The Chris Voss Show

Vera Wong's Unsolicited Advice for Murderers by Jesse Q. Sutanto https://amzn.to/3MIuQLD A lonely shopkeeper takes it upon herself to solve a murder in the most peculiar way in this captivating mystery by Jesse Q. Sutanto, bestselling author of Dial A for Aunties. Vera Wong is a lonely little old lady—ah, lady of a certain age—who lives above her forgotten tea shop in the middle of San Francisco’s Chinatown. Despite living alone, Vera is not needy, oh no. She likes nothing more than sipping on a good cup of Wulong and doing some healthy detective work on the Internet about what her Gen-Z son is up to. Then one morning, Vera trudges downstairs to find a curious thing—a dead man in the middle of her tea shop. In his outstretched hand, a flash drive. Vera doesn’t know what comes over her, but after calling the cops like any good citizen would, she sort of . . . swipes the flash drive from the body and tucks it safely into the pocket of her apron. Why? Because Vera is sure she would do a better job than the police possibly could, because nobody sniffs out a wrongdoing quite like a suspicious Chinese mother with time on her hands. Vera knows the killer will be back for the flash drive; all she has to do is watch the increasing number of customers at her shop and figure out which one among them is the killer. What Vera does not expect is to form friendships with her customers and start to care for each and every one of them. As a protective mother hen, will she end up having to give one of her newfound chicks to the police? About the author Jesse Q. Sutanto is the author of adult, YA, and children's middle grade books. She has an MSt in Creative Writing from Oxford University and a BA in English Lit from Berkeley, though she hasn't found a way of saying that without sounding obnoxious. The film rights to her women’s fiction, Dial A for Aunties, was bought by Netflix in a competitive bidding war. Her adult books include Dial A for Aunties, its sequel, Four Aunties and a Wedding, and Vera Wong's Unsolicited Advice for Murderers. Her YA books include The Obsession, The New Girl, and Well, That Was Unexpected. Her MG books include Theo Tan and the Fox Spirit and its sequel, Theo Tan and the Iron Fan.

Jon Bruner, Head of Marketing for Lumafield, Ex-Ray Vision For Engineers Lumafield.com Show Notes About the Guest(s): John Bruner is the Head of Marketing at Luma Field, a startup that specializes in making industrial CT scanners. With a background in 3D printing, John joined Luma Field two years ago and has been instrumental in the company's growth and success. He brings a wealth of knowledge and expertise to the field of CT scanning and is passionate about helping engineers gain valuable insights into their products. Episode Summary: Welcome to The Chris Voss Show, where host Chris Voss brings you the hottest podcast in the world. In this episode, Chris interviews John Bruner, the Head of Marketing at Luma Field. Luma Field is a startup that manufactures industrial CT scanners, allowing engineers to gain a detailed understanding of their products without the need for destructive testing. John explains how CT scanning works, showcases some fascinating scans, and discusses the various applications of this technology. From counterfeit detection to quality control, CT scanning is revolutionizing the way engineers analyze and improve their designs. Key topics discussed in this episode include the capabilities of Luma Field's CT scanners, the benefits of using CT scanning in engineering, and the potential for AI to enhance the analysis process. John also shares some captivating scans, including a detailed look inside an AirPods case and a glimpse into the intricate components of a Thunderbolt connector. This episode is a must-listen for anyone interested in cutting-edge technology and its impact on various industries. Key Takeaways: Luma Field's industrial CT scanners provide engineers with x-ray vision, allowing them to analyze the internal structure of their products without destructive testing. CT scanning is a valuable tool for quality control, counterfeit detection, and product development in industries ranging from aerospace to consumer goods. Luma Field's software and AI co-pilot enhance the analysis process, providing engineers with valuable insights and recommendations for materials, design improvements, and more. CT scanning is an accessible and cost-effective alternative to traditional methods of analysis, offering detailed 3D models and cross-sectional views of products. The applications of CT scanning are vast, from inspecting electronics and packaging to studying natural specimens and works of art. Notable Quotes: "Our scanners are used by engineers for diagnostics. They look inside physical products, everything from electronics to consumer packaging to footwear." - John Bruner "CT scanning lets engineers look at their products in cross-section in incredible detail." - John Bruner "Our vision is that more and more things will be inspected at 100% so that engineers really know what they're delivering to their customers." - John Bruner "CT scanning satisfies that wish for X-ray vision, allowing us to look inside things and understand how the world works." - John Bruner "Understanding our world in ways we've never seen before is the power of CT scanning." - John Bruner

Larry Diamond, Co-Founder and US CEO of Zip a Leading Financial Services Company https://zip.co/us Show Notes About The Guest(s): Larry Diamond is the co-founder and CEO of Zip, a leading financial services company that offers innovative payment solutions. With a background in retail technology and investment banking, Larry co-founded Zip in 2013 with the goal of disrupting the traditional credit card model. Today, Zip is listed as an ASX company and has millions of customers globally. Summary: Larry Diamond, co-founder and CEO of Zip, joins Chris Voss on The Chris Voss Show to discuss how Zip is disrupting the world of financial services with its innovative payment solutions. Zip offers a "credit card of tomorrow" for underserved customers, allowing them to pay later and build their credit profile over time. With a focus on customer-centricity, Zip aims to be the first payment choice everywhere and every day. Key Takeaways: Zip is a buy now pay later service that provides flexible and accessible payment options for customers. Customers can use Zip at various merchants and even generate a virtual credit card for purchases anywhere. Zip's underwriting process takes into account alternative data assets in addition to FICO scores. Merchants can integrate Zip into their e-commerce platforms easily, leading to increased conversion rates and sales. Zip is focused on responsible lending and encourages customers to pay back their purchases quickly. Quotes: "We want to disrupt the world of financial services and provide a credit card of tomorrow for the customer of tomorrow." - Larry Diamond "Zip is the product that customers have gravitated to for its flexibility and ease of use." - Larry Diamond "We use a range of alternative data assets in our underwriting process to better understand customers." - Larry Diamond "Zip's integration with e-commerce platforms has led to a 20% increase in conversion and top-line sales for merchants." - Larry Diamond "We encourage customers to pay back their purchases quickly and responsibly." - Larry Diamond Biography Meet Larry Diamond, the unstoppable force behind Zip Co's meteoric rise as a global fintech leader. As the Global CEO, Larry's entrepreneurial saga unfurls across continents, beginning in Sydney and crossing the ocean to New York, culminating in Zip Co's status as an international fintech behemoth. Larry isn't just a CEO; he is a visionary, a trailblazer whose story illustrates the potent combination of grit, innovation, and strategic acumen. Co-founding Zip Co in 2013, Larry propelled the company on a trajectory of exponential growth, securing its position in the global fintech ecosystem. This remarkable journey has seen Zip Co extend its reach beyond Australia, with Larry at the helm, forging partnerships with leading international brands and retailers.

VisionMaker, Your Vision Made Easy by James Ballidis https://vision-maker.net Biography James Ballidis is a CEO mentor, WSJ best selling author, lawyer, and entrepreneur. Wouldn't you like to create - not just a ordinary vision, as most of us have tried - but a compelling vision, that acts as a magnet for your business, employees, customers and profits? Impossible some say, but the proof is there. We must control the vision killers, and an evolution is needed in the way we create our visions, from Find My Why, to Find Our Why. He has mentored CEOs to double and triple revenue, and helped those CEOs stuck at 6 or 7 figures. It starts with Vision, in an evolutionary way.

Be the Unicorn: 12 Data-Driven Habits that Separate the Best Leaders from the Rest by William Vanderbloemen https://amzn.to/467qTXS Want to stand out from the crowd? We have studied 30,000 top leaders and have discovered the 12 habits they share that make them as rare as a unicorn. Learn these habits, and you’ll be one of the best at whatever you do! How do I stand out? How do I become irreplaceable? With a crowded workforce, an unstable job landscape, and the rise of AI, these questions are the ones that everyone either is or should be asking. William Vanderbloemen has asked these questions over the past 15 years while running one of the world’s top executive search firms. Through extensive research of over 30,000 top leaders and proprietary data, Vanderbloemen has identified the 12 habits that the best of the best have in common. Traits such as authenticity, responsiveness, agility, and the ability to problem solve, among others. Each habit includes information on What We Know (the hard data behind why the habit is so transformative), What We’ve Seen (first-hand accounts by high-achieving professionals on how they live the habit), and What We Do (simple ways to build this habit into your daily routine). Be the Unicorn will help you: Discover the top twelve soft skills the most successful leaders, the top 1%, have. Understand how to develop these soft skills in your own life for better job success. Learn how to apply soft skills to interpersonal relationships outside of work. Understand how these soft skills can be applied in different work environments and job fields, especially with the rise of AI technology. About the author William Vanderbloemen is an entrepreneur, pastor, speaker, author, and CEO and Founder of Vanderbloemen Search Group, an executive search firm serving churches, ministries, and faith-based organizations. William has combined over 15 years of ministry experience as a Senior Pastor with the best practices of Executive Search to provide churches with a unique offering: a deep understanding of local church work with the very best knowledge and practices of professional executive search. Prior to his founding Vanderbloemen Search Group, William studied executive search under a mentor with over 25 years of executive search at the highest level. His learning taught him the very best corporate practices, including the search strategies used by the internationally known firm Russell Reynolds. William also has experience as a Manager in Human Resources in a Fortune 200 company, where he focused on integration of corporate culture and succession planning. All of these experiences have come together with his pastoral work to form a unique gift for helping churches and ministries build great teams by finding their key staff. Prior to executive search, William led growth and innovation in churches in North Carolina, Alabama, and Houston. During his time in Alabama, William had the chance to help rebuild and relocate an ailing congregation and lead them to new levels of growth. At 31, he was elected Senior Pastor for the First Presbyterian Church of Houston, a church of about 5000 adults and 1500 children strong. It is Houston’s oldest congregation. William is regularly invited to speak across the country in both church services and as a resource to churches and conferences on leadership. He is a regular contributor to several major publications including Forbes where he covers topics about having a strong faith and building a business, Fortune, and Outreach Magazine. He has also been published through Fast Company, Entrepreneur, and Inc. His book "Next: Pastoral Succession That Works" on effective pastoral leadership and succession was released through Baker Books in September 2014. His most recent book, "Search: The Pastoral Search Committee Handbook," the practical guide to the pastor search process, was released through B&H Publishing in June 2016.

Ketan Thakker, Chief Executive Officer at RDE, Inc. and Restaurant.com Restaurant.com Show Notes About The Guest(s): Ketan Thakker is an accomplished executive with a track record of infusing innovation into established industries. He has a specialization in online marketplaces and has founded companies such as TripRental.com and served as CFO for Apartments.com. Currently, he is the CEO at RDE Incorporated and Restaurant.com. Summary: Ketan Thakker, CEO of Restaurant.com, joins Chris Voss on The Chris Voss Show to discuss the company's mission and how it helps independent restaurants thrive. Restaurant.com is a digital tech and marketing company that focuses on independent specialty cuisines. They work with over 10,000 restaurants nationwide, offering marketing programs and incentives to drive customers to these establishments. Keaton also talks about the recent acquisition of CardCash.com, a secondary gift card market, and how it complements their existing business. Despite the challenges faced during the pandemic, Restaurant.com has managed to keep the lights on and is now thriving as people return to dining out. Key Takeaways: Restaurant.com focuses on independent restaurants, offering marketing programs and incentives to drive customers to these establishments. They have over 10,000 restaurants nationwide participating in their program, catering to a variety of cuisines. Restaurant.com also serves as an incentive company for businesses, allowing them to use gift cards to incentivize employees or customers. The recent acquisition of CardCash.com allows customers to buy and sell gift cards at a discount, providing additional savings opportunities. Despite the challenges faced during the pandemic, Restaurant.com has managed to keep the lights on and is now thriving as people return to dining out. Quotes: "We focus on the independent specialty cuisines that are one-offs, but they need distribution, visibility, and everything." - Ketan Thakker "We're a B2C consumer, and then we're an incentive company to the businesses as well." - Ketan Thakker "We're in the process of acquiring another company called CardCash.com, a secondary market for gift cards." - Ketan Thakker

Accounting Fundamentals: A Non-Finance Manager's Guide to Finance and Accounting by Shihan Sheriff https://amzn.to/3QZk0DS Moneymasterhq.com The only guide required for Non-Finance Managers and Professionals, Entrepreneurs, Business Owners and Students! Are you frustrated by the complexities of Finance and Accounting? Do you find reading financial statements overwhelming and intimidating? As a business owner or manager, you know that finance and accounting are critical aspects of running any successful enterprise. But unfortunately, for many people, it is a complicated topic full of jargon that can be confusing and daunting. The lack of financial literacy can lead to costly mistakes, missed opportunities, and unnecessary stress. Imagine if you had a clear and concise guide that could help you easily master the basics of finance and accounting. Well, there is. This book was written to empower you with strong financial acumen so that you can make better, informed decisions in your career and business. Here are some topics you will learn about: The Principles of Finance and Accounting: Easy to grasp Accounting Principles and Financial practices to equip you with the knowledge you need to manage financial matters without frustration or confusion. Basic Financial Terms: 23 Financial terms explained in a way that anyone can understand, so you can confidently engage in conversations with any finance professional. Financial Analysis: Learn how to read a financial statement like a pro, this will enable you to analyze and gauge the financial performance of any business. Business Budgeting and Forecasting: Gain the tools and strategies needed to navigate the intricacies of business planning, create realistic budgets, and make accurate business forecasts. Don't let your lack of financial knowledge hinder your ability to grow a profitable business or build a successful career. With this book as your trusted resource, you too can build financial confidence … in as little as 7 days! It’s time to make the decision today to invest in your Financial Empowerment. Are you ready to embark on a journey toward Financial Mastery? About the author Shihan Sheriff, from Sri Lanka, is an accomplished Chief Financial Officer at Esanjo and Vice President of Finance at Nomod, a Y Combinator-backed global business based in Dubai, U.A.E. Holding two MBA degrees and currently pursuing a Doctorate in Business Administration, he is a member of several esteemed global accounting bodies: CIMA (UK), CPA (Australia), CGMA (USA), and UAECA (UAE). With 18+ years of finance and accounting experience, including 11 years as a CFO/VP, he excels in diverse industries. Shihan is also the founder of MoneyMasterHQ.com. Beyond work, Shihan loves acquiring new skills and helping others learn finance and accounting, striving to improve the world. His passions include spending time with family and watching cricket, tennis, and football.

Jeanne Omlor, 7-figure Coach for Coaches and Consultants https://jeanneomlor.com Show Notes About The Guest(s): Jeanne Omlor is a business strategist, seven-figure online business coach, and certified servant leadership executive coach. At 54 years old, she went from being a solo parent in deep debt to building a million-dollar online business in just 17 months. She has since scaled her business to multimillions in four years and has helped over 400 businesses thrive online. Summary: Jeanne Omlor is a business strategist and online business coach who helps coaches and consultants scale their businesses without complicated tech or advertising costs. She emphasizes the importance of simplicity and emotional connection in building a successful coaching business. Jeanne believes in the power of servant leadership and helping others reach their full potential while maximizing profits. She encourages coaches to highlight their value, establish a clear target market, and avoid undervaluing their offers. Jeanne's coaching programs focus on providing a laser-focused strategy and a frustration-free pathway to success. Key Takeaways: Coaches often overcomplicate the process of building a successful coaching business. Diamond clients are those who are committed to achieving their goals and are willing to put in the work. Many coaches struggle to get clients and undervalue their offers. Servant leadership involves dropping ego and helping others succeed. Emotional connection and transparency are essential in coaching. Quotes: "Human beings overcomplicate everything. Even when given something simple, they'll look for ways to make it more complex." - Jeanne Omlor "Diamond clients are people who say they want something and are willing to do whatever it takes to get it." - Jeanne Omlor "You don't always need certification. There are certain things people are really great at, and there's no certification. They're just good at it." - Jeanne Omlor "Highlight your value, recognize it, and know how to package and sell it." - Jeanne Omlor "Servant leadership is about helping others without positioning ourselves above them." - Jeanne Omlor Biography Jeanne Omlor is a Business Strategist, Online Business Coach, and certified Servant Leadership Executive Coach. At 54 years old she was a solo parent in deep debt and got herself online and to $1M in 17 months, without ads, and has since scaled to multi-millions in 4 years. Her company has helped over 380 businesses to thrive online. She is emotionally connected to helping others make money, as she lived in lack for years and overcame that mindset. She is now helping as many people as she can to maximize profits and reach their full potential while being the visionary they're destined to be.

The $100M Journey: Your Guide to Growing the Business of Your Dreams without Going off the Cliff by John St Pierre https://amzn.to/49z2kG5 The $100M Journey: Your Guide To Growing The Business Of Your Dreams Without Going Off The Cliff! is an inspiring and thought-provoking read about an entrepreneur's wild journey and turnaround. It is written for entrepreneurs, business owners, and executives of small- to medium-sized businesses (SMBs) who seek to achieve their wildest dreams of entrepreneurship while navigating growth challenges and avoiding potential failures. After making fatal errors in aggressively growing a business, the author was fired from the company he cofounded after 15 years of building it to over $50M in global revenues. The author took this failure as an opportunity to learn from his mistakes, find his True North, and develop a Strategic Plan with the 7 Principles that he used to effectively and successfully grow a business to over $100M, the right way! The $100M Journey is an essential read for anyone looking to build a successful, profitable, and sustainable business. The author provides an in-depth look at how to build a successful company while avoiding some of the most common pitfalls and mistakes entrepreneurs make. In The $100M Journey, the author outlines the 7 Principles of Entrepreneurial Success that must be mastered to break through the Messy Middle, overcome the Growth Paradox, and build a long-lasting business asset. Those principles are: - Principle I: Protect and Grow Your Equity - How entrepreneurs must build and protect their equity and control of their business - Principle II: Build Your Own Capital - How entrepreneurs must build their own capital by generating net operating cash flows versus relying on bank debt or outside investment - Principle III: Reinvest Smartly - How entrepreneurs must reinvest wisely and patiently into their growth to build a High-Performance business - Principle IV: Build a Culture of Intrapreneurship - How entrepreneurs must fully engage their leadership teams and provide them an opportunity to participate in equity appreciation - Principle V: Protect the House - How entrepreneurs must strategically assess and manage internal and external risk factors that can harm the business - Principle VI: Access Owner's Liquidity - How entrepreneurs can build their balance sheet's strength and access its liquidity - Principle VII: Move from CEO to Chairperson - How entrepreneurs must replace themselves operationally to strategically rise above the business The $100M Journey provides in-depth knowledge to help you design a Strategic Plan for building a High-Performance business. With the tools and resources in the accompanying workbook, you'll be equipped to reach your goals and dreams. Are you ready to take control of your entrepreneurial journey? It's time to Kick Some Ass, take action, and achieve the success you've always dreamed of achieving! Biography John St Pierre is an accomplished entrepreneur with an incredible depth of experiences from both significant failures and successes. John has co-founded and led two companies he built and scaled to over $50M+ in global revenues. One of which he lost dramatically, while the other grew to $100M+ by implementing his entrepreneurial learnings. Empowering others on the Entrepreneurs United podcast, John is a trusted investor, speaker, and mentor to many entrepreneurs in the business world today.

Claire Chandler, President and Founder of Talent Boost on Executive Leadership Clairechandler.net Biography President and Founder of Talent Boost, Claire Chandler specializes in aligning HR and business leaders so they can deliver strategic outcomes… both today and in the future. She taps into over 25 years of experience in people leadership, human resources, and business ownership to help leadership teams work together more effectively in less time, with less cultural resistance, so they can accelerate their business growth. She has broad-based expertise in management team due diligence, organizational design, acquisition integration and onboarding, strategic planning, executive coaching, and performance acceleration. Show Notes About The Guest(s): Claire Chandler is the President and Founder of Talent Boost. With over 25 years of experience in people leadership, human resources, and business ownership, Claire specializes in aligning HR and business leaders to deliver strategic outcomes. She helps leadership teams work together more effectively and accelerate their business growth. Summary: Claire Chandler joins Chris Voss on The Chris Voss Show to discuss leadership, entrepreneurship, and her personal journey as a cancer survivor. Claire emphasizes the importance of engaging and nurturing the right people in an organization to drive growth. She also highlights the need for leaders to adapt to the changing workforce, particularly with the rise of the gig economy and remote work. Claire shares insights from her upcoming book, "Growth on Purpose," which explores the four pillars of her methodology for expanding businesses without losing top talent. Key Takeaways: The culture of an organization is shaped by its leaders and drives its success. The younger generation, such as millennials and Gen Z, advocate for themselves and demand purpose and fulfillment in their work. The three pillars of sustainable business growth are people, processes, and performance. AI has the potential to revolutionize industries and enhance productivity, but leaders must be open to embracing it. The gig economy and remote work offer opportunities for organizations to tap into talent from around the world. Quotes: "Culture drives success, and leaders are the ones who shape the culture." - Claire Chandler "Entrepreneurs understand that perfection is a myth." - Claire Chandler "The rise of the gig economy is changing the way organizations approach talent acquisition and retention." - Claire Chandler