know, tv shows and and and movies and different things, and so they they talked about some of their, their. You know what they've achieved lately with Amazon Prime Video. But the key is that in early 2024, amazon Prime Video shows and movies will include limited advertisements. All right, and there's going to be a people are going to have to pay $2.99 a month if they don't want to see these ads. But again, you know, anytime we talk about you know advertisements coming on Amazon. You know properties, whether it's in store or other ways. It's eventually another way to get your products in front of of buyers. All right, it's new ways. Bradley Sutton: You know a lot of people are watching Amazon Prime Video. What was that? It's like a, not Game of Thrones, but it's like a Lord of the Rings prequel or something like that. I think was on Prime Video. But you know millions of people watch that. Imagine, you know, somehow for the people who aren't paying that $2.99, you know they're seeing an ad for a coffin shelf on there. I don't think you know we are big enough to advertise on Game of Thrones or or Lord of the Rings or anything like that, but just shows you an example of what could be possible in the future. You know, if you are a big enough seller you could start having your ads potentially on some of these big TV shows from Amazon Prime Video. Bradley Sutton: Now an interesting article from the Guardian in the UK. It says up to a 10th you know, 10% of Amazon shoppers in Great Britain were found to have been bribed by sellers to offer a good review. So they pulled 1500 adults who had bought from Amazon in the UK in the past 12 months and they all got like like gift card offers or free products or refunds in order to cheat the system. This article said all right. So you know Amazon obviously does not want anybody having, you know, any kind of incentivized reviews you know happening. So there's a lot of sellers who are breaking the rules. They're probably going to get caught. You know a lot of them. Some of them. Don't get caught. But don't don't try this, guys, all right. So it also said that 4% of those polls said that they were offered a reward for changing a negative review to a positive one. All right. So, like, how did they even get a hold of that that customer? It's kind of a interesting All right. So you know UK government is looking into how to tackle this a little bit more, but it'd be curious to see what you know how this is in the US. You know, I just ordered a ring light or something and I got like a little gift card saying, hey, you know, try to or not a gift card, but a little card, insert card offering a gift card to to like, have a positive review. So this kind of stuff still happens. But, guys, don't do it. Don't do it, not worth it, not worth it. Bradley Sutton: Our next article here is from Kiro7. It was just about a Temu, all right. So it says Amazon's biggest competitor gets bad grade from the BBB. Temu is not Amazon's biggest competitor, first of all, but not a thousand. You know it's the number one app on on Google and Apple, yeah, okay. So in that sense, maybe it's it's an Amazon competitor, but you know, Temu sales are very low compared to Amazon, but according to the Better Business Bureau, they've received a thousand recent you know complaints about the service. But you know, like what do you expect when you're getting like a $2 address or something like that? But it's probably one of the many reasons why nobody you know Amazon sellers. Amazon itself isn't really concerned with Temu being too much of a threat. Bradley Sutton: Switching platforms. Now Shopify invested this week into a wholesale platform called Fair. You know, a lot of people knew about Fair, a place where people can get wholesale products but now Shopify is investing there and it wants to see this startup adopt Shopify technology for its clients. All right, so. Fair was founded in 2017. It's valued at $12 billion. That's a pretty big company. It's now going to become the recommended wholesale marketplace for Shopify merchants. All right, so this is going to make it easy for Shopify merchants to find wholesale buyers and also enable retailers to source from Fair's network of brands. It's kind of interesting because, for example, fair said the most popular search filter on its platform is not on Amazon. Bradley Sutton: All right so you know hey if they're going to find some stuff for Shopify that's only on Shopify and not on Amazon. You know this. This kind of like a match seems to be made in heaven. It'll be interesting to see if you know how this changes, how Shopify sellers sell. You know, let me know in the comments below if you are selling on Shopify and you know this is good, if you're going to start, you know, perhaps maybe selling your products on the Fair platform. A last news article was from Walmart seller help. It's actually interesting. They have a. They're launching self-service search engine marketing. Say that three times fast. All right Now, basically, eligible Walmart marketplace sellers can use this portal in Seller Center to invest in search engine marketing. Bradley Sutton: So you're going to be able to do Google shopping ads. Now, I don't know too much about this stuff, but I could be wrong. But I believe that this is like. These are like those. You know, when you search a keyword in Amazon or in Google, at the very top right there would be those ads where you can like, click directly into the results and it'll go directly to the storefront you can buy the product. I don't believe Amazon is available for this. So this is another potential advantage you can have of, of doing Google ads, where it can go directly to your store, right there in the shop, the shopping ad section of Google. So you know, if you're a Walmart seller, go into a Seller Central, you can create campaigns right now. You can even bulk create it and then we have the article here linked in the comments below if you want to get more information on this. Bradley Sutton: So, whoo, a lot of articles today, a lot going on in the ecommerce world. Quick, quick note. You know, if you missed it, last week Helium 10 launched a reimbursement service. So a lot of you guys are ready to use refund genie where you can, you know, download reports for your loss and damage things from Amazon, things that Amazon might owe you money on, and you're able to go ahead and, and you know, file your own claims and get your money back. But now we have a service that is designed to where we're going to do the work for you, you know, for a percentage of it, and we'll also find other money that you know, refund genie, you know it's not looking for. So if you want to find out more information about this, the service is actually free, you know, to use. We only can get money if we get money for you, and some sellers are getting thousands and thousands and thousands of dollars back by using it. So if you'd like a free demo of it or to get more information, go to h10.me/mrs h10.me/mrs to be able to sign up for a free demo. Alright, now let's go into a quick training tip of the week from Kerry, talking about how you can see who's getting the most clicks and the most purchases from brand analytics. But right inside of Helium 10 Cerebeo, Carrie, take it away. Carrie Miller: Did you know that you can see click share and conversion share within Cerebro? That's right. If you have your Helium 10 account connected to seller central and you have a diamond and above, you can actually see this click share. So it's a really great tool when you're doing your keyword research. So the first thing you want to do is you want to log into Cerebro. So I've done a multi search here. It doesn't matter really the position for this particular strategy, but usually I always like to make sure my own, mason, is first, so I can compare it to all others. But if you scroll down here, you can actually see that we have a whole entire column for ABA, total click share and then conversion share. Okay, so what we're gonna do is we're gonna actually drill into this a little bit more and if you go to let's see here a wooden egg holder, we can click on this graph and get a little bit more details. Now I will say not all of these keywords have information. It really just depends on what is provided in brand analytics, and if it's in brand analytics, we can pull it in here. So it has to have, you know, a good amount of search volume in order to get this information. So let's take a look at wooden egg holder. So if we click on this, we can actually see the last few months or six months or so of click share and conversion share, and you can actually, you know see this this most recent month we're in September right now. We can actually go back to see August and you can click along on this graph and hover along this graph and you can actually see at the bottom there which were the top three Clicked and converted on. So when we take a look at this, you can actually see, okay, this one has an 18% click share and a 19% conversion share. So that's, they're doing something right. That means you know a lot of people are actually purchasing when they do actually click on their listing. This one is, you know, 8% and a conversion share of 6.5 you know they're doing pretty well as well and then 7% and 9.1. So now, if you see, you know a really large click share and pretty much no conversion share, that probably means people are clicking on it, thinking it's something, but they're not seeing what they actually want to buy. So one really cool thing that you can actually do if you want to, you know, see what maybe one of these competitors are doing that has the most click share and conversion share. You can see what they're actually doing by running listing analyzer. Now you can actually go ahead and see it in here and when you click on run listing analyzer or you can go straight to listing analyzer and add things in yourself. Carrie Miller: I'm just going to click on run listing analyzer. Let's see what we have here. Are these the top ones? Yes, these are the ones I want to look at. So I'm going to click on run listing analyzer and I'm going to be able to see all of the information for all three of these listings and includes price. It'll include the images and everything that we really need to know, kind of stacked on top of each other. All right, so all of this data is is now uploaded into listing analyzer from that click share, conversion share, so we can see, maybe, the difference. Okay, so this top one was the topped clicked and we can look at the price. Now it has a pretty good price. It's not the lowest price. This one is actually the lowest price, but you know, between these two especially that does have a lower price, so $20 might be the best. And then another thing you can do is you can take a look at the images and see if there's something that this Particular listing has done that this one didn't. Maybe they did. You know better close-up images here. These one, these have a little bit better lifestyle images. Carrie Miller: So it's kind of a mystery there as to why the first one would get the the most clicks. But usually what you can do is kind of drill down a little bit more into the details and you can see, you know, what people are looking for. Potentially it has to do with the actual structure of the product. This one has a little bit more sturdy look. This one looks a little bit more Shaky and it has a lot more eggs on it. So this one probably fits better into your, into your refrigerator. So there's a lot of different components that can go into that. But you can kind of see it a little bit better when you take a look at the media all stacked on top of each other and then also the pricing. So that is just basics click share and conversion share and ways you can kind of analyze that to see if there are ways that you can improve your listing to get some more click share and conversion share. So check it out and let us know what you think. Bradley Sutton: Alright, thank you very much, Carrie, for that training tip. I hope you guys enjoyed this episode. We'll see you guys next week to see what's buzzing.

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