Eat Sleep Work Repeat - better workplace culture

Professor Lynda Gratton is one of the world's leading experts on business and the future of work. She's on speed dial with the top CEOs and is a regular at Davos and the World Economic Forum. Her HBR cover article about 'doing hybrid right' has been the navigation guide to the last two years for many firms, and she's turned her thinking into a brand new book, Redesigning Work. She shares with me the questions she's asking of leaders in her MBA course and where she thinks work will go next. Along the way she also gives a shout out to her article about management in the remote era.If you like this sign up for the Make Work Better newsletter. Hosted on Acast. See acast.com/privacy for more information.

Two outstanding conversations trying to make sense of what is happening around work. Firstly I chat to Brian Elliott who leads the Future Forum, a group led by Slack. they released a new report surveying workers in the UK, US and other major countries. Here are the topline findings - but the conversation goes way beyond this.UK knowledge workers are most likely to say they want flexibility in where they work (81%)60% of UK knowledge workers are more open to changing jobs in the next year69% UK knowledge workers say they want to work hybrid - 58% are currently doing soBrian also gives a shout out to Donut - a tool to build serendipity.Then I speak to one of the most respected thought leaders in making sense of the future of work, Julia Hobsbawm is the sought after intelligent voice when it comes to future of work discussions. She chairs the Demos 'Workshift Commission. Her new book, The Nowhere Office is a confident reflection about how we can tackle the future - it’s out for pre-order now. We talk about office politics, establishing what Leesman call our 'workplace why' - and how we can make hybrid work. Hosted on Acast. See acast.com/privacy for more information.

 As we start a new year considerations about the jobs we do have never been more prominent. One headline this year has already suggested that up to three-quarters of us might be considering changing jobs. Intriguingly money doesn't appear to be in the top five reasons to make a change.I wanted to understand what was going on here, and what any of should be doing about it. Helen Tupper and Sarah Ellis are the UK's most respected careers coaches. Their first book The Squiggly Career is a perennial bestseller, and has become adopted into the lexicon of how we talk about a renegotiated relationship with our careers. Their TED Talk has received millions of views. They have a new book out, You Coach You, which offers practical coaching for anyone curious about changing their career. Some of their suggestions - like job scanning - will help you reorientate what you want from your job - and how you can achieve it.Whether you're thinking about changing work - or just have friends who are considering it - this is a great episode to help us reflect on what we want from our jobs.Buy You Coach You nowSign up for the newsletter Hosted on Acast. See acast.com/privacy for more information.

Pre-order DisconnectedAt this time of year I find myself listening to more podcasts I’ve released two episodes this week. One is a truly brilliant discussion about how simple decisions can transform workplace culture. And the second is not really about workplace culture but is a stimulating reflection on the way we’re living .A couple of years ago I loved Jia tolentino’s Trick Mirror which was a sparklingly intelligent reflection on the way that the internet is evolving. And along the same lines is a brand new book, Disconnected by Emma Gannon. Emma is increasingly accomplished in multiple fields, she’s a novelist, a non-fiction writer and also an incredibly successful podcaster with over 10 million listens to her podcasts.She’s written a new book which comes at a time that a lot of us are considering renegotiating relationship with our phone. But how can be not lose what we love about our devices which increasing our connection to those around us - a great discussion.Along the way we also talk about her brand new writers' journal which you can find out more about here.Photo by Rahul Chakraborty on Unsplash Hosted on Acast. See acast.com/privacy for more information.

How did thinking about workplace culture increase the profitability of firms?I was doing some thinking for some businesses over the last few weeks and the work of one person sprung to mind. Zeynep Ton is a professor of operation management at MIT Sloan School of Management. She found herself looking at the challenges that some businesses had with high employee turnover. They were losing a lot of people. It was causing their service to suffer - it was also costing them a lot of money training and recruiting people. Sounds familiar?From this it lead to another understanding. Some organisations by thinking about and planning the employee experience of work create jobs that were less stressful and more rewarding. It struck her that quite often companies don’t want to make decisions or create limitations for fear of upsetting customers. But in the process they become more muddled for customers and less rewarding for employees.Zeynep goes on to say that the firms who think about these things and set about creating good culture and good jobs (a) are more profitable and have higher revenue (b) build more sustainable businesses so their stock does better.Here are her 4 pillars:operational simplificationstandardisation AND empowermentcross-trainingoperating with slackGood more about the Good Jobs StrategyRead Zeynep's bookSign up for the Make Work Better newsletter Hosted on Acast. See acast.com/privacy for more information.

Over the last few weeks the newsletters that have achieved the most resonance were related to having a friend at work. For many of us our favourite jobs were enhanced by having a desk buddy - or a group of friends we could laugh with. But for many people their experience of work is increasingly lonely - maybe they had friends when they were in the office but that experience has transformed in the last two years. Yes, we've managed to get our jobs done, maybe our domestic life has even improved but work just feels a little more isolated and joyless.How big an issue is this for us? Noreena Hertz is here to persuade you this silent spread of loneliness has wide reaching consequences, both for our organisations and for our societies.In a brilliant and wide-ranging discussion we discuss why loneliness matters and what any of us should be thinking about to make our experience of work more complete. If you enjoyed this then this week's newsletter covers adjacent themes: sign up herePhoto by Lowie Vanhoutte on Unsplash Hosted on Acast. See acast.com/privacy for more information.

What can we learn about what is going to happen next with work by chatting to the leaders of the sector that supplies our workplaces? You might think very little. There’s certainly no shortage of people in the commercial property sector who have been intent on suggesting that we need to go back to the rat race of all office/all the time.But in that space there are some visionaries who are helping us seeing what is staring us in the face. Last year we’ve spoken to Antony Slumbers, on the newsletter I’ve shared links to the Work Bold podcast by Caleb Parker.Get Cushman & Wakefield’s Return to the Office reportRead more of the C&W Futures postsSign up for the podcast's newsletter - Make Work BetterToday I add Richard Pickering to that list. I was delighted to hear Richard, someone whose writing I’ve been following for a couple of years, speak at an event I was presenting at.We had such a stimulating discussion on the sidelines that I was desperate to persuade Richard to come on here to talk. Richard is the Chief Strategy Officer at Cushman & Wakefield, one of the largest commercial real estate services companies in the world. His job is to make sense of the changes happening in the demand for property and to advise clients where we’re going.He’s straight talking - both about what the office needs to adapt and how this is going to have ripple effects for companies and cities.We talk about: How we’ve only just started understanding different modalities of workHow firms might start including commuting time in the working dayHow cities might start offering public transport for freeHow cities will become younger Hosted on Acast. See acast.com/privacy for more information.

Oliver Burkeman was a productivity geek. He was the guy trying to get it all done. He was that person, convinced he could optimise living to get the most out of life, writing about it in a wry, detached way in a Guardian column.In this episode we talk about his pursuit of elite productivity - but also what it taught him about the ultimate goal of managing one's time. A truly brilliant discussion. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletter Over the last few weeks I've been intrigued with the firms who have chosen to bite the bullet and ditch their office. What are their philosophies about getting colleagues together in person? How do they think about recruiting? What software tools do they use? What made them make the leap?First up I talked to Camilla Boyer who plays a leading role at making the culture at events platform Hopin. Andrew McNeile is the Chief Customer Officer for Thinscale - a company that supplies secure remote working software for outsourcing firms. One of their customers has 375,000 user on their remote work systems. Then I chatted to Lewis Clark at Qatalog he is responsible for storytelling at Qatalog who are remote first (but he spends one day a week in the office).Then I realised all of these firms were in some way invested in the shift to remote working so I talked to a real person - Lisa Freshwater has been helping Blood Cancer UK ditch their office for good. Finally I chatted to Dan Sodergren whose company YourFLOCK is fully remote. Hosted on Acast. See acast.com/privacy for more information.

How can we use the power of psychotherapy to help us in our jobs? A brilliant discussion with psychotherapist Naomi Shragai where we talk about how her practice has increasingly brought workplace issues to her coach.We cover:how imposters' syndrome might not be a disaster for your careerhow to tell if your boss is a narcissisthow to deal with boss who is a people pleaserIf you're a people watcher or amateur psychologist you're going to love this. Naomi's new book is The Man Who Mistook His Job for His Life: How to Thrive at Work by Leaving Your Emotional Baggage Behind Hosted on Acast. See acast.com/privacy for more information.